Jackie Morrow is a senior change and training specialist for REI. Prior to that she spent six years as an eLearning and media specialist for Nordstrom HQ in Seattle. She has more than 15 years of experience with graphic design, animation, eLearning, video production, gamification, and UX design. Jackie’s passion is making complex concepts digestible for users by utilizing storytelling, visual design and multimedia. She holds a master’s degree in the communication of digital media from the University of Washington and has a bachelor’s degree in visual communication.