MB01 Daily Docent Kickoff

7:30 AM - 8:15 AM Wednesday, June 8

301/302

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Brenda Enders

President & Chief Learning Strategist

Enders Consulting

Brenda Enders is the president and chief learning strategist for Enders Consulting, a St. Louis, MO-based company. She is a consultant, author, and public speaker specializing in leveraging innovative technologies to improve employee performance. She has 19 years’ experience in the learning and development field. Brenda’s first book, Manager’s Guide to Mobile Learning, was published in 2013. Prior to founding Enders Consulting, Brenda was the chief learning strategist and learning services practice leader for a custom learning solutions provider for 12 years, where she led the design and deployment of innovative and award-winning custom learning solutions.

Thomas Spiglanin

Senior Project Leader

The Aerospace Corporation

Thomas Spiglanin is a senior project leader for The Aerospace Corporation. He has developed learning strategies and educational products for over 20 years, increasingly through using video for the workplace. He now leads technical education projects for Aerospace University, the educational division of The Aerospace Corporation. Thomas earned his PhD from Wesleyan University and his BS from the University of California–Riverside.

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MB02 Enabling 70:20:10

7:30 AM - 8:15 AM Wednesday, June 8

303/304

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Bob Mosher

Chief Learning Evangelist

APPLY Synergies

Bob Mosher, the chief learning evangelist at APPLY Synergies, has been an active and influential leader in the learning and training industry for over 30 years, and is renowned worldwide for his pioneering role in eLearning and new approaches to learning. Before co-founding APPLY Synergies consultancy with Conrad Gottfredson, Bob served as the chief learning evangelist for Ontuitive, director of learning strategy and evangelism for Microsoft, and executive director of education for Element K. He is an influential voice in the IT training industry, speaking at conferences and participating in industry associations. Bob was awarded the Guild Master Award in 2014 for his accomplishments and contributions to the eLearning community.

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MB03 Mobile Authoring Tools

7:30 AM - 8:15 AM Wednesday, June 8

306

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Jeff Batt

Founder

Learning Dojo

Jeff Batt is founder and trainer at Learning Dojo, a company dedicated to training you to become a software ninja in a variety of eLearning, web, and mobile software applications. Jeff has over 10 years’ experience in the digital learning and media industry. He is the manager of learning production for the Church of Jesus Christ of Latter-day Saints, producing online training for the church worldwide. Jeff is also a regular conference speaker on eLearning technologies such as xAPI, HTML5, Articulate Storyline, Camtasia, and more.

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MB04 Workplace Transfer

7:30 AM - 8:15 AM Wednesday, June 8

307

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Art Kohn

Professor

ASPIRE Consulting Group

Art Kohn, a professor of business at Portland State University, researches how to present information to maximize learning and memory. Art holds a PhD degree in cognitive science from Duke University. He was awarded the National Professor of the Year award from the American Psychological Association, and has won Fulbright Fellowships in cognitive psychology and distance education. He consults with the Centers for Disease Control on using social messaging for addressing HIV in the developing world. He and his company have produced more than 100 films, and he develops interactive media products for higher education and for corporate training. He is the author of Communicating with Psychology.

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MB05 Performance Support for Soft Skills

7:30 AM - 8:15 AM Wednesday, June 8

308

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Cindy Pascale

Co-founder and CEO

Vado

Cindy Pascale is a co-founder and the CEO of Vado. She started her career in HR and has over 16 years of experience leading the HR, training and development, and organization development functions at Boston Scientific and Kroll Ontrack. Then she transferred that experience into talent management consulting, with 12 years of experience specifically consulting on employee engagement, retention, and development. Cindy and her business partner founded Vado five years ago to create learning content that helps employees and managers improve their performance. She is the author of the 70:20:10 Guide: Structure the 70% and the owner of the 70:20:10 LinkedIn Discussion Group.

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MB06 Virtual Reality for Video and Training

7:30 AM - 8:15 AM Wednesday, June 8

309

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Ben Cruz

Program Manager, Google Cloud

Google

Ben Cruz, a Google program manager and video accessibility evangelist, is an eLearning developer with five years of experience in online training. His previous work involved custom educational video production for Yamaha, Keyfax NewMedia, Alan Parsons’ Art & Science of Sound Recording, and HRmarketer. As training manager at Google for Work, he works with enablement teams—helping users get the most from their tools—while finding creative ways to build more engaging courses. He uses his experience as a filmmaker in his work as a digital training designer. Ben holds a BA in film and digital media from the University of California–Santa Cruz.

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MB07 Data Interoperability and the xAPI

7:30 AM - 8:15 AM Wednesday, June 8

310/311

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Chad Udell

Managing Partner, Strategy and New Product Development

Float

Chad Udell is the managing partner, strategy and new product development, at Float. Chad is author of two books on mobile learning-related topics, Learning Everywhere: How Mobile Content Strategies Are Transforming Training and Mastering Mobile Learning: Tips and Techniques for Success. Chad leads his design and development teams to successful outcomes and award-winning work via a strong background in both disciplines and a singular focus on quality. He is an instructor on interactive design at Bradley University, and in 2015 was presented with The eLearning Guild’s highest award of Guild Master in recognition of his impact on the learning industry.

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MB08 Designing and Building Responsive Projects

7:30 AM - 8:15 AM Wednesday, June 8

Brazos

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Sarah Mercier

Managing Partner

Learning Ninjas

Sarah Mercier, the managing partner at Learning Ninjas, has over 18 years of experience as a facilitator, instructional designer, and learning solution developer. Her primary focus is strategy, design, and development in the area of innovative learning technologies. Sarah is the founder of meLearning Solutions, a mobile learning consulting firm now operating as part of Learning Ninjas. She is a national facilitator for the Association for Talent Development (ATD) for the Master eLearning Instructional Designer and Mobile Learning Certificate programs and designed and facilitates both the Essentials of Mobile Learning and Essentials of Interactive eBooks programs. Sarah's work has been published in The Book of Road-Tested Activities, 68 Tips for eLearning Engagement and Interactivity, TD Magazine, CLO Magazine, and a variety of other training and workforce publications.

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MB09 Mobile and the Post-learning Experience

7:30 AM - 8:15 AM Wednesday, June 8

208

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Shahin Sobhani

President and Founder

SwissVBS

Shahin Sobhani is the founder and President of SwissVBS, a firm dedicated to moving communities from learning to doing. With 20 years of online training experience, Shahin has overseen SwissVBS’s innovation in the field— creating learning solutions for some of the world’s most prestigious organizations—and guided its emergence as a leader in the industry. Shahin is a frequent speaker and consultant on how companies can transform learning in the workplace—most recently, Apple invited Shahin to present in its sponsored seminars on training a mobile workforce.

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GS1 KEYNOTE: Designing the Future

8:30 AM - 10:00 AM Wednesday, June 8

Lone Star A-E

We’re entering a new era, one in which designers create experiences centering not only on physical objects but on the fabric of digital information that surrounds us. When a social network automatically checks us into a location, or cashiers can suggest new products based on our purchase history, or our connected TV calls up our favorite shows when we walk into the living room, it may seem like magic. But these are carefully designed experiences; they simply appear invisible. That’s the next great challenge for designers of learning experiences: weaving the threads of time, technology, information, and access seamlessly and elegantly into learning the same way designers are building them into our everyday lives. In this fascinating opening keynote, Scott Dadich takes you on a journey that focuses on the future of intertwining technologies, designs, and behaviors, a future that will bring incredible changes to the ways we live, work, and learn.

Scott Dadich

Former Editor-in-Chief

WIRED Magazine

Scott Dadich is a co-CEO and founder of Godfrey Dadich Partners, and a former editor-in-chief of WIRED magazine. He also served the brand as a creative director, leading it to three consecutive National Magazine Awards in design and overseeing the development of WIRED’s groundbreaking iPad app. As editor-in-chief from 2012 to 2017, Mr. Dadich spearheaded the launch of WIRED’s first-ever design retreat; secured an exclusive interview with one of the world’s most wanted men, Edward Snowden; and collaborated on special issues with Bill Gates and filmmaker Christopher Nolan. Under his leadership, WIRED was recognized with eight National Magazine Award nominations, five Webby Awards, and 12 Society of Publication Designers medals; his body of work has been recognized with over 100 national design and editorial awards. He has served on the board of directors for the American Society of Magazine Editors, the Kleiner Perkins Caufield & Byers Design Council, and the nonprofit People’s Portfolio.

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S101 Building Effective Learning Ecosystems

10:00 AM - 10:45 AM Wednesday, June 8

Expo Hall: Strategic Solutions Stage

Eighty-one percent of learners use search for workplace learning, but 58 percent don’t engage with enterprise learning content because they can’t find it when they need it. The learning ecosystem must deliver the right content to the right people at the right time. But what if it doesn’t? What role does your content play in building and growing an effective learning ecosystem? What delivery strategies work? Xyleme and customer Baker Hughes will discuss flexible and scalable content and simple integration strategies that connect content to people.

Monica Kraft

Director, Product Marketing

Xyleme

Monica Kraft, a director of product marketing at Xyleme, has extensive experience in operations, product management, and marketing for cloud-based solution providers in the online retail and learning industries. She started her career in corporate training at Xerox and quickly moved to software product development. Monica was on the forefront of the shift to hosted solutions and held a variety of positions, from website production for customer implementations to product manager for UniteU, ElementK, and Skillsoft. At Xyleme, she is responsible for educating the market on learning content management and building the Xyleme brand. She holds a bachelor’s degree in fine arts, in addition to an MS in software development and management from Rochester Institute of Technology.

Jennifer Rogers

Director of Learning and Performance Solutions

Bluewater Learning

Jennifer Rogers is the director of learning and performance solutions at Bluewater Learning, where her role is to utilize her more than 15 years of experience in the learning industry and passion for learning transformation to help design, build, support, and sustain best-in-class corporate learning organizations and ecosystems. She daily leverages her learning leadership experience in a large Fortune 200 company, and holds both Certified Professional in Learning and Performance (CPLP) and Project Management Professional (PMP) designations. Additionally, Jennifer holds a BS in communication sciences and an MA in curriculum and instruction from the University of Texas at Austin.

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T101 Interactive Video for eLearning Designers

10:00 AM - 10:45 AM Wednesday, June 8

Expo Hall: Tools & Tech Stage

Video can be a highly effective form of media for learning. However, adding video to an eLearning course has historically been expensive and required a large amount of time and skill. That’s not the case today, with the tools for creating and editing video becoming both easier to use and less expensive. In this session, you’ll see how easy it is to create high-quality video for eLearning. You’ll also learn how course creators are integrating video to create more engaging learning experiences.

David Anderson

Director, Customer Training

Articulate

David Anderson is an eLearning designer with more than 15 years of experience in online training. His portfolio includes custom eLearning design for NASCAR, Mercedes, Tufts University, and Delta and America West Airlines. As the Director, Customer Training at Articulate, he works with the eLearning community, helping users get the most from their tools, while finding creative ways to build more engaging courses.

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000 Developing Learning Professionals for the New World of Learning and Development

10:45 AM - 11:45 AM Wednesday, June 8

211/212

Economic stress, learning technologies, global competition, and the learning sciences present opportunities and threats to learning and performance professionals. How will you respond as we move to more mobile, performance support, and video?

In this session, you will learn how the world of learning and work are impacting the roles of learning and performance professionals. You will see examples of the changes happening and learn from those who are driving the change from the top, and you will learn more about the emerging roles and varying responsibilities that are presenting themselves today.

In this session, you will learn:

  • What’s happening now
  • Descriptions of emerging players, roles, and responsibilities
  • Examples of places where change is happening, including testimonials from learning executives
  • A checklist of critical success factors which you can apply to your own circumstances

Audience:
Novice to advanced designers, developers, project managers, managers, and directors.

Technology discussed in this session:
N/A

Allison Rossett

Principal

Allison Rossett & Associates

Dr. Allison Rossett, long-time Professor of Educational Technology at San Diego State University, is in the Training magazine HRD Hall of Fame, and was a member of the ASTD International Board of Directors. Recipient of ASTD’s recognition for lifelong contributions to workplace learning and performance and designated a 2008 LEGEND, Allison co-authored Job Aids and Performance Support: Moving from Knowledge in the Classroom to Knowledge Everywhere and a new edition of her book, First Things Fast. Rossett edited The ASTD E-Learning Handbook: Best Practices, Strategies, and Case Studies for an Emerging Field. She also wrote a white paper for the American Management Association, Blended Learning Opportunities and another, on learner engagement, for Adobe Systems. Allison’s client list includes IBM, HP, Ingersoll Rand, the Getty Conservation Institute, Fidelity Investments, Kaiser Permanente, BP, the IRS, Amgen, Royal Bank of Scotland, USAA, National Security Agency, Transportation Security Administration, and several eLearning start-ups. Allison was awarded the Guild Master Award in 2013 for her accomplishments and contributions to the eLearning community.

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101 The ABCs of xAPI: Lessons Learned and Shared

10:45 AM - 11:45 AM Wednesday, June 8

208

The Experience API (xAPI) has been in production for more than two years now, and it is becoming more important for training and development teams to learn the ABCs of this available set of technologies. Heed the call of that morning school bell and come ready to learn your ABCs. “A” is for the attributes, “B” is for benefits, and “C” is for the challenges of the xAPI experienced to date.

“A” is for the attributes: In this session, we will first discuss what the xAPI really is, how statements are structured, and how we typically see it being put into practice. “B” is for benefits: We plan to explore how the xAPI is being leveraged by progressive organizations to improve the learning experience, streamline tracking, perform common tasks, and drive engagement. Finally, “C” is for the myriad of challenges: Just because it’s out there doesn‘t mean your team will have the right platforms, tools, and mindset to take advantage of all the features (attributes) and benefits the xAPI has to offer.

In this session, you will learn:

  • Basic structure and tools that comprise the xAPI approach, including statement syntax, construction, and management
  • To determine which platforms and tools are xAPI ready and how they can be used in an existing learning environment
  • To balance when to use the xAPI over SCORM and whether they are mutually exclusive
  • To discover new use cases to apply tracking to nontraditional learning assignments and interactions
  • To contemplate new technical challenges to overcome with LMS integration, security, mobile access (even offline), and more

Audience:
Novice to advanced designers, developers, project managers, directors, and senior leaders.

Technology discussed in this session:
Examples of how the xAPI is used within a variety of content authoring tools, how statements are collected using both integrated and remote learning record stores, and how xAPI statements can be applied to traditional training and informal learning interactions alike—to automated tasks like streamlining learning progress, monitoring event attendance, reporting progress from other external applications and platforms, managing shared and private message threads, and organizing third party activity streams.

Robert Gadd

President

OnPoint Digital

Robert Gadd is president of OnPoint Digital and responsible for the company’s vision and strategy. OnPoint’s online and mobile-enabled offerings support more than one million workers and include innovative methods for content authoring, conversion, and delivery extended with social interactions, gamification, and enterprise-grade security for workers on their device or platform of choice. Prior to OnPoint, Robert spent 10 years as CTO of Datatec Systems and president/CTO of spin-off eDeploy.com. He is a frequent speaker on learning solutions—including mobile, informal learning, xAPI, and gamification—at national and international T&D conferences.

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102 BYOL: Moving Front-line Management Development from the Classroom to the Field

10:45 AM - 11:45 AM Wednesday, June 8

306

Organizations are investing more in developing front-line managers. Yet many are not satisfied with today’s solutions. They can provide high-quality learning content and deliver engaging classroom experiences, but they face a problem in helping learners transfer skills from the classroom and apply them in the field. How can we restructure front-line management development to reach beyond providing training and ensure that participants are actually proficient in the targeted skills?

In this session, you will learn of an approach for front-line managers based on leading participants through a journey that includes deliberate practice as a structured and tracked part of the program. Using technological support, a partnership is created between front-line managers and their direct managers to ensure both are accountable for the front-line manager’s progress. These journeys, while powerful, could be daunting without technology to make them simple to follow, track, and pursue. We will share the key ideas behind how we have structured the journey and leveraged mobile technologies to enable it to work in the field and on the go.

In this session, you will learn:

  • How to make learning paths more powerful by incorporating a journey with deliberate practice
  • How to improve learning paths by soliciting conclusions and lessons learned from participants incrementally
  • How learners and their managers can form a partnership for improvement supported by a technology-enabled workflow
  • How “mobile ready” technologies can support action learning activities done in the field

Audience:
Novice designers, developers, project managers, directors, and senior leaders.

Technology discussed in this session:
Totara learning management system and the Adapt content authoring framework.

Technology Required:
Internet connection and web browser.

Chip Cleary

VP of Solutions & Consulting

Kineo

Chip Cleary, vice president of Solutions & Consulting at Kineo, has over 20 years of experience. Chip has helped many organizations improve their approaches to learning. His professional background includes consulting with Boston Consulting Group, Institute for the Learning Sciences at Northwestern University, Cognitive Arts, and NIIT. Chip holds a bachelor of science degree from Yale University, a master’s degree in business administration from the University of Chicago, and a PhD from Northwestern University.

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103 Extending LRSs and the xAPI for Event-driven Blended and Adaptive Learning

10:45 AM - 11:45 AM Wednesday, June 8

307

With the combination of highly engaging content and on-the-go availability through mobile, eLearning is now reaching wider audiences. This reflects the power of mobile learning, but its combination with the xAPI is still evolving and is in its infancy. At the same time, mobile learning capabilities like collaboration, messaging, and offline use have yet to be harnessed by many learning platforms. Moreover, the analytical data collected using the xAPI are also underutilized.

In this session, you will learn an approach for achieving better blended learning by utilizing the xAPI and analytical data from LRS. This session will provide a walk-through of mobile application architecture and workflow that enables seamless, activity-based learning using multiple content types like lessons, eBooks, quizzes, and games. You will gain insights into customizations done at LRS to implement an event-based “publish-subscribe” model, enabling mobile apps to navigate adaptive pathways and receive notifications for curriculum. Finally, you will experience a walk-through of a self-learning recommendation engine utilizing LRS data to enable collaboration and access to supplementary training material.

In this session, you will learn:

  • How to use the xAPI for better blended learning experiences
  • Mobile app architecture and implementation details
  • How to push relevant learning activities to learner devices, i.e., implementation of adaptive learning
  • How to extend LRS to share relevant and meaningful data with mobile applications
  • How to associate supplementary training material with existing training and tracking usage statistics

Audience:
Novice to advanced developers, project managers, directors, and senior leaders.

Technology discussed in this session:
The xAPI

Shrikant Pattathil

President

Harbinger Systems

Over a career spanning more than a decade, Shrikant Pattathil has designed technology solutions with ingenuity and innovation for a variety of businesses across the U.S. Shrikant is a strategic advisor to many eLearning organizations and an experienced speaker in the eLearning community. His contributions in eLearning specifications have even been recognized by the Aviation Industry CBT Committee. He has also architected the Offline Content Player, a unique product from Harbinger that is used for eLearning in disconnected mode. Shrikant holds a Bachelor’s degree in Computer Engineering.

Maheshkumar Kharade

Associate Architect

Harbinger Systems

Maheshkumar Kharade is an associate architect at Harbinger Systems and a member of the company’s technology forum and proposal engineering group. He is an active contributor in the technology arm of Harbinger’s marketing division. Maheshkumar has over eight years of experience in the design and development of enterprise applications in the business intelligence, health care, and eLearning domains. His core technology expertise is in Java, J2ee, Java frameworks and libraries, Android, big data, and the cloud. He is frequently invited as a guest speaker at management colleges and universities. Maheshkumar holds a bachelor’s degree in information technology from Pune University.

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104 How Diner Dash Shook Up Life Time’s Mobile Learning Game

10:45 AM - 11:45 AM Wednesday, June 8

309

Formal online learning doesn’t work like it used to. Attention spans are decreasing, and mobile access is more critical than ever. So how do you create mobile learning without hiring experts or spending a fortune? And how do you get part-time employees to care about making shakes and smoothies?

In this session, you’ll learn how mobile games like Diner Dash and Cooking Fever inspired LifeCafe restaurants inside Life Time Fitness locations to drastically change the way they certified team members in the creation of shakes and smoothies. You’ll explore the full-scale design and development process and walk away with specific steps to create your own mobile or multi-device learning game with a simple authoring tool like Articulate Storyline 2.

In this session, you will learn:

  • Why games in learning are a good idea
  • How to design a multi-platform game
  • How to create a mobile learning game with Articulate Storyline 2
  • Ways to save serious time

Audience:
Novice to advanced designers, developers, project managers, directors, and senior leaders.

Technology discussed in this session:
Mobile game applications, Articulate Storyline 2.

Tara Aiken

Senior Manager, L&D Strategy and Operations

Target

Tara Aiken is the senior manager of L&D strategy and operations for Target. Tara, who was previously in charge of instructional design and media at Life Time Fitness and instructional design for C.H. Robinson, has developed and implemented strategies for instructional technologies and design for experienced design teams and teams of subject matter expert instructional designers.

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105 The Keys to Crafting an SMS-based Campaign to Reinforce Training

10:45 AM - 11:45 AM Wednesday, June 8

308

The prerequisite to effective training retention is gaining the attention of students once they have left the training environment. This is not a trivial challenge! Employees ignore emails, never visit web portals, and forget about apps installed on their phones. How can you gain access to their attention to reinforce important training?

The use of text messaging is an effective strategy to not only gain student attention but also reinforce training content and follow up on key training objectives. In this session, you’ll learn the various attributes of writing a text message to yield the greatest user engagement after a training class. These attributes include message frequency, content personality, automation, personalization, and setting appropriate user expectations. You will also learn the dynamics of relying on employee mobile devices for a training-related use.

In this session, you will learn:

  • How text messaging can facilitate the ongoing learning process
  • To identify variables that impact the success of text message–based post-training, such as frequency, timeliness, and personalization
  • Why text messaging is the best technology to get learners’ attention when they have returned to their own workspace
  • How to set expectations for relying on employee mobile devices for training-related use

Audience:
Novice to advanced designers, directors, and senior leaders.

Technology discussed in this session:
SMS text messaging

Vincent Han

CEO and Founder

Mobile Coach

Vince Han is the CEO and founder of Mobile Coach, which builds technology to facilitate and improve employee training opportunities. He holds an MBA from the MIT Sloan School of Management and completed his undergraduate degree at Brigham Young University.

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106 The EnABLE Framework: Effective Learning and Performance Support Together

10:45 AM - 11:45 AM Wednesday, June 8

310/311

Your business sponsor wants to cut costs and improve performance. Your end users want lots of high-quality, traditional training. You need solutions that focus on enabling performance through the use of both formal training and effective performance support. How can you effectively evaluate learning and performance needs and implement solutions that leverage both formal training and performance support in the most efficient way possible?

In this session, you will learn a way to connect sound instructional design and strategy to business results by focusing on performance. You will be introduced to the EnABLE Framework (engage-align-build-leverage-evaluate) as an approach for effectively addressing large and small projects with an emphasis on performance. The session will illustrate, in a fresh way, the challenges many learning organizations face when it comes to helping their clients move the needle on employee performance. This framework synthesizes key concepts in the field of learning and performance support, and it provides a way of thinking about how formal training and performance support go hand in hand for effective employee learning and performance.  

In this session, you will learn:

  • Why we have to change our thinking when it comes to learning and performance support
  • Why aligning on critical skills helps learning teams to be more efficient and effective
  • How to leverage people and technology from the start of a project to implement effective learning and performance support
  • Why a focus on performance enablement creates line-of-business buy-in
  • Tips for articulating the changing landscape of adult learning and why it matters to employees

Audience:
Novice to advanced designers, developers, project managers, managers, and directors.

Technology discussed in this session:
Oracle User Productivity Kit

Ryan Sarpalius

Manager

Pacific Gas & Electric

Ryan Sarpalius, a manager with Pacific Gas & Electric, has more than 10 years of experience in corporate learning and performance improvement. Ryan manages a dynamic team of senior instructional designers and senior learning strategists focused primarily in the IT and customer service arena. He is experienced in implementing large-scale performance support solutions and effectively changing the conversation from training to performance.

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107 Focusing on the Now and Next of Learning and Technology

10:45 AM - 11:45 AM Wednesday, June 8

Lone Star F

Technology continues to advance rapidly, changing how people live and interact with the world around them. Today’s learning professionals face the challenge of staying ahead of this curve and tracking the technologies that are shaping the future of organizational learning, while at the same time recognizing technologies that may be more of a passing fad.

In this session, you will explore the changing face of the learning technology landscape. You will discuss how mobile, video, performance support, and other technologies have shifted the landscape of organizational learning. You will examine the common characteristics of these shifts so that you are better equipped to recognize which emerging technologies have the potential to disrupt organizational learning, as opposed to those that are just hype. You will leave this session better prepared to stay ahead of the evolving technologies you need to focus on.

In this session, you will learn:

  • How technology can disrupt organizational learning
  • Which technologies are shaping the future
  • About common characteristics shared by disruptive technologies
  • Tips for staying ahead of the technology curve

Audience:
Novice to advanced designers, developers, senior developers, and managers.

Technology discussed in this session:
Various emerging technologies.

David Kelly

Executive Vice President and Executive Director

The eLearning Guild

David Kelly is the executive vice president and executive director of The eLearning Guild. David has been a learning and performance consultant and training director for more than 15 years. He is a leading voice exploring how technology can be used to enhance training, education, learning, and organizational performance. David is an active member of the learning community and can frequently be found speaking at industry events. He has contributed to organizations including ATD, eLearn Magazine, LINGOs, and more. David is also known for his curation efforts, especially related to conferences and events for learning and performance professionals.

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108 What You Must Know to Select the Best Mobile Learning Development Tools

10:45 AM - 11:45 AM Wednesday, June 8

301/302

There are so many authoring tools on the market, and so many promise that they’ll let you create stellar mobile learning solutions. How can any organization make sense of which will serve it best? Is one enough, or do you need two? Are two enough, or do you need eight? You don’t randomly choose which car to buy. You don’t throw a dart at a map to decide where to live. Research is key, and consulting an unbiased expert can save a lot of time and cost. Choosing an authoring tool that you can use to create mobile lessons is no different.

In this session, you will learn the right questions to ask to get the answers needed to avoid costly mistakes. You’ll learn how to help your team use this information to create the best learning in the least amount of time and at the lowest cost, avoiding the potential land mines that await you. Additionally, you will learn about the critical differences between Flash and HTML5, and strategies for creating mobile learning that must also work on desktop computers.

In this session, you will learn:

  • To evaluate the landscape of mobile learning tools available in today’s market
  • To determine the principal features of many of the top tools to help you and your team create mobile learning rapidly
  • To decide when it makes sense to go with HTML5, with Flash, or with both
  • To ask the right questions of tool vendors and to evaluate the answers you get

Audience:
Novice and intermediate developers, project managers, managers, and directors.

Technology discussed in this session:
Mobile development tools, HTML5, and Flash.

Joe Ganci

Owner

eLearning Joe

Joe Ganci is the owner and president of eLearning Joe, a custom learning company. Since 1983, he has been involved in every aspect of multimedia and learning development. Joe holds a computer science degree, writes books and articles about eLearning, and is widely considered an eLearning development guru. He consults worldwide and also teaches at conferences and client sites. Joe writes tool reviews and has received several awards for his work in eLearning, including a Lifetime Achievement Award in 1999 and an eLearning Guild Master Award in 2013. His mission is to improve the quality of eLearning with practical approaches that work.

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109 Tracking Learning Experiences with the xAPI and PhoneGap

10:45 AM - 11:45 AM Wednesday, June 8

209

The Experience API is an eLearning software specification that allows learning content and learning systems to communicate with each other. The xAPI is appealing to mLearning developers who seek accessible solutions for learner activity tracking. At the same time, considering how diversified the mLearning and training ecosystem is, solutions such as PhoneGap can enable cross-platform delivery. Combining both tools allows for the delivery of a cross-platform solution with the ability to track learners’ experience.

In this session, you will explore the rationale and benefits of using learning analytics and tracking learning experience. You will also become familiar with the development process of cross-platform mobile applications using PhoneGap and Ionic Framework. You will learn how to implement the experience tracking with TinCanJS library, allowing your system to store the statements in the SCORM Cloud server. Finally, you will receive materials that allow you to build your own mobile learning solution equipped with the experience tracking.

In this session, you will learn:

  • About the significance of cross-platform development
  • How to prepare the SCORM Cloud server to receive the xAPI statements
  • How to include and configure TinCanJS in your application
  • How to use PhoneGap to build cross-platform mLearning solutions
  • How to tag content in your application and enable it to send the xAPI statements

Audience:
Intermediate designers and developers.

Technology discussed in this session:
PhoneGap, Ionic, the xAPI and TinCanJS.

Agnieszka Palalas

CEO

Mobi-Learning

Agnieszka Palalas is the chief executive officer of Mobi-Learning. An educator and innovator, Aga thrives on change and the opportunities it brings. For over two decades she has been exploring emerging approaches to teaching and learning as well as innovative technologies that enrich the teaching-learning relationship. She holds a doctor of education degree from Athabasca University. In her doctoral work, she concentrated on the effective design of mobile-assisted language learning solutions.

Przemyslaw Pawluk

CTO

Mobi-Learning

Przemyslaw Pawluk is a chief technology officer of Mobi-Learning. Przemyslaw tries to blend theory and practice in the areas of teaching, research, and a development. Since 2011 he has been professor in school of technology at George Brown College, teaching mobile and web development. Przemyslaw has extensive experience working as software developer, designer, and tester. His research is focused on two areas: cloud computing (as a candidate in PhD program at York University) and mobile education (as part of the work at Mobi-Learning).

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110 BYOL: Creating Microlearning Video

10:45 AM - 11:45 AM Wednesday, June 8

Lone Star G

Microlearning video is video-based content under one minute in length that learners primarily consume on mobile devices. The rise of user-generated micro-content has required the use of rapid storyboarding and predefined video content structures. As the length of the video decreases, so does the optimal format of the video.

In this hands-on session, you will learn the process for creating micro-video, including formats, content creation applications, and implementation. You will explore steps for creating micro-content and tricks for using video analytics to select the best content for a micro-video. You will leave with a step-by-step process for creating short-form video-based content.

In this session, you will learn:

  • About the structure of a micro-format
  • About applications for micro-video creation
  • About steps for creating a micro-video
  • How to deliver micro-content in your organization

Audience:
Intermediate and advanced designers, developers, project managers, managers, and directors.

Technology discussed in this session:
Video editing.

Participant technology requirements:
A laptop with Wi-Fi capability and a simple video editor, such as Windows Movie Maker or iMovie.

Josh Cavalier

CEO and Founder

Lodestone

Josh Cavalier, the CEO and founder of Lodestone, has worked in the eLearning industry for more than 23 years. Focusing on the intersection of education and technology, Josh specializes in education media production, rapid eLearning tool implementation, and microvideo creation. He has appeared in People magazine describing his method of historical digital photography, and he holds a BFA from the Rochester Institute of Technology.

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111 The Anatomy of a Video-based Simulation

10:45 AM - 11:45 AM Wednesday, June 8

303/304

Many learning professionals have likely participated in the production of a training video and have probably even been a part of the design and development of an eLearning course. However, many may not have been a part of a solution using both video and eLearning that changes behavior, leading to measurable results.

Participants in this session will learn how to get the most out of marrying video and eLearning to change learner behavior. You will be introduced to processes and tools used to effectively marry video and eLearning together. You will also see case studies of courses that effectively use video and eLearning together. Finally, you will get tips that you can apply on the job immediately.

In this session, you will learn:

  • To differentiate between first-person and third-person point-of-view video simulations
  • To differentiate between behavioral modeling scenarios and simulations
  • To identify tools available to storyboard and flowchart video simulations
  • To recall tips that will help build an effective video-based simulation

Audience:
Novice to advanced designers and developers.

Technology discussed in this session:
Storyboarding tools like BranchTrack, video cameras and editing tools, audio-recording devices, and programming software like Storyline and Captivate.

Dan Keckan

CEO

Cinecraft Productions

Dan Keckan is CEO at Cinecraft Productions. He works with organizations to design and develop learning strategies, and provides thought leadership to achieve measurable business results. His expertise is in matching learning modalities to the actual skill or behavior that creates an authentic simulation. He helped design Ace Hardware’s Helpful 101 curriculum, which won a Brandon Hall Award; Henkel Corporation’s Virtual Window Install, which won the Immersive Learning Award at DemoFest; and an immersive learning experience for Booz Allen Hamilton, which won Best of Show at DemoFest.

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112 Just Because You Can Make a Video Doesn’t Mean You Should

10:45 AM - 11:45 AM Wednesday, June 8

Lone Star H

Video technology is ubiquitous. However, many professionals become so preoccupied with whether they CAN produce a video that they often don’t stop to think about whether they SHOULD. Too often, this results in the development of ineffective content that doesn’t support user needs, wastes viewers’ time, and sets a poor precedent for the use of video within the organization.

This session will cover strategic ways of applying video to facilitate learning within a modern performance ecosystem. You will assess the connection between video consumption habits in the real world and the workplace. You’ll examine practical examples in which video supports learning in unique and meaningful ways. You will leave this session with new ideas of how to quickly and creatively use video to address your organization’s knowledge and skill needs.

In this session, you will learn:

  • How to determine whether video is a right-fit learning solution
  • Specific ways in which video can support learning and performance
  • How to leverage familiar consumer video consumption behaviors at work
  • Simple guidelines for delivering video within a workplace context
  • How to integrate video with your other learning and performance strategies

Audience:
Novice and intermediate designers, developers, managers, and project managers.

Technology discussed in this session:
YouTube, Netflix, Confluence, Kaltura, Axonify, PowerPoint, Blab, and Periscope.

JD Dillon

Chief Learning Architect

Axonify

JD Dillon is the chief learning architect at Axonify. With his practical approach, JD integrates science, technology, storytelling, and common sense to enable employees, improve performance, and drive business results. For 20 years, he has executed learning and performance strategies for global organizations, including the Walt Disney Company, Kaplan, Brambles, and AMC Theatres. At Axonify he partners with an award-winning team to solve business problems for leading organizations through modern learning practices and cutting-edge technology.

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113 Building an Entire Learning Experience with Micro Videos

10:45 AM - 11:45 AM Wednesday, June 8

Brazos

Microlearning is a way to solve the problems facing L&D today: dwindling attention spans, shrinking budgets, knowledge workers with less time, and perhaps most challenging, the rapid evolution of technology that outdates skills as soon as they’re learned.

In this session, you will learn how businesses and trainers who adopt microlearning see their training time and costs reduced, their workers more fulfilled and productive, and their profits soar. Learn how a micro approach provides opportunity for content innovation in many formats. Learn how to develop scalable processes for creating large amounts of short and focused video content that meets specific and immediate learning needs.

In this session, you will learn:

  • What microlearning is and about the science behind its effectiveness
  • How to create engaging microlearning that covers everything a learner needs to know
  • How organizations of various sizes are putting microlearning into practice
  • How to ensure that microlearning is addressing skill gaps in your organization and driving your development and performance goals
  • How to choose the right video format for learning needs

Audience:
Novice and intermediate designers, managers, and directors.

Technology discussed in this session:
Microlearning videos

Brittany Jordan

Strategic Learning Experience Designer

Grovo

Brittany Jordan, a strategic learning experience designer at Grovo, has a track record of creating innovative, high-impact learning solutions. Previously, Brittany designed and created kindergarten- to graduate-level digital and blended learning at Six Red Marbles. She has also worked as an instructor and curriculum developer at USBI University in Jakarta, Indonesia, and at Gadjah Mada University in Yogyakarta, Indonesia. She combines her cross-cultural work experience and performance arts background to creatively approach problems. Brittany holds a BA in history and a BM in music history from Oberlin College and Conservatory of Music and an MEd from the Harvard Graduate School of Education. She combines her cross-cultural work experience and performance arts background to creatively approach problems. Brittany graduated with a BA in History and a BM in Music History from Oberlin College and Conservatory of Music and with a M.Ed. from the Harvard Graduate School of Education

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115 Performance Support for Performance Support: How to Best EnABLE Your Teams

10:45 AM - 11:45 AM Wednesday, June 8

210

Within the learning and development professional community, we don’t always focus on the tools we need to enable our performance. The phrase “The shoemaker’s children have no shoes” comes to mind here. In this session we will discuss a performance support solution created for instructional designers participating in the 5 Moments of Learning Need™ certificate program. We will preview the solution and discuss how it helps instructional designers both as a tool during learning and, more importantly, as a support tool while they apply 5 Moments of Learning Need™ methods on the job.

Conrad Gottfredson

Chief Learning Strategist

APPLY Synergies

Conrad A. Gottfredson, the chief learning strategist at APPLY Synergies, has deep experience in organizational learning, collaborative development, knowledge management, online learning, performance support, and instructional design and development. Conrad is the original developer of the Learning at the Five Moments of Need framework now in use around the world. He has worked with many of the world’s largest organizations, helping them attain higher levels of learning agility. Conrad’s experience includes the design and deployment of large-scale knowledge management and performance support systems within multinational corporations. In 2014 Conrad was awarded the Guild Master Award for his accomplishments and contributions to the eLearning community. He holds a PhD in instructional psychology and technology.

Beth Daniel

Senior Learning and Performance Strategist

APPLY Synergies

Beth Daniel, a senior learning and performance strategist with APPLY Synergies, has more than three decades of experience managing learning-and-development functions across the organization. She has led all aspects of learning, from developing strategic visions to designing, developing, and delivering classroom, virtual classroom, performance support, and eLearning solutions to meet rapidly changing business needs. Beth previously lead learning-transformation efforts at Bank of America, including the development and rollout of an AGILE learning methodology and the development and implementation of a performance-support strategy and approach.

Stephen Pappas

Senior Vice President

Panviva

Stephen Pappas, the senior vice president of Panviva, Inc., manages all aspects of Panviva’s North American operations. Stephen, who has more than 20 years’ experience in enterprise software sales and operations, previously served as a director of international sales with Harte-Hanks Trillium Software, where he took their enterprise data management offering to 54 countries by establishing reseller partnerships and regional sales offices. Other roles have included executive vice president of a SaaS software start-up and director of sales and business development at PageFlex.

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S102 From Rock to Rock Star: Jumpstart New-hire Performance

11:00 AM - 11:45 AM Wednesday, June 8

Expo Hall: Strategic Solutions Stage

This session will reveal a measurable, repeatable, and scalable performance support process by which you can efficiently amplify the knowledge of your company’s experts and confidently shorten time to qualification for all your new performers. We will show how the method links to theory, present research data to underscore the need, demonstrate the process, provide examples of the system in use, and run a short workshop to extract new value from your learning ecosystem. Four case studies will also be discussed, showing the method in use with the US Coast Guard, Circuit City, AVAD, and Invaluable.

Edward Beale

Chief of Training

N Plus One Group

Edward Beale is the chief of training for the N Plus One Group, as well as an author focused on human performance, hospitality, and travel. He lectures regularly about his experience crafting deliberate and positive culture. Ed helps small businesses (with few resources for building talent) to implement simple performance tools and get results. He is a retired US Coast Guard commander.

Bill Parry

Senior Sales Trainer

Invaluable, Inc.

Bill Parry is a senior sales trainer at Invaluable. He is a professional learning leader with over 20 years of military and corporate experience developing and delivering training programs for entertainment and technology sector heavyweights, including Monster Cable, Lucent, Nextel, Guitar Center, Comcast, AVAD, Ingram Micro, and Invaluable.

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T102 Using Mobile Apps and Devices for Video Production

11:00 AM - 11:45 AM Wednesday, June 8

Expo Hall: Tools & Tech Stage

Learn about the latest apps, hardware, and devices for using your mobile phone or tablet for video production: from planning to shooting, editing, and delivering your content, all from your mobile device. You won’t want to miss this session for the latest apps, techniques, and resources to get started and master mobile media production.

Nick Floro

Learning Architect & CEO

Sealworks Interactive Studios

Nick Floro is the president of Sealworks Interactive Studios. Nick has over 25 years of experience developing eLearning solutions, applications, and web platforms. He has worked with numerous Fortune 500 companies to help them understand the technology and develop innovative solutions to help their teams and customer base. Nick has won several awards from Apple and Fortune 500 organizations for productions and services. He is passionate about how design and technology can enhance learning and loves to share his knowledge and experience to teach, inspire, and motivate participants.

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S103 The Future of Offline Learning—Where Are We Heading?

12:00 PM - 12:45 PM Wednesday, June 8

Expo Hall: Strategic Solutions Stage

With challenges of app store approval, connectivity, tracking, and course updates, delivering learning content directly to devices has never been easy. Remote working has never been as popular as it is today, and teams are increasingly spread across offices worldwide. Join gomo to discuss the challenges of delivering content for consumption by learners around the world.

Mike Alcock

Managing Director

gomo learning

Michael Alcock, a managing director with gomo learning limited, is responsible for global day-to-day operations, company strategy, UK and worldwide sales, product development, and global marketing. At gomo, Mike took an existing HTML5-based framework and commercialized it to create the next generation of cloud-based authoring tools. Mike has launched two award-winning eLearning authoring tools: Atlantic Link in 2003 and gomo learning in 2014. His work with these tools has resulted in more than 30 awards, including multiple Best of ELearning! and Brandon Hall Gold awards, earning global recognition for both companies.

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T103 Microlearning—the Good, the Bad, and the Mobile

12:00 PM - 12:45 PM Wednesday, June 8

Expo Hall: Tools & Tech Stage

Is microlearning the answer to all of your learning problems? What, really, is microlearning? Should you or shouldn’t you use it? How should you develop it? Do you need to create videos for everything? This session will try to answer all of these questions, and more, while showcasing some successful applications of microlearning.

Monica Savage

President

Obsidian Learning

Monica Savage is the president of Obsidian Learning. Her 16 years of experience in variety of industries have given her a structured yet flexible approach to efficient organization and successful management of complex processes and organizations. Her master’s degrees in Chemistry and Chemical Engineering add depth to many of Obsidian’s scientific and technical projects. Her straightforward, collaborative approach to communication—both internally and with customers—and her creative problem solving abilities have been fundamental to Obsidian’s delivery of out-of-the box ideas and projects on time and on budget.

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201 Making the Case for Development with Video

1:00 PM - 2:00 PM Wednesday, June 8

306

Some research finds that customers who watch videos are 85 percent more likely to purchase. In addition, when leveraged appropriately, people may learn faster with video. The challenge today, then, is to leverage this information in a way that maximizes the impact of eLearning to increase knowledge and improve skills.

 In this session, you will learn how short, mobile-ready videos integrated into eLearning courseware increases the effectiveness of development. In addition, you’ll find out why short videos are an advantage in training and learn the five categories of training videos and how to use them effectively. You’ll gain key tips for creating great video content that inspires development and builds skills.

In this session, you will learn:

  • How video can support the business case for individual development
  • Why integrating mobile-ready videos into eLearning courseware increases the effectiveness of development
  • About the five categories of training videos and how to use them effectively

Audience:
Novice to advanced project managers and directors.

Cindy Pascale

Co-founder and CEO

Vado

Cindy Pascale is a co-founder and the CEO of Vado. She started her career in HR and has over 16 years of experience leading the HR, training and development, and organization development functions at Boston Scientific and Kroll Ontrack. Then she transferred that experience into talent management consulting, with 12 years of experience specifically consulting on employee engagement, retention, and development. Cindy and her business partner founded Vado five years ago to create learning content that helps employees and managers improve their performance. She is the author of the 70:20:10 Guide: Structure the 70% and the owner of the 70:20:10 LinkedIn Discussion Group.

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202 BYOL: Camtasia Tricks and Best Practices

1:00 PM - 2:00 PM Wednesday, June 8

Lone Star G

Camtasia is a powerful tool for capturing and publishing conceptual videos and procedural demonstrations. But without some guidelines and best practices, it’s all too easy to spend days or weeks creating an ineffective video that is of little use to your audience. Not to mention that your organization increasingly expects your team to build more videos in half the time.

In this session, you will learn a practical, scalable and collaborative approach for quickly capturing and producing professional-looking videos with Camtasia. You will gain insight into increasing a video’s instructional effectiveness while also avoiding common mistakes. You will also gain insights into other productivity and time-saving tips.

In this session, you will learn:

  • A standard Camtasia development methodology
  • About recording guidelines for different devices
  • About the most productive Camtasia editing features
  • How to best incorporate zooms and transitions
  • How to design and storyboard for your audience
  • How to create custom visual effects and animations

Audience:
Intermediate and advanced designers and developers.

Technology discussed in this session:
TechSmith and Camtasia.

Technology Required:
Camtasia Studio 8 or later.

TJ Palazzolo

Consulting Curriculum Developer

Oracle

TJ Palazzolo is a consulting curriculum developer for Oracle. TJ has spent the past 15 years consulting on and implementing training development and evaluation processes for the enterprise software industry, including the introduction and integration of eLearning tools, multimedia, and agile methodologies. TJ’s passions include visual learning and process improvement.

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203 Interviewing Your Way to Content-rich Learning

1:00 PM - 2:00 PM Wednesday, June 8

209

Interviewing is a common way to gather information and a widely used approach in learning and development, HR, and marketing research. Capturing this information on video for analysis and reuse is a good way to extend the life of captured content. However, many people don’t know what makes one interview more effective than another in what they capture and the questions being asked.

In this session, you will gain the knowledge and practice to maximize the power of interviews to gather targeted, rich content for videos and performance support. You will learn an overview of the top 10 skills for effective interviewers. You will practice applying and mastering these skills, using customized examples, and explore the right questions to ask for different behavior outcomes so that learning provides just-in-time answers.

In this session, you will learn:

  • The top 10 skills for interviewers
  • How to overcome roadblocks in interviews
  • How to use different interview approaches from other methods of data collection
  • How to identify the right questions to ask for targeted content

Audience:
Novice to advanced designers and project managers.

Technology discussed in this session:
Templates, checklists, and scenarios.

Technology Required:
None.

Michele Medved

Owner

MBM Training Services

Michele B. Medved is passionate about using learning to improve performance. Michele began her career as a technical writer, helping learners understand software and hardware with manuals, job aids, and training guides. She continued her career by specializing in instructional design and performance consulting. Michele has worked for Fortune 500 companies and has been fortunate to apply her skills in diverse environments. She has a BA in organizational psychology and an MA in educational technology. She has worked in diverse industries including hospitality, finance, IT, automotive, health care, and retail. Michele has written numerous articles for Learning Solutions Magazine.

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204 Virtual VA IT Campus: Lessons from the Deep End

1:00 PM - 2:00 PM Wednesday, June 8

308

Learning organizations jump feet first into emerging trends without the right people, in the right seats, on the bus. The result of this approach is waste. Video production requirements go beyond the basic understanding of consumer electronics and, within the intersection of learning and development, can result in a considerable learning curve for quality production outcomes.

In this session, you will learn the critical elements for a successful deployment of video learning in your organization. You will hear about the people, process, and technology that will be needed for success. You will learn about both the high-end investments and low-end requirements with real examples at work in the federal training space. Finally, you will learn the critical competencies needed for quality video production, from videography to editing, producing, scripting, lighting, audio, and more.

In this session, you will learn:

  • About the people, processes, and technologies needed to produce quality video learning outcomes
  • The basic technologies involved in the video production process
  • Of various templates to assist your team in planning your investment in quality video production
  • Which critical competencies are needed for each team member responsible for producing quality video

Audience:
Novice to advanced designers, developers, and project managers.

Technology discussed in this session:
Studio technology requirements for virtual video production events, video production technologies for post-production workflows and outcomes, and media management technologies for on-demand and mobile consumption.

Stephen Crounse

Instructional Systems Specialist

IT Workforce Development

Stephen Crounse is an instructional systems specialist with IT Workforce Development. He served as a broadcast journalist in the US Army. Stephen has a master’s degree in instructional technology and extensive postgraduate studies in instructional design. He has served in private industry as an education executive, as an associate professor at a technical community college, and as an instructional designer with the VA Acquisition Academy.

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205 Coaching SMEs to Produce Rock-star Videos

1:00 PM - 2:00 PM Wednesday, June 8

Brazos

Subject matter experts (SMEs) have expert knowledge to share. For rapid development situations or just-in-time training, SMEs can contribute good, solid content videos that can be shared with learners—and they can create the videos when they have the time or when a situation arises that would be a great video example, such as demonstrating a process or recalling a dangerous situation.

In this session, you will learn techniques to get SMEs started with video production—including basic, practical tips for content development, production value, and timing. You will also get a development checklist to share with SMEs. You will learn how the right type and amount of coaching and support helps the SMEs succeed. Finally, you will use the tips and techniques to produce a short informational video in the session. A case study and examples will be shared.

In this session, you will learn:

  • The process that makes the best use of everyone’s time
  • To help the SMEs help you
  • Tips for coaching and support
  • A concrete example to share with your SME team

Audience:
Novice and intermediate designers, developers, and project managers.

Technology discussed in this session:
Recording video using mobile platforms.

David Curtis

Supervisor Training and Standards

Aramco Associated Company

David Curtis is a supervisor of training and standards with Aramco, as well as a pilot with international flight operations experience. He has training program management experience and a strong training background in design and delivery, and he holds a number of certificates and ratings.

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206 Improving Skills with Collaborative Interactive Video

1:00 PM - 2:00 PM Wednesday, June 8

Lone Star H

Practice makes perfect. Few would argue with that statement, but how do you provide enough time for ongoing practice and meaningful feedback with time-crunched employees?

In this session, you will learn how a video learning portal enabled with patented video interactivity directly impacts and improves the skills of students and employees. See how, by applying the power of a secure, interactive video portal, student practice is recorded, reviewed, and commented on privately or in peer groups. Learn how video enables subject matter experts to rate, rank, share, and collaborate with learners to both extend the reach of those subject matter experts and provide learners with more opportunity to practice new skills.

In this session, you will learn:

  • About the components of a measurable, collaborative learning environment
  • Best practices for improving skills through use of interactive video
  • Strategies for connecting, teaching, and maintaining student engagement
  • How to combine video-based learning, collaborative sharing, ranking, rating, and reinforcement

Audience:
Novice managers and directors.

Technology discussed in this session:
Viddler.

Carrie Strohl

VP, Product and Operations

Viddler

Carrie Strohl is a vice president of product and operations at Viddler. Previously, she accumulated more than 12 years’ experience developing educational software products for K-12, higher education, professional, and international education markets for Pearson. Carrie earned a bachelor of arts degree from Cornell University and is pursuing an MBA at Lehigh University.

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207 Best Practices and Innovations for Video Captions

1:00 PM - 2:00 PM Wednesday, June 8

301/302

The use of online video has become an essential part of teaching and learning. At the same time, it is challenging to provide accessible video accommodations for audiences across platforms and languages. Google thinks that all video material should be universally accessible—why not caption?

In this session, you will learn about various captioning solutions and the costs and benefits derived from each. You will learn how to visually design captions and some implementation best practices from cutting-edge use cases. Finally, you will explore the process of how to translate videos into other languages.

In this session, you will learn:

  • Captioning basics and best practices
  • How to translate videos
  • About the importance of video accessibility
  • How to visually design captions

Audience:
Novice and intermediate designers, developers, and project managers.

Technology discussed in this session:
Caption files, YouTube video editing, and automatic captioning tools.

Ben Cruz

Program Manager, Google Cloud

Google

Ben Cruz, a Google program manager and video accessibility evangelist, is an eLearning developer with five years of experience in online training. His previous work involved custom educational video production for Yamaha, Keyfax NewMedia, Alan Parsons’ Art & Science of Sound Recording, and HRmarketer. As training manager at Google for Work, he works with enablement teams—helping users get the most from their tools—while finding creative ways to build more engaging courses. He uses his experience as a filmmaker in his work as a digital training designer. Ben holds a BA in film and digital media from the University of California–Santa Cruz.

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208 Migrating Flash Video Content to Mobile-ready HTML5 Delivery

1:00 PM - 2:00 PM Wednesday, June 8

303/304

By now, most eLearning providers have already embraced a mobile strategy to produce video content that will stream seamlessly across mobile devices. But when it comes to converting existing materials to achieve the same results, they seem to struggle because that same workflow will involve starting from scratch, which is neither advantageous nor cost-effective. Since the technologies are becoming obsolete, and not the content, a more adequate solution is needed.

In this session, you will learn how to easily automate and migrate flash videos to another format that will reach your mobile audience. You will find out how Concordia University converted 50 non-mobile-friendly courses, consisting of 1,153 FLV videos, in a matter of days without the help of videographers and integrators. The success of this migration resides in the chosen tools and technologies, which will be showcased. From the proof of concept to the full deployment, all the phases will be presented so that sample codes, compression presets, server settings, and more can be shared during that hour.

In this session, you will learn:

  • An efficient workflow for converting FLV to MP4
  • About tools and technologies like FFmpeg and XML manifest
  • The optimal presets for video conversion based on bandwidth
  • How to choose the right video player(s)
  • About standards and protocols for mobile video delivery

Audience:
Novice and intermediate designers, developers, and project managers.

Nishan Joomun

VP, Technology and Development

KnowledgeOne

Nishan Joomun currently serves as a vice president of technology and development at KnowledgeOne. He is in charge of all the IT development strategies and shaping the company’s roadmap for new solutions, platforms, and tools that will help and support the business growth. Nishan graduated from Cambridge University, and his strength lies both in programming and UX/UI with a special focus in rich Internet applications (RIA) and new media. His works have been honored at the Canadian Digi Awards and the Canadian Network for Innovation in Education.

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209 Blending xAPI Analytics, DITA, and BPM for Next-gen Performance Support

1:00 PM - 2:00 PM Wednesday, June 8

211/212

Organizations transforming their businesses for new digital platforms and marketplaces need to make such transition as effective and painless as possible. During the rollout of new software platforms, companies need to continuously monitor the impact that new digital procedures and processes are having on workforce acceptance and customers’ engagement. More effective and intelligent solutions are needed to make companies cross the digital chasm—without falling into it.

In this session, you will learn how a new generation of interoperability specifications for learning analytics, process management, and technical documentation, such as the xAPI, BPMN, and DITA, may work together to help you design highly effective and efficient performance support solutions. You will see how such new standards may help you reduce the time and money it takes to produce quality software documentation and training materials, and help you reduce application maintenance ticketing and helpdesk calls. You will learn how customers from leading industries have adopted an electronic performance support solution based on such interoperability specs to effectively on-board new personnel and engage customers in real-life scenarios.

In this session, you will learn:

  • How new-generation performance support ecosystems can support digital transformation
  • How to reduce time and costs of producing quality software documentation and training materials
  • How to deliver better application maintenance with reduced ticketing and helpdesk calls during new software platform launch and migration initiatives
  • About xAPI, DITA, and BPMN in action

Audience:
Novice to advanced designers, developers, project managers, and directors.

Technology discussed in this session:
Skillaware, a process performance support solution

Alessandro Chetta

Skillaware EPSS Product Expert

sedApta Group

Alessandro Chetta manages large-enterprise projects for Skillaware EPSS at Hylasoft, a sister company of Skillaware, in the sedApta Group , a leading manufacturing IT services and solutions provider with sites in the US, South America, and Europe. In his current role Alessandro is engaged in large digital-transformation initiatives in Fortune 500 companies that address the rollout of large and complex IT platforms such as PLM, MES, ERP, and CRM solutions that integrate the Skillaware EPSS and its new business process orchestration and analytics modules to massively engage and onboard workforces. Alessandro holds a degree in computer science through a double master’s degree program between Politecnico di Milano in Italy and University of Illinois–Chicago.

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210 Agile Project Management for Performance Support Projects

1:00 PM - 2:00 PM Wednesday, June 8

310/311

Juggling the related-but-different needs for effective formal learning and informal performance support can be daunting. So how do you keep your project from falling short in delivering client needs on time and within budget? How do you adjust when client needs are often changing? Agile provides a framework for adapting to change as it happens and working with the client to deliver the content most needed by learners.

Participants in this session will learn about the Agile project management methods adapted specifically for instructional design and performance support projects. From project kickoff to iterative development and evaluative release schedules, learn how project teams can use Agile methods to keep things on track and constantly improving. You’ll learn about the tools and supplies you need, how to choose a project to pilot, and how to bring your team, your subject matter experts, and your project stakeholders along to deliver the most value to the learners and users.

In this session, you will learn:

  • How to make a business case for approaching a project using Agile project management
  • To kick off projects using techniques to agree upon scope and set the project up for success
  • How to plan for iterative releases of both formal learning and informal performance support
  • How to use evaluative data from releases to inform future iterations of the project

Audience:
Novice to advanced designers, developers, and project managers.

Megan Torrance

CEO

TorranceLearning

Megan Torrance is CEO and founder of TorranceLearning, which helps organizations connect learning strategy to design, development, data, and ultimately performance. Megan has over 25 years of experience in learning design, deployment, and consulting. Megan and the TorranceLearning team are passionate about sharing what works in learning, so they devote considerable time to teaching and sharing about agile project management for learning experience design and, of course, the Experience API (xAPI). TorranceLearning hosts the xAPI Learning Cohort, a free, virtual 12-week learning-by-doing opportunity where teams form on the fly and create proof-of-concept xAPI projects.

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211 The Secret to Better Performance? Less Training

1:00 PM - 2:00 PM Wednesday, June 8

Lone Star F

Business leaders often request training when there are better options available. Even when they do need “courses,” it’s often only to check off a box. In these situations, you have a responsibility to validate that creating a course is the most effective and efficient approach. Even when courses are appropriate, they’re rarely enough on their own to drive the change organizations need.

In this session, you will learn how to shift from the traditional course delivery approach to a consultant’s mindset focusing on the performance needs of your organization. You’ll learn valuable strategies and effective questions you can ask to uncover the most efficient and effective solutions, whether they are courses, social and collaboration tools, performance support, or other lower-tech alternatives.

In this session, you will learn:

  • About factors that impact performance, including which ones training can and can’t address
  • About questions that you should ask and answer before beginning any learning program
  •  How to guide stakeholders to more efficient options

Audience:
Novice to advanced designers, developers, project managers, managers, and directors.

Mike Taylor

Director of Learning Technology

Mindset Digital

Mike Taylor directs learning technology and online learning at Mindset Digital in Columbus, Ohio. He has over 20 years of experience successfully developing and deploying a wide variety of learning strategies and technologies. Mike holds an MBA degree from Ohio University and a master’s degree in educational technology from San Diego State University.

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212 Delivering the Goods: Developing a Performance Support Proof of Concept

1:00 PM - 2:00 PM Wednesday, June 8

307

As a performance support professional, you “get it,” but what if your leadership doesn’t? How do you prove that PS is the way to address a business issue and move your organization toward innovation? This session will review a step-by-step framework for developing a proof of concept and demonstrate several budget-friendly tools you can use to make PS come alive.

Get your leadership on the PS train, and increase your credibility and value to your organization. In this fast-paced session, you will learn how to frame the PS discussion for leadership and apply it to your own challenge. You will view several budget-friendly tools and examples you can use to build your own proof of concept. You will also be invited to share insights and ideas with the group. A dynamic list will be developed as the session unfolds—and beyond.

In this session, you will learn:

  • A framework for developing a PS proof of concept
  • About tools for creating the proof of concept
  • Ways to use tools to deliver an effective PS proof of concept
  • About potential plans that you can apply to your own organization

Audience:
Novice and intermediate designers and developers.

Technology discussed in this session:
Photo-collection sites, curation tools, and other social learning supports.

Candice Kramer

Senior Learning Consultant

Apply Learning

Candice Kramer, a senior learning consultant with Apply Learning, is an L&D professional who has been helping adults learn for over 30 years. Passionate about lifelong learning, she is the author of Success in Online Learning, the first support text written to assist adult learners returning to college using distance learning; it is based on her own experiences as a distance learner, faculty member, and academic advisor. A CPLP-certified independent consultant, Candice creates learning architectures for corporate clients, among them Cisco Systems, PBS, the US Army, the Internal Revenue Service, and the US Supreme Court.

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213 Performance Support Technologies: Who Are the Stakeholders?

1:00 PM - 2:00 PM Wednesday, June 8

208

When investing in technologies and applications to enable effective workforce performance support, who is buying? Who is investing time? Who manages them? Who creates the assets? Who deploys the assets? Who are the beneficiaries? 

As technologies evolve, so do the answers to these questions. No longer is the training department the answer to all questions; the stakeholders are diversifying. During this discussion, we will address various technologies and advances in our field as well as the answers to the questions above. The goal is to guide conversation and to exploit current innovations available to us.

Malcolm Poulin

Senior Director, Strategy and Market Relations

ANCILE

Malcolm Poulin, the senior director of product strategy for ANCILE Solutions, has been in the corporate learning and performance field for over 34 years. At ANCILE Solutions, Mal’s focus is on achieving business value by enabling learning and performance strategies. While at RWD and SAP Education for the prior 15 years he assessed customer business needs and market trends. The results have been new and different ways to address these needs and support companies in their mission of optimizing employee performance across the enterprise. For the preceding 16 years, Mal held several positions in education services at Digital Equipment Corporation.

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F01 Realizing the Real Potential of Mobile

1:00 PM - 2:00 PM Wednesday, June 8

Lone Star A-E

After more than half a decade, what’s the current state of mobile learning? Looking around the industry, one would think that little has changed since 2010. The focus still seems to be on porting your content over and designing small courses and modules for your learners. This is a core problem holding mobile learning back at many organizations today. They’re missing the bigger picture.

In this session, you will deconstruct the issues that are holding organizations back from realizing the true potential of mobile. You will engage in a discussion that will help you, and the industry, get mobile efforts back on track. The reason organizations are not seeing results with mobile endeavors isn’t that what they’ve produced is bad; it’s just that they’ve made things that aren’t particularly useful. In this session, you will explore some frequent, fundamental mistakes and find a path to correct them, focusing on the best that mobile learning has to offer.

In this session, you will learn:

  • Why the potential of mobile seems out of reach
  • About the true potential of mobile technologies for learning
  • About the differences between quality and usefulness
  • From mobile mistakes that have been made by many organizations

Audience:
Novice to advanced designers, developers, senior developers, and managers.

Technology discussed in this session:
Various mobile technologies.

Chad Udell

Managing Partner, Strategy and New Product Development

Float

Chad Udell is the managing partner, strategy and new product development, at Float. Chad is author of two books on mobile learning-related topics, Learning Everywhere: How Mobile Content Strategies Are Transforming Training and Mastering Mobile Learning: Tips and Techniques for Success. Chad leads his design and development teams to successful outcomes and award-winning work via a strong background in both disciplines and a singular focus on quality. He is an instructor on interactive design at Bradley University, and in 2015 was presented with The eLearning Guild’s highest award of Guild Master in recognition of his impact on the learning industry.

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S104 Performance Support: Shifting Our Focus to the Point of Work

1:00 PM - 1:45 PM Wednesday, June 8

Expo Hall: Strategic Solutions Stage

In this session, you will learn how to help your organization understand what the journey toward adoption of the performance support discipline will require. You will learn how the shift entails moving beyond the traditional training paradigm and adopting an intentional focus on performance. You will learn what it means to treat your organization or enterprise like a dynamic learning and performance ecosystem, and how looking through a performance lens changes the rules of engagement when it comes down to an ultimate goal of sustaining workforce performance solutions.

Gary Wise

Founder/Principal Strategist

Human Performance Outfitters

Gary Wise, the founder and principal strategist at Human Performance Outfitters, is a workforce performance strategist and coach with performance consulting fueling his foundational discipline and perspectives. He is a 30- plus-year veteran of corporate L&D gigs and is now a Point-of-Work consultant and coach. Gary’s experience includes several performance support system integrations. He speaks at many local and national events, is a longtime blogger, and advocates for changing things mired in outdated paradigms. He recommends disruptive solutions that normally accompany shifting paradigms.

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T104 Leveraging Mobile and Video to Scale Effective Learning

1:00 PM - 1:45 PM Wednesday, June 8

Expo Hall: Tools & Tech Stage

Online learning has addressed two out of the three major learning acts: accessibility and affordability. The third act, efficacy, has yet to be addressed at scale. Luckily, there are effective instructional techniques: practice, peer interactivity, self-reflection, and mentoring. In this session, learn how your organization can go beyond accessibility and affordability to address the third learning act. Now that everyone has a sophisticated video production company in his or her pocket (i.e., mobile phones), anyone can bring the magic of face-to-face learning—where learners practice, interact with one another, self-reflect, and receive coaching—to an online setting without degrading the learning efficacy.

Alyson Emmett

Learning Specialist

ApprenNet

Alyson Emmett, an learning specialist with ApprenNet, has a background in human resources, leadership development, outdoor experiential education, and K-12 public school teaching. She is interested in the relationships between technology, pedagogy, and curriculum and how modern tools can increase learner access and bridge the gap between teaching and learning.

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S105 From Not to Hot: Five Ways to Spice up Your Content

2:00 PM - 2:45 PM Wednesday, June 8

Expo Hall: Strategic Solutions Stage

The need to demonstrate that your learning content is effective is nothing new. Industry experts in content are asked all the time, “Is my content good? How do I know?” With years of experience in helping customers’ content be the best it can be, two content strategists from Inkling will walk you through the five key elements that make up effective content. This session will provide you with the guiding principles that will help you take your content from not to hot.

Josie de Janvry

Content Strategist

Inkling

Josie de Janvry manages the content strategy team within the customer success organization at Inkling. She received her BA in communications from UC Berkeley and joined Inkling in 2011, focusing on editorial quality and building print-to-digital workflows. In her five years at Inkling, Josie has worked with clients from global academic publishers to national retail brands and international partners to bring their training, reference, and learning content to life on the Inkling platform.

Miranda Gregory

Content Strategist

Inkling

Miranda Gregory is a content strategist at Inkling, where she has taken a creative approach to finding digital content solutions for the past five years. After graduating from Stanford University, she joined the Inkling content team to help bring interactive learning content to people’s fingertips, focusing on high-quality, high-value educational materials. During her tenure, Miranda has worked with a wide variety of learning content, from elementary school textbooks to field training handbooks for Fortune 500 companies. She enjoys exploring new ways to make it easy for authors to create beautiful digital content that users love to read.

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T105 Designing and Developing Learning Using HTML5

2:00 PM - 2:45 PM Wednesday, June 8

Expo Hall: Tools & Tech Stage

This session takes a look at what HTML5 is and how you can use it today to deliver the next generation of learning and applications. What can you learn from the buzz and new tools appearing in the consumer and corporate environments, and how can you take advantage of them to help users learn? You’ll learn what you need to consider in designing content, and you will get technical guidelines. Get an introduction to five hot features in HTML5 that you can start using today, and prepare for developing with the new standards. You’ll also receive several great resources to get started with your team, from design techniques to mastering development.

Nick Floro

Learning Architect & CEO

Sealworks Interactive Studios

Nick Floro is the president of Sealworks Interactive Studios. Nick has over 25 years of experience developing eLearning solutions, applications, and web platforms. He has worked with numerous Fortune 500 companies to help them understand the technology and develop innovative solutions to help their teams and customer base. Nick has won several awards from Apple and Fortune 500 organizations for productions and services. He is passionate about how design and technology can enhance learning and loves to share his knowledge and experience to teach, inspire, and motivate participants.

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301 Growing Mobile Competencies Across the Enterprise

2:30 PM - 3:30 PM Wednesday, June 8

209

As organizations roll out mobile devices across the enterprise, opportunities to improve personal productivity emerge for savvy users. But others who aren’t as knowledgeable about mobile technology may not realize the full potential of these devices and the mobile platform. This session will review how to tackle the knowledge gap to help bring new mobile users up to speed and improve enterprise competency with mobile tools and technologies.

In this session, you will learn how Anthem helped improve competency across the enterprise on the iOS mobile platform. You will hear about some of the unique challenges you may face in creating relevant general learning content for the diverse audiences using these platforms. This session will show you how to identify potential performance improvements and cost savings in making the case for a mobile competencies development initiative. By improving overall competency with mobile, L&D teams can improve general performance of associates using mobile technology. This is low-hanging fruit for any organization that has rolled out mobile technology.

In this session, you will learn:

  • How to identify and address the unique challenges of your mobile ecosystem
  • How to identify potential performance improvements and cost savings in making the case for a mobile competencies development initiative
  • How to prioritize which aspects of mobile device utilization to address first
  • Several approaches to capturing videos from mobile devices
  • Which tools and techniques to consider in producing learner-ready videos
  • How to consider hosting options for your mobile competency solutions

Audience:
Novice and intermediate designers, developers, and project managers.

Technology discussed in this session:
iPad, iPhone, QuickTime, mobile device management, and Camtasia.

Joseph Fournier

Learning Infrastructure Designer

Anthem

Joseph Fournier is a learning infrastructure designer at Anthem, a position in which he works with professionals across the enterprise, exploring and promoting better ways to leverage mobile and other technologies in the learning context. Joe has been involved with technology-enabled learning for nearly 30 years.

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302 BYOL: Quick Mobile Testing Tools for LMS Admins and Non-techies

2:30 PM - 3:30 PM Wednesday, June 8

306

Ensuring that content from suppliers and developers will work on mobile in your environment is tough. Things get tougher with multi-platform desktop and mobile and bring-your-own-device environments. How can one readily test, verify, debug, or demonstrate mobile eLearning in an LMS?

In this session, you will discover how to do more testing and validation on the desktop. You will learn to use built-in capabilities of your preferred browser (and a second browser) along with simple plugins. Finally, you will leave the session with simple tricks and tools to share iPad or Android screens over WebEx or make video captures.

In this session, you will learn:

  • To fake out your content and learning management systems to test mobile on your laptop or desktop
  • About the benefits of a second browser and plugins for testing
  • About built-in features of your own browser for more convenient testing
  • How live screens can be shared and captured from mobile devices

Audience:
Novice and intermediate designers and project managers.

Technology discussed in this session:
Responsive design tools in browsers, UserAgent plugins, QuickTime app on Mac OS X, Apple AirPlay, Android Screencasting, Microsoft Mirrorcast, and wireless display adapters for Microsoft and Android devices.

Technology Required:
A laptop (Mac/Win/Chrome)—install Firefox or Chrome; optionally, get a trial copy of the Reflector application; and a mobile device (iPad/iPhone/Android)—bring your USB sync cord.

Tom King

Talent Experience Evangelist

Bluewater Learning

Tom King, a talent experience evangelist at Bluewater Learning, has a master’s degree in instructional design and 15 years’ experience developing and managing eLearning for a variety of Fortune 500 and Silicon Valley firms. Tom was instrumental in specifying and creating early implementations of ADL SCORM, AICC, IEEE LTSC, LETSI and standards. He has worked with Accenture, Macromedia, Adobe, Boeing, and others.

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303 xAPI-enabled Interactive Video for a Mobile World

2:30 PM - 3:30 PM Wednesday, June 8

208

Two of the most popular technologies used to engage learners today are video and mobile. Videos are becoming increasingly interactive, even on mobile devices, but developing these videos can be complex. Where does an organization start?

In this session, you will explore how organizations can apply interactive video on any modern device to create an impactful experience. You will see how one organization in particular is managing the challenges that only bleeding-edge technology can provide. You will also explore how video interactions can be tracked and correlated with performance data, using the xAPI to measure real business impact from training.

In this session, you will learn:

  • About real interactive video examples in action
  • How xAPI statements can be added to interactive video to track user interactions and how long learners watch specific elements
  • How combining engaging and entertaining content with advanced metrics and analytics can benefit your organization
  • How entertainment techniques applied to training can benefit everyone involved

Audience:
Novice to advanced designers, developers, project managers, and directors.

Technology discussed in this session:
Mobile apps (web and native), LMS, LRS, interactive video, and the xAPI.

Robert Gadd

President

OnPoint Digital

Robert Gadd is president of OnPoint Digital and responsible for the company’s vision and strategy. OnPoint’s online and mobile-enabled offerings support more than one million workers and include innovative methods for content authoring, conversion, and delivery extended with social interactions, gamification, and enterprise-grade security for workers on their device or platform of choice. Prior to OnPoint, Robert spent 10 years as CTO of Datatec Systems and president/CTO of spin-off eDeploy.com. He is a frequent speaker on learning solutions—including mobile, informal learning, xAPI, and gamification—at national and international T&D conferences.

Jeff Joanisse

Co-Founder/Creative Director

th3rd coast Entertainment & Training

Jeff Joanisse, a creative director at th3rd coast Entertainment & Training, is an award-winning director of commercials and documentary films, a writer, and a music producer. From filmmaking to founding his own production company, where he serviced multiple global corporations’ marketing, training, and learning needs, Jeff has always been a storyteller. Jeff and his business partner have grown the training arm of their entertainment company year after year with the guiding principle that “training should never be boring.”

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304 Responsive Design: Rewriting the Rules of eLearning

2:30 PM - 3:30 PM Wednesday, June 8

Lone Star H

The explosion of mobile devices has revolutionized the web design world, which has shed approaches based on centuries-old printing methods to embrace a new grammar of design, responsive web design (RWD). But the world of learning has not caught up. Like learning any new language, working in RWD means learning to think differently. Thinking differently, though, gives you an opportunity to change how you design learning experiences for the better.

In this session, you will learn the differences between the grammar of “traditional” web design and the grammar of responsive design. Furthermore, you will learn how the grammar of RWD affects and alters the ways we can design and create web experiences. You will explore how to leverage the grammar of RWD to make better learning experiences. Finally, you will learn how RWD can support true single-sourcing of content to support learning—not only across multiple devices but across multiple learning needs, from formal learning to informal learning such as performance support, knowledge bases, and job aids.

In this session, you will learn:

  • The differences between the grammar of “traditional” web design and the grammar of responsive design
  • How the grammar of RWD affects and alters the ways we can design and create web experiences
  • How to leverage the grammar of RWD to make better learning experiences
  • How RWD can support true single-sourcing of content

Audience:
Novice and intermediate designers, developers, and project managers.

Technology discussed in this session:
Responsive web design.

Chris Van Wingerden

VP Learning Solutions

dominKnow

Chris Van Wingerden is the vice president of learning solutions for dominKnow Learning Systems. Chris has been involved with eLearning and mLearning content design and creation projects for more than a decade. A self-confessed mobile addict, Chris’s background in learning and instructional design means that he is always looking for ways to ensure any technologies used in training and development serve the critical purposes of learning, for both the organization and its employees. Chris has led instructional design and training projects in many fields—from the resource industry to the financial sector, from government to retail, and most everything in between. Chris holds degrees in adult education and English literature.

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305 Site-level Learning at ExxonMobil

2:30 PM - 3:30 PM Wednesday, June 8

307

For many organizations, the front-line staff would most benefit from mLearning, yet challenges arise when this audience has different levels of technological adoption and is geographically dispersed. For all learners, mLearning needs to be intuitive, effective, and simple. How can L&D professionals make the best possible mLearning solutions that truly deliver on the learning objectives?

In this session, you’ll explore 10 factors that led to the successful design of two large-scale mLearning projects at ExxonMobil. Through case studies, you’ll examine the practices that resulted in a successful mLearning user experience, from the choice of images to technology decisions to screen design. Finally, you’ll explore usability, learner context, user interface (UI) design, and accessibility through a practical look at design and implementation.

In this session, you will learn:

  • About different influences on the mobile learning user experience
  • About the critical factors for effective interaction
  • About the role of word choice, size, navigation, style, and object placement on the user experience
  • About the benefits of a simultaneous hybrid technology structure (web streaming and native app) to appeal to all users
  • Best practices to increase user adoption and knowledge transfer

Audience:
Novice and intermediate designers, developers, and project managers.

Technology discussed in this session:
iOS7+, Android Jellybean 4.1+ , and HTML5.

Christine Link

President

DLC

Christine Link, president of DLC, founded the company in 1993 with a vision of providing learning and performance solutions that would enhance clients’ business growth. As a senior performance consultant with over 20 years’ experience in the design, development, delivery, and management of performance solutions, she works with organizations to inspire maximum performance from their employees.

Dan Cully

Performance Solutions Consultant

DLC

Dan Cully, a performance solutions consultant with DLC, has more than a decade of experience creating human performance solutions that deliver business results for his clients. Dan brings his corporate experience working for a major integrated petroleum company to the successful implementation of integrated communications, learning, performance support, and performance strategy solutions. He has managed teams and designed solutions for global pharmaceutical, petroleum, health, and financial services companies. Dan has been involved in performance solutions that have won multiple ISPI awards (2007, ’08, ’11, and ’12). He looks for ways to include new and creative ideas in all aspects of his work.

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306 How Disruptive Learning Technologies Deliver Higher Knowledge Levels

2:30 PM - 3:30 PM Wednesday, June 8

301/302

There is a lot of mediocre training out there. This can be attributed to a shortage of time and money available to corporate training departments. Many of the DIY development tools currently in use yield passive learning experiences that are not engaging and do not require critical thinking or problem-solving skills. We are out to change that by using game-based technologies to improve engagement and produce measurable results.

In this session, you will explore why game-based learning produces results based on brain science. You will see various game-based development tools and learn how and where they can be most effective. You will hear success stories from actual implementations of game-based learning in the workplace. You will learn about the latest trends in gamification and the disruptive learning trends that are game changers for corporate training. And you will see actual examples of cutting-edge technology applied to solve training challenges to engage learners.

In this session, you will learn:

  • How disruptive learning trends in gamification are improving factual and skill-based knowledge and retention
  • Why gamification and game-based learning are important trends in the changing demographics of the global workforce
  • About game mechanics and platforms for creating immersive 2-D and 3-D simulations for both single-player and multi-player learning
  • How and why video storytelling can be effective for leadership and skills training
  • How and why games drive engagement and how engagement can be measured

Audience:
Novice to advanced designers, developers, and project managers.

Technology discussed in this session:
Immersive 2-D and 3-D simulations, video-based simulations, diversity dramatizations, podcasts, and scribe video training programs.

Anders Gronstedt

President

Gronstedt Group

Anders Gronstedt is the president of the Gronstedt Group, which helps global companies like Google, KPMG, DaVita, and Kimberly-Clark improve performance with innovative learning approaches, including next-generation digital simulations, gaming, transmedia storytelling, immersive 3-D virtual worlds, and virtual and augmented reality. Anders holds a PhD and is a former faculty member of the University of Colorado–Boulder School of Journalism. His articles have appeared in the Harvard Business Review.

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307 Learn Virtually Anything, Anywhere, at Any Time

2:30 PM - 3:30 PM Wednesday, June 8

308

As training audiences are deployed with mobile devices to use for training and performance support, performance technologists often face challenging logistical and infrastructure constraints when building performance solutions.

In this session, you will learn how to cherry-pick technology to empower mLearning. You will learn how to aid content development teams in streamlining the training experience for learners by eliminating dependence on training sites and knowledge management. You will gain insights into enabling personalization to create a solution for learners to continue education on the fly. Finally, you will learn to better understand your learners and deliver individualized experiences.

In this session, you will learn:

  • How to leverage technology and resources to facilitate different platforms and devices for training
  • How to stay in-house rather than using an external vendor
  • How to manage graceful loading and consume heavyweight content

Audience:
Intermediate designers, developers, project managers, managers, and directors.

Technology discussed in this session:
Cordova, Sencha Touch, Angular, iOS, Android, iPads, and tablets.

Beverly Bensing

Program/Project Manager II

Sprint

Beverly Bensing is a program/project manager at Sprint University. Beverly’s 22-year career in training and development spans program management of the number one most profitable seminar line during her time at American Management Association to her current role as program/project manager for Sprint University, managing priority digital and interactive turnkey projects involving talent management, IT, digital, brand, and Sprint University. She enjoys helping Sprint’s award-winning teams deliver innovative solutions. Beverly holds an MA in communications studies and a BS in journalism from the University of Kansas.

Reginald Barnabas Prabaharan

Performance Technologist

Sprint Corporation

Reginald Barnabas Prabaharan is a performance technologist with Sprint Corporation. With a master’s degree specializing in application development, Reginald has considerable experience in the mobile space. With an interest in creating aesthetic user experiences, he started the journey of re-creating the learning experience for Sprint Corporation in the mobile realm.

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308 The Power and Potential of Micro-sims

2:30 PM - 3:30 PM Wednesday, June 8

211/212

The convergence of mobile delivery, micro-learning, and new authoring tools provides great opportunities to innovate where limited time and budget are available. Much mobile-delivered micro-learning focuses on spaced repetition and memorization. Micro-sims go beyond knowledge and comprehension and require learners to synthesize and apply concepts in realistic contexts.

In this session you will learn a practical challenge/choices/consequences micro-sims model that succinctly and powerfully provides opportunities for risk-free practice in contexts that are closer to the point of performance for learners. With (almost) ubiquitous Wi-Fi, micro-sims can incorporate video segments on mobile devices, further enhancing their impact. You will learn the theory and measured impact behind micro-sims, viewing real-world examples of micro-sims in different industry situations. You will learn just how easy it is to design and deliver this learning format on mobile devices.

In this session, you will learn:

  • The measurable benefits of the micro-simulation approach
  • The key design principles behind effective micro-sim creation
  • How to apply different authoring tool and delivery mechanisms to your own mobile production processes
  • When to use micro-sims as part of a broader program delivery

Audience:
Novice and intermediate designers, developers, project managers, managers, and directors.

Technology discussed in this session:
Tablets and smartphones that use HTML5. Different authoring platforms will be compared.

Matthew Murray

Digital Learning Leader

PwC

Matthew Murray is a US L&D digital learning leader at PwC, where he leads a team of 60 high-performing professionals. With over 20 years of leadership in learning and talent development, Matthew focuses on learning strategy, digital learning, consulting, change management, simulation design and development, and emerging technologies. He has a PhD in communication arts from the University of Wisconsin¬– Madison.

Brian Doegen

Learning Design Director

PwC

Brian Doegen is a learning design director at PricewaterhouseCoopers (PwC) with over 15 years in the corporate learning and transformation space. His experience includes global learning and development strategy and talent solutions, digital learning and R&D, instructional design, change management, and performance consulting in a variety of industry sectors, including pharmaceutical/healthcare, professional services, medical device manufacturing, automotive, technology, and federal. Previously Brian worked as a people and change manager for PwC, the director of education for BrainLAB, an instructional design manager for BMW Group, and a learning and performance consultant in the public sector.

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309 Creating High-quality Training Videos on a Tight Budget

2:30 PM - 3:30 PM Wednesday, June 8

310/311

You could buy a midsize house with the amount charged for training by some video production companies. So how do you produce a professional-quality training video on a nearly nonexistent budget? A video that you can be proud of, that “represents”? That includes on-screen talent and a technical demonstration at the same time?

In this session, you will learn how training developers at Cisco created a professional video using personal equipment, office supplies, basic video editing software, and on-staff talent. You will learn how you, too, can create a customer-facing video to represent your company and product like a pro. Finally, you will learn how it can all be done on almost no budget with some extra elbow grease—and a few laughs!

In this session, you will learn:

  • How professional-looking video is being done at Cisco
  • How cheaply it can be done
  • About the required equipment and office supplies
  • Methods to use to produce your own video on a budget
  • How to bring it all together with standard video editing software

Audience:
Intermediate and advanced designers, developers, and project managers.

Technology discussed in this session:
Mobile device to shoot video, Adobe Fireworks (or graphics editing program) to prepare screenshots, and Adobe Premiere or iMovie to edit video and effects.

Leila Ortega

Training Video Developer, On-screen and Voice Talent

Cisco Systems

Leila Ortega is an award-winning multimedia instructional designer and project manager at Cisco with an MA in multimedia. Over the past 10 years, she has created dozens of award-winning educational videos, with extensive experience in teaching and eLearning development from analysis through implementation. She has proven expertise in video shooting and post-production, script writing, animation, graphic design, and sound editing. Prior to her tenure at Cisco, she was an associate professor of multimedia at a number of colleges in the Bay Area and Sacramento for seven years.

Jason Bramlette

Project Manager, On-screen and Voice Talent

Cisco Systems

Jason Bramlette, the project manager for on-screen and voice talent for Cisco Systems, has 20 years of experience in the training development and web design industry, working with clients to identify instructional, marketing, and support strategies that support their organizational objectives and initiatives. He has a thorough understanding of current and future trends of eLearning, focused on top-shelf eLearning experiences. He has managed, created, programmed, and directed all aspects of eLearning projects, working with clients such as Ascend Communications, Lucent Technologies, and Avaya Communications. He holds a BS in instructional technology from California State University–Chico.

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310 BYOL: Building Interactive HTML5 Video with Adobe Edge Animate

2:30 PM - 3:30 PM Wednesday, June 8

Lone Star G

Video is a great way to get the user’s attention and animate your content to audio, but it has a tendency to be static, not allowing the user to interact with the content on the screen.

In this session, you will learn how to go beyond just static video and allow your users to interact with your videos. During the session, you will take ordinary video and add interactive elements, such as clickable areas on the video that, when clicked on, could allow the user to explore concepts in more depth. You will also learn how to branch out to different videos depending on the user’s choice. Finally, you will see how to publish this interaction to be viewable on all mobile and desktop devices.

In this session, you will learn:

  • Adobe Edge Animate basics
  • How to import video into Edge Animate
  • How to control your video with different triggers
  • How to branch to other videos depending on user choice
  • How to create interactive buttons over the video
  • How to publish your interaction to be viewed on mobile and desktop devices

Audience:
Novice to advanced designers, developers, project managers, and directors.

Technology discussed in this session:
Adobe Edge Animate.

Technology Required:
Adobe Edge Animate.

Jeff Batt

Founder

Learning Dojo

Jeff Batt is founder and trainer at Learning Dojo, a company dedicated to training you to become a software ninja in a variety of eLearning, web, and mobile software applications. Jeff has over 10 years’ experience in the digital learning and media industry. He is the manager of learning production for the Church of Jesus Christ of Latter-day Saints, producing online training for the church worldwide. Jeff is also a regular conference speaker on eLearning technologies such as xAPI, HTML5, Articulate Storyline, Camtasia, and more.

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311 Promoting the Learning Experience Through User-generated Videos

2:30 PM - 3:30 PM Wednesday, June 8

303/304

L&D is vital to the continued growth of any organization, but how do you develop relevant content that your employees can relate to? And how do you keep your employees engaged and involved in the process of learning?

In this session, you will see firsthand how Sierra Nevada Brewing Co. utilized a video contest to generate more than 90 training videos in just over 30 days, all of which were created by employees outside of the training department. You will see how these employee-created videos were used in the launch of a new learning management system and how they helped create a positive learning experience for our employees while building excellent training content for our LMS.

In this session, you will learn:

  • About informative training videos done by employees outside the training department
  • How to encourage employees to actively participate in development of training content
  • How to promote training initiatives through training-based rewards
  • How to successfully launch a new learning platform/system by engaging employees in its development
  • How to quickly create and gain training content by including all employees

Audience:
Novice to advanced designers, developers, and project managers.

Technology discussed in this session:
Mobile devices, including tablets and cell phones; DropBox; and Cornerstone LMS.

Melissa Council

LMS Administrator

Sierra Nevada Brewing Co.

Melissa Council works as a learning management system administrator at Sierra Nevada Brewing Co., one of the premier craft breweries in America. In her role, she manages both the learning and performance management systems as well as the design and development of learning solutions.

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312 Creating Question-embedded Videos to Increase Engagement and Retention

2:30 PM - 3:30 PM Wednesday, June 8

Brazos

Online video-based instruction can be just as ineffective as traditional face-to-face lectures when learners are passive recipients of information. The “testing effect” describes the observation that the process of remembering concepts or facts increases long-term retention of those concepts or facts. The creation of question-embedded videos offers a practical way to increase user engagement and increase long-term retention.

In this session, you will learn how to not only embed questions into your instructional videos but also monitor the effects on learner engagement and retention. Case examples from the University of California–Davis School of Medicine will demonstrate both the theory and process of using question-embedded videos to teach. There will be particular emphasis on helping learners identify how they might use this approach in their teaching.

In this session, you will learn:

  • About the evidence for test-enhanced learning
  • About the workflow to create question-embedded videos
  • How to download and install the necessary tools to begin creating your own question-embedded videos
  • How to monitor learner engagement and retention using video analytics
  • How to identify the next steps for using this information in your own teaching

Audience:
Novice and intermediate designers, developers, and project managers.

Technology discussed in this session:
HapYak (question-embedded videos), Wistia (video hosting), WordPress (learning management system), and Chrome and Safari (web browsers).

Brian Pitts

Director of Online Learning

University of California–Davis School of Medicine

Brian Pitts is a director of online learning and an associate professor in the department of anesthesiology and pain medicine at the University of California–Davis School of Medicine. His research involves studying the effective delivery of video-based instruction in higher education. He is completing a master’s degree in medical education and health professions (MEHP) at the Johns Hopkins University School of Education.

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313 Increasing Performance with Mobile Games and Gamification

2:30 PM - 3:30 PM Wednesday, June 8

Lone Star F

Incorporating gaming techniques (serious games, social games, and gamification) within educational programs and corporate training experiences is one of the hottest topics in the learning and development field today. If your organization isn’t already leveraging the power of gaming, then this session is the perfect way to quickly assess whether and where mobile gaming and gamification techniques are right for your organization.

The session will explore some of the most pressing questions academia and corporations are asking, including: What’s the difference between games and gamification? Aren’t games only for the Millennial generation? In what ways are games an effective means to deliver educational and corporate training experiences? How do you blend gaming experiences within existing learning programs and courses to make a business impact? How do you gain stakeholder buy-in for games at work and at school?

In this session, you will learn:

  • The distinction between games and gamification
  • About a variety of real-world mobile learning gamification experiences that have been proven to improve performance and increase retention
  • Best practices for increasing the effectiveness of games and gamification
  • How to sell the concept to your stakeholders, and tips for gaining their buy-in for the project

Audience:
Novice and intermediate designers, project managers, managers, and directors.

Technology discussed in this session:
Games and gamification techniques applied through a variety of mobile devices.

Brenda Enders

President & Chief Learning Strategist

Enders Consulting

Brenda Enders is the president and chief learning strategist for Enders Consulting, a St. Louis, MO-based company. She is a consultant, author, and public speaker specializing in leveraging innovative technologies to improve employee performance. She has 19 years’ experience in the learning and development field. Brenda’s first book, Manager’s Guide to Mobile Learning, was published in 2013. Prior to founding Enders Consulting, Brenda was the chief learning strategist and learning services practice leader for a custom learning solutions provider for 12 years, where she led the design and deployment of innovative and award-winning custom learning solutions.

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F02 Mobile: The Killer App for Performance Support

2:30 PM - 3:30 PM Wednesday, June 8

Lone Star A-E

When it comes to organizational learning, the potential impact of mobile is off the charts. Mobile has evolved well beyond the idea of course completion on a phone and now presents a singular opportunity for the learning and development (L&D) community to transform itself into an indispensable strategic partner.

In this session, you will learn a framework for accelerating workplace learning and performance in today’s ever-changing environments via mobile technology. Specifically, you will learn how mobile uniquely meets all 5 Moments of Learning Need—delivering just what people need, when they need it, wherever they are, to enable effective performance on the job.

In this session, you will learn:

  • A framework for accelerating learning through mobile technology
  • How to extend learning’s reach deep into the workflow
  • How to expand L&D’s key activities to include areas like performance support
  • How to create a culture of learning that suits the high-pressure environment of modern, high-tech, fast-changing workplaces

Audience:
Intermediate and advanced project managers, managers, and directors.

Technology discussed in this session:
Mobile devices.

Conrad Gottfredson

Chief Learning Strategist

APPLY Synergies

Conrad A. Gottfredson, the chief learning strategist at APPLY Synergies, has deep experience in organizational learning, collaborative development, knowledge management, online learning, performance support, and instructional design and development. Conrad is the original developer of the Learning at the Five Moments of Need framework now in use around the world. He has worked with many of the world’s largest organizations, helping them attain higher levels of learning agility. Conrad’s experience includes the design and deployment of large-scale knowledge management and performance support systems within multinational corporations. In 2014 Conrad was awarded the Guild Master Award for his accomplishments and contributions to the eLearning community. He holds a PhD in instructional psychology and technology.

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S106 Don't Reinvent, Just Redesign: Strategies for Repurposing eLearning

3:00 PM - 3:45 PM Wednesday, June 8

Expo Hall: Strategic Solutions Stage

In this session, you will learn how one company used limited resources to assess the needs of an ever-changing workforce, breaking down existing content and creating on-the-job solutions. You will see examples of how performance support materials were developed as an extension of training and identified during the planning process for future needs, and how mobile solutions were put in place. You will explore strategies including case studies, checklists, annotated forms, decision trees, and screen casts/videos that can be created as bite-size resources to support point-in-time practices.

Kimberly Herb

Educational Consultant

PA Early Intervention Technical Assistance

Kimberly J. Herb, an educational consultant for Early Intervention Technical Assistance, provides training and consultation to early intervention programs in Pennsylvania. She has a BA in psychology from Penn State University and an MS in life span development from the University of Delaware. Kimberly’s interest and work for the past five years has been in online learning, with a recent focus on an organizational plan for online learning. Her current professional development includes enrollment in a graduate certificate program for instructional design at Western Oregon University.

Mary Montgomery

Educational Consultant

PA Early Intervention Technical Assistance

Mary Montgomery is an educational consultant for Early Intervention Technical Assistance (EITA), providing training and technical assistance to early intervention programs throughout Pennsylvania. She holds a BA in psychology from Shippensburg University and a master’s certificate in applied behavioral analysis from Penn State University. She is currently pursuing a master’s in education: information technology from Western Oregon University. As part of the EITA online learning team, she has spent the past five years designing and developing eLearning. More recently, her work has focused on creating an organizational strategy for online learning.

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T106 360-degree Video in Training

3:00 PM - 3:45 PM Wednesday, June 8

Expo Hall: Tools & Tech Stage

2-D video is an important and engaging component of training programs and curricula around the world. But what if you could take it one step further and create a more immersive world for students to learn in? This session will explore the use of 360-degree video in developing training. You will look at what it takes to capture and edit 360-degree video and how you can share and view 360-degree video content, and you’ll explore examples being used by training organizations today. 

Destery Hildenbrand

Multimedia Learning Specialist

Rockwell Collins

Destery Hildenbrand is a multimedia learning specialist with Rockwell Collins and an adjunct instructor at Kirkwood Community College. Destery has over 14 years of experience in training and development for corporate and higher education and is a champion of technology in learning. He spends his time developing experiences that use engaging technology such as augmented reality and 360-degree immersive video, along with other, more traditional development tools. As an event speaker for the past three years, Destery travels the country to engage, share, and encourage other learning professionals to expand their use of technology in development.

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401 Performance Support and Video Microlearning: The Perfect Marriage

4:00 PM - 5:00 PM Wednesday, June 8

Brazos

Performance support personnel need support themselves. This can range from teaching them how to set up and get started using an app to quickly training them in a few fundamental skills necessary to make the most of the tool.

In this session, you will explore how to combine mobile performance support apps with video-based microlearning and examine a real example of how this was done. You will learn how to determine where to use video-based microlearning and about the process of designing support for performance support tools. Finally, you will understand how to spend money wisely when developing video-based microlearning.

In this session, you will learn:

  • How to add video-based microlearning in an app
  • How to determine where and when to use video-based microlearning
  • About the process of designing support for performance support tools
  • About financial considerations in the development of video-based microlearning

Audience:
Novice and intermediate designers, project managers, and directors.

Technology discussed in this session:
Web apps and mobile devices.

John Boring

President and CEO

Accelerate Mobile Apps

John Boring founded Accelerate Mobile Apps in 2004 and is its president and CEO. John is responsible for setting the overall direction and product strategy for the company, and leads the design of Accelerate’s live training classes and products. After studying at Texas A&M University, John honed his skills at Atari, Apple, and Netscape. His work at Apple University was the catalyst for his vision to leverage evolving mobile technologies to simplify managing people.

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402 CANCELLED - BYOL: Make Mobile Social

4:00 PM - 5:00 PM Wednesday, June 8

306

Mobile learning is mostly done alone. Think of your last few mobile learning excursions. Were they net positive experiences where you learned along with others? Hopefully you weren’t alone. Alone, it’s you and the problem. Being able to bounce ideas off others opens up more perspectives and ways of knowing.

In this session, you’ll use design thinking to make mobile learning a more social experience. Then, with the people and apps in the room, you’ll make and test a prototype solution (or two). You will learn about a social learning efficacy assessment to aid in understanding its impacts. Finally, you’ll put your attention on the best ways to market and promote a mobile learning solution in your organization.

In this session, you will learn:

  • Ways to make mobile learning social
  • About a prototype for a mobile social learning experience
  • How to design a mobile social learning efficacy assessment
  • How to ideate ways to market a mobile social learning solution in your organization

Audience:
Novice to advanced designers, developers, project managers, and directors.

Technology discussed in this session:
Computing devices (PC, Mac, tablet, and phone), Gmail/YouTube, Twitter, and apps (we’ll make it work with what’s in the room).

Technology Required:
A computing device.

Urbie Delgado

Learning Experience Designer

Connect the Dots

Urbie Delgado is a learning experience designer at Connect the Dots. Using mostly low-cost apps and mobile devices along with a design thinking workflow, he saves time, effort, and budgets by putting ideas to work soon after they first see the light of day. Urbie holds an MSEd in instructional design and a BA in behavioral science. Since 1998, he has produced interactive learning experiences for humans in high-technology manufacturing, finance, K-12, law enforcement, and healthcare.

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403 How to Deliver Bite-sized Learning

4:00 PM - 5:00 PM Wednesday, June 8

Lone Star F

Let’s face it: Learning content is getting out of control. Designers and developers can’t find anything and end up reinventing the wheel. This is a symptom of content overload, a condition as organizations try to make content more bite-sized, modular, and mobile to meet the needs of modern learners. Learners are experiencing it, too. As organizations adapt learning strategies, content strategy must follow.

In this session, you will see how a content strategy based on the principles of object-oriented design will empower you to manage bite-sized content. Also, learn how you can use multi-channel/multi-device publishing to produce multiple outputs from the same source content, from classroom training materials to individual learning nuggets for any device. Don’t miss this enlightening how-to session that will change the way you think about learning content.

In this session, you will learn:

  • What bite-sized learning is and is not
  • Why bite-sized learning is important today
  • How to author, publish, and deliver bite-sized learning to many systems of engagement
  • How to measure the effectiveness of bite-sized learning

Audience:
Novice and intermediate designers, developers, project managers, and directors.

Technology discussed in this session:
Xyleme, a learning content management system.

Monica Kraft

Director, Product Marketing

Xyleme

Monica Kraft, a director of product marketing at Xyleme, has extensive experience in operations, product management, and marketing for cloud-based solution providers in the online retail and learning industries. She started her career in corporate training at Xerox and quickly moved to software product development. Monica was on the forefront of the shift to hosted solutions and held a variety of positions, from website production for customer implementations to product manager for UniteU, ElementK, and Skillsoft. At Xyleme, she is responsible for educating the market on learning content management and building the Xyleme brand. She holds a bachelor’s degree in fine arts, in addition to an MS in software development and management from Rochester Institute of Technology.

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404 MMS Messaging for Just-in-time Sales Training

4:00 PM - 5:00 PM Wednesday, June 8

211/212

Mobile first is the standard in today’s learning and development industry. Companies need ways to be able to reach their sales reps wherever they are. Many companies do not have the means to develop device-agnostic mobile applications for learning in the time frame needed to provide just-in-time learning. Mobile messaging can offer a just-in-time learning solution without the development time.

In this session, you will learn why text messaging can have a powerful effect on learning. You will explore the many ways it can be used for training and how it can extend training efforts as a performance support service. You will learn how you can gain learning analytics quickly from mobile messaging feedback, and best practices for setting up educational messaging campaigns.

In this session, you will learn:

  • Applicable uses of text messaging for performance support
  • Why text messaging has a powerful impact
  • How text messaging can help you quickly get feedback on the effects of different learning initiatives
  • How to design an effective messaging campaign

Audience:
Novice to advanced developers and project managers.

Technology discussed in this session:
Smartphones, mobile messaging platforms, and A/B testing.

Lauren McDonald

Senior eLearning Developer

Medtronic

Lauren McDonald is a senior developer in the digital learning innovations department at Medtronic. She graduated from the College of Business at Ohio University in 2010 with majors in marketing and management information systems. She received her master’s in instructional technology from Kent State University in 2013. Lauren has received the quarterly innovation award twice at Medtronic: once for her work on building the department website and once for collaboration with sales training managers on iPad learning games. She also leads the mobile messaging project and manages this tool for educational purposes.

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405 Mobile Learning Globe Trekking: Plan It Right from the Start

4:00 PM - 5:00 PM Wednesday, June 8

208

Do the people who most need your mobile learning reside internationally, although you are apprehensive of taking on a global launch? Do you want to learn more about the considerations that impact your global mobile learning success? Maybe you have a solid plan, or maybe you are ready to take the jump and want to validate your strategy with a global organization on the same journey.

In this session, you will specifically explore the technical, data, delivery, social, and legal considerations that impact your global mobile learning implementation and delivery. You will learn how to assess mobile projects to determine the alignment with your environment and tolerance for risk. The group will discuss expectations for global mLearning initiatives and growing the movement within your organizations.

In this session, you will learn:

  • Various global mobile learning strategies
  • About the technical, data, and delivery factors that impact successful implementation and delivery
  • About the cultural, social, and legal considerations that impact successful adoption
  • Strategies to assess global mobile learning projects that are in alignment with your tolerance for risk
  • About ideas for growing a global mLearning movement in your organization

Audience:
Novice to advanced designers, developers, project managers, and directors.

Technology discussed in this session:
iPad, SuccessFactors mobile LMS and Jam apps, and mobile custom and vendor content.

Tammy Olson

Global Learning Program Manager

Donaldson Company

Tammy Olson, a global learning program manager at Donaldson Company, is an experienced global learning leader and strategist with a passion for developing learning strategies, infrastructures, and solutions that leverage social, collaborative, virtual, and mobile learning technologies for Fortune 500 companies. Tammy continually looks for opportunities to innovate the way people work by integrating learning and collaboration exactly where and when it is needed. She has over 20 years’ experience creating technology-enabled learning experiences to engage and develop high-performing, diverse employee populations.

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406 Measure the Unmeasurable: How Mobile Can Transform the 70 of the 70:20:10

4:00 PM - 5:00 PM Wednesday, June 8

310/311

The 70:20:10 model holds that 70 percent of learning happens informally on the job. However, there are a lot of distractions at work that inhibit the amount of learning that can be achieved—deadlines, coworker interruptions, meetings, etc. Also, since learning is an afterthought when performing your job, it’s a fairly inefficient process, especially when compared to the other 30 percent, where learning is typically the overarching theme.

In this session, you’ll explore ways mobile technologies can be used to squeeze the best and most efficient learning process out of your normal, day-to-day work. Workers typically have a mobile device on them while performing a job—no matter if that job is computer-based, communication-focused, or manual labor—and this session will explore creative opportunities for mobile to revolutionize the 70 percent in the 70:20:10 model. All mobile technologies will be considered.

In this session, you will learn:

  • How to improve the 70 percent of learning that occurs on the job
  • How mobile can be used to increase the amount and efficiency of informal learning that occurs on the job
  • How wearables are underrated in learning
  • Creative ways phones can be used to document learning that occurs during your day-to-day work

Audience:
Novice designers, developers, project managers, and directors.

Technology discussed in this session:
All mobile technologies—phones, wearables, etc.—will be discussed.

Eric Duffy

CEO

Pathgather

Eric Duffy, the co-founder and CEO of Pathgather, is dedicated to providing an enterprise learning platform that both organizations and individuals truly value. Prior to Pathgather, Eric studied architecture at Washington University in St. Louis, taught in China as a Princeton in Asia fellow, and worked on a water cistern project in South Africa. Eric was named to the 2016 Forbes 30 Under 30 list for enterprise tech.

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407 Adding Responsive Animations to Adobe Captivate Projects

4:00 PM - 5:00 PM Wednesday, June 8

Lone Star H

Adobe Captivate is a widely used authoring tool for eLearning courseware and mobile learning experiences. Now Adobe offers developers the opportunity to create responsive animations to their mobile learning projects.

In this session, you will learn how to make a responsive project with the new Adobe Animate CC. You will learn specifically how to create the animations, output the responsive elements, and adjust them for different mobile views in Captivate. Finally, you will learn the specific steps involved in creating responsive content, as well as best practices for adding HTML5 content and responsive design for mobile devices.

In this session, you will learn:

  • How to create animations with the new Adobe Animate CC application
  • How to use Animate and Captivate together in a mobile workflow
  • How to design for a variety of mobile devices
  • How to make basic elements for animation using Adobe Illustrator

Audience:
Intermediate and advanced designers and developers.

Technology discussed in this session:
Adobe Captivate, Adobe Animate CC (formerly Flash), and Adobe Illustrator.

Kirsten Rourke

Speaker, Instructional Designer

Rourke Training

Kirsten Rourke, an instructional designer at Rourke Training, has been a learning and development trainer and consultant for over two decades. She is an eLearning developer, public speaker, and certified technical trainer who works with a large eLearning development team. Kirsten speaks publicly and conducts training on eLearning development, Captivate, and Adobe Creative Cloud products at seminars across the country.

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408 Extending Your Learning Solutions Using Performance Support

4:00 PM - 5:00 PM Wednesday, June 8

307

Many people accept that the way to extend learning solutions to the moment of need is through performance support. But while L&D professionals recognize the value of this approach, actually knowing how to take existing projects and transform them into solutions that truly support people in the moment can be a challenge.

In this session, you will learn more about the methodology and tools needed to incorporate performance support into your current learning solution projects. You will learn applicable skills that you can use to transform a one-dimensional solution into dynamic approaches that include moment-of-need performance support. You will ultimately see how learning and performance support content can complement and reinforce each other.

In this session, you will learn:

  • The differences between learning and performance solutions (and how to recognize when to use each one)
  • About tools and methodology that can help you design performance support
  • How to transform a current project into a performance support solution

Audience:
Novice and intermediate designers.

Technology discussed in this session:
Performance support software.

Yanay Zaguri

Director of Product

Kryon Systems

Yanay Zaguri is Kryon Systems’ director of product. Yanay has more than 15 years of experience in general education and organizational learning, focusing mainly on learning technologies for the past eight years. Prior to becoming a product manager at Kryon Systems, he served as the head of instructional design and learning technologies with Pelephone Communications, Israel’s largest mobile carrier; as the head of learning technologies with HOT, a broadcasting provider; and as a learning manager at Meitav College where he redesigned and built all of the college’s core courses using eLearning. Yanay holds an MA degree in social psychology from Tel Aviv University and a BA degree in psychology.

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409 Applying Performance Support Across the Learning Continuum

4:00 PM - 5:00 PM Wednesday, June 8

301/302

“If you taught them this, why don’t they do it?” Educational services staff at Saint Vincent Hospital got tired of hearing this question and started looking for a new learning paradigm for the institution. The solution was found in performance support. By blending learning opportunities and performance support for associates before a class, during a class, and on the job, organizations are able to significantly impact job performance.

This session will discuss the principles of performance support (PS) and the process of gaining institutional buy-in for PS. You will learn the benefits of providing PS across a learning ecosystem and how PS was successfully blended into the learning continuum for several projects. Finally, you will examine the metrics used to measure the success of the implementation. Details will be provided and examples will be shared.

In this session, you will learn:

  • The difference between job aids and true performance support
  • The benefits of providing performance support throughout the learning ecosystem
  • Steps to implement performance support throughout the ecosystem
  • Potential metrics for determining the success of the implementation

Audience:
Novice to advanced designers, developers, project managers, and directors.

Technology discussed in this session:
Ontuitive’s LearningGuide Manager.

Molly Petroff

Education Specialist

Saint Vincent Hospital

Molly Petroff, an education specialist at Saint Vincent Hospital, is the architect of performance support (PS) at the hospital and has implemented several PS solutions focusing on the moment of apply for health system associates. She has worked in staff development for over 25 years, focusing the last 15 years on online learning technologies and the last five years primarily on PS design and development. She has authored numerous eLearning programs and PS solutions for in-house delivery and for other institutions. Molly, an RN, holds a BSN in nursing, an MEd in adult education, and certificates in eLearning instructional design and 5MoN design.

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410 BYOL: An Effective Performance Support Tool for the Budget Constrained

4:00 PM - 5:00 PM Wednesday, June 8

Lone Star G

Today, PS enthusiasts in small organizations, or in smaller business units of larger organizations, often lack access to the funds and support needed to build an effective PS solution. Today’s commercially available PS authoring applications, and their corresponding methodologies, exceed their reach. They need a minimalist process, structure, and model for building powerful PS solutions despite their budgeting and staffing constraints: a PSS for the rest of us.

This session will demonstrate how to make it possible, practical, and relatively simple for anyone to create an effective PS solution, regardless of budgeting and staff constraints. In this session, you will learn the core skills: how to anchor the content within the context of the user’s job and workflow; how to create content that is “actionable,” i.e., capable of being immediately applied; how to create all of the core content with tools everyone already has and has mastered; how to simplify the gathering and updating of content from those who have it; and how to make the solution available on any device.

In this session, you will learn:

  • To capture responsibilities, workflows, and tasks and organize support content within that context
  • To streamline the gathering of support content from your SMEs
  • To guide your SMEs in creating actionable, rather than static, knowledge
  • To create an HTML structure for delivering the support content using only MS Word and Word templates
  • To set up a process for sustaining the content and the competent performance it supports

Audience:
Novice and intermediate designers, developers, project managers, and directors.

Technology discussed in this session:
Microsoft Word.

Technology Required:
A laptop with MS Word.

Hal Christensen

President

QuickCompetence

Hal Christensen, President at QuickCompetence, has been providing organizations with strategic guidance and solutions to improve employee performance for three decades. An early pioneer of the performance support movement, he has successfully introduced performance support solutions into many organizations in the financial, healthcare, telecommunications, and energy industries. Hal chairs the ATD NY Performance Support SIG and also teaches an online course, Creating Effective Performance Support Solutions.

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411 Atomic Performance Support! Mobile App for Nuclear Medicine Production

4:00 PM - 5:00 PM Wednesday, June 8

308

Learning and development professionals strive to meet on-the-job performance support needs in a typical work environment. Now, imagine the needs of a laboratory where employees are responsible for manufacturing radiopharmaceuticals (radioactive drugs). Cardinal Health technicians operate in a highly regulated lab environment with ever-changing operating procedures that affect a manufacturing process in which one misstep could impact a patient.

Session attendees will learn how the Cardinal Health nuclear pharmacy services team developed and implemented Albert, an HTML5 mobile app, to increase application of information and supplement existing training with on-the-job performance support. Presenters will demonstrate how Albert is currently being used on iPads at each facility to provide technicians just-in-time access to video demonstrations, job aids, training guides, and a library of current operating procedures. The session will also include a high-level overview of the technology used, lessons learned, and recommendations for others considering a similar solution.

In this session, you will learn:

  • How Cardinal Health successfully implemented Albert
  • What benefits were gained from using Albert
  • What to consider when developing a similar app
  • About different technology options available

Audience:
Novice and intermediate designers, developers, project managers, and directors.

Technology discussed in this session:
Mobile performance support apps, video, HTML5, and iPad.

Joseph Suarez

eLearning Developer

Cardinal Health

Joseph Suarez works as an eLearning developer for Cardinal Health. He strives to craft impactful learning experiences based on effective design, proven technology, and empathy for end users.

Tim McClurg

Manager, L&D

Cardinal Health

Tim McClurg is a manager of L&D in Cardinal Health’s nuclear pharmacy services division. Tim oversees training initiatives for a nationwide network of PET manufacturing sites, with a focus ranging from initial onboarding to on-the-job performance support. With more than 15 years of experience in the L&D space, Tim's expertise lies in developing interactive, media-rich learning experiences with a focus on user engagement.

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412 New Approaches to Using Video in the Classroom

4:00 PM - 5:00 PM Wednesday, June 8

209

We all know that video is an incredibly effective learning method. Learners can remember up to six times more from trainings and classes that incorporate videos than they do from those that don’t. Many trainers, however, are not sure how to most effectively use videos; simply showing clips is not the best method. In fact, it’s a missed opportunity!

In this session, you will learn five major approaches to engaging learners with video. Most importantly, these are new approaches, as opposed to simply finding and using video clips in new ways. You will see how these are applicable to both corporate training workshops and academic classrooms. Finally you will learn real, easy-to-apply solutions that you can begin using right away. They are simple to learn, but make a big impact in your training.

In this session, you will learn:

  • How to develop a plan to effectively incorporate videos into your training
  • Best practices in using videos in trainings and the classroom
  • About resources to continue learning about videos in training and development
  • About a new paradigm of videos in training and development

Audience:
Novice to advanced, designers, project managers, managers, and directors.

Technology discussed in this session:
Mobile apps, MP4 videos, instructional design software (including Captivate and Camtasia), learning management software.

Angie Generose

Instructional Designer

SkillStore

Angie Generose, an instructional designer for SkillStore, has a master’s degree in educational psychology and a graduate certificate in online learning. She is currently a PhD candidate and is studying best practices in designing programs to develop people skills. Angie has taught and designed courses for the Community College of Denver for four years and has also worked on numerous grants to design and deliver innovative training programs. She has worked for organizations including Colorado State University–Global, Phronesis Global Solutions, and Denver Public Schools. At SkillStore, Angie designs mobile-based employee training modules.

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413 Forgetting What We Know: Re-conceiving Performance Support as Performance Learning

4:00 PM - 5:00 PM Wednesday, June 8

303/304

With its shift of learning away from information overload delivered in large chunks to learning in more manageable increments within the context of work, performance support is already an improvement on traditional methods of training. Looking to further improve learner performance, in this session we’ll discuss the possibilities of imagining “support” as “learning” with insights from psychological and neuroscience research. Building on unconventional notions about the nature of memory, constructing learning methods on a “remembering” curve, and attending to the learning environment are just a few of the opportunities we will explore in this open conversation with panelists.

Morris Davis (Host)

Associate Professor

Drew University

Morris Davis is an associate professor of history at Drew University, where he’s held a variety of administrative and teaching roles, served as an academic dean for a professional graduate school, and published widely. During his 13 years working closely with adult learners, he’s developed a keen interest in the way they learn and function in the workplace, and is rethinking what it means to prepare people to learn after formal schooling. Seeing many obvious connections between university teaching and workplace learning, and always looking to learn something new himself, he has been providing insights and consultation to Ontuitive. Morris holds a PhD.

Jeremy Smith

Senior Learning Solutions Manager

Herman Miller

Jeremy Smith, a senior learning solutions manager at Herman Miller, focuses on learning strategy, change management consulting, and global shared learning services under the umbrella of talent management. Jeremy has been a corporate learning professional for over 20 years, and during that time has played a leading role in learning organizational structure, infrastructure, design and development, governance, measurement, and resourcing strategies. For more than seven years Jeremy has led the effort to introduce and operationalize performance support strategies and systems at Herman Miller, including solutions for IT applications, product introductions, corporate competencies, talent planning, and management skills.

Rory Francis

Performance Development Design Manager

Huntington National Bank

Rory Francis is the performance development design manager for Huntington National Bank. He has been involved in learning and performance development for over 15 years, including 12 years in the financial services industry. Rory is responsible for the training curriculum and performance support tools for Huntington’s Customer Relationship Management application, and leads the implementation of a common performance-support solution across the organization. He is a graduate of Ohio Northern University.

Veronica Yan

Postdoctoral Researcher

UCLA

Veronica Yan is a postdoctoral researcher at UCLA and USC with a PhD in cognitive psychology from UCLA. Her research focuses on the cognitive underpinnings of memory and the strategies that lead to effective and efficient long-term learning. In particular, she studies “desirable difficulties” in learning, why they work, and the motivational mindsets required to appreciate them. She is a recipient of the UCLA Department of Psychology’s Distinguished Teaching Award and a winner of the UCLA Dissertation Launchpad. Veronica conducts training workshops for students, schoolteachers, and college professors across the United States.

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F03 Using Video for Learning in the YouTube Era

4:00 PM - 5:00 PM Wednesday, June 8

Lone Star A-E

Today’s learners demand rich multimedia, and it’s becoming easier to deliver it to them. The challenge facing trainers is to have the skills to produce and edit video and to do so on a training budget, not a Hollywood budget.

Fortunately, the YouTube era has opened up new and exciting models for low-budget multimedia. This session will review stylistic tips and tricks used by the most popular YouTubers, online instructors, and social video participants for creating authentic, engaging, ultra-low-budget productions designed to match the media being consumed by learners on a daily basis in their YouTubing, Redditing, Pinteresting, and Facebooking.

In this session, you will learn:

  • About the role of authenticity in learning media
  • How today’s most popular YouTube and social video producers engage viewers with authenticity, not production value
  • Tips and tricks used by producers everywhere to make their production processes manageable for ultra-low-budget productions
  • From several “best and worst” online videos used for training

Audience:
Novice to advanced designers, developers, project managers, and directors.

Technology discussed in this session:
Streaming services, video production equipment (cameras, microphones, lighting), smartphones, and smartphone apps.

Ty Marbut

Executive Producer

Ty Marbut Instructional Video

Ty Marbut, executive producer at Ty Marbut Instructional Video, is an independent producer, director, editor, and adviser of instructional multimedia and documentary films. Focusing on training principles drawn from research in cognitive psychology, Ty works with teachers and teams in higher education, private companies, and government to deliver their messages as effectively as possible through multimedia immersion, high level-of-processing interaction, and the efficient use of existing media and human talent. His specialty areas include instructional video production and direction, training others in video production, and interactive video pedagogy.

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S107 When to DIY and When Not to DIY

4:00 PM - 4:45 PM Wednesday, June 8

Expo Hall: Strategic Solutions Stage

In today’s DIY (do-it-yourself) world, you often hear that being a great instructional designer isn’t enough. You need to also be a graphic designer, writer, coder, video producer, editor, and special effects guru. But is that fair? Is it even remotely possible? This session will explore when to do it yourself and when it’s time to call in the experts.

Jeff Joanisse

Co-Founder/Creative Director

th3rd coast Entertainment & Training

Jeff Joanisse, a creative director at th3rd coast Entertainment & Training, is an award-winning director of commercials and documentary films, a writer, and a music producer. From filmmaking to founding his own production company, where he serviced multiple global corporations’ marketing, training, and learning needs, Jeff has always been a storyteller. Jeff and his business partner have grown the training arm of their entertainment company year after year with the guiding principle that “training should never be boring.”

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T107 Using xAPI to Blur the Lines Between Performance Support and eLearning

4:00 PM - 4:45 PM Wednesday, June 8

Expo Hall: Tools & Tech Stage

In this session, we’ll demonstrate how learning and performance support environments can leverage xAPI to create adaptations and branching using competency information, current sales data, performance review information, and more. You’ll learn of the available open-source tools that can easily import xAPI data from Excel files or reports to quickly import business information into an xAPI learning record store (LRS), and how off-the-shelf course development tools can leverage this information. You can be up and running in a matter of hours.

Megan Torrance

CEO

TorranceLearning

Megan Torrance is CEO and founder of TorranceLearning, which helps organizations connect learning strategy to design, development, data, and ultimately performance. Megan has over 25 years of experience in learning design, deployment, and consulting. Megan and the TorranceLearning team are passionate about sharing what works in learning, so they devote considerable time to teaching and sharing about agile project management for learning experience design and, of course, the Experience API (xAPI). TorranceLearning hosts the xAPI Learning Cohort, a free, virtual 12-week learning-by-doing opportunity where teams form on the fly and create proof-of-concept xAPI projects.

Rob Houck

Head of Technology Innovation

UL Compliance to Performance

Rob Houck is the head of technology innovation at UL Compliance to Performance. He has provided strategic direction for learning and talent management software, managed software development and support of technology products and services, and overseen software implementations for more than 3.2 million users in 73 organizations. Rob has worked in technology for more than 25 years and has consulting experience ranging from small business to Fortune 100 clients.

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S108 Fun and Games with Inkling

5:15 PM - 6:30 PM Wednesday, June 8

Expo Hall: Strategic Solutions Stage

Inkling is thrilled to sponsor FocusOn Learning, and we hope you’ll join us at the Expo Reception! We’ve organized giant lawn games, like tic-tac-toe and cornhole, to give you the chance to win drink tickets and other great prizes. See you there!

Josie de Janvry

Content Strategist

Inkling

Josie de Janvry manages the content strategy team within the customer success organization at Inkling. She received her BA in communications from UC Berkeley and joined Inkling in 2011, focusing on editorial quality and building print-to-digital workflows. In her five years at Inkling, Josie has worked with clients from global academic publishers to national retail brands and international partners to bring their training, reference, and learning content to life on the Inkling platform.

Miranda Gregory

Content Strategist

Inkling

Miranda Gregory is a content strategist at Inkling, where she has taken a creative approach to finding digital content solutions for the past five years. After graduating from Stanford University, she joined the Inkling content team to help bring interactive learning content to people’s fingertips, focusing on high-quality, high-value educational materials. During her tenure, Miranda has worked with a wide variety of learning content, from elementary school textbooks to field training handbooks for Fortune 500 companies. She enjoys exploring new ways to make it easy for authors to create beautiful digital content that users love to read.

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T108 Fun and Games with Inkling

5:15 PM - 6:30 PM Wednesday, June 8

Expo Hall: Tools & Tech Stage

Inkling is thrilled to sponsor FocusOn Learning, and we hope you’ll join us at the Expo Reception! We’ve organized giant lawn games, like tic-tac-toe and cornhole, to give you the chance to win drink tickets and other great prizes. See you there!

Josie de Janvry

Content Strategist

Inkling

Josie de Janvry manages the content strategy team within the customer success organization at Inkling. She received her BA in communications from UC Berkeley and joined Inkling in 2011, focusing on editorial quality and building print-to-digital workflows. In her five years at Inkling, Josie has worked with clients from global academic publishers to national retail brands and international partners to bring their training, reference, and learning content to life on the Inkling platform.

Miranda Gregory

Content Strategist

Inkling

Miranda Gregory is a content strategist at Inkling, where she has taken a creative approach to finding digital content solutions for the past five years. After graduating from Stanford University, she joined the Inkling content team to help bring interactive learning content to people’s fingertips, focusing on high-quality, high-value educational materials. During her tenure, Miranda has worked with a wide variety of learning content, from elementary school textbooks to field training handbooks for Fortune 500 companies. She enjoys exploring new ways to make it easy for authors to create beautiful digital content that users love to read.

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MB10 Daily Docent Kickoff

7:30 AM - 8:15 AM Thursday, June 9

301/302

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Brenda Enders

President & Chief Learning Strategist

Enders Consulting

Brenda Enders is the president and chief learning strategist for Enders Consulting, a St. Louis, MO-based company. She is a consultant, author, and public speaker specializing in leveraging innovative technologies to improve employee performance. She has 19 years’ experience in the learning and development field. Brenda’s first book, Manager’s Guide to Mobile Learning, was published in 2013. Prior to founding Enders Consulting, Brenda was the chief learning strategist and learning services practice leader for a custom learning solutions provider for 12 years, where she led the design and deployment of innovative and award-winning custom learning solutions.

Thomas Spiglanin

Senior Project Leader

The Aerospace Corporation

Thomas Spiglanin is a senior project leader for The Aerospace Corporation. He has developed learning strategies and educational products for over 20 years, increasingly through using video for the workplace. He now leads technical education projects for Aerospace University, the educational division of The Aerospace Corporation. Thomas earned his PhD from Wesleyan University and his BS from the University of California–Riverside.

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MB11 Improving Learning Design

7:30 AM - 8:15 AM Thursday, June 9

303/304

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Clark Quinn

Executive Director

Quinnovation

Clark Quinn is the executive director of Quinnovation. Clark, a PhD, provides strategic learning technology solutions to Fortune 500, government, not-for-profit, and educational organizations. An internationally known consultant, speaker, and author of five books as well as numerous articles and chapters, he integrates a deep understanding of thinking and learning with broad experience in technology to improve organizational execution, innovation, and ultimately performance.

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MB12 Engaging the Workforce in Performance Support

7:30 AM - 8:15 AM Thursday, June 9

306

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Jill Wiley

Education Specialist

Saint Vincent Hospital

Jill Wiley, an education specialist at Saint Vincent Hospital, is responsible for the identification and implementation of the most appropriate performance solutions to performance issues. She has implemented multiple performer support solutions, authored numerous eLearning programs, and consulted with executive teams both internally and nationally on solving performance issues. Jill holds a BSN degree in nursing, a master of science degree in health administration, and served as a National Malcolm Baldrige Examiner for three years.

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MB13 Microlearning Video

7:30 AM - 8:15 AM Thursday, June 9

307

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Hans de Graaf

eLearning and Video Expert

Dutch Knowledge Center for Online Learning

Hans de Graaf is an eLearning and video expert for the Dutch Knowledge Center for Online Learning (KCOL). In 1995, Hans started his own software firm, Talking Telecom Technologies. In 1998, the company made a product for computer-based examination; that’s why Hans started a company in eLearning: Education Permanente Internationale. In 2007, Hans started a new company called Icademy, which produced well over 350 online courses. In 2013, Hans founded HiHaHo, a tech startup with an online tool for making videos interactive. He joined KCOL in September 2015. As a "brain tweaker," Hans speaks on "brainful decisions," critical thinking, and effective learning.

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MB14 Interactive Video

7:30 AM - 8:15 AM Thursday, June 9

308

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Jeff Joanisse

Co-Founder/Creative Director

th3rd coast Entertainment & Training

Jeff Joanisse, a creative director at th3rd coast Entertainment & Training, is an award-winning director of commercials and documentary films, a writer, and a music producer. From filmmaking to founding his own production company, where he serviced multiple global corporations’ marketing, training, and learning needs, Jeff has always been a storyteller. Jeff and his business partner have grown the training arm of their entertainment company year after year with the guiding principle that “training should never be boring.”

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MB15 Agile Project Management

7:30 AM - 8:15 AM Thursday, June 9

309

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Megan Torrance

CEO

TorranceLearning

Megan Torrance is CEO and founder of TorranceLearning, which helps organizations connect learning strategy to design, development, data, and ultimately performance. Megan has over 25 years of experience in learning design, deployment, and consulting. Megan and the TorranceLearning team are passionate about sharing what works in learning, so they devote considerable time to teaching and sharing about agile project management for learning experience design and, of course, the Experience API (xAPI). TorranceLearning hosts the xAPI Learning Cohort, a free, virtual 12-week learning-by-doing opportunity where teams form on the fly and create proof-of-concept xAPI projects.

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MB16 Reaching Performance Support Readiness

7:30 AM - 8:15 AM Thursday, June 9

310/311

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Gary Wise

Founder/Principal Strategist

Human Performance Outfitters

Gary Wise, the founder and principal strategist at Human Performance Outfitters, is a workforce performance strategist and coach with performance consulting fueling his foundational discipline and perspectives. He is a 30- plus-year veteran of corporate L&D gigs and is now a Point-of-Work consultant and coach. Gary’s experience includes several performance support system integrations. He speaks at many local and national events, is a longtime blogger, and advocates for changing things mired in outdated paradigms. He recommends disruptive solutions that normally accompany shifting paradigms.

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MB17 Platform Decisions

7:30 AM - 8:15 AM Thursday, June 9

Brazos

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Rob Houck

Head of Technology Innovation

UL Compliance to Performance

Rob Houck is the head of technology innovation at UL Compliance to Performance. He has provided strategic direction for learning and talent management software, managed software development and support of technology products and services, and overseen software implementations for more than 3.2 million users in 73 organizations. Rob has worked in technology for more than 25 years and has consulting experience ranging from small business to Fortune 100 clients.

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MB18 How to Write for Learning Solutions Magazine

7:30 AM - 8:15 AM Thursday, June 9

208

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Bill Brandon

Editor, Learning Solutions

The eLearning Guild

Bill Brandon is the Editor of Learning Solutions. He has designed, managed, and delivered instruction since 1968, and has been an e-Learning practitioner since 1984. Before becoming the Editor in 2002, Bill held instructor and management positions in the United States Navy, Texas Utilities, Atmos Energy, TGI Friday's, and The Sales Consultancy. The co-author of eight books and the author of dozens of articles on technical topics, he has also developed programs for major conferences and owned a consulting business. He is a past president of the Texas Chapter (now the Dallas Chapter) of ISPI, and for ten years led the Learning Technology SIG of the Dallas Chapter of ASTD. Bill is a graduate of the University of Texas at Austin and now lives near Dallas, Texas.

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GS02 KEYNOTE: How Data Is Changing Learning and Performance

8:30 AM - 10:00 AM Thursday, June 9

Lone Star A-E

Data is everywhere—and evolving technologies are able to generate and analyze data like never before. Data is embedded into every part of modern life, from the ways we use our smartphones to the metadata attached to the videos we watch and the systems that monitor our work to support us in times of need. In this thought-provoking keynote, Soraya Darabi explores how data is shaping the ways we interact with the world and how the analysis of new data sets is enabling us to make better decisions in the future. Prepare to be engaged as she examines how the evolving influence of data is shaping the ways we learn and educate.

Soraya Darabi

Cutting-edge Digital Entrepreneur

Soraya Darabi is a trailblazing authority on digital consumerism and how to apply new technologies to foster efficiency. At The New York Times, Ms. Darabi became the newspaper’s first-ever manager of digital partnerships and social media; the paper still uses the strategies she created. Fast Company featured her on the cover of its “Most Creative People in Business” issue. Soon afterward, Ms. Darabi co-founded Foodspotting, which was acquired by Open Table, and most recently Zady.com, one of the first online retailers to seamlessly integrate eCommerce, rich media content, and social media to deliver a dynamic shopping experience. In 2015 she stepped down from her day-to-day position as co-founder of Zady, staying on as a senior advisor.

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S201 A Road Map for Implementing Video-centric Learning in Your Company

10:00 AM - 10:45 AM Thursday, June 9

Expo Hall: Strategic Solutions Stage

Most companies have invested heavily in training infrastructure and content, including face-to-face events, PowerPoints, PDFs, and video. Typically, video is thought of as problematic and overly time-consuming. It’s not. The real question is how to deliver training that is consistent, engaging, relevant, and—above all—lasting. In this session, you will see how the use of video can facilitate behavioral change and create measurable, positive learning outcomes. It will include the value of practice, role-playing, reinforcement, and collaboration, using the medium of secure, recorded, and interactive video.

Donna DeMarco

Vice President and Co-Founder

Viddler

Donna DeMarco, a vice president and co-founder of Viddler, has provided management, software engineering, and team-building mentoring to Fortune 100 clients. As an instructor and consultant, she taught and mentored over 2,500 engineers, developers, and managers. She also founded Lighthouse Solutions, which provided management and software engineering consulting to IT companies and biotech firms.

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T201 The Future of Learning: Where Should I Focus This Year?

10:00 AM - 10:45 AM Thursday, June 9

Expo Hall: Tools & Tech Stage

Join this session for an in-depth look at five trends you should focus on in learning today, plus a look at what’s just around the corner. This session will provide you with dozens of resources to share with your team and get you started. Get ready to reboot your brain and enhance your learning today.

Nick Floro

Learning Architect & CEO

Sealworks Interactive Studios

Nick Floro is the president of Sealworks Interactive Studios. Nick has over 25 years of experience developing eLearning solutions, applications, and web platforms. He has worked with numerous Fortune 500 companies to help them understand the technology and develop innovative solutions to help their teams and customer base. Nick has won several awards from Apple and Fortune 500 organizations for productions and services. He is passionate about how design and technology can enhance learning and loves to share his knowledge and experience to teach, inspire, and motivate participants.

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501 Using Video Effectively: Ten Tips and Tricks

10:45 AM - 11:45 AM Thursday, June 9

Brazos

The impact of video for learning is growing more evident, and its inclusion in traditional eLearning enhances the opportunities to impact performance. Are you ready to add videos to your online learning capabilities but don’t know where to start? This session’s 10 tips and tricks will set you on your way to incorporating video into your training.

In this session, you will learn how video should be used, what successful videos include, and what not to use video for in training. You’ll see specific examples of videos that illustrate the tips and tricks. You will be encouraged to discuss any experiences you’ve had with video, both successful and not, in your training. You’ll leave this session with a better sense of when and how to use video, and with some specific guidelines to help develop your next successful training video.

In this session, you will learn:

  • What makes a training video successful
  • At least 10 tips for creating training videos
  • About peers’ successful or not-so-successful projects and why they worked or didn’t work
  • How to incorporate videos into your training

Audience:
Novice designers and developers.

Technology discussed in this session:
Camtasia, Storyline, webcam recordings, and GoAnimate.

Nicole Sy

eLearning Designer/Developer

The Nature Conservancy

Nicole Sy is an eLearning developer and designer with The Nature Conservancy. She has been a graphic, web, and animation designer for 22 years, with the last 17 years being in the online learning arena. Prior to joining the Conservancy, Nicole held creative roles for Citrix, Convergys (formerly DigitalThink), and Bio Rad Laboratories, as well as her own design company for 10 years. She has also completed the Design Thinking training series through the d.school at Stanford.

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502 BYOL: Developing Whiteboard Videos Using VideoScribe and Adobe

10:45 AM - 11:45 AM Thursday, June 9

306

Working with developers to create whiteboard explainer videos can be risky, expensive, and time consuming. It is also challenging to find developers who truly understand your message and how best to present it visually to your specific audience.

In this hands-on session, you will address this problem by learning how to utilize new software to create your own whiteboard explainer videos. You will learn how to create or import drawings into Adobe Illustrator and prepare them for the VideoScribe software. The session will cover workflow and best practices for creating explainer videos using VideoScribe, as well as importing audio and locating appropriate artwork. Many people are creating their own whiteboard videos today, and you can, too.

In this session, you will learn:

  • The workflow of creating your own custom whiteboard explainer videos
  • Best practices when it comes to creating your own custom whiteboard explainer videos
  • How to prepare images that are compatible with the VideoScribe software
  • How to match the scribe to the audio that you have imported
  • How to locate or find drawings for whiteboard videos
  • How to publish your whiteboard videos once completed

Audience:
Intermediate and advanced designers, developers, and project managers.

Technology discussed in this session:
Adobe Illustrator, VideoScribe, and Audacity.

Technology Required:
VideoScribe and Adobe Illustrator.

Mark Heid

Instructional Designer

Sungevity

Mark Heid, an instructional designer at Sungevity, is currently completing an MS in IT at Bloomsburg University. He presented at DemoFest in Las Vegas in 2015. One of Mark’s career highlights was creating a VideoScribe that was utilized by the National Trust for Historic Preservation to save an amphitheater from demolition.

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503 The xAPI: A “Swiss Army Knife” for Your Learning Environment

10:45 AM - 11:45 AM Thursday, June 9

301/302

Years of momentum have resulted in a collection of use cases for teams seeking to leverage the xAPI to better track, measure, and manage their learning efforts. The time is now; the xAPI can improve the ways you create and deliver content and classes, track interactions, communicate, and measure performance. Armed with knowledge and the proverbial “Swiss Army knife” of xAPI functions, you can begin to “slice, saw, tweeze, and pick” your way through training obstacles.

In this session, you will learn what the xAPI really is, how statements are structured, and how it is being operationalized. You will explore how progressive teams leverage the xAPI to improve the learning experience, streamline tracking, perform common tasks, and drive engagement via modern authoring tools and an LRS, and how LMSs are undergoing transformations to support the trend. This session will help you understand the basic challenges teams face in implementing the xAPI on a limited budget. Finally, you will learn how authoring tools, LMS platforms, mobile apps, and IoT endpoints are being connected to leverage the power of the xAPI.

In this session, you will learn:

  • How to determine the best authoring tools and learning platforms to take advantage of the xAPI
  • The basic structural and design tenets of an xAPI-based solution and the best-practice approach to implementing those solutions
  • New use cases to apply tracking to nontraditional learning assignments and interactions
  • When to use the xAPI over SCORM for tracking and when “all of the above” is better than one or the other
  • How to overcome challenges with LMS integration, security, mobile access (especially when offline), and more

Audience:
Novice to advanced designers and developers.

Technology discussed in this session:
The xAPI, LRSs, and SCORM.

Robert Gadd

President

OnPoint Digital

Robert Gadd is president of OnPoint Digital and responsible for the company’s vision and strategy. OnPoint’s online and mobile-enabled offerings support more than one million workers and include innovative methods for content authoring, conversion, and delivery extended with social interactions, gamification, and enterprise-grade security for workers on their device or platform of choice. Prior to OnPoint, Robert spent 10 years as CTO of Datatec Systems and president/CTO of spin-off eDeploy.com. He is a frequent speaker on learning solutions—including mobile, informal learning, xAPI, and gamification—at national and international T&D conferences.

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504 Interactive Videos, Video Analytics: Turning Learner Attention into Engagement

10:45 AM - 11:45 AM Thursday, June 9

Lone Star G

In the ever-shortening attention span, single-track video-based learning has started to fall behind, as traditional video-based learning tends to push learners into a passive role. On one side, new ways need to be identified to increase learner engagement; and on the other hand, making rightful use of existing video content is critical from a cost perspective. Moreover, abilities to measure learner engagement levels are very limited. Interaction turns attention into engagement, and interactive, personalized video is changing the learning landscape altogether.

In this session, you will learn how an interactive video learning experience gives the power of choice, fosters collaboration, and promotes increased knowledge retention. You will gain insights into how existing or new videos can be enriched with feedback personalization (such as Q&A, branching, quizzes, and surveys) and the factors to consider when onboarding an interactive video program. During the session, you will learn how analytics driven by interactions, captured using the xAPI, can help measure learner behavior and effectiveness of the program to further fine-tune the overall learning experience.

In this session, you will learn:

  • How interactive, personalized videos can help in learning
  • Techniques to make your videos interactive, demonstrated through use cases
  • About factors to consider when choosing an interactive video learning platform, such as ability to play on iPhone along with all devices, including Android, desktops, and tablets
  • Why video analytics is an important tool for your future learning programs
  • How the xAPI and LRS will enable capturing a wide range of analytical data to gain insights into the effectiveness of the learning program

Audience:
Novice to advanced developers, project managers, and directors.

Technology discussed in this session:
The xAPI, LRS, iPhone, iOS, and Android.

Shrikant Pattathil

President

Harbinger Systems

Over a career spanning more than a decade, Shrikant Pattathil has designed technology solutions with ingenuity and innovation for a variety of businesses across the U.S. Shrikant is a strategic advisor to many eLearning organizations and an experienced speaker in the eLearning community. His contributions in eLearning specifications have even been recognized by the Aviation Industry CBT Committee. He has also architected the Offline Content Player, a unique product from Harbinger that is used for eLearning in disconnected mode. Shrikant holds a Bachelor’s degree in Computer Engineering.

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505 CANCELLED - Using the xAPI to Improve Video Effectiveness

10:45 AM - 11:45 AM Thursday, June 9

310/311

Well-rounded eLearning courses leverage multiple elements to enhance learning.  These may include video, audio, activities, text, and images. How do you ultimately know whether these elements, in particular the complex activities and videos you crafted, are in fact enhancing understanding? How can you better determine whether there is a relationship between the activities and end-user performance?

In this session, find out how you can use the Experience API (xAPI) to capture data from different activities into a single, uniform format in the Learning Record Store (LRS). You’ll explore an authentic module containing video and associated assessment items. You will learn how to analyze results to see which of the elements contributed most to learner success and which assessment items could be improved. Simply put, see how better data can lead to improved design.

In this session you will learn:

  • How the xAPI can help you collect user data
  • How activity data can be combined to make sure your video is accomplishing its goal
  • How to use the xAPI to compare content consumption to performance

Audience:
Intermediate and advanced designers, managers, and project managers.

Technology discussed in this session:
The Experience API (xAPI).

Anthony Altieri

IDIoT in Chief / President

Omnes Solutions

Anthony Altieri is the IDIoT in Chief (instructional developer for the Internet of Things) and founder of Omnes Solutions, as well as an xAPI evangelist. Anthony has worked on multiple projects implementing global LMS systems. He is a maker, focusing on user analytics and bringing the virtual learning world and the real world together through the use of Bluetooth beacons and other IoT devices using xAPI. Anthony has lectured to audiences on topics ranging from the spread of HIV to network security, content development, why it’s important to learn to code, and, of course, xAPI.

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506 Ten Tips for Creating Compelling Screencasts

10:45 AM - 11:45 AM Thursday, June 9

303/304

Screencasts can be a powerful tool for eLearning developers. Well-produced screencasts can be great for software simulation, process demonstration, or providing background and context within an eLearning course. Screencasts are relatively easy and cheap to produce. However, poorly produced screencasts can be, at best, boring—and, at worst, injurious to your learning goals. While many take the idea of screencasts for granted, there are a number of techniques that can improve screencast quality and engage learners more deeply and for longer periods of time.

In this session, you will learn 10 powerful tips that will greatly improve the quality of your screencasts. Those who are new to screencasts will learn about the best tools and workflows. For those who are experienced at producing screencasts, this session will examine common problems with screencast production and demonstrate easily implementable suggestions for improvement.

In this session, you will learn:

  • To identify the current hardware and software tools used for screencasts
  • Which tools are best for producing quality screencasts
  • To identify common screencast problems that may impede learning
  • Production techniques that greatly improve screencast engagement
  • Voice techniques that increase overall quality of screencasts and aid in content retention

Audience:
Novice and intermediate designers and developers.

Technology discussed in this session:
Camtasia, Adobe Captivate, audio recording equipment, and Adobe Audition.

Mark Lassoff

Founder and President

Punk Learning

Mark Lassoff, the founder of LearnToProgram.tv, has been involved in online learning for nearly 15 years, mostly as an entrepreneur. He started the company in 2011 with the idea of bringing online education to those who wanted to learn web and mobile development at an affordable price point. Since its founding, over 1 million people have enrolled in the company’s online courses. Mark speaks frequently on coding and online education. He has spoken at multiple conferences and been featured at SXSW, DevCon Europe, the Pan African Mobile Conference, and Code PaLOUsa. He is a 2017 recipient of The eLearning Guild’s prestigious Guild Master Award.

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507 Binge Learning in the Streaming Age: Trends, Technologies, and Strategies

10:45 AM - 11:45 AM Thursday, June 9

Lone Star H

Video is eating the Internet. We’re consuming and creating more of it than ever, and 64 percent of consumers identify as binge watchers. But these trends don’t just apply to entertainment content—they’re having a huge impact on learning, and learners’ expectations, too.

In this session, we’ll explore how learning and development professionals can leverage consumer content consumption trends to create powerful and impactful learning experiences. Through examples ranging from surfers in Hawaii to telecom companies in Europe, you will learn how video can amplify the reach of informal learning, empower employees to create and share, and increase retention and engagement. You will also learn how platforms like Netflix and YouTube leverage cloud technologies to create the seamless, frictionless video experiences that users have come to expect in 2016.

In this session, you will learn:

  • Learn the key trends and behaviors driving video usage in the consumer world
  • Learn how to leverage these trends to create powerful workplace learning experiences
  • Come away with practical ideas for piloting video learning at your organization
  • Receive a primer on the key video technologies underpinning these experiences

Audience:
Novice designers, developers, project managers, managers, and directors.

Technology discussed in this session:
Mac Laptop and iPhone.

James Cross

Director, Learning Strategy

Workday

James Cross is the director of learning strategy for Workday. James is an Apple Distinguished Educator, with 10 years of experience in video-based learning. His experience ranges from classroom teaching using video every day to working with the world’s leading universities (Yale, Stanford, Brown, Berkeley) to create video learning experiences to his present position at Workday.

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508 Using a GoPro or 360 Camera (for VR) in On-the-job Training

10:45 AM - 11:45 AM Thursday, June 9

208

Learning practitioners strive to understand the real-life environment of experts as much as possible. But getting access to really see how people do their jobs when they are in a more technical or hands-on role (e.g., construction, refinery, or factory work) is difficult. Often, learning practitioners can’t use video or real-life images because of safety or clearance constraints. This poses a challenge as they try to create impactful learning materials.

In this session, you will see how you can equip subject matter experts with a GoPro or 360 camera that they can wear on their chests or hard hats and control from phones or tablets. You will see what it looks like within their environment, and you’ll capture it in the form of a video to put into a course, or an easy-to-access performance support video. This session will show you how to quickly set up and use the devices. You will also learn how to help your leadership understand the viability of this technology as a training tool.

In this session, you will learn:

  • How a GoPro and early VR tools can be useful additions to your design and development toolkit
  • How to discuss this as a viable option with a client (or a manager) and set a strategy for success
  • How to set up and use a GoPro
  • Tips and best practices for success

Audience:
Novice to advanced designers, developers, and managers.

Technology discussed in this session:
GoPro, VR tools, iPad and iPhone.

Tara Bryan

Owner

TLS Learning

Tara Bryan, owner of TLS Learning, has over 18 years of diverse experience in strategic consulting, instructional design, and eLearning design and development for clients in a variety of industries. She is recognized in her field as being an expert who is passionate about bringing engaging and interactive learning experiences to learners. She works with clients to design and build high-quality learning programs that improve performance in the workplace. Her unique skillset of instructional design, visual design, and technical expertise puts her in a position to work successfully with clients to create the right solution that exceeds their business requirements.

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509 Gamifying Change Readiness: Priming the Moment of Apply

10:45 AM - 11:45 AM Thursday, June 9

211/212

If your organization is going through change, you’re probably doing a lot to make sure your people are prepared—videos, emails, tools, learning, meetings, etc. The problem is motivating people to care enough before go-live (before the moment of apply) to engage in those helpful experiences. Here’s an example of how you can elevate your change initiative above the noise and get your people to want to get ready.

In this session, you will learn a new approach for creating a desire to change and driving the adoption of performance support resources and people networks. This case study session will present the quantitative game data and qualitative feedback that TiER1 has received (good, bad, and awesome) so you walk away with a clear picture of what works, and what doesn’t, when gamifying your change. You’ll learn a readiness model for change initiatives and pick up a few tricks to improve the effectiveness of your communication channels, gamified or not.

In this session, you will learn:

  • How game mechanics can be applied effectively in a non-game environment
  • To evaluate the effectiveness of gamification to drive the adoption of performance support resources in a change initiative
  • The concept of priming the moment of apply through games
  • About a change readiness model and the benefits of a unique communication channel

Audience:
Novice to advanced designers, developers, and directors.

Technology discussed in this session:
A custom web-based game with email communication templates.

Dustin Shell

Director of Innovation

TiER1

Dustin Shell, a director of innovation at TiER1, is passionate about people, learning, and technology (in that order). He loves combining these to help people do their best work and fulfill their potential. Dustin pushes the limits of technology to help people and organizations grow and connect. He has a strong background in multimedia production, eLearning authoring, instructional design, curriculum design, and learning strategy, and he has experience helping organizations scale their culture through onboarding, leadership development, and social intranets. Dustin is also a published author and speaker on topics such as learning space design, scaffolding and motivation, designing online communities, and gamification.

Jennifer Cahill

Senior Consultant

TiER1 Performance Solutions

Jennifer Cahill is a consultant for TiER1 with expertise in organizational change management (OCM). Her specialties include strategic communications, primary research, and data analysis. With a strong understanding of organizational theory and the flexibility to meet clients where they are, Jenn consults with leaders to guide their decision-making in many areas of OCM. She has designed and managed quantitative and qualitative research studies to understand employee behavior and improve job performance, created a strategic communications campaign for a company with over 500 employees, and directed a team in producing a comprehensive wage and benefit survey for a county chamber of commerce.

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510 The ACT Principle: The Key to Effective Performance Support

10:45 AM - 11:45 AM Thursday, June 9

307

Implementing effective performance support is challenging. How do you deliver useful information at the time of need without being disruptive to the employee’s workflow? How do you integrate the content effectively within the context of the user’s task at hand? How do you leverage the available technology (devices, web access, security) to reach the target audience and provide a strong user experience?

In this session, you will learn the three major components of the “ACT Principle”: audience, context, and technology. You will learn how making these three facets a priority can lead to powerful performance support. You will examine how user-centered design can produce training deliverables that resonate with the users. You will explore the importance of context and how the learner’s environment and culture can greatly affect the user experience. Finally, you will identify the proponents of a good technology approach that can enhance performance support by taking advantage of the unique affordances of mobile and wearable devices.

In this session, you will learn:

  • How to analyze and evaluate a target audience to build learning objectives and goals
  • How the environment affects the performance support experience
  • About a wide variety of mobile device capabilities that enhance performance support
  • How wearables are making a big impact on performance support tasks
  • What uses of enterprise augmented reality and virtual reality are on the horizon

Audience:
Novice and intermediate designers, developers, and project managers.

Technology discussed in this session:
Handheld mobile devices, such as smartphones and tablets; wearable devices, such as glasses, watches, sensors, and headsets; and the Daqri smart helmet.

Scott McCormick

Founder

Emergent Enterprise

Scott McCormick is the founder of Emergent Enterprise Consulting and editor of Emergent-Enterprise.com, a topical news website that includes articles on user experience and technologies such as AR/VR, AI, and IoT and how they are used in the business world. He speaks nationally on topics such as UX, performance support, and mobile learning. Scott has over 30 years’ history in enterprise training efforts. He is a co-founder of Float, an enterprise mobility company, and was a contributor to the book Mastering Mobile Learning.

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511 Shifting the Organizational Mindset to Performance Support

10:45 AM - 11:45 AM Thursday, June 9

Lone Star F

Performance support is very different from training. In a world where many people are conditioned to think that learning should look like school, with teachers, students, and formal instruction, it can be difficult to get an organization and its workers to adjust to a performance support approach.

In this panel discussion, you will learn from individuals who have faced this resistance to change and found ways to overcome it. You will explore reasons why stakeholders resist performance support so that you are better prepared to address them. You will discuss strategies that can help shift the mindsets of both organizational leaders and workers on the front line.

In this session, you will learn:

  • Why organizations resist the shift to performance support
  • How to address stakeholder concerns
  • How to speak to both senior leaders and the front line

Audience:
Intermediate and advanced directors.

Technology discussed in this session:
None.

Bob Mosher

Chief Learning Evangelist

APPLY Synergies

Bob Mosher, the chief learning evangelist at APPLY Synergies, has been an active and influential leader in the learning and training industry for over 30 years, and is renowned worldwide for his pioneering role in eLearning and new approaches to learning. Before co-founding APPLY Synergies consultancy with Conrad Gottfredson, Bob served as the chief learning evangelist for Ontuitive, director of learning strategy and evangelism for Microsoft, and executive director of education for Element K. He is an influential voice in the IT training industry, speaking at conferences and participating in industry associations. Bob was awarded the Guild Master Award in 2014 for his accomplishments and contributions to the eLearning community.

Beth Daniel

Senior Learning and Performance Strategist

APPLY Synergies

Beth Daniel, a senior learning and performance strategist with APPLY Synergies, has more than three decades of experience managing learning-and-development functions across the organization. She has led all aspects of learning, from developing strategic visions to designing, developing, and delivering classroom, virtual classroom, performance support, and eLearning solutions to meet rapidly changing business needs. Beth previously lead learning-transformation efforts at Bank of America, including the development and rollout of an AGILE learning methodology and the development and implementation of a performance-support strategy and approach.

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512 Stop the Flow of Inaccessible and Out-of-date Information

10:45 AM - 11:45 AM Thursday, June 9

308

With more companies taking advantage of satellite offices and field employees, recognizing the differences in their needs from on-site teams is crucial. Their physical distance from training and marketing teams means they can’t easily access key information, and when they can, it’s often out-of-date. The result? A potentially negative impact on your relationships with top channel partners.

Don’t leave field employees to fend for themselves in the content wilderness—empower them to overperform by:

  • Enabling desktop and mobile access to the business-critical information
  • Ensuring the most up-to-date content is available, online or offline
  • Reducing risk of misinformation to employees and partners

Nolan Myers

VP, Strategy

Inkling

Nolan Myers, the VP of strategy for Inkling, has built a career on finding innovative ways to leverage technology for business results. At Inkling, he led product development to build the Habitat authoring platform, scaled content operations to produce thousands of titles, built the company's partnership program, and led client services to help customers design and implement their digital strategies for interactive content. As head of strategy, Nolan brings his insights to help key customers and partners and help Inkling realize its vision to make the world a smarter place through knowledge that matters.

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513 How Grainger Moved from Strategy to Reality with a Multi-national Performance Support Program

10:45 AM - 11:45 AM Thursday, June 9

209

As a follow-up to 2015’s Performance Support Symposium presentation, we present the results and lessons learned!

Grainger, a global industrial supply distribution company with thousands of users across 369 branches, 15 distribution centers, and a growing online presence, rolled out SAP’s Enterprise Resource Planning (ERP) system in Mexico and Canada. Because of their geographically dispersed locations, traditional instructor-led training using a full training environment was expensive, complicated, and risky.

Using an advanced system cloning tool, Grainger was able to create, store, and deploy advanced system training with considerably reduced cost compared to a live training environment. They also used Vimago, a state-of-the-art EPSS tool, to rapidly deploy messaging, updates, and training materials during go-live support and sustainment.

Come explore Grainger’s big wins and lessons learned as they navigated from planning to execution.

Jeff Merrill

Training Manager

WW Grainger

Jeff Merrill, the training manager at WW Grainger, is experienced at managing global training initiatives. He is currently leading the training development and delivery effort on a multicounty SAP implementation. Jeff has been with Grainger for almost two years, and is an SAP-certified trainer with experience in change management and communications.

Paul O Keeffe

Managing Director

Accenture

Paul O'Keeffe is a managing director with Accenture, where he leads the team that delivers change measurement solutions for Accenture clients. Paul has been with Accenture for 20 years and specializes in change management, training, talent management, and business readiness. Paul’s clients include a number of major US manufacturers, including Harley- Davidson and Case New Holland.

Barry Smith

Client Partner

Assima

Barry Smith, a client partner at Assima, has an extensive background with supporting enterprise systems through change management, business analysis, business process re-engineering, project management, end-user performance strategy, and training delivery. Barry has over 15 years of project management experience, spanning industries including pharmaceutical, government, manufacturing, beverage, defense, and energy. His current focus is helping clients leverage advanced software cloning technologies to optimize enterprise system implementation and end- user performance. Barry holds a bachelor of science degree in mechanical engineering from the University of Texas at Austin.

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F04 Using Beacon Technology to Contextualize mLearning

10:45 AM - 11:45 AM Thursday, June 9

Lone Star A-E

Most learning solutions today fail to meet employees where they are in their learning journey. Cognitive overload while in training, knowledge and skill gaps in the moment of need, and information access issues prevent employees and teams from performing at their very best. Each of these has a major impact on productivity. The solution? Contextualized learning provides content at the moment of need, in the space where it is needed most.

In this session, you will learn about beacon-based learning solutions that support just-in-time, in-the-space learning. You will see how this approach is flexible, customizable, trackable, and doesn’t require an intense technology implementation cycle. Learn how beacon technology puts learning in your employees’ hands, enabling on-the-spot performance support and a flexible solution that is easily adaptable to changes in the business.

In this session, you will learn:

  • About beacon-based mLearning solutions
  • How beacon technology can be used to contextualize learning
  • About the components of a beacon-based mLearning solution and how they operate
  • To correlate beacon technology to potential opportunities in your environment

Audience:
Intermediate and advanced designers and directors.

Technology discussed in this session:
Beacon devices, mobile app front-end and server back-end interfaces, and beacon administrative interfaces.

Tom Pizer

Director, Learning Technologies

GP Strategies

Tom Pizer is a director of learning technologies for GP’s Learning Solutions Group and has over 20 years of experience in the technical digital-media field. He leads an exceptional team of developers who create unique learning solutions in response to atypical client challenges. During his career, Tom has created, specified, directed, and/or managed hundreds of hours of educational, instructional, and entertainment-based media for a variety of clients in both the public and private sectors. A key aspect of Tom’s responsibilities is staying abreast of emerging technologies and in tune with the latest development methodologies, standards, and practices.

Ann Rollins

Learning Strategist

GP Strategies

Ann Rollins, a learning strategist for GP Strategies, is a modern learning champion, published author, and instructional design leader with 25 years of industry experience. At GP Strategies, she leads learning strategy and innovation for Fortune 100 companies, guides and crafts the upskilling efforts for L&D teams of global organizations, and conducts enterprise learning needs assessments. She creates ILT, VILT, eLearning, and blended solutions that incorporate a variety of cutting-edge learning delivery approaches and technology.

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S202 Taxonomy and Metadata: The Cornerstones of Video Content Management

11:00 AM - 11:45 AM Thursday, June 9

Expo Hall: Strategic Solutions Stage

The expansion of video assets in corporate learning ecosystems has created a tremendous opportunity for self-directed learning. Preparing a video asset with classifications and rich metadata is critical for finding and sharing great content. In this session, we’ll review the definitions of taxonomy and metadata for video asset management and the steps for injecting metadata into each video. In addition, we’ll examine how video analytics can be used for reporting.

Josh Cavalier

CEO and Founder

Lodestone

Josh Cavalier, the CEO and founder of Lodestone, has worked in the eLearning industry for more than 23 years. Focusing on the intersection of education and technology, Josh specializes in education media production, rapid eLearning tool implementation, and microvideo creation. He has appeared in People magazine describing his method of historical digital photography, and he holds a BFA from the Rochester Institute of Technology.

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T202 Providing Site-specific Performance Support Using QR Codes

11:00 AM - 11:45 AM Thursday, June 9

Expo Hall: Tools & Tech Stage

In this case study session, you will learn to leverage the power of unconventional technology to make performance support work. We will also discuss and examine the many design decisions that lead to a solution becoming successful in terms of both learner adoption and business results, besides taking measures to ensure that it stays useful and relevant. In addition, you will explore other novel technologies that can be used to build performance support solutions that address business and learning needs.

Srividya Kumar

Co-founder

Learnnovators

Srividya Kumar, a co-founder of Learnnovators, heads the company’s content development and delivery team on every project from concept to completion. For over 18 years, she has helped a range of clients (both start-ups and Fortune 500 companies) design and implement business- specific learning initiatives. On projects, Srividya remains at the intersection of learning and technology and is focused on bridging the gap between business goals and learner interests. She holds a bachelor’s degree in English literature and has graduated from the National Institute of Information Technology. She has also completed a certificate course in instructional design at ASTD.

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S203 Adopting the Best Type of Interactive Video for Your Organization

12:00 PM - 12:45 PM Thursday, June 9

Expo Hall: Strategic Solutions Stage

Digital interactivity has become a core facet of life. Consumers expect to be able to touch, swipe, and tap to make choices—a trend that has only accelerated with the growth of mobile and “anytime, anywhere” content. Due to the increasing consumer desire for interactive video, new technologies are entering the market offering solutions, but what sets them apart? This session will explore how different interactive video technologies define and deliver personalized, relevant content as a way to drive deeper learning, engagement, data, and insights. You will leave understanding the potential of the different interactive video technologies out there that can be realized in your organization.

Caleb Hanson

VP of Product

Rapt Media

Caleb Hanson is a vice president of product at Rapt Media, a role he has held since September 2013. Caleb’s background is in design, UX, and front-end development. He started his career on the digital production side of marketing, where he led the creation of award-winning integrated digital campaigns, and then transitioned into UI/UX and product. His real passion is in startups (both software and consumer packaged goods) where he gets to create cool new products and set them free in the market. Caleb also previously worked as a freelance graphic and web designer after graduating with a degree in visual communication from the University of Massachusetts.

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T203 The Future of Learning Is Video and Collaborative

12:00 PM - 12:45 PM Thursday, June 9

Expo Hall: Tools & Tech Stage

Your teams collaborate to get their work done today. They know whom to ask when they have a question. They use Google and YouTube like pros to find that 90-second video that has the right answer. They are not searching your LMS for a two-hour compliance course. They want answers now, and more often than not, someone in the team already has the answer. Informal learning has always been here. Take back control of your learning by enabling peer-to-peer video learning to empower your team, leverage your experts, and build ongoing value.

Mike Merriman

CMO

Mzinga

Mike Merriman is the chief marketing officer at Mzinga. He is a pioneer in online learning with a background in LMSs, LCMSs, simulation-based training, off-the-shelf and custom content development, and performance support solutions. Mike will discuss his perspectives on current trends in the learning marketplace, how millennials are challenging the status quo, and the impact and promise of video and mobile technologies in learning.

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601 Size Matters: Research on Small-screen Learning

1:00 PM - 2:00 PM Thursday, June 9

Brazos

The eLearning world has rapidly moved into a world of mobile everything. Media is delivered on devices that fit into the palm of a hand. People make calls and read emails on their phones, they communicate by texting, and they watch streaming video. They also have lessons on their mobile devices, but is this an entirely good thing?

This session will explore the research and outcomes of using mobile devices with small screens for eLearning. It will demonstrate the neuroscience of visual learning and show how using mobile devices to deliver lessons changes learners’ perceptions. It will also explore the cognitive nature of mobile devices and how designers and developers can use this to their advantage.

In this session, you will learn:

  • How a screen changes the learner’s perception
  • How lessons delivered on a mobile device work with the learner’s perceptions
  • How to take advantage of the smaller footprint of a mobile device
  • How to take advantage of the neuroscience behind the use of mobile devices

Audience:
Novice to advanced designers, developers, and project managers.

Technology discussed in this session:
PCs and mobile devices.

Stephen Haskin

Principal

Industrial Strength Learning

Stephen Haskin, the principal of Industrial Strength Learning, started in video production and computing in the 1970s. He has worked with digital video and eLearning since the late 1980s, and has been at the forefront of streaming media. Previously, Stephen was a producer and director of film and video and won many awards for his work. He worked for the University of Michigan for several years, but has now returned to the private sector where he currently directs and consults for distance-learning projects and video. Stephen frequently speaks at conferences and seminars, is the author of three books, and is writing a fourth book about media and learning.

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602 BYOL: Augmented Reality in Teaching and Training Practice Using ARIS

1:00 PM - 2:00 PM Thursday, June 9

306

Augmented reality (AR) pervades everyday life as well as teaching and training practice. It is a powerful learning tool, allowing the learner to gain hands-on practice in a real-world context by imposing useful information over objects and situations. With growing popularity, AR gets better and more user-friendly tools. This allows educators to move the learning of practical skills outside the walls of the classroom.

In this hands-on session, you will explore a number of ideas and use cases for AR applications in your learning and training practice, such as manuals, guides, role-plays, interactive stories, scavenger hunts, and other activities. You will learn how to start, configure, and deploy an AR project using ARIS, an open-source, easy-to-use platform for creating and playing augmented reality experiences on iOS devices. You will explore features offered by ARIS such as QR codes, GPS locations, maps, and codes. This session will focus on the iOS; however, examples of AR solutions for other platforms will be mentioned as well.

In this session, you will learn:

  • How to use AR in the classroom and training practice
  • What ARIS is and what features it provides
  • How to build learning activities with ARIS
  • How to access the activities from the mobile app
  • About the rationale for using AR applications in learning and training
  • About available AR solutions for other mobile platforms

Audience:
Novice designers and developers.

Technology discussed in this session:
ARIS Editor and iOS devices.

Technology Required:
Web browser and ARIS mobile app.

Agnieszka Palalas

CEO

Mobi-Learning

Agnieszka Palalas is the chief executive officer of Mobi-Learning. An educator and innovator, Aga thrives on change and the opportunities it brings. For over two decades she has been exploring emerging approaches to teaching and learning as well as innovative technologies that enrich the teaching-learning relationship. She holds a doctor of education degree from Athabasca University. In her doctoral work, she concentrated on the effective design of mobile-assisted language learning solutions.

Przemyslaw Pawluk

CTO

Mobi-Learning

Przemyslaw Pawluk is a chief technology officer of Mobi-Learning. Przemyslaw tries to blend theory and practice in the areas of teaching, research, and a development. Since 2011 he has been professor in school of technology at George Brown College, teaching mobile and web development. Przemyslaw has extensive experience working as software developer, designer, and tester. His research is focused on two areas: cloud computing (as a candidate in PhD program at York University) and mobile education (as part of the work at Mobi-Learning).

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603 BYOL: Building Your Own Mobile Templates in Storyline 2

1:00 PM - 2:00 PM Thursday, June 9

Lone Star G

Many organizations have taken the desktop eLearning paradigm and simply applied it to mobile technologies, but that does not take advantage of the uniqueness of the mobile platform. Furthermore, traditional eLearning templates do not always translate well in a mobile environment.

Storyline 2 is a very popular development tool that is quickly growing in use among traditional training organizations that are starting to develop mobile solutions for their customer base. In this session, you will explore how to build your own landscape- or portrait-style templates that work best on mobile devices. You will be able to design your own user interface to maximize the mobile real estate, and you will create slide masters, backgrounds, and custom buttons and icons for mobile use.

In this session, you will learn:

  • How to change or remove the default player features in Storyline
  • How to design a user interface that maximizes mobile real estate
  • How to create slide masters and backgrounds that support mobile delivery
  • How to design custom buttons and icons for mobile use

Audience:
Novice and intermediate designers and developers.

Technology discussed in this session:
Storyline 2.

Technology Required:
Laptop (PC or Mac running Windows), Storyline 2 (installed and operating), and a USB port for transferring assets.

Ron Price

Chief Learning Officer

Yukon Learning

Ron Price is the chief learning officer at Yukon Learning. His name is synonymous with “great Articulate training.” Ron brings a unique approach to delivering the message, with real-world examples drawn from over 25 years of experience in organizational and leadership development, instructional design, business coaching, and experiential learning. As CLO of Yukon Learning, the strategic training partner for Articulate, Ron works closely with the Articulate engineers and community team to design and develop certified training programs for Articulate Studio and Storyline. When not facilitating or designing eLearning solutions for Yukon customers, he also oversees the certification process for Yukon’s global training partners.

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604 On Demand and Just in Time: Using Interactive PDFs for Side-by-side Training

1:00 PM - 2:00 PM Thursday, June 9

Lone Star F

Binders. One-sheets. Printouts. For salespeople and those who work on the road, the backseat is full of them. They are used not only for collateral but also for training customers on products and services. But are these the right tools? What if the customer has only five minutes? How can an individual quickly and efficiently discuss a topic in an engaging way and avoid the paper clutter?

In this session, you will see a solution to the endless paper and unclear training objectives by using interactive PDFs specifically designed for tablets. You will explore how Comcast employs a unique solution used by account executives (AEs) whose role is to support third-party dealers that sell Xfinity services. AEs, with the use of their iPads, access a portal, select a product or service from the list, and engage in a quick and targeted side-by-side training with a dealer, focusing on an entire product line or just one feature. The interactive design allows for complete customization and on-demand needs.

In this session, you will learn:

  • How using interactive PDFs specifically designed for tablets provides a solution to the endless paper and unclear training objectives
  • How Comcast employs a unique solution used by AEs whose role is to support third-party dealers that sell Xfinity services
  • What side-by-side training looks like using a mobile device (we will do a fun role-play)
  • How you can start the discussion in your organization to craft a similar solution

Audience:
Novice to advanced designers, developers, project managers, and directors.

Technology discussed in this session:
Adobe InDesign for interactive PDFs and Articulate Storyline 2 for a content portal.

Britney Cole

Director of Learning Experience & Innovation

GP Strategies

Britney Cole is the director of learning experience and innovation at GP Strategies. A learning leader with experience in organization development, human performance, and corporate learning, Britney has managed virtual teams for more than a decade. Britney leads design thinking experiences and recommends outcome-focused solutions using emerging learning technologies for clients in a variety of industries. She helps her clients with learning design and architecture, content development, leadership and professional development, performance consulting, technology implementation, and change management. She is currently helping pioneer new experiential learning methods, including 360 video and defining a learning 3.0 taxonomy.

Sara Berry

Program Manager, Retail/Indirect

Comcast

Sara Berry, a program manager for learning and development at Comcast, designs dynamic training material for Xfinity sales reps, ranging from interactive PDFs to live virtual training sessions. Prior to Comcast, she designed and developed engaging training and marketing material for AT&T sales reps. Sara started her career as a trainer with the Nielsen Company, where she onboarded new employees for its TV ratings. Sara is passionate about condensing complex content into simple yet impactful information. She’s fascinated with branding and logos and is also a graphic designer.

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605 eLearning Everywhere

1:00 PM - 2:00 PM Thursday, June 9

Lone Star H

The current state of mobility and the demand it has created for shorter content lengths, collaborative environments, and personalized experiences are the primary drivers of a renaissance that sees learning seeding itself in practically every environment encountered by today’s worker. Learning has propagated beyond the LMS, beyond the classroom, beyond performance support tools. Organizations must come up with new eLearning strategies and archetypes to work within this evolving learning ecosystem.

In this session, you’ll look at learning content and effective and sustainable learning strategies in the context of perpetual change—changes in the types of devices people use, their media environments, and the technologies that string them all together. You will examine the underlying technologies, like the Experience API, that support learning in this new paradigm, and you will learn strategies that can be used to launch successful learning initiatives that will survive continuing shifts in technology.

In this session, you will learn:

  • How to build digital business expertise and knowledge within the organization’s learning functions
  • How to take advantage of the opportunities for learning that are increasing at the fastest rate ever, thanks to an expanding learning ecosystem
  • How to effectively incorporate collaborative environments within an eLearning initiative
  • How to use micro-badging and certificate-based learning to motivate learning audiences and address the growing demand for continuous training

Audience:
Intermediate and advanced designers, developers, and project managers.

Technology discussed in this session:
LMS, LRS, SharePoint, Yammer, Skype for Business, the Experience API (Tin Can), Captivate 8/9, Articulate Storyline, and WordPress.

Ian Huckabee

CMO

Principled Technologies

Ian Huckabee, the CMO of Principled Technologies, has more than 20 years of operations-management experience in communication-technology industries. Ian is a digital strategist and technologist specializing in social media and training, and has formed partnerships with leading technology companies in the learning and social-media spaces. Prior to founding Weejee Learning, he was vice president of audio operations and marketing for Sony Music Entertainment in New York. Ian served on the board of directors of the Consumer Electronics Association’s TechHome division, representing the wired-home channel.

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606 Mobile Design and Development Competencies for eLearning Professionals

1:00 PM - 2:00 PM Thursday, June 9

303/304

Desktop platforms are giving way to mobile in many contexts. Opportunities abound. But eLearning designers and developers are used to a different set of paradigms undergirded by different competencies than those they need to design and develop mobile solutions.

In this session, you will examine the key competencies needed to design and develop mobile solutions, and you will explore some of the options available to help eLearning professionals make the transition to mobile. You will learn of a mobile design and development competency roadmap, which identifies the skills and abilities an eLearning (or other) professional needs to master in order to become successful as a mobile designer or developer. This session will not only provide you with a copy of the competency roadmap, but also reveal the process behind its creation and provide suggestions for others to develop their own roadmaps in order to address similar gaps in their organizations.

In this session, you will learn:

  • Which design competencies are most important for building mobile solutions
  • Which development skills are most important for eLearning developers transitioning to mobile
  • How current eLearning tools stack up against mobile development needs, and where there are still gaps
  • Creative ways to identify opportunities and options for closing the skill gaps on your eLearning teams

Audience:
Novice and intermediate designers, developers, project managers, managers, and directors.

Joseph Fournier

Learning Infrastructure Designer

Anthem

Joseph Fournier is a learning infrastructure designer at Anthem, a position in which he works with professionals across the enterprise, exploring and promoting better ways to leverage mobile and other technologies in the learning context. Joe has been involved with technology-enabled learning for nearly 30 years.

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607 Flipping the Mobile Model: Beacons, Tablets, and xAPI Tracking

1:00 PM - 2:00 PM Thursday, June 9

208

It has always been tricky to track experiences and results when learning happens outside the LMS. Using the xAPI, you can track a huge amount of activity with a robust and flexible specification. The next challenge is to identify learners and capture what they do in the real world in digital format, then put that data to use for learners, their leadership, and the learning and development organization.

In this session, you will learn how the Ann Arbor (Michigan) Hands-On Museum guides the informal exhibit-based learning experience for school field trips via tablet interactions. You will see how the typical model in the industry is being flipped by using beacons on students that are picked up by museum exhibits. Activities are based on the individual grade level and tied to the Next Generation Science Standards. From registration and beacon management to a custom content development tool, you will learn about the interactive design and instructional strategies used to transmit data to the LRS and to generate individual, classroom, and museum-level reporting.

In this session, you will learn:

  • To apply similar use of technology across various use cases
  • To identify situations in your environment where a similar model would work
  • About the application of xAPI statement generation in a standards-based curriculum
  • About reporting and data visualizations for individual, group, and organization-wide use

Audience:
Novice to advanced designers, developers, project managers, managers, and directors.

Technology discussed in this session:
The xAPI.

Megan Torrance

CEO

TorranceLearning

Megan Torrance is CEO and founder of TorranceLearning, which helps organizations connect learning strategy to design, development, data, and ultimately performance. Megan has over 25 years of experience in learning design, deployment, and consulting. Megan and the TorranceLearning team are passionate about sharing what works in learning, so they devote considerable time to teaching and sharing about agile project management for learning experience design and, of course, the Experience API (xAPI). TorranceLearning hosts the xAPI Learning Cohort, a free, virtual 12-week learning-by-doing opportunity where teams form on the fly and create proof-of-concept xAPI projects.

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608 Performance Support is a Four-letter Word

1:00 PM - 2:00 PM Thursday, June 9

211/212

Electronic performance support systems, workflow learning, just-in-time training, help on steroids. Even though performance support (PS) has existed as a concept for more than 25 years, its many names are a testament to how difficult it can be to explain, let alone sell, PS to customers, senior leaders, or sometimes even your own team.

In this session, you will explore a methodology to educate stakeholders on performance support and see how this approach impacted three actual case studies from Fortune 100 companies. In particular, you will examine the business problem, the company culture, the performance support solution design, and the business case that justified the investment in PS. You will also hear real-life examples from session attendees, and you can apply the methodology to help drive the adoption of performance support in your organization.

In this session, you will learn:

  • How to educate stakeholders on performance support
  • From three Fortune 100 performance support case studies
  • How to apply the methodology in your own context
  • How to drive adoption of performance support in your own organization

Audience:
Novice to advanced managers.

Frank Nguyen

Learning Executive

Frank Nguyen is a learning executive who specializes in transforming learning organizations through strategy and technology. He is currently the chief talent development officer at Advisor Group and previously led enterprise learning for Fortune-ranked companies including American Express, Intel, MicroAge, and Sears. Frank, a PhD, has published extensively on the intersection of eLearning, instructional design, and performance support. He is a recipient of the eLearning Guild Master and the ISPI Distinguished Dissertation awards. His work on compliance training, learning strategy, business transformation, and technology has been recognized by Brandon Hall and Chief Learning Officer. Frank has served on learning industry committees for Adobe, ATD, BJET, Brandon Hall, The eLearning Guild, and ISPI.

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609 Sprint University: Kindling a Mobile Learning Culture

1:00 PM - 2:00 PM Thursday, June 9

307

With the proliferation of mobile deployment to training audiences and rapidly emerging technology, training and development professionals often struggle with keeping their mobile knowledge and skills current. Sprint University confronted this problem head-on by implementing a mobile learning program.

In this session, you will be provided a roadmap for implementing your own program to rapidly accelerate mobile skills and knowledge of your training and development professionals. This session will showcase the Sprint University mobile learning program from initiation to deployment and ongoing management. This program is a great example of an initiative that effectively increased awareness and adoption of mobile development practices and solutions university-wide.

In this session, you will learn:

  • To create a comprehensive content strategy for your website
  • How to mobilize your community of subject matter experts to impart their knowledge and kindle enthusiasm for mobile
  • How to transform instructional designers and multimedia designers into bloggers and champions for mobile
  • How to curate mobile content for your training and development professionals so that mobile pushes are relevant or applicable
  • To leverage mobile mentors to drive content through feedback loop

Audience:
Novice designers, developers, and project managers.

Technology discussed in this session:
Desktop- and mobile-enabled websites.

Beverly Bensing

Program/Project Manager II

Sprint

Beverly Bensing is a program/project manager at Sprint University. Beverly’s 22-year career in training and development spans program management of the number one most profitable seminar line during her time at American Management Association to her current role as program/project manager for Sprint University, managing priority digital and interactive turnkey projects involving talent management, IT, digital, brand, and Sprint University. She enjoys helping Sprint’s award-winning teams deliver innovative solutions. Beverly holds an MA in communications studies and a BS in journalism from the University of Kansas.

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610 Performance Support in Practice at The Nature Conservancy

1:00 PM - 2:00 PM Thursday, June 9

308

The Nature Conservancy recently implemented a new constituent relationship management (CRM) application used by more than 1,000 staff members across the organization. The new CRM application not only changed how staff tracks and manages constituent relationships in an application, but also significantly changed the business processes surrounding CRM. An instructor-led training program was developed; however, staff needed ongoing support to address knowledge gaps and ongoing changes to the business processes.

In this session, you will learn how the Conservancy developed a performance support tool to provide ongoing support to staff using a new CRM application. You will see how Conservancy staff members access the performance support topics from the new application (based on topic) and from within the tool itself. The session will include a preview of the tool (built in SharePoint) that allows staff to access relevant content with just a few clicks. You will also learn how the Conservancy designed a process that allows both the business experts and technology staff to edit content and publish updates to end-users.

In this session, you will learn:

  • How to design an effective process that allows business experts, end-users, and technology staff to collaborate on a performance support system
  • Best practices for writing performance support content
  • Best practices for incorporating multimedia
  • How to organize and define help content to allow users to quickly find what they need

Audience:
Novice to advanced designers, developers, project managers, and directors.

Technology discussed in this session:
The Conservancy Performance Support Tool.

Chanda Carpenter

eLearning Manager

The Nature Conservancy

Chanda Carpenter is an eLearning manager with The Nature Conservancy’s Technology Learning Center. Specializing in instructional development, multimedia, and graphic design, Chanda has more than 15 years of experience developing online training and communications programs that focus on delivering an interactive, engaging experience to the user. She has received several national awards for her web and print design work. Prior to conservation, Chanda worked in the finance and telecommunication industries.

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611 How to Kick-start Performance Support in Your Organization

1:00 PM - 2:00 PM Thursday, June 9

310/311

Getting started is often the hardest challenge when implementing a performance support solution. You have recognized the need for performance support and want to implement it in your organization, but where to begin? What factors should you take into consideration? What resources are required? Where should you first deploy the solution? Across which business processes? These questions and more will be addressed in this session.

This session will take attendees through a proven performance support methodology to identify what elements need to be in place, and how to get them there, in order to deploy a successful performance support solution. You will learn from the experience of numerous performance support projects from various sectors. In this session, you will learn the most important factors for a successful performance support implementation, how much time should be allocated for content development, how many content developers you will need, which stakeholders should be involved in the project, and how to bring them to the table.

In this session, you will learn:

  • What is required to implement a performance support methodology into your organization for successful adoption
  • Which departments and resources should be included in planning for performance support
  • How to select the right process to begin
  • How to kick-start performance support in your organization when you return from this conference

Audience:
Novice to advanced designers, developers, project managers, and directors.

Technology discussed in this session:
N/A

Yanay Zaguri

Director of Product

Kryon Systems

Yanay Zaguri is Kryon Systems’ director of product. Yanay has more than 15 years of experience in general education and organizational learning, focusing mainly on learning technologies for the past eight years. Prior to becoming a product manager at Kryon Systems, he served as the head of instructional design and learning technologies with Pelephone Communications, Israel’s largest mobile carrier; as the head of learning technologies with HOT, a broadcasting provider; and as a learning manager at Meitav College where he redesigned and built all of the college’s core courses using eLearning. Yanay holds an MA degree in social psychology from Tel Aviv University and a BA degree in psychology.

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612 Designing for the Moment of Apply

1:00 PM - 2:00 PM Thursday, June 9

301/302

Performance support can be a powerful addition to an organization’s learning and performance ecosystem as it is tasked with delivering more content in less time. Well-designed performance support solutions provide task-based information in a layered approach for intuitive fingertip access to specific resources at the performer’s moment of need. But how do you really design for the moment of apply?

In this session, you will learn why designing for the moment of apply requires a new way of thinking and a new way of working. You will explore a new instructional design methodology, EnABLE, and how this methodology supports designing for the moment of apply. You will also see examples of performance support utilizing the performance support pyramid concept.

In this session, you will learn:

  • About the EnABLE instructional methodology
  • How to get started mapping moments of apply in the workflow
  • About the performance support pyramid
  • How to design the performance support pyramid for a task
  • From several performance support examples

Audience:
Novice and intermediate designers, developers, project managers, and directors.

Technology discussed in this session:
Performance support solutions.

Conrad Gottfredson

Chief Learning Strategist

APPLY Synergies

Conrad A. Gottfredson, the chief learning strategist at APPLY Synergies, has deep experience in organizational learning, collaborative development, knowledge management, online learning, performance support, and instructional design and development. Conrad is the original developer of the Learning at the Five Moments of Need framework now in use around the world. He has worked with many of the world’s largest organizations, helping them attain higher levels of learning agility. Conrad’s experience includes the design and deployment of large-scale knowledge management and performance support systems within multinational corporations. In 2014 Conrad was awarded the Guild Master Award for his accomplishments and contributions to the eLearning community. He holds a PhD in instructional psychology and technology.

Beth Daniel

Senior Learning and Performance Strategist

APPLY Synergies

Beth Daniel, a senior learning and performance strategist with APPLY Synergies, has more than three decades of experience managing learning-and-development functions across the organization. She has led all aspects of learning, from developing strategic visions to designing, developing, and delivering classroom, virtual classroom, performance support, and eLearning solutions to meet rapidly changing business needs. Beth previously lead learning-transformation efforts at Bank of America, including the development and rollout of an AGILE learning methodology and the development and implementation of a performance-support strategy and approach.

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613 Ready, Set, Go! Managing Your Performance Support Process for Success

1:00 PM - 2:00 PM Thursday, June 9

209

Preparing to implement a performance support process requires forethought and planning, but it doesn’t need to be daunting or overwhelming. In this session, we will explore ways you can prepare for a successful implementation and share real-world examples of how outlining the right steps beforehand will ensure the best outcome. 

Sharon Smith

Professional Services Manager, North America

Panviva

Sharon Smith, the professional services manager, North America, for Panviva, has over 28 years of experience in training, instructional design, documentation, and project management. Her experience includes designing and developing training curriculum for ILT and online delivery, technical documentation projects, international training and support, and managing domestic and international training and documentation departments. Sharon joined the Panviva professional services team in May 2009.

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F05 Video Production Framework for Decentralized Creation

1:00 PM - 2:00 PM Thursday, June 9

Lone Star A-E

Business moves fast. Does your learning team struggle to keep up sometimes? Are you being left out of the loop when updates are made to business tools and processes? Are you leveraging all available tools to keep the knowledge gap as small as possible? Time Warner Cable has a great relationship with its business partners, but these were all questions that it couldn’t answer the way it wanted to.

In this session, learn how a learning team of 18 supports 55,000 employees who change processes and tools continually. When people have questions outside of work, they turn to Google and YouTube; you can leverage the same technology to provide content to them while they are at work. In this session, you will learn a video framework and process to allow business process and tool subject matter experts (SMEs) to create and house their own training videos.

In this session, you will learn:

  • Different processes to create video
  • How to support SMEs so they can create video content
  • How to create a toolkit for your learning team
  • How to blend delivery methods (video and ILT/VILT)
  • How video killed the paper-based training star

Audience:
Novice designers and developers.

Technology discussed in this session:
KZO (a video platform), Captivate, and Articulate Storyline.

Angie Miller

Instructional Designer

Time Warner Cable

Angie Miller has 20 years’ experience in the learning field. The majority of this time was spent as a corporate training facilitator for Family Dollar. She then transitioned to a designer role within Family Dollar prior to taking an instructional designer role with Time Warner Cable, where she has worked for almost two years.

Marc Donelson

Instructional Designer

Time Warner Cable

Marc Donelson has been in the training field for over 15 years. He started as an eLearning developer and has since moved into the design space. Marc now focuses on the business side of training, including needs assessments, evaluation, and long-term strategy projects that support the designers in the organization.

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S204 The Impact of Style, Method, and Content on Mobile-based Learning Efficacy

1:00 PM - 1:45 PM Thursday, June 9

Expo Hall: Strategic Solutions Stage

Microlearning, ironically, is no small task. With so many different types of learning content and objectives, not all mobile-based learning experiences are created equal. Find out how to design a cohesive learning strategy—considering style, method, and content—when your canvas is limited to 160 characters.

Vincent Han

CEO and Founder

Mobile Coach

Vince Han is the CEO and founder of Mobile Coach, which builds technology to facilitate and improve employee training opportunities. He holds an MBA from the MIT Sloan School of Management and completed his undergraduate degree at Brigham Young University.

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T204 Open and Shut Game Strategy: Virtual Window Installation

1:00 PM - 1:45 PM Thursday, June 9

Expo Hall: Tools & Tech Stage

Practice makes perfect, and acquiring a skill like installing a window is a perfect example of skill development that requires practice. Since the demise of Flash, due in part to the birth of mobile learning, eLearning developers have been looking for ways to create cost-effective, immersive, game-based mobile content that speeds up skill development. In this session, attendees will get a chance to simulate installing a window on their own smartphones or tablets and see the possibilities.

Dan Keckan

CEO

Cinecraft Productions

Dan Keckan is CEO at Cinecraft Productions. He works with organizations to design and develop learning strategies, and provides thought leadership to achieve measurable business results. His expertise is in matching learning modalities to the actual skill or behavior that creates an authentic simulation. He helped design Ace Hardware’s Helpful 101 curriculum, which won a Brandon Hall Award; Henkel Corporation’s Virtual Window Install, which won the Immersive Learning Award at DemoFest; and an immersive learning experience for Booz Allen Hamilton, which won Best of Show at DemoFest.

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S205 Microlearning: The Ideal Partner for Mobile

2:00 PM - 2:45 PM Thursday, June 9

Expo Hall: Strategic Solutions Stage

Delivering mobile learning presents a challenge to any organization, given the smaller form factor and the fact that learners don’t want to stare at their screens for extended periods of time. This session will explain why microlearning (i.e., breaking information into bite-sized chunks) is the ideal partner for mobile.

Bryan Austin

Vice President of Learning Innovation

mLevel

Bryan Austin is a vice president of learning innovation at mLevel, which he joined in fall 2015. Bryan has been a citizen of the corporate learning industry for over 25 years. He was a member of the leadership teams for Skillsoft, NETg, Kaplan Financial, and AchieveGlobal, among others. Bryan founded Game On! Learning in early 2012 and has served as its chief game changer since that time. He is a pioneer in the rapidly emerging game-based and mobile learning space.

Jordan Fladell

Executive Vice President

mLevel

Jordan Fladell is an executive vice president and co-founder of mLevel, the award-winning microlearning platform designed for the enterprise. For the past 20 years, Jordan has been delivering and educating corporations on disruptive technologies, witnessing firsthand the engagement challenge that companies face today. Previously, he was a solutions managing director at Slalom Consulting in Atlanta, Georgia, where he led the charge to build out its technology practice. He has also served as vice president of business development at Web.com; as principal of Definition 6, an Internet marketing firm that he co-founded; and as president of Web World. Jordan has spoken at the MSFT Worldwide Partner Conference, iTech, Hosting World and Kelsey Local Search conferences, and SHRM, to name a few.

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T205 The Fastest Path to Performance Support?

2:00 PM - 2:45 PM Thursday, June 9

Expo Hall: Tools & Tech Stage

What if you could make any of your current learning or training content into embedded performance support without making any changes to it? This session will demonstrate how any of your current learning or training content can be made contextually available in your enterprise applications as embedded performance support. You’ll see how using content that already exists, and making that available at a user’s moment of need, is simple and the fastest path to performance support.

Mark Tomkins

Chief Executive Officer

Epsilon Software

Mark Tomkins is the chief executive officer at Epsilon Software. Since 2009, when the company was founded, Mark has provided leadership and strategic direction for the design and development of its software products, together with managing the company’s direction, sales, and marketing efforts. Under his leadership, Epsilon Software applications have been developed, brought to market, and implemented in some of the largest organizations. Mark has worked in the software industry for over 20 years—11 years owning his own companies—and brings long experience in selling and implementing software solutions that deliver real business ROI.

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701 Getting Started with Mobile Implementation

2:30 PM - 3:30 PM Thursday, June 9

310/311

Classroom clickers, or student response systems, have become high-demand classroom tools in schools, universities, and training programs across the country. St. John Ambulance has several very traditional in-class public courses that needed more whole-class engagement through mobile technology. The company couldn’t afford $100,000 to equip 26 branches with hard-wired clickers but instead sought to boost knowledge of the material, student engagement, and instructor comfort with a bring-your-own-device (BYOD) solution.

In this case study session, you will learn how to select and implement mobile polling using a BYOD solution for public courses open to students from all walks of life. You’ll chart a path from concept to implementation, including finding a service, creating materials, training instructors, getting student buy-in, implementing in class, getting feedback, and reacting to feedback. Additionally, you will learn about the challenges St. John faced with a BYOD solution, such as training instructors and gaining their buy-in.

In this session, you will learn:

  • About benefits and challenges of the BYOD solution
  • How to integrate a polling app into the classroom
  • How to implement BYOD in public courses
  • About gaining instructor buy-in
  • About training instructors
  • About measuring the success of the BYOD solution

Audience:
Novice and intermediate designers and project managers.

Technology discussed in this session:
Polling applications.

Keith Tyler

Senior Training Specialist

St. John Ambulance

Keith Tyler is a training development manager for St. John Ambulance. Having completed his first first-aid course at age 10, he has been practicing, teaching, and designing courses in various roles ever since—one day he hopes to get it right. An alumnus of the Royal College of Surgeons (Edinburgh), Keith has taken his passion for pre-hospital care and applied it to education by completing a specialization certificate in virtual learning. He is a recognized subject matter expert who has created and contributed to several nationally recognized courses.

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702 BYOL: xAPI in Action—Implement and Send xAPI Data to an LRS

2:30 PM - 3:30 PM Thursday, June 9

Lone Star G

You have been hearing about the xAPI for years. You know what it does and the benefits it brings, but how do you use it? Where do you start? Where can you see samples? What kind of data can you send over? In this working session, you won’t just hear about the xAPI—you’ll start learning how to use it with any of your HTML5 files.

In this session, you will learn the nuts and bolts of the xAPI. You will learn how to take a basic HTML file and send over different xAPI statements to a sample LRS (learning record store) from any location. You will walk away with a working knowledge of how to start using the xAPI to track much more data than you ever could in SCORM without all your content having to be in an LMS.

In this session, you will learn:

  • What the xAPI is
  • How you can use the xAPI in any HTML file
  • How to send over xAPI statements to any LRS
  • How to capture user information
  • About other data you can track in the xAPI

Audience:
Novice to advanced designers, developers, project managers, and managers.

Technology discussed in this session:
The xAPI, HTML basics, and JavaScript basics.

Technology Required:
HTML text editor, such as Sublime Text.

Jeff Batt

Founder

Learning Dojo

Jeff Batt is founder and trainer at Learning Dojo, a company dedicated to training you to become a software ninja in a variety of eLearning, web, and mobile software applications. Jeff has over 10 years’ experience in the digital learning and media industry. He is the manager of learning production for the Church of Jesus Christ of Latter-day Saints, producing online training for the church worldwide. Jeff is also a regular conference speaker on eLearning technologies such as xAPI, HTML5, Articulate Storyline, Camtasia, and more.

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703 Interactive Video Technologies: The Gimmicks vs. the Game-changers

2:30 PM - 3:30 PM Thursday, June 9

301/302

In the 21st century, it’s increasingly challenging to keep people engaged in content. Today’s learning professionals must employ new technologies to influence and change attitudes and behavior. Interactive video is one of those technology solutions that the market is gravitating toward, and for good reason. However, there are many different solutions out there, and not all are created equal. When instructional designers and eLearning professionals are selecting technology for their programs, where should they begin?

In this session, you will learn about the different types of interactive video that are in the marketplace today, their features and benefits, and applied use cases. You will explore how different interactive video technologies define and deliver interactive, personalized, and more relevant content as a way to drive deeper learning, engagement, data, and insights. You will examine case studies that show these new technologies and approaches in practice with both employee and customer audiences. You will leave this session understanding the potential of the different interactive video technologies out there that can be realized in your organization.

In this session, you will learn:

  • About the top interactive video solutions in today’s marketplace and how they are different from one another
  • From examples and case studies employing the different interactive video solutions available today
  • What the most important questions are when researching and choosing an interactive video solution specifically for employee learning, consumer education, and storytelling
  • How interactive video and personalization drive better insights into your curricula and can increase user engagement and knowledge retention for multiple ROI scenarios

Audience:
Advanced designers, developers, and managers.

Technology discussed in this session:
Commercial interactive video products (e.g. YouTube, Interlude, Rapt Media, HapYak) and DIY interactive video solutions.

Caleb Hanson

VP of Product

Rapt Media

Caleb Hanson is a vice president of product at Rapt Media, a role he has held since September 2013. Caleb’s background is in design, UX, and front-end development. He started his career on the digital production side of marketing, where he led the creation of award-winning integrated digital campaigns, and then transitioned into UI/UX and product. His real passion is in startups (both software and consumer packaged goods) where he gets to create cool new products and set them free in the market. Caleb also previously worked as a freelance graphic and web designer after graduating with a degree in visual communication from the University of Massachusetts.

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704 Beyond Content: Using Mobile to Foster and Manage Informal Learning

2:30 PM - 3:30 PM Thursday, June 9

Lone Star H

Employees learn many of their job competencies from one another. But it’s hard for a manager to know what they’re learning, from whom, and how well they’ve learned it. These informal interactions are almost impossible to track, and it’s hard to keep bad habits from spreading. If managers had a way to track and guide this informal learning, it would become a powerful part of employee development.

In this session, you’ll learn how to use mobile devices and applications to shape peer-to-peer knowledge sharing into a structured development program. You’ll learn how to use mobile applications to assign individual learning paths for each employee, match them up with peers who help them learn, remind them of best practices, validate their new competencies, and track their accomplishments. You’ll learn how to set up a program, get it started, and incorporate it into your other training efforts. You’ll hear about two real-world examples: onboarding new employees and training a sales team.

In this session, you will learn:

  • How to use mobile to manage peer-to-peer learning
  • How to easily create individual informal learning paths for employees
  • How to match peers who can share knowledge with one another
  • How to validate what employees have learned in the field
  • How to track employees’ accomplishments
  • How to incorporate existing formal training into your program

Audience:
Novice to advanced project managers and directors.

Technology discussed in this session:
Smartphones, tablets, laptops, and applications including calendars, to-do lists, and Pract.us—a web application for informal learning management.

Mike Bleyle

CEO

Pract.us

Mike Bleyle, the CEO of Pract.us, began his career 26 years ago as an officer in the US Navy. As a nuclear reactor training officer, he learned the power of structured informal learning. In the civilian world, Mike has managed and trained teams in product development, project management, and software consulting. He created the certification and training program for Corticon Business Rules software in 2007. In 2014, he developed Pract.us software for informal learning management.

Carol Bleyle

Marketing Lead

Pract.us

Carol Bleyle, the marketing lead of Pract.us, began her career teaching English and linguistics at the university and community college level. She later moved into the speech recognition software industry and developed training courses and workshops for commercial software as well as her own services company. She writes extensively about the cognitive basis of learning, work-based learning, and employee development. Since 2013, Carol has partnered with Mike Bleyle, founder and CEO of Pract.us, to share the vision of guided informal learning. Carol holds a MA in linguistics.

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705 Building a Business Case for mLearning Within Your Organization

2:30 PM - 3:30 PM Thursday, June 9

308

Mobile learning has tremendous value, but for many organizations, going mobile is a big step. That’s why, when trying to develop a mobile learning culture within your organization, often the hardest part is convincing internal stakeholders. Amid budget constraints, complex infrastructures, IT restrictions, and philosophical misalignment, how do you make a compelling case for mLearning within your organization?

In this session, you’ll learn how to overcome the first major obstacle to implementing a mobile learning solution: gaining organizational buy-in. You will be provided concrete strategies for how to manage stakeholders and tackle common points of resistance. Through the examination of a series of mobile case studies and success stories, you’ll leave with a tangible action plan for how to make a compelling business case for mobile learning within your organization. This is a must-attend for anyone who considers themselves a champion for mobile within their organization, but who needs help building momentum and urgency to act.

In this session, you will learn:

  • Strategies for managing internal stakeholders
  • How to create a use case and business case for going mobile
  • About typical pain points and forms of resistance to mobile, internally
  • How to develop an action plan for obtaining your first mobile learning solution

Audience:
Sales managers, L&D directors, and senior project managers.

Technology discussed in this session:
Mobile phones and tablets.

Shahin Sobhani

President and Founder

SwissVBS

Shahin Sobhani is the founder and President of SwissVBS, a firm dedicated to moving communities from learning to doing. With 20 years of online training experience, Shahin has overseen SwissVBS’s innovation in the field— creating learning solutions for some of the world’s most prestigious organizations—and guided its emergence as a leader in the industry. Shahin is a frequent speaker and consultant on how companies can transform learning in the workplace—most recently, Apple invited Shahin to present in its sponsored seminars on training a mobile workforce.

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706 Advanced Augmented Reality: OCR Case Study on Facial Detection and More

2:30 PM - 3:30 PM Thursday, June 9

209

Optical character recognition (OCR) technology can take your magazine article, brochure, or PDF, single out letters on the image, and put them into words, enabling you to access and edit the content. Similarly, facial recognition software breaks down an image and can provide data related to gender, age, and ethnicity. Couple these with interior location technology, and you have the potential for powerful organizational learning opportunities.

In this session, you will explore an in-depth case study on an augmented reality (AR) application that handles OCR, facial detection, and microlocation (interior) wayfinding. You will learn the basics of image processing and the difference between off-the-shelf and custom AR solutions. Finally, you will experience a hardware and software demonstration and get a chance to try out the solution.

In this session, you will learn:

  • How advanced AR development differs from off-the-shelf solutions
  • About the intricacies of crafting custom AR
  • About basic image processing
  • About advanced custom AR software through a demonstration

Audience:
Intermediate and advanced designers, developers, and directors.

Technology discussed in this session:
Augmented reality, optical character recognition, numerical masks, facial detection, and local wayfinding.

Chad Udell

Managing Partner, Strategy and New Product Development

Float

Chad Udell is the managing partner, strategy and new product development, at Float. Chad is author of two books on mobile learning-related topics, Learning Everywhere: How Mobile Content Strategies Are Transforming Training and Mastering Mobile Learning: Tips and Techniques for Success. Chad leads his design and development teams to successful outcomes and award-winning work via a strong background in both disciplines and a singular focus on quality. He is an instructor on interactive design at Bradley University, and in 2015 was presented with The eLearning Guild’s highest award of Guild Master in recognition of his impact on the learning industry.

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707 Exploring BYOD Approaches for Mobile Learning

2:30 PM - 3:30 PM Thursday, June 9

208

Bring-your-own-device (BYOD) has emerged as a cost-effective solution, allowing organizations to adopt an mLearning approach without having to provide the devices. What are the concerns of BYOD, and how can you address them? What are the opportunities for BYOD? What are the key elements to consider when deploying mobile learning for a BYOD environment? BYOD offers employees and corporations countless business benefits, from increased efficiency to controlled costs on provisioning a mobile workforce.

This session will review the concerns and opportunities for BYOD in mobile learning. You will learn about BYOD policies, view examples, and learn about the importance of working with your IT department to ensure a successful BYOD mLearning program. You will also explore key elements to consider when deploying mobile learning for a BYOD environment. And finally, you will learn about BYOD mobile learning policies and how to implement them.

In this session, you will learn:

  • About the concerns for BYOD in mobile learning
  • About key elements to consider when deploying mobile learning for a BYOD environment
  • About BYOD mobile learning policies and how to implement them
  • About the opportunities for BYOD in mobile learning

Audience:
Novice designers, developers, project managers, managers, and directors.

Technology discussed in this session:
Mobile learning on phones and tablets.

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708 BYOL: Shooting with the Camera You Have: Production on Smartphones

2:30 PM - 3:30 PM Thursday, June 9

306

What’s the best camera for a shoot? The definitive answer is, the one you have with you.?The ubiquity of the mobile camera means that when you’re in the presence of great instructional content, it can become video in seconds, multiplying the opportunities for eLearning developers to capture content. In addition, viewers are developing a special respect for authentic-looking video—footage that looks raw, real, and genuine. Many training videographers have moved to iPhones as their main production equipment, even on high-production-value shoots. eLearning developers are poised to profit from this stylistic convention.

In this session, participants will learn important strategies for capturing great content on their cellphones and, more importantly, will come away empowered to hit that record button anytime and anywhere when seeking new eLearning content. We’ll discuss the physical challenges of cell phone cameras and microphones; solutions to those challenges; conducting interviews through mobile phone recording; and leveraging the authentic look of mobile video to engage learners.  

In this session, you will learn:

  • How to identify features of authentic-looking video content
  • How to understand the technical challenges of the camera and microphone of your camera
  • How to compensate for the mobile phone’s recording equipment
  • How to conduct informal, genuine interviews with experts via cell phone recording
  • The aspects of the image and sound which can be controlled with special camera apps

Audience:
Novice to advanced designers and developers.

Technology discussed in this session:
Mobile devices.

Technology Required:
A smartphone that can shoot video.

Ty Marbut

Executive Producer

Ty Marbut Instructional Video

Ty Marbut, executive producer at Ty Marbut Instructional Video, is an independent producer, director, editor, and adviser of instructional multimedia and documentary films. Focusing on training principles drawn from research in cognitive psychology, Ty works with teachers and teams in higher education, private companies, and government to deliver their messages as effectively as possible through multimedia immersion, high level-of-processing interaction, and the efficient use of existing media and human talent. His specialty areas include instructional video production and direction, training others in video production, and interactive video pedagogy.

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709 Interactive Video: Creating the Best of All Training Worlds

2:30 PM - 3:30 PM Thursday, June 9

Lone Star F

Have you ever watched television? If so, you understand the seductive power of video and its ability to engage and sustain our interest. Video can deliver vast amounts of information with phenomenal efficiency. The problem, however, is that video is a one-way medium. Learners remain passive and cannot participate in the rich interactions present in the traditional classroom, which increase both conceptual learning and learning transfer.

In this session, you will learn seven techniques that convert your standard training video into an immersive, integrative learning experience. These techniques include virtual audiences, immersive interactions, embedded LearningLinks, subject-sensitive branching, and community integration. Learn techniques that work together to create a powerful learning experience that can sustain audience interest and increase the chance that your employees will learn and transfer that learning into their daily tasks. You will also examine data showing how interactive video provides greater retention and transfer than either text or standard video technologies.

In this session, you will learn:

  • Seven techniques that can make traditional videos more effective through the use of interaction
  • How you can retrofit these interactions into your existing videos
  • How interactive video techniques produce the highest retention rates in both short- and long-term memory
  • How interactive video can produce the greatest transfer of learning

Audience:
Novice to advanced designers, developers, project managers, and directors.

Technology discussed in this session:
Video samples.

Art Kohn

Professor

ASPIRE Consulting Group

Art Kohn, a professor of business at Portland State University, researches how to present information to maximize learning and memory. Art holds a PhD degree in cognitive science from Duke University. He was awarded the National Professor of the Year award from the American Psychological Association, and has won Fulbright Fellowships in cognitive psychology and distance education. He consults with the Centers for Disease Control on using social messaging for addressing HIV in the developing world. He and his company have produced more than 100 films, and he develops interactive media products for higher education and for corporate training. He is the author of Communicating with Psychology.

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710 Insider Insights into Video Localization

2:30 PM - 3:30 PM Thursday, June 9

309

Text expansion is an inherent challenge with localizing any content. Accommodating the additional scripts or subtitles poses different technical and content challenges than do traditional eLearning courses developed using authoring tools.

In this session, you’ll learn strategies to alleviate—or better plan for—this expansion. You will explore the difference between captions and subtitles and how that can affect your on-screen real estate. Finally, you will learn to plan for increased audio running time when developing your video content and filming.

In this session, you will learn:

  • To manage text expansion
  • To manage audio expansion
  • To manage on-screen text localization
  • To plan for subtitles and captioning
  • To plan for increased audio time for narration

Audience:
Novice designers, developers, project managers, and directors.

Technology discussed in this session:
MP4, WAV, and Flash.

Susan Bowles

Director of Client Strategies

Local Concept

Susan Bowles is a director of client strategies for Local Concept, Inc. Since 2000, Susan has helped hundreds of clients launch global initiatives smoothly and effectively, resulting in a native level of engagement. Susan completed her undergraduate studies at Ohio University and continued her graduate studies in industrial psychology at the University of Cincinnati.

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711 Using Virtual Reality to Impact the Bottom Line

2:30 PM - 3:30 PM Thursday, June 9

210

Increasingly, companies must use innovate ways to add to the bottom line. Unlike previous disrupters in mobile and eLearning, Gear VR, powered by Oculus, takes video experiences to the next level. Where does virtual reality fit into an organizational learning strategy? How does an organization effectively move forward to maximize its capability?

In this session, you will learn about a recent Oculus-based learning initiative: what worked, what the results were, and how the strategy aligned to the company’s needs. You will be able to better determine where and why virtual reality is most effective. You will see on-the-job applications and learn how to apply strategic and tactical tips for creating virtual reality training. Discover why the Gear VR is much more than just a cool gadget.

In this session, you will learn:

  • Strategic and tactical tips for creating virtual reality training
  • Where and why virtual reality is most effective
  • Why the Gear VR is much more than just a cool gadget
  • About results of a recent Oculus-based learning initiative

Audience:
Novice to advanced designers, developers, project managers, and directors.

Technology discussed in this session:
Gear VR, powered by Oculus.

Kizzy Dominguez

President

K Parks Consulting (KPC)

Kizzy M. Dominguez, president of K Parks Consulting, received her doctor of philosophy and master of science degrees in industrial organizational psychology from the Florida Institute of Technology. Kizzy has over 15 years of experience in content development and facilitating to multiple industries. She was the 2014 Enterprising Woman of the Year and was recently recognized by Profiles in Diversity Journal as a “Woman Worth Watching.”

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712 Mirror and Model: Dual-purpose Video for Leadership Development

2:30 PM - 3:30 PM Thursday, June 9

307

Performance on leadership development competencies, like coaching, influencing, and speaking skills, has an ineffable quality difficult to capture in words. If you want to explain what’s great and what to work on while evaluating participants, you or they will miss something in the translation from behavior to observation to words on a page.

In this session, you’ll see how pictures can be worth a thousand words at 15 frames per second. Learn how Domino’s uses low-res mobile device video to capture behavior in simulations and actual performance situations, then distributes it as feedback to the participants and their supervisors and coaches. See how performances are incorporated into learning experiences as models. You’ll also learn how to use inexpensive, readily available devices to capture performance, and ways to integrate the results into software you are already using. Finally, you’ll get scoring templates you can use to assess soft skill performance.

In this session, you will learn:

  • How to use video to assess and improve soft skills
  • How to set up team members to successfully capture usable video
  • Tips on efficient workflows for capturing and processing video
  • Ways to incorporate video into learning experiences
  • Effective ways to quantify and evaluate performance with checklists and notes

Audience:
Novice and intermediate designers and developers.

Technology discussed in this session:
Tablets (iPad and Windows 10), Swivl app, Camera 365 app, and Adobe Premiere.

Eric Kammerer

Lead Specialist, Instructional Design

Domino’s

Eric Kammerer, an instructional design specialist at Domino’s, develops instructional materials for Domino's leadership and organizational development team. He is responsible for researching, writing, and facilitating learning experiences in Domino’s leadership curriculum. Prior to joining Domino’s, Eric worked for a division of Simon & Schuster creating multimedia help systems for educational software. Previously, as manager of video development for the Educational Institute of the AH&MA (now the AH&LA), he wrote and produced over 40 video-based training programs. Eric has a bachelor’s degree in psychology from Elmhurst College and holds CPLP certification.

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713 Create Effective Virtual Whiteboard Videos with Your Tablet

2:30 PM - 3:30 PM Thursday, June 9

Brazos

Concise visual metaphors facilitate the best learning. Think back to high school, college, or a meeting where you experienced that “aha” moment while someone was drawing on a whiteboard. How can you reproduce this learning experience online with a small budget and without an art degree? Whiteboard-style recordings can be just as effective as the fancy Flash or HTML5 videos you might produce with more expensive software.

In this session, you will learn about the complete life cycle of a virtual whiteboard video, from designing, recording, and narrating to editing and publishing. If you’re simply trying to teach your learners about an important concept or process in five or 10 minutes, then a virtual whiteboard approach offers a great option. These days, a range of drawing and production tools are available for tablets, and most are inexpensive and have a minimal learning curve. You’ll quickly see that you don’t need to be an artist; you just require some creativity, patience, and imagination.

In this session, you will learn:

  • How to design and storyboard a whiteboard video
  • About different live drawing techniques
  • How to use a tablet to record your drawing
  • How to combine, speed up, and narrate videos
  • How to include transitions, text, and other special effects

Audience:
Novice designers and developers.

Technology discussed in this session:
iOS and Android tablets, DoodleCast Pro, Drawing Box, Draw and Show, Apple iMovie, and Windows Movie Maker.

TJ Palazzolo

Consulting Curriculum Developer

Oracle

TJ Palazzolo is a consulting curriculum developer for Oracle. TJ has spent the past 15 years consulting on and implementing training development and evaluation processes for the enterprise software industry, including the introduction and integration of eLearning tools, multimedia, and agile methodologies. TJ’s passions include visual learning and process improvement.

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714 Succeeding with Performance Support in the Land of the Never-ending Project

2:30 PM - 3:30 PM Thursday, June 9

211/212

Undefined business processes, untested and incomplete systems, continually changing requirements, and scope creep—sound familiar? One or all of these conditions can wreak havoc on a project and cause it to continue on well past its targeted end date. How do you develop content for a project that continually evolves? How do you maximize limited resources under these conditions? How do you survive the project that never seems to end?

In this session, you will learn how developing content using an agile design process and performance support can help you survive the never-ending project. You will learn how strategically positioned performance support can ease timing and maintenance concerns. You will discover strategies for being agile in your design and development process that will help you quickly mobilize resources during crunch time. These strategies will ensure you meet and exceed your customer’s expectations.

In this session, you will learn:

  • How developing content using an agile design process and performance support can help you survive the never-ending project
  • How strategically positioned performance support can ease timing concerns
  • How discreet pieces of content reduce maintenance time and increase reuse of content
  • Strategies for being agile in your design and development process that will help you quickly mobilize resources during crunch time

Audience:
Intermediate and advanced project managers and directors.

Technology discussed in this session:
Ontuitive’s solutions.

Rory Francis

Performance Development Design Manager

Huntington National Bank

Rory Francis is the performance development design manager for Huntington National Bank. He has been involved in learning and performance development for over 15 years, including 12 years in the financial services industry. Rory is responsible for the training curriculum and performance support tools for Huntington’s Customer Relationship Management application, and leads the implementation of a common performance-support solution across the organization. He is a graduate of Ohio Northern University.

Rose Lawyer

Learning Development Manager

Huntington National Bank

Rose Lawyer is the learning development manager for Huntington National Bank. Having been in the learning world for almost 30 years, Rose currently specializes in aligning learning design with business outcomes, learning transfer, and performance support. Rose was vice president of training and organization development for Accor Hotels North America, and created their Learning Academy in the States. She is a graduate of the University of Delaware, and holds a senior professional in human resources (SPHR) certificate.

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715 Tailoring Performance Support to Your Audience

2:30 PM - 3:30 PM Thursday, June 9

303/304

This session addresses learning designers’ challenges with determining which type of performance support is suitable for a given audience, their role, and the tools they have access to in their work environment. At the Bank of Montreal, access to technology-based performance support varies widely and affects how learning and transfer materials can be designed.

In this session, you will explore some challenges faced in particular learning programs, with examples of solutions and lessons learned. The recommendations and examples in this session come from the presenter’s experience designing and assessing corporate learning programs, as well as tips from recent evidence-based research by leading learning experts. Through scenarios and successes from real cases, you will take away practical suggestions for use in your own design practices.

In this session, you will learn:

  • Best practices for conducting a thorough needs assessment for performance support
  • About obstacles to anticipate
  • Key questions to ask before proposing a solution
  • Ideas for making the most of the tools available to your audience

Audience:
Novice and intermediate designers.

Technology discussed in this session:
Electronic files, interactive electronic files, on-screen performance support, and other electronic performance support.

Pandora Bryce

Senior Instructional Designer

Bank of Montreal Institute for Learning

Pandora Bryce is a senior instructional designer at the corporate university of the Bank of Montreal, one of Canada’s major banks, where she is accountable for courses for 20,000 retail employees. She has been a lead designer on several award-winning leadership and sales programs (Bersin WhatWorks Award 2011 and 2013, ASTD Best Award 2012 and 2013). Pandora has delivered presentations and workshops in Canada, the US, Mexico, Great Britain, Australia, and New Zealand, and she has delivered guest lectures at many North American universities. She has a PhD in education from the University of Toronto, where she researched adult peak performance.

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801 Identifying and Planning a Mobile-first Project

4:00 PM - 5:00 PM Thursday, June 9

209

Mobile is happening. These days, the question isn’t whether you should be going mobile, it’s whether your project should lead with mobile or whether mobile should be the companion. There is a difference between designing a mobile-first and an (insert other technology here)-first project—a difference that flips your project strategy on its head.

This session will cover, step by step, the process Maestro strategists took in deciding to develop a partner’s project mobile-first. Topics covered will include brain research, adult learning patterns, and a user-centric approach, among other things. You will leave with the ability to determine in which situations leading mobile-first would be most beneficial and how to strategically approach a mobile-first project.

In this session, you will learn:

  • About advantages and disadvantages of a mobile-first approach
  • How one company approached a mobile-first project and succeeded
  • About frameworks to help you design a mobile-first approach
  • Why it’s OK to say no to a mobile-first approach

Audience:
Novice to advanced designers, developers, project managers, and directors.

Technology discussed in this session:
iPhone and iPad.

Phillip Neal

Vice President of Business Development

Maestro

Phillip Neal is the vice president of Maestro. Phillip has been involved in business and learning-strategy design for the past 15 years in a variety of industries; in his current position he designs business-changing learning and performance support for online and mobile environments. His ultimate goal is to address business needs and create value for organizations. He holds bachelor’s and master’s degrees in business.

Jacob Bodnar

Strategist

Maestro

Jacob Bodnar is a strategist for Maestro. He has an undergraduate degree in media arts and several years of experience as a business analyst and strategist, working with Fortune 500 companies to define business problems and craft solutions.

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802 BYOL: Photoshop Tips for Mobile Content

4:00 PM - 5:00 PM Thursday, June 9

306

Photoshop is arguably the most widely used tool for creating images in learning circles. However, if the images aren’t optimized, they can delay the delivery of the content to a mobile device. Photoshop also has a number of new features built in, and these features can assist in improving images from good to excellent.

In this session, you will learn how to “punch up” the brilliance of images taken with a digital camera or cell phone. You will also learn how to fix flaws often found in images, such as straightening a tilted image. Finally, you will find out how to create 3-D images within Photoshop so as not to rely on third-party tools.

In this session, you will learn:

  • To adjust the brilliance of a digital picture
  • To create a panorama
  • To optimize an image for mobile delivery
  • To create 3-D text in a flat image
  • To create a 3-D globe

Audience:
Novice and intermediate designers and developers.

Technology discussed in this session:
Adobe Photoshop.

Technology Required:
Photoshop, preferably less than a year old.

Phil Cowcill

Senior eLearning Specialist

Canadian Department of National Defence

Phil Cowcill is a senior eLearning specialist with the Canadian Department of National Defence, where he works with the Air Force in the Air Worthiness division. Phil started his multimedia development in 1983. In 1985, his team developed Canada’s first Level III interactive videodisc. In 1995, he was hired to set up, coordinate, and teach an interactive multimedia postgraduate program. In 2011, Phil coordinated and taught in Canada’s first postgraduate mobile application development program. Phil also travels and speaks at a variety of educational and multimedia conferences all over North America.

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803 BYOL: Mobile Learning Metrics You Should Measure (But Probably Don’t)

4:00 PM - 5:00 PM Thursday, June 9

Lone Star G

Free tools like Flurry Analytics and the xAPI can reveal important characteristics about how individuals learn while on the job, and they can help managers and course developers make design and technology decisions to best suit the needs of their end users. With thoughtful analytics implementation, derived from performance improvement plans and learning goals, managers can better understand what aspects of their course were successful and understand early where the learning gaps appear.

In this session, you will learn how Tech 2000 and Comstor used a mix of Flurry Analytics and the xAPI to make more informed instructional design and technology decisions based on mobile app usage in the field and learner behavior in their LMS. You will learn how the team set up its Lumious instance, the importance of creating a measurement plan, how to use personas to help segment behavior data, how to set up tracking for specific behavioral events, and how to use all this data to engage learners in their own performance improvement.

In this session, you will learn:

  • How to use the xAPI and Flurry Analytics to promote mobile learner course engagement
  • How users navigate your online course and enablement material, where they drop off, and how to re-engage them
  • How to track specific course events like video completions or clicks on interactive graphics
  • How to design xAPI recipes to segment behavior data for analysis
  • How to create a measurement plan that maps back to course learning objectives
  • How to better understand the demographics and geographic locations of your learners

Audience:
Novice and intermediate designers, developers, and directors.

Technology discussed in this session:
Flurry Analytics, the xAPI, and Totara LMS.

Technology Required:
Internet access and a web browser.

George Churchwell

Chief Strategy Officer

Tech 2000

George Churchwell is the chief strategy officer and co-founder of Tech 2000, a six-time winner of the Cisco Innovation Award at the Learning Partner Awards. George has focused on creating rich user experiences that reinvent how learners engage the world through mobility. Combining big data, education, and analytics expertise, George has helped connect people, processes, and data, from the chalkboard to the point of need and everywhere in between. George has experience in education technologies such as SCORM, AICC, and mobile learning. He has authored two education patents and is chair of the TSIA Education Community of Interest.

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804 cmi5: An Example Implementation of the New SCORM

4:00 PM - 5:00 PM Thursday, June 9

309

With the release of the “granite” version of cmi5, the next generation of SCORM has finally arrived. To take advantage of cmi5, you will need a new tool set in your development kit. First, you need to know how to send xAPI statements that conform to the cmi5 specification. Then you need to know how to read and write to the xAPI State and Agent services following the cmi5 rules.

In this session, you will learn how to develop cmi5-compatible content without waiting for the “rapid development” authoring tools to catch up. You will see an example cmi5 assignable unit, including free source code that you can use as the basis of your projects. You will learn the difference between “cmi5 defined”? statements and “cmi5 allowed” statements, showing examples of when each type of statement should be used. You will also learn which properties in the xAPI State document contain rules that must be followed by your cmi5 content.

In this session, you will learn:

  • How to send cmi5 statements using JavaScript
  • The difference between “cmi5 allowed” and “cmi5 defined” statements
  • How the xAPI State document provides rules your content must follow
  • About free source code that you can use in your cmi5 projects

Audience:
Advanced developers.

Technology discussed in this session:
HTML, JavaScript, the xAPI, and cmi5.

Art Werkenthin

President

RISC

Art Werkenthin, president of RISC, built his first learning management system (LMS) in 1988 and now has over 25 years’ experience working with LMS in the oil and gas, retail, finance, and other industries. Art is keenly interested in the xAPI specification, and RISC was an early adopter of this technology. Interested in expanding the xAPI to the LMS, Art has served for the past three years on the ADL cmi5 committee. In 2015, RISC demonstrated the first implementation of a cmi5 runtime engine embedded in its LMS. Art has presented on cmi5 at several conferences, including mLearnCon, DevLearn and xAPI Camp.

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805 Scaffolded Design for Mobile Learning

4:00 PM - 5:00 PM Thursday, June 9

211/212

Mobile learning is one component in a whole learning ecosystem. Many organizations have discovered what does not work: simply pushing existing content out to mobile as though it were merely an infrastructure. To design and deliver effective mobile learning requires a new design mindset: a mindset for mobile. This will help the organization adapt its approach to truly unlock the power of mobile learning.

In this session, you will learn how mobile learning can be both engaging and effective, and how you need a holistic design approach to achieve that. You will explore how mobile fits into social lives and what you can learn from that about how to use it in formal learning. You will also learn about what doesn’t work. The session will use a learning methodology to work through two case studies, exploring how design decisions for mobile affect engagement and effectiveness.

In this session, you will learn:

  • How to successfully implement mobile learning within your organization
  • About the importance of a design methodology to achieve success
  • To rehearse design approaches through two case studies
  • How to integrate social and storytelling approaches around mobile
  • To consider the use of game dynamics and game mechanics in the learning design

Audience:
Intermediate and advanced designers and directors.

Technology discussed in this session:
Knowledge technologies, sense-making technologies, storytelling technologies, and emerging wearable technologies.

Julian Stodd

Author and Founder

Sea Salt Learning

Julian Stodd is the founder of Sea Salt Learning, where he helps organizations get fit for the Social Age. Julian specializes in exploring learning design, the role of communities, social collaborative technology, and social leadership.He splits his time between writing and working around the world, exploring the strategy and implementation of learning, leadership, and cultural change. Julian is the author of eight books, including Exploring the World of Social Learning and The Social Leadership Handbook, and more than a thousand articles and blog posts.

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806 The Mobile Learning Primer: Getting Going with mLearning

4:00 PM - 5:00 PM Thursday, June 9

301/302

mLearning has been on the radar for a few years now, but many organizations are still getting started. And that’s a vulnerable position; there are a number of mistakes that are easy to repeat if you haven’t been paying attention and really gotten steeped in the possibilities. Further, the field is changing rapidly. Yet with some basic models that help you “think different,” you’re ready to take advantage.

This session will lay out frameworks that will help you recognize the real opportunities mobile has. Working from both principle and pragmatics, you’ll explore the potential in ways that prepare you to adapt to the changes. You’ll learn about common barriers that can trip you up, and you’ll leave with principles, tips, and examples. You will gain the framework to develop your plan to get started with mLearning.

In this session, you will learn:

  • About core mobile affordances
  • About new mobile opportunities
  • About common mobile mistakes
  • Practical tips for mobile success

Audience:
Novice designers, developers, managers, and directors.

Technology discussed in this session:
Smartphones, tablets, HTML5, apps, and wrapped apps.

Clark Quinn

Executive Director

Quinnovation

Clark Quinn is the executive director of Quinnovation. Clark, a PhD, provides strategic learning technology solutions to Fortune 500, government, not-for-profit, and educational organizations. An internationally known consultant, speaker, and author of five books as well as numerous articles and chapters, he integrates a deep understanding of thinking and learning with broad experience in technology to improve organizational execution, innovation, and ultimately performance.

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807 Design for Mobile: From Storyboards to Wireframes

4:00 PM - 5:00 PM Thursday, June 9

308

Most instructional designers have experience creating storyboards prior to developing eLearning solutions. The storyboarding process enables the designer to work through a concept and test various ways of structuring content. Storyboards are also used to communicate design concepts to eLearning developers when working in teams to build training solutions.

In this session, you will learn how the design process is similar and different for mobile. You will learn to apply a step-by-step approach to mobile design and the common approaches to creating design documents that translate well in a mobile environment. This approach may be incorporated into some existing storyboard processes. Yet, you will likely change the way you view design for all forms of eLearning!

In this session, you will learn:

  • About the differences between traditional eLearning design and a mobile design approach
  • Practices to create a mobile sketch
  • To develop a simple wireframe using standard templates and tools
  • About mockup tools to help you test and demonstrate your design’s functionality

Audience:
Novice and intermediate designers and developers.

Technology discussed in this session:
A variety of mobile design tools to support everything from wireframing to mockups.

Sarah Mercier

Managing Partner

Learning Ninjas

Sarah Mercier, the managing partner at Learning Ninjas, has over 18 years of experience as a facilitator, instructional designer, and learning solution developer. Her primary focus is strategy, design, and development in the area of innovative learning technologies. Sarah is the founder of meLearning Solutions, a mobile learning consulting firm now operating as part of Learning Ninjas. She is a national facilitator for the Association for Talent Development (ATD) for the Master eLearning Instructional Designer and Mobile Learning Certificate programs and designed and facilitates both the Essentials of Mobile Learning and Essentials of Interactive eBooks programs. Sarah's work has been published in The Book of Road-Tested Activities, 68 Tips for eLearning Engagement and Interactivity, TD Magazine, CLO Magazine, and a variety of other training and workforce publications.

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808 From Knight to Today: Evolving at the Speed of Mobile

4:00 PM - 5:00 PM Thursday, June 9

210

Skill training in first aid had changed little since the Knights of St. John formalized the process in the 11th century. The focus had been on in-class demonstrations, in-class practice, and paper-based exams, and students updated their skills only every three years. Fast forward to 2016; people aren’t learning that way anymore. So how do you transform hundreds of years of subject matter expertise into a 21st-century learning solution? Follow St. John Ambulance’s journey from inspiration at mLearnCon 2014 to leaping forward to embrace evolution through mobile learning.

In this session, see how the St. John team navigated internal and external resistance to bring about significant change in how the company designs, develops, presents, and evaluates first aid training. Learn how today it is creating learning experiences that would not be possible without mobile technologies; the organization has enhanced in-class and mobile learning sessions with video and had life-saving video go viral. Finally, see how, through mobile technologies, St. John has extended performance support far beyond the classroom.

In this session, you will learn:

  • How to overcome internal and external resistance
  • How to craft mobile learning experiences
  • Strategies to get started with mobile learning and performance support

Audience:
Novice and intermediate designers, developers, project managers, managers, and directors.

Technology discussed in this session:
Moodle LMS, low-cost tablets, polling applications, and portable video.

Keith Tyler

Senior Training Specialist

St. John Ambulance

Keith Tyler is a training development manager for St. John Ambulance. Having completed his first first-aid course at age 10, he has been practicing, teaching, and designing courses in various roles ever since—one day he hopes to get it right. An alumnus of the Royal College of Surgeons (Edinburgh), Keith has taken his passion for pre-hospital care and applied it to education by completing a specialization certificate in virtual learning. He is a recognized subject matter expert who has created and contributed to several nationally recognized courses.

Cindy Lund Chow

Chief Learning Officer

St. John Ambulance

Cindy Lund Chow is a chief learning officer with St. John Ambulance. Committed to innovation and growing the impact of learning and development on the bottom line, Cindy has more than a decade of experience in learning and organizational development, working with corporations and small businesses in Canada, the United States, and internationally. As CLO for St. John Ambulance, she is responsible for leading the training operation to the next level of excellence in serving clients and communities, in keeping with the company’s mission to save lives at work, home, and play.

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809 Effective Video for Learning on a Shoestring Budget

4:00 PM - 5:00 PM Thursday, June 9

310/311

Video can be an effective tool for workplace learning. In the past, producing video required sophisticated cameras, lighting, and editing equipment. Today, almost anyone can produce video, but the challenge is how to do so effectively, with sufficient quality, and on a limited budget.

In this session, you will learn of approaches to video production that work and gain an understanding of the overall production process. You will learn how to streamline production with effective up-front planning and how to use a variety of online and common desktop tools to produce the visual assets needed. You will also learn how to address the three critical issues of lighting, stability, and sound.

In this session, you will learn:

  • How to effectively plan your video production
  • How to focus videos for maximum effectiveness
  • How and why to write scripts rather than “wing it”
  • Why voiceover can make your videos more effective
  • How to use tools you already have to create visual assets
  • About inexpensive solutions related to the three key issues of stability, lighting, and sound

Audience:
Novice and intermediate designers, developers, and project managers.

Technology discussed in this session:
Video editing software, microphones, video cameras, and smartphones.

Thomas Spiglanin

Senior Project Leader

The Aerospace Corporation

Thomas Spiglanin is a senior project leader for The Aerospace Corporation. He has developed learning strategies and educational products for over 20 years, increasingly through using video for the workplace. He now leads technical education projects for Aerospace University, the educational division of The Aerospace Corporation. Thomas earned his PhD from Wesleyan University and his BS from the University of California–Riverside.

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810 Data-driven Meets Learning: Using Analytics to Measure ROI and Improve Design

4:00 PM - 5:00 PM Thursday, June 9

303/304

Video is the go-to medium in society, and it can be a valuable tool for delivering performance support and training. Most companies are searching for metrics to evaluate the impact of learning content produced, including videos, and asking learning teams to demonstrate ROI: Does their content produce measurable benefits? Which design techniques result in the best content? Without being able to successfully leverage analytics, learning teams cannot answer.

In this session, you will explore a real example of how analytics information was leveraged to demonstrate the benefits of learning content (specifically, YouTube performance support videos) to an organization and drive informed decisions on content creation within the learning development team. Throughout this case study, you will also brainstorm and discuss the important starting questions of any analysis, how to move beyond reporting the stats from your content management system, and why comparing content at the same benchmarks to improve design is critical.

In this session, you will learn:

  • Which types of metrics are available in YouTube Analytics
  • Techniques to benchmark content analytics for comparisons
  • Ways to leverage your platform’s analytics systems to determine your contents’ ROI
  • How to leverage free commercial business intelligence tools to help with your analysis
  • How to tie measured analytics to evaluating content success

Audience:
Novice to advanced designers, developers, project managers, and directors.

Technology discussed in this session:
YouTube channels, YouTube Analytics, Google Analytics, Microsoft Excel, and business intelligence tools.

Camille Metzinger

eLearning Specialist

OSIsoft

Camille Metzinger is an eLearning specialist at OSIsoft, responsible for managing and leading content development for OSIsoft’s customer-facing YouTube learning channel, OSIsoftLearning. This channel is the go-to place for over 4,000 subscribers to receive performance support to address their on-demand learning needs when using OSIsoft software. It received nearly half a million views in 2015. In addition to eLearning content development, Camille has spent the last five years teaching technical subjects, from training classes on OSIsoft software over the last three years to engineering classes as a teaching assistant at the University of California– Davis, where she received her MS in mechanical engineering.

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811 Hit ‘Em with Your Best Shot: Pro-quality Video Production on a Budget

4:00 PM - 5:00 PM Thursday, June 9

Lone Star H

For trainers or educators who need to stay relevant and maintain their creative edge, a fundamental knowledge of basic video production and editing is essential. Creating effective, professional-quality video training for delivery on multiple devices, including smartphones and tablets, presents a variety of design challenges that require specialized planning with attention to image composition, duration, script writing, recording methods, and editing techniques.

In this session, you’ll learn the basics of designing video training from concept to delivery. The session will cover how to choose and use the right audio and video hardware and editing software. It will also cover simple tips and techniques for planning, writing, composing, shooting, lighting, and using green screens for studio and field production to produce professional results on limited budgets, and how your video can be repurposed for web and broadcast delivery. This session may also fill in gaps you have when it comes to creating effective video specifically for training.

In this session, you will learn:

  •  How to optimize video productions for multiple device delivery
  •  How to create a professional-quality product with limited resources
  •  Tips on writing specifically for video training
  •  Tips on basic production techniques
  •  Tips on single-camera techniques and video effects

Audience:
Novice to advanced designers, developers, and directors.

Technology discussed in this session:
Consumer- and professional-level camcorders, microphones, tripods, editing software, green screens, lights, and delivery media; this includes Adobe Premier Pro, Sony NX70 Camcorder, and iPhone.

Stuart Bender

Learning Technologies Specialist

CCC Information Services

Stuart Bender is a learning technologies specialist at CCC Information Services, specializing in video production and user assistance tool development for marketing and training. He is also an artist and educator with over 30 years of video production experience. His videos have been screened internationally, including at the Prix Ars Electronica in Linz, Austria, at the New York Video Festival at Lincoln Center, and when he was a guest speaker at the Directors Guild of America in Los Angeles. Stuart has held adjunct and full-time university faculty positions, with awards from the National Endowment for the Arts and the Society for Technical Communication.

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812 Augmenting Your Reality: Using Interactive Video

4:00 PM - 5:00 PM Thursday, June 9

208

Finding ways to make learning “stick” with technology is always a challenge. Augmented reality (AR) is one of those “make it stick” technologies. With AR, you enable students to interact with the world using their mobile devices. This can improve their understanding of lessons through direct interaction with the objects around them. Now add video to AR projects, and you’ve combined a popular medium of instruction with cutting-edge tech.

This session will define and compare augmented reality and virtual reality (VR). It will explore several existing AR solutions (apps) capable of using interactive video that are free to use. There are many apps available to use, but not all are easy to integrate with interactive video. The session will outline the types of video that work best when developing AR solutions, including capture/creation suggestions. You will also see several project ideas and plans (with examples you can take with you) that can help ensure a successful AR project with interactive video.

In this session, you will learn:

  • Which AR apps work best for interactive video
  • The difference between AR and VR and why it’s important to distinguish between the two
  • How to save your video for the best interactive AR results
  • From an interactive AR example using the Aurasma AR development tools and app
  • To prepare multiple ideas to use for an AR interactive video project

Audience:
Intermediate designers, developers, and project managers.

Technology discussed in this session:
iDevices (iPhone, iPad) and Android mobile devices (Galaxy, tablets); augmented reality apps and their associated cloud-based development tools; and video conversion tools (cloud- and desktop-based).

Destery Hildenbrand

Multimedia Learning Specialist

Rockwell Collins

Destery Hildenbrand is a multimedia learning specialist with Rockwell Collins and an adjunct instructor at Kirkwood Community College. Destery has over 14 years of experience in training and development for corporate and higher education and is a champion of technology in learning. He spends his time developing experiences that use engaging technology such as augmented reality and 360-degree immersive video, along with other, more traditional development tools. As an event speaker for the past three years, Destery travels the country to engage, share, and encourage other learning professionals to expand their use of technology in development.

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813 From Databases to Simulations: How to Leverage Interviews with SMEs

4:00 PM - 5:00 PM Thursday, June 9

307

Capturing intellectual property has become imperative as more employees job hop or retire, taking the company “secret sauce” with them. L&D pros need to adopt efficiencies for SME video interviews in order to leverage their wisdom for state-of-the-art knowledge transfer.

In this session, you will learn new techniques for interviewing SMEs that leverage their words of wisdom for interactive simulations, bringing their war stories to life for unforgettable learning. You will also learn how to record video interviews with anyone in the world from your desktop. Takeaways include tips and tricks for using free, easy recording tools and a new time-saving video-indexing technology.

In this session, you will learn:

  • Interview techniques informed by classic drama to increase the potency of teaching moments within simulations
  • How to quickly index content for on-demand learning
  • The beauty, value, and versatility of granular reusable learning objects

Audience:
Novice to advanced designers, developers, project managers, and directors.

Technology discussed in this session:
Skype, Evaer, and Panopto.

Patricia Franklin

Vice President

The Learning Alchemist

Patricia Franklin, a vice president at the Learning Alchemist, leverages her knowledge transfer, simulation, and gamification expertise to retain talent and intellectual capital for her Global 2000 clients. In her previous roles as program director for the Economist’s online Economist Education series and as chief learning officer for Vistage International, Patricia’s programs for 14,000 executives earned her employer Training Magazine’s Top 125 Winner Award for achieving global excellence in corporate-sponsored education. Her knowledge-transfer platform, Virtual Guru, was shortlisted for the Economist 2015 Innovation Competition prize from a field of 100 entrants from 29 countries.

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814 How Performance Support Saved the Classroom!

4:00 PM - 5:00 PM Thursday, June 9

Brazos

The performance support industry has been searching for a true “blended learning” solution for years and has fallen short because it has been about blending training only. That has limited instructors’ impact and reach beyond the classroom, leaving them to be seen as event-based only.

In this session, you will learn how to move from blended training to true blended learning. You’ll explore how performance support can be a powerful addition to the classroom experience, one that frees the instructor to do what they do best: remediate, model, and provide feedback. Learn how it also helps them extend their impact beyond the classroom in amazing ways, helping them prove true ROI related to the classroom.

In this session, you will learn:

  • How to redesign the classroom to incorporate PS
  • About an enablement model, rather than a dependent knowledge-based one
  • How to measure learning’s impact before and after class
  • To better understand the new role of the trainer in this new model

Audience:
Intermediate and advanced designers, directors, and senior leaders.

Technology discussed in this session:
Ontuitive, Panviva, AskDelphi, and Ancile.

Conrad Gottfredson

Chief Learning Strategist

APPLY Synergies

Conrad A. Gottfredson, the chief learning strategist at APPLY Synergies, has deep experience in organizational learning, collaborative development, knowledge management, online learning, performance support, and instructional design and development. Conrad is the original developer of the Learning at the Five Moments of Need framework now in use around the world. He has worked with many of the world’s largest organizations, helping them attain higher levels of learning agility. Conrad’s experience includes the design and deployment of large-scale knowledge management and performance support systems within multinational corporations. In 2014 Conrad was awarded the Guild Master Award for his accomplishments and contributions to the eLearning community. He holds a PhD in instructional psychology and technology.

Bob Mosher

Chief Learning Evangelist

APPLY Synergies

Bob Mosher, the chief learning evangelist at APPLY Synergies, has been an active and influential leader in the learning and training industry for over 30 years, and is renowned worldwide for his pioneering role in eLearning and new approaches to learning. Before co-founding APPLY Synergies consultancy with Conrad Gottfredson, Bob served as the chief learning evangelist for Ontuitive, director of learning strategy and evangelism for Microsoft, and executive director of education for Element K. He is an influential voice in the IT training industry, speaking at conferences and participating in industry associations. Bob was awarded the Guild Master Award in 2014 for his accomplishments and contributions to the eLearning community.

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815 Keeping Performance Support Solutions Relevant in a World of Constant Change

4:00 PM - 5:00 PM Thursday, June 9

Lone Star F

Moments after a performance support solution has been introduced, it is quite possible that it contains irrelevant or inaccurate information due to the constant state of change businesses are experiencing in technology, policy, and process. A core tenet of performance support is that it is immediately helpful. Often, it takes just one irrelevant or inaccurate experience to cause a user to abandon a performance support solution permanently.

In this session, you will learn strategies and tactics to help you successfully plan for and implement a sustainment strategy for your performance support solutions, including the areas of design and development, business process, roles and resources, and governance. Learn how the successful sustainment of a performance support solution starts with careful planning and continues through thoughtful management, sound business process, and effective governance until the end of the solution’s life span, often measured in years.

In this session, you will learn:

  • Tips for designing solutions that are easier to sustain
  • How to develop a long-term business process focused on sustainment
  • About roles and resources necessary for effective sustainment
  • Concepts to establish a governance model that supports sustainment

Audience:
Intermediate designers, project managers, and directors.

Jeremy Smith

Senior Learning Solutions Manager

Herman Miller

Jeremy Smith, a senior learning solutions manager at Herman Miller, focuses on learning strategy, change management consulting, and global shared learning services under the umbrella of talent management. Jeremy has been a corporate learning professional for over 20 years, and during that time has played a leading role in learning organizational structure, infrastructure, design and development, governance, measurement, and resourcing strategies. For more than seven years Jeremy has led the effort to introduce and operationalize performance support strategies and systems at Herman Miller, including solutions for IT applications, product introductions, corporate competencies, talent planning, and management skills.

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MB19 Daily Docent Kickoff

7:30 AM - 8:15 AM Friday, June 10

301/302

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Brenda Enders

President & Chief Learning Strategist

Enders Consulting

Brenda Enders is the president and chief learning strategist for Enders Consulting, a St. Louis, MO-based company. She is a consultant, author, and public speaker specializing in leveraging innovative technologies to improve employee performance. She has 19 years’ experience in the learning and development field. Brenda’s first book, Manager’s Guide to Mobile Learning, was published in 2013. Prior to founding Enders Consulting, Brenda was the chief learning strategist and learning services practice leader for a custom learning solutions provider for 12 years, where she led the design and deployment of innovative and award-winning custom learning solutions.

Thomas Spiglanin

Senior Project Leader

The Aerospace Corporation

Thomas Spiglanin is a senior project leader for The Aerospace Corporation. He has developed learning strategies and educational products for over 20 years, increasingly through using video for the workplace. He now leads technical education projects for Aerospace University, the educational division of The Aerospace Corporation. Thomas earned his PhD from Wesleyan University and his BS from the University of California–Riverside.

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MB20 Getting SMEs Comfortable on Video

7:30 AM - 8:15 AM Friday, June 10

303/304

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Ty Marbut

Executive Producer

Ty Marbut Instructional Video

Ty Marbut, executive producer at Ty Marbut Instructional Video, is an independent producer, director, editor, and adviser of instructional multimedia and documentary films. Focusing on training principles drawn from research in cognitive psychology, Ty works with teachers and teams in higher education, private companies, and government to deliver their messages as effectively as possible through multimedia immersion, high level-of-processing interaction, and the efficient use of existing media and human talent. His specialty areas include instructional video production and direction, training others in video production, and interactive video pedagogy.

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MB21 CANCELLED - Virtual Reality Training

7:30 AM - 8:15 AM Friday, June 10

306

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Anders Gronstedt

President

Gronstedt Group

Anders Gronstedt is the president of the Gronstedt Group, which helps global companies like Google, KPMG, DaVita, and Kimberly-Clark improve performance with innovative learning approaches, including next-generation digital simulations, gaming, transmedia storytelling, immersive 3-D virtual worlds, and virtual and augmented reality. Anders holds a PhD and is a former faculty member of the University of Colorado–Boulder School of Journalism. His articles have appeared in the Harvard Business Review.

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MB22 Performance Support Lessons Learned

7:30 AM - 8:15 AM Friday, June 10

307

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Yanay Zaguri

Director of Product

Kryon Systems

Yanay Zaguri is Kryon Systems’ director of product. Yanay has more than 15 years of experience in general education and organizational learning, focusing mainly on learning technologies for the past eight years. Prior to becoming a product manager at Kryon Systems, he served as the head of instructional design and learning technologies with Pelephone Communications, Israel’s largest mobile carrier; as the head of learning technologies with HOT, a broadcasting provider; and as a learning manager at Meitav College where he redesigned and built all of the college’s core courses using eLearning. Yanay holds an MA degree in social psychology from Tel Aviv University and a BA degree in psychology.

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MB23 Making Video More Engaging

7:30 AM - 8:15 AM Friday, June 10

308

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Matthew Pierce

Learning & Video Ambassador

TechSmith Corporation

Matthew Pierce, a learning and video ambassador for TechSmith Corporation, is an advocate of using video for learning, marking, and communicating. Throughout Matt’s career, he has managed training, instructional design, support, public relations, social media, and video teams at TechSmith. He has also been an instructional designer. Matt regularly contributes to several online publications in the US and UK. He has an MS in instructional technology from Indiana University.

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MB24 Learning in the Workflow

7:30 AM - 8:15 AM Friday, June 10

309

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Conrad Gottfredson

Chief Learning Strategist

APPLY Synergies

Conrad A. Gottfredson, the chief learning strategist at APPLY Synergies, has deep experience in organizational learning, collaborative development, knowledge management, online learning, performance support, and instructional design and development. Conrad is the original developer of the Learning at the Five Moments of Need framework now in use around the world. He has worked with many of the world’s largest organizations, helping them attain higher levels of learning agility. Conrad’s experience includes the design and deployment of large-scale knowledge management and performance support systems within multinational corporations. In 2014 Conrad was awarded the Guild Master Award for his accomplishments and contributions to the eLearning community. He holds a PhD in instructional psychology and technology.

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MB25 Writing a Winning Conference Speaking Proposal

7:30 AM - 8:15 AM Friday, June 10

310/311

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

David Kelly

Executive Vice President and Executive Director

The eLearning Guild

David Kelly is the executive vice president and executive director of The eLearning Guild. David has been a learning and performance consultant and training director for more than 15 years. He is a leading voice exploring how technology can be used to enhance training, education, learning, and organizational performance. David is an active member of the learning community and can frequently be found speaking at industry events. He has contributed to organizations including ATD, eLearn Magazine, LINGOs, and more. David is also known for his curation efforts, especially related to conferences and events for learning and performance professionals.

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901 BYOL: You Already Know How to Build mLearning (You Just Don’t Know It)

8:30 AM - 9:30 AM Friday, June 10

Lone Star G

Mobile learning is rapidly becoming a must-have for organizations big and small. For most designers, getting started is a huge hurdle they have yet to overcome. Considering all the new technology, platforms, authoring tools, and skills required to make it all work can paralyze even the best learning pros.

In this session, you’ll learn how quick and easy it can be to build mobile learning with skills and tools that you already have. If you have PowerPoint (yes, PowerPoint), you have everything you need to create visually appealing, interactive, and dynamic mobile learning solutions. Additionally, you will learn how to create mobile-friendly videos and interactive eBooks.

In this session, you will learn:

  • About several mobile-friendly learning content types that can be easily authored from PowerPoint
  • How to quickly and easily create mobile-friendly videos
  • How to create interactive eBooks
  • About easy-to-use templates to jump-start your mobile learning projects

Audience:
Novice to advanced designers, developers, and project managers.

Technology discussed in this session:
PowerPoint, portable document format (PDF), eBooks (EPUB), and mobile devices (smartphone, tablets, etc.).

Technology Required:
PowerPoint 2013 and Wi-Fi capability.

Mike Taylor

Director of Learning Technology

Mindset Digital

Mike Taylor directs learning technology and online learning at Mindset Digital in Columbus, Ohio. He has over 20 years of experience successfully developing and deploying a wide variety of learning strategies and technologies. Mike holds an MBA degree from Ohio University and a master’s degree in educational technology from San Diego State University.

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902 BYOL: Using Trivantis Lectora 16’s New Responsive Design

8:30 AM - 9:30 AM Friday, June 10

306

With version 16, Lectora is now fully ready for you to create responsive design lessons—those that will work equally well on desktops, tablets, and smartphones.

In this session, you will learn step by step how to create a lesson in Lectora. You will learn about the specific features that will let you be productive and proud of the lessons you create. You will explore its powerful functionality, such as lesson viewing, object and text scaling, overriding, and the device rotation trigger. Lectora 16 offers the best of all worlds for users, from the novice developer to the more advanced. See just what you can do in your responsive design projects!

In this session, you will learn:

  • To build up to five different views of your lesson, all in one lesson file
  • To apply automatic object and text scaling
  • To override default actions and reset the overrides
  • About Lectora’s new device rotation trigger and its new CurrentView variable to help the learner

Audience:
Novice and intermediate designers and developers.

Technology discussed in this session:
Trivantis Lectora 16.

Technology Required:
Trivantis Lectora 16.

Joe Ganci

Owner

eLearning Joe

Joe Ganci is the owner and president of eLearning Joe, a custom learning company. Since 1983, he has been involved in every aspect of multimedia and learning development. Joe holds a computer science degree, writes books and articles about eLearning, and is widely considered an eLearning development guru. He consults worldwide and also teaches at conferences and client sites. Joe writes tool reviews and has received several awards for his work in eLearning, including a Lifetime Achievement Award in 1999 and an eLearning Guild Master Award in 2013. His mission is to improve the quality of eLearning with practical approaches that work.

Nancy Reyes

Instructional Design Manager

eLearning Brothers

Nancy Reyes is an instructional design manager at eLearning Brothers. Nancy’s career in learning and development focuses on strategic management of instructional design, distance education, and emerging technology functions. Nancy holds an EdD degree in instructional technology and distance education and was the winner of SolutionFest 2014’s Best Immersive/Simulation/Game-Based Solution.

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903 SMS-based Performance Support System

8:30 AM - 9:30 AM Friday, June 10

310/311

Most performance support systems assume an environment where Internet and a tablet or laptop are available. However, there are situations in which access to Internet devices is not possible, like in remote education or when sales agents work in remote areas. In such places, SMS is the only channel for delivering performance support.

In this session, you’ll learn how a performance support system using mobile SMS technology is implemented. For people working in performance support, the session will provide a perspective on how nontraditional SMS-based systems can be designed. It will also be of use to those seeking applicability of the same in their domain. This session will explain how an SMS channel allows for limited communication but, when designed properly, can be effectively used for performance support delivery for various business contexts, such as sales training.

In this session, you will learn:

  • How SMS-based performance support systems work
  • About use cases in business contexts like sales, financial services, and credit card selling
  • About the complexity of such restricted systems and overcoming challenges
  • About other situations in which SMS systems can be of use

Audience:
Novice to advanced project managers and managers.

Technology discussed in this session:
Mobile SMS technology.

Sameer Nigam

Managing Director

Stratbeans Consulting

Sameer Nigam, the managing director of Stratbeans Consulting, has 18 years of experience in skill development and knowledge transfer across various domains. He’s worked in locations around the world, including the USA, the UK, and India. Sameer holds degrees from the Indian Institute of Management (IIM) and the Indian Institute of Technology (IIT), Kanpur. He’s worked with GENPACT to monitor knowledge transfer across large US MNCs in the retail, defense, aerospace, and engineering sectors. In 10 years with TCS, he has worked with Fortune 500 organizations including P&O Nedlloyd and Cummins Engine Company. In India, Sameer has done online learning development and LMS development projects with organizations such as KFC, Aviva, Metlife, the Ministry of Commerce, and the government of India.

Prasoon Nigam

CTO

Stratbeans Consulting

Prasoon Nigam is the vice president of technology at Stratbeans Consulting. He has more than 14 years of experience in the industry, and he has worked in fields as complex as chip design and compiler optimizations. He earned a bachelor of technology degree in electrical engineering from India Institute of Technology Kanpur (IIT-K) in 2001. Prasoon has won various awards. He invented a novel image-based search engine that fetched an award from TCS. His innovative solutions—using a broad range of technology like machine learning, expert systems, gamification, and decision support systems—have helped resolve various client problems ranging from technical to business critical.

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904 Using Mobile Devices to Create Design Assets

8:30 AM - 9:30 AM Friday, June 10

303/304

Including media in the training you create can be a fantastic way to make your content easier to understand and remember. But you don’t always have the time and budget to hire someone to create these design assets for you, and sometimes stock media just won’t cut it. There is another option, however: creating media yourself. And you likely already have two tools that can help you out—your smartphone and tablet. By knowing more about the apps and tools that can help you create some of the media needed, and by using a device you already own, you can be more efficient and keep project budgets down.

In this session, you’ll explore apps that can help you build animated videos in under an hour, create comics without needing to draw, quickly record your own podcasts, and make people who think they can’t draw look like competent artists. You’ll also learn about the physical tools that can push your mobile devices even further.

In this session, you will learn:

  • How to recognize situations where media created in an app can work for a project
  • About apps you can use to easily create images, videos, audio recordings, and more
  • About basic media design skills you’ll want to develop to push these apps even further
  • About physical tools, such as styluses and stand clips, that can help improve the content you create on mobile devices

Audience:
Novice designers.

Technology discussed in this session:
Adobe Voice, Tayasui Sketches, Comic Life, and Paper, as well as physical tools that can be used with these apps, such as the Jot Pro and the Pencil by FiftyThree.

Bianca Woods

Sr. Manager of Programming

The eLearning Guild

Bianca Woods is a senior manager of programming for The eLearning Guild. With degrees in both art education and education media design and technology, she focuses on creating practical learning experiences that take advantage of the clarity and immersiveness that technology and good design can offer. Bianca has years of experience in education, including designing in-class courses, eBooks, eLearning, videos, and other media for BMO Financial Group; creating interprofessional collaboration content for Training Pirates; and working as a classroom teacher.

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905 Mobile Mindset: Alternate Delivery Method or Fundamental Shift in Education?

8:30 AM - 9:30 AM Friday, June 10

Brazos

While technology has transformed people’s lives, L&D has primarily stayed the same. Sure, the industry has evolved by utilizing technology to access and track content, but it is still focused on the traditional course mentality. Should you be going down the same path with mobile learning? What are the opportunities for mobile to help promote a fundamental change in how and when you provide education?

This session will begin by exploring benefits of anywhere/anytime vs. just in time. Learn how the unique affordances of mobile tech enable you to provide powerful bite-sized contextual learning opportunities at the moment of need, increase knowledge retention, and supply performance support in new ways. You’ll see a wide variety of examples and discuss how these new approaches have provided unique business value to the organization, as well as created a fundamental shift for education and performance support solutions.

In this session, you will learn:

  • About the affordances that mobile technologies bring to the L&D table
  • How to use microlearning to increase retention and application of critical content
  • How augmented reality can be used to increase awareness of campaigns, provide real-world context, and deliver just-in-time performance support
  • Why organizations are rethinking how and when to provide training through mobile technologies
  • How wearables fit into the mobile learning equation

Audience:
Novice and intermediate designers, developers, project managers, and directors.

Technology discussed in this session:
SMS/MMS in subscription models, augmented reality, various wearables, videos, and performance support in native and web apps.

Brenda Enders

President & Chief Learning Strategist

Enders Consulting

Brenda Enders is the president and chief learning strategist for Enders Consulting, a St. Louis, MO-based company. She is a consultant, author, and public speaker specializing in leveraging innovative technologies to improve employee performance. She has 19 years’ experience in the learning and development field. Brenda’s first book, Manager’s Guide to Mobile Learning, was published in 2013. Prior to founding Enders Consulting, Brenda was the chief learning strategist and learning services practice leader for a custom learning solutions provider for 12 years, where she led the design and deployment of innovative and award-winning custom learning solutions.

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906 Project Management for Video eLearning

8:30 AM - 9:30 AM Friday, June 10

Lone Star H

When they go right, video projects can go incredibly right! But when they go wrong, they can go very, very wrong. The stakes are higher with eLearning in video form because of the costs, expectations, and limitations in making updates to content.

In this session, we’ll answer questions such who to solicit/accept feedback from, how to sidestep IT roadblocks, where to store those massive source files, what content should never be made into a video in the first place, and how to know when your project has gone off track. We’ll also examine the proven strategies and methodologies that will allow you to produce more videos faster, increase learning quality, and stay sane in the middle of crazy.

In this session, you will learn:

  • How to spot train wrecks in the making
  • How to plan to your available budget and timeline
  • How to communicate appropriately with SMEs, management, legal, IT, etc.
  • How to address fears and questions about managing video eLearning projects
  • How to draft an action plan to hit the ground running immediately

Audience:
Intermediate and advanced project managers, managers, and directors.

Technology discussed in this session:
Video production tools, project tracking tools, and learning management systems.

Sam Rogers

President

Snap Synapse

Sam Rogers, the president of Snap Synapse, creates more effective, efficient, and engaging ways to deliver learning for clients including Google, Capital One, Deloitte, and AAA. He produced YouTube’s first online certification training, and he is a writer, director, producer, composer, and performer for stage and screen. Sam also writes and speaks frequently at conferences, sharing his passion for solving the problems that matter and inspiring learners to action.

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907 Video Training for Simultaneous Practice in the Kitchen

8:30 AM - 9:30 AM Friday, June 10

208

When hiring entry-level employees who need to be able to start work immediately, you need to ensure they have the skills required to complete the job. It isn’t always practical to have a manager supervising them through each step of their job when working on a tight deadline. Using online video, the new hire can learn the processes of the organization while completing work.

In this session, you will learn how to create video lessons that allow the learner to work along with a video created by their supervisor to outline basic skills and requirements of their performance. See how managers can leverage video training for cost-efficient on-off situations. And finally, you will learn how to leverage your LMS to create video-based learning tracks.

In this session, you will learn:

  • New ways to optimize new employees’ productivity
  • How managers can teach one-off new hires throughout the year in a cost-effective manner using video
  • How employees can begin working simultaneously with learning
  • How to create learning tracks in an LMS with video learning

Audience:
Novice designers and project managers.

Technology discussed in this session:
Adobe Captivate 8, Adobe Premiere, Elements 10, iMovie, Canon Vixia HD, G20 Lavaliere microphones, Microsoft PowerPoint, IMC The Learning Suite, and Dell Inspiron 15 3000 series.

Emily Wood

eLearning Developer

Oregon Child Development Coalition

Emily Wood is the eLearning developer for the Oregon Child Development Coalition, where she is responsible for an eLearning portfolio that serves 1,400 full-time and seasonal staff. With over 14 years of experience in training and instructional design, Emily has executed in-person and online training programs for the federal government, nonprofits, and the corporate sector. Emily’s professional eLearning and instructional design experience includes National Geographic’s education division, the United States Army, and the Monterey Bay Aquarium; she has led software training, soft skills training, and compliance projects. Emily holds a master of science degree in instructional science and technology and has CSPO, CSM, and PMI-ACP certifications.

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908 Television-based Video Distribution Options

8:30 AM - 9:30 AM Friday, June 10

211/212

Educational video distribution is a moving target, and the options for distributing video can be daunting. Apple, Amazon, Google, and others all have separate ecosystems for video distribution. The ultimate solution for many is to have a presence in each ecosystem; however, learning exactly how to prepare videos, apps, and metadata content for each can be time-consuming and confusing.

This fast-paced session will focus on the video distribution landscape. You will hear about each of the major distribution options, with the advantages and drawbacks highlighted. For each of the major video ecosystems—including YouTube, Roku, Amazon TV and Apple TV—you will learn about back-end app development and ongoing maintenance requirements. The session will cover best practices for video distribution and common mistakes. You will leave with a better understanding of the various ecosystems used to distribute video content.

In this session, you will learn:

  • About the options for video distribution
  • How apps are developed and maintained on Roku, Apple TV, and Amazon Fire TV
  • To identify secondary video ecosystems
  • Best practices for distributing learning content
  • About the resources you will need to distribute video

Audience:
Novice and intermediate developers and directors.

Technology discussed in this session:
Roku, Apple TV, YouTube, and Amazon Fire TV.

Mark Lassoff

Founder and President

Punk Learning

Mark Lassoff, the founder of LearnToProgram.tv, has been involved in online learning for nearly 15 years, mostly as an entrepreneur. He started the company in 2011 with the idea of bringing online education to those who wanted to learn web and mobile development at an affordable price point. Since its founding, over 1 million people have enrolled in the company’s online courses. Mark speaks frequently on coding and online education. He has spoken at multiple conferences and been featured at SXSW, DevCon Europe, the Pan African Mobile Conference, and Code PaLOUsa. He is a 2017 recipient of The eLearning Guild’s prestigious Guild Master Award.

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909 Making Video Brain-friendly

8:30 AM - 9:30 AM Friday, June 10

Lone Star F

Video is all around us. But what does video actually do to the brain? And are there best practices to keep in mind when you use video for learning? A nice video is not always a good video for learning purposes.

In this session, you will learn how the human brain consumes, processes, and learns from video. Based on neurological insights, you will learn the differences in the brain when using an animation vs. a human presenter. You will learn what to do, and what not to do, when you want to make a brain-friendly learning video, one that communicates most effectively. Additionally, you will learn what you can do to keep your learners watching until the end of the video.

In this session, you will learn:

  • How your brain processes images and videos
  • Which parts of your brain are active when watching video
  • How to optimize your videos to communicate more effectively to the brains of your viewers
  • Techniques to make your “talking head” instruction videos more “human” and trustworthy
  • About the different effects in the brain when using a cartoon or animation, compared to a human presenter

Audience:
Novice to advanced designers and developers.

Technology discussed in this session:
YouTube, interactive video, and live cameras (webcam, phone, or video cameras).

Hans de Graaf

eLearning and Video Expert

Dutch Knowledge Center for Online Learning

Hans de Graaf is an eLearning and video expert for the Dutch Knowledge Center for Online Learning (KCOL). In 1995, Hans started his own software firm, Talking Telecom Technologies. In 1998, the company made a product for computer-based examination; that’s why Hans started a company in eLearning: Education Permanente Internationale. In 2007, Hans started a new company called Icademy, which produced well over 350 online courses. In 2013, Hans founded HiHaHo, a tech startup with an online tool for making videos interactive. He joined KCOL in September 2015. As a "brain tweaker," Hans speaks on "brainful decisions," critical thinking, and effective learning.

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910 Creating a Responsive Mobile Performance Support Module

8:30 AM - 9:30 AM Friday, June 10

301/302

Incorporating video in a responsive performance support project can be daunting. Video done for vertical delivery comes with specific dos and don’ts. This session shows how to use vertical video, the new Adobe Animate CC, and Adobe Captivate to make cost-effective, rapid mobile performance support modules.

In this session, you will learn best practices for video and the development of vertical video. You will see how Adobe Animate CC and Adobe Captivate work together to showcase video content in a mobile performance support module. For those new to video, this will show a workflow that they can use to expand their existing skill set. For those with video experience, this will show how Animate and Captivate work together with video to create a useful performance support element.

In this session, you will learn:

  • How to use Adobe Animate to make animated content
  • The basics of working with MP4 video in Captivate
  • How to connect Animate content to a Captivate project
  • About the workflow of a video-based performance support project
  • Best practices for creating on-demand video learning content

Audience:
Novice to advanced designers, developers, and project managers.

Technology discussed in this session:
Adobe Captivate and the new Adobe Animate CC.

Josh Cavalier

CEO and Founder

Lodestone

Josh Cavalier, the CEO and founder of Lodestone, has worked in the eLearning industry for more than 23 years. Focusing on the intersection of education and technology, Josh specializes in education media production, rapid eLearning tool implementation, and microvideo creation. He has appeared in People magazine describing his method of historical digital photography, and he holds a BFA from the Rochester Institute of Technology.

Kirsten Rourke

Speaker, Instructional Designer

Rourke Training

Kirsten Rourke, an instructional designer at Rourke Training, has been a learning and development trainer and consultant for over two decades. She is an eLearning developer, public speaker, and certified technical trainer who works with a large eLearning development team. Kirsten speaks publicly and conducts training on eLearning development, Captivate, and Adobe Creative Cloud products at seminars across the country.

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F06 Performance Support in Context: Learning and Development in Flux

8:30 AM - 9:30 AM Friday, June 10

Lone Star A-E

Performance support, mLearning, and more are part of a bigger picture, a shift in the role of learning and development (L&D). The realization is that competitive pressures are requiring organizations to become more nimble, with an ability to adapt, but what role does performance support play in this bigger picture? Understanding the drivers and opportunities implied by increasing changes augurs a new and valuable way for L&D to contribute.

In this session, you will hear about performance support in a context that links eLearning, social media, mLearning, and more into a coherent whole. You will learn how to balance optimal execution as continual innovation places new demands on L&D and presents new opportunities. Explore how to support employees across their roles by leveraging technology in new ways. See how a successful approach requires an overarching framework within which to integrate the elements. Finally, the session will take a larger perspective on developing a performance ecosystem, which provides the mechanism to take performance support further and reposition L&D at the core of organizational success.

In this session, you will learn:

  • Where performance supports the performance ecosystem
  • About the organizational drivers requiring this shift
  • About the other elements in a performance ecosystem
  • About the strategic opportunities that exist

Audience:
Intermediate and advanced directors.

Technology discussed in this session:
Performance support, portals, and social media.

Clark Quinn

Executive Director

Quinnovation

Clark Quinn is the executive director of Quinnovation. Clark, a PhD, provides strategic learning technology solutions to Fortune 500, government, not-for-profit, and educational organizations. An internationally known consultant, speaker, and author of five books as well as numerous articles and chapters, he integrates a deep understanding of thinking and learning with broad experience in technology to improve organizational execution, innovation, and ultimately performance.

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1001 Upskilling: All I Need Is My Phone

10:00 AM - 11:00 AM Friday, June 10

310/311

Teaching real-world skills and allowing learners to immediately apply those skills is challenging. Simulations can be effective, but expensive and time-consuming, especially when evaluating and giving feedback to help learners improve their practice.

In this session, you will discover how learners can use mobile devices to build real-world skills within their own schedules from anywhere in the world. Learn how instructors can easily create mobile- and video-based training exercises on their smartphones or tablets. Explore how voice control capabilities enable learners to seamlessly navigate through instructional video content while simultaneously practicing technical or soft skills.

In this session, you will learn:

  • How to create effective mobile- and video-basedl training exercises
  • How to build soft and technical skill training through a mobile device
  • How learners can build and develop skills asynchronously within a social community
  • How learners can use voice-controlled videos to practice technical skills

Audience:
Novice to advanced designers and directors.

Technology discussed in this session:
ApprenNet.

Marcia McInnes

Learning Specialist

ApprenNet

Marcia McInnes, an learning specialist with ApprenNet, is interested in creating meaningful learning opportunities. Marcia has worked in marketing and as an educator specializing in gifted learning and technology. She is also active in the nonprofit world, having worked as a speaker manager for TEDxPhiladelphia and an educational consultant for TechGirlz. She holds a master’s degree in educational leadership from Simon Fraser University.

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1002 BYOL: Mobile Learning Solutions—Getting to Yes!

10:00 AM - 11:00 AM Friday, June 10

306

L&D personnel, from learning leaders to instructional designers to technology innovators, all face a common challenge: How to “sell” executives on the tools and resources necessary to create powerful learning experiences. In this hands-on, interactive session, you will learn to outline a personalized game plan to get the resources for your specific learning organization model or tool.

Whether you are creating an entirely new learning ecosystem or just gaining support for a new learning tool within an existing ecosystem, in this session you will learn the “know, sell, and measure” tactics that successful L&D personnel use to gain commitment for learning solutions. Using your computer for downloadable models and interactive PDFs, you will identify your own learning model using the nine components of a learning ecosystem; learn techniques for getting and giving information to gain executive commitment to necessary resources; and provide proof of success with measurement.

In this session, you will learn:

  • “Know, sell, and measure” tactics that successful L&D personnel use to gain commitment for learning solutions
  • Where your mobile learning fits into your learning model (hint: one can be performance support), using the nine components of a learning ecosystem
  • Techniques for getting and giving information to gain executive commitment to necessary resources
  • About a framework to place vendors in the exhibition
  • About negotiables and how to make trade-offs with executives

Audience:
Novice to advanced project managers and directors.

Technology discussed in this session:
N/A

Technology Required:
A computer with Internet access to download interactive PDFs and models.

John Delano

CEO/Co-founder

Saltbox

John Delano is the CEO and co-founder of Saltbox, where he empowers learning development leaders to create innovative performance development ecosystems. A synergist, his experience in learning development, consulting, and entrepreneurship with companies such as AT&T, Comcast, and T-Mobile provides a perspective that crosses the line from academic theory to practical tactics based on real-world success. John works with learning leaders who want to challenge the status quo, disrupt outdated learning models, and innovate to achieve their goals. He holds a bachelor’s degree from the University of Washington and a master’s degree from the University of Portland.

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1003 Mobile Training with PhoneGap and xAPI

10:00 AM - 11:00 AM Friday, June 10

208

Creating a mobile app for training can be hard. Tracking user progress and completion in your mobile app? Harder. There is a lot to consider when looking to create and leverage mobile applications for training purposes, but the tools and techniques are available.

In this session, you will learn how to use common (and free) HTML5 development tools, frameworks, and libraries to create a mobile training app. You will examine several HTML5 development tools, including their advantages and disadvantages, and learn how to convert your HTML5 course into a mobile application. Finally, you will learn how to track learner progress by adding xAPI support to your mobile app.

In this session, you will learn:

  • How to leverage free HTML5 resources
  • How to convert your HTML5 course into a mobile app
  • How to add xAPI support to your mobile app
  • How to develop and test your mobile app
  • About some recommended development tools for HTML5

Audience:
Intermediate and advanced developers.

Technology discussed in this session:
JavaScript, HTML5, the xAPI, PhoneGap, and mobile apps.

James Kingsley

Sr. Technology Architect

eLearning Brothers

James Kingsley, a senior technology architect for the eLearning Brothers, has worked in the eLearning industry for over 16 years. He enjoys making tools, applications, and web apps do things they were not meant to do. At eLearning Brothers, he helps shape the direction of mobile and HTML5 eLearning development. James also co-founded ReviewMyeLearning.com.

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1004 Innovative Solutions: Using Real-world Practice in Mobile Learning

10:00 AM - 11:00 AM Friday, June 10

Lone Star F

As organizations realize the value of mobile learning, an increased number are jumping at the opportunity to offer their employees mobile training opportunities. Currently, many mobile learning applications focus on delivering content. However, the most effective learning comes from applying information, especially with peers. How can you create mobile learning opportunities for learners to practice new concepts and receive real-time feedback from peers?

In this session, you will learn the value of providing learners with the opportunity to practice new information in a nonthreatening setting in order to advance professional skills. You’ll also see how cutting-edge organizations are successfully implementing these innovative methods. You’ll then look individually at scenario-based practices and peer feedback opportunities in mobile learning, using a video platform. What exactly are these methods, why are they important, and how can you effectively use them to create valuable trainings?

In this session, you will learn:

  • How organizations are adopting more mobile training approaches to address training needs
  • About the value of scenario-based practices and peer feedback opportunities in mobile learning programs
  • To develop a plan to incorporate scenario-based practices and peer feedback opportunities in mobile learning programs
  • To view mobile learning opportunities in a new way
  • About real-life mobile practices to improve your professional skills

Audience:
Novice to advanced designers, project managers, and directors.

Technology discussed in this session:
Mobile phones (Apple or Android).

Angie Generose

Instructional Designer

SkillStore

Angie Generose, an instructional designer for SkillStore, has a master’s degree in educational psychology and a graduate certificate in online learning. She is currently a PhD candidate and is studying best practices in designing programs to develop people skills. Angie has taught and designed courses for the Community College of Denver for four years and has also worked on numerous grants to design and deliver innovative training programs. She has worked for organizations including Colorado State University–Global, Phronesis Global Solutions, and Denver Public Schools. At SkillStore, Angie designs mobile-based employee training modules.

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1005 Access Ready: Mobile-first Design in an Open-source Environment

10:00 AM - 11:00 AM Friday, June 10

307

JLG, a leading manufacturer of lift equipment for various industries, needed a way for site supervisors to verify whether an operator had the proper certifications to operate any given piece of equipment, down to the specific model. The company struggled with providing immediate compliance instructions.

This session will address the importance of accessible and mobile-friendly solutions on job sites, including immediate training options and checklists so operators can quickly be cleared for work or directed to compliance courses. You will learn strategies to use in almost all industries where timely confirmation of compliance is essential to productivity. You will also learn the specific solutions implemented to help JLG as well as explore how open source provided an essential level of flexibility, security, and customization for these solutions.

In this session, you will learn:

  • About the importance of accessible and mobile-friendly solutions on job sites
  • Why open source provides an essential level of flexibility, security, and customization for these solutions
  • What it means to be “access ready” and how to implement that in your own business
  • About the importance of design for the full digital learning environment, beyond the LMS

Audience:
Novice to advanced designers, developers, and directors.

Technology discussed in this session:
Mobile apps and Moodle.

Page Chen

Chief Innovation Officer

Remote-Learner

Page Chen, the chief innovation officer at Remote-Learner, leads product and custom solutions teams and has been designing out-of-the-box solutions for over 20 years. Page holds a PhD, and her research has examined how techniques that incorporate interactive technologies used in other fields could also be integrated into an eLearning platform with a positive impact on learner mastery. By researching proven behavioral design and persuasive technology techniques and combining them with established pedagogical elements, Page has developed a collection of instructional strategies with transformational impacts on the learner experience.

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1006 Video on Demand: Keeping Success in the Workflow

10:00 AM - 11:00 AM Friday, June 10

301/302

The quickening pace of change and increasing learner expectations demand learning approaches that can be produced quickly, at lower cost, and are easily accessible and readily available. Removing employees from the workflow for classroom sessions is not always feasible, nor does it provide the necessary just-in-time support. At the same time, the knowledge and information learners must have to support customers has expanded. Finally, the workforce is more distributed, more virtual.

In this session, you will learn how State Farm successfully developed and deployed a new learning approach, video on demand, to address these challenges. You will explore the process for creating video on demand and how it is helping State Farm address just-in-time learning needs faster and at a lower cost while taking learners out of the workflow for shorter periods of time. This approach makes the learning solutions more sustainable, easier to maintain, and available to learners when and where they need them (email, website, learning management systems, collaborative communities, etc.).

In this session, you will learn:

  • How video on demand is creating a new learning culture that enables learning in the workflow
  • How video on demand allows L&D professionals, with little to no video production experience, to create short, relevant videos to address emergent learning and performance gaps
  • How video on demand is reducing cost and time to production
  • How people, technology, and processes were integrated to create a new learning approach
  • About the software tools available for creating short, effective video content

Audience:
Novice and intermediate designers.

Technology discussed in this session:
Camtasia Studio, Audacity, PowerPoint, and Skype for Business.

Jason Maloy

Learning Technologies Analyst

State Farm Insurance

Jason Maloy, a senior learning technologies analyst at State Farm Insurance Cos., has researched, tested, implemented, and supported eLearning tools, techniques, and technology for nearly eight years. He currently leads the video on demand learning approach efforts for L&D at State Farm. Jason is a lead virtual trainer for video on demand software including Camtasia Studio, Camtasia Relay, and Microsoft Lync/Skype for Business. He is a co-facilitator for the State Farm enterprise cultural awareness and Spanish skills aid program.

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1007 Designing Better Videos: From Concept to Delivery

10:00 AM - 11:00 AM Friday, June 10

Lone Star H

Video is beginning to dominate the focus of learning and development. The technology and techniques for creating effective video content are now reaching most people responsible for using this medium to improve organizational performance. With a plethora of approaches around animation, motion, and streaming, where is one to begin?

In this session, you will learn the steps of video production: from concept to pre-production (storyboarding), editing, reviews, using motion and animation, and finally, mastering delivery of your content with streaming options. You’ll learn about the tools, get some great templates and resources, and find out how you can use mobile apps and desktop apps to jump-start your next project.

In this session, you will learn:

  • How to determine what’s best for your audience, from length to type of content
  • How to prep for your video in pre-production
  • How to create your assets for production
  • How to improve your review process when working with video
  • When to use each tool or application

Audience (Identify all that apply):
Novice to advanced designers, developers, project managers, managers, and directors.

Technology discussed in this session:
Adobe Clip, Premiere, and After Effects; PowerPoint; and HTML5’s media tag.

Nick Floro

Learning Architect & CEO

Sealworks Interactive Studios

Nick Floro is the president of Sealworks Interactive Studios. Nick has over 25 years of experience developing eLearning solutions, applications, and web platforms. He has worked with numerous Fortune 500 companies to help them understand the technology and develop innovative solutions to help their teams and customer base. Nick has won several awards from Apple and Fortune 500 organizations for productions and services. He is passionate about how design and technology can enhance learning and loves to share his knowledge and experience to teach, inspire, and motivate participants.

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1008 Practical Strategies for Producing Animated Video on a Budget

10:00 AM - 11:00 AM Friday, June 10

303/304

People want and need video in eLearning for its value in demonstrations, emotional impact, and ability to engage auditory and visual learners. But there are barriers to video production: casting actors, finding appropriate settings and locations, purchasing quality video equipment, and finding and training skilled personnel. Animated video is one path around these barriers.

In this session, you will learn to recognize when animated video can be more appropriate than traditional live-action video. You will learn how animated video has advantages for meeting some instructional goals and how it can circumvent many barriers created by limited resources and time. Finally, you will gather a bag of tricks for audio capture and processing, tips for increasing the learning potential of your animations, and pointers for creating mobile versions of animated videos.

In this session, you will learn:

  • About the business case for using animated video
  • About the pedagogical case for using animated video
  • How to capture quality audio on a budget
  • Tips for audio post-production
  • How to increase engagement and learning from animated video
  • About considerations for using animated video on mobile platforms

Audience:
Novice and intermediate designers, developers, and project managers.

Technology discussed in this session:
GoAnimate, HTML5 video, Adobe Audition, Audacity, and microphones.

Amy Som

Manager, Instructional and Front-End Design

University of Arizona Center for Integrative Medicine

Amy Som is a manager of instructional and front-end design at the University of Arizona Center for Integrative Medicine. She works with faculty contributors on the content sequencing, instructional strategies, and information design of online courses. She also creates instructional graphics and works on user interface design and front-end programming for the Center’s websites. Amy has a BA in studio art from the University of Arizona and an MS Ed in instructional systems technology from Indiana University Bloomington.

Kevin Ryan

Manager, Online Education—Fellowship

University of Arizona Center for Integrative Medicine

Kevin Ryan is a manager of online education—fellowship at the University of Arizona Center for Integrative Medicine. He works with faculty and experts to plan curriculum, update and create course content, and support the user experience. He holds a BS in Japanese and a BA in fine art from the University of Arizona and an MBA with a focus in marketing from San Francisco State University.

Cesar Bustamante

Senior Web Developer

University of Arizona Center for Integrative Medicine

Cesar Bustamante is a senior web developer with the University of Arizona’s Center for Integrative Medicine. He works with a team of professionals to help support the stable growth and expansion of the center's websites and user interactions. Cesar holds a BA in studio art from the University of Arizona and an MFA in web design and new media from Academy of Art University.

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1009 What Do Viewers of Video Really Want?

10:00 AM - 11:00 AM Friday, June 10

Brazos

Video is not a new medium, but not every instructional designer or developer intuitively knows how to create video or what makes it good. It’s important to understand the qualities that make for great videos. Organizations need data to drive decisions, and research is available to do just that.

In this session, you’ll look at the research from survey data and identify what makes a great video. The data also includes a review of exemplary videos sent by survey participants. This session will break down the research results, including a few recent updates. In addition to looking at the data, it will provide practical information to help any participant create better, and more effective, video.

In this session, you will learn:

  • Which attributes make video engaging, according to viewers
  • Why viewers stop watching videos and how to reduce the number of viewers who stop watching
  • How viewers tend to find videos and what creators can do to improve findability
  • Tips, tricks, and ideas for improving performance of video, especially for learning environments
  • Attributes of great example videos provided by participants in the research study

Audience:
Novice and intermediate designers and developers.

Matthew Pierce

Learning & Video Ambassador

TechSmith Corporation

Matthew Pierce, a learning and video ambassador for TechSmith Corporation, is an advocate of using video for learning, marking, and communicating. Throughout Matt’s career, he has managed training, instructional design, support, public relations, social media, and video teams at TechSmith. He has also been an instructional designer. Matt regularly contributes to several online publications in the US and UK. He has an MS in instructional technology from Indiana University.

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1010 BYOL: Creating HTML5 Interactions Using Adobe Animate

10:00 AM - 11:00 AM Friday, June 10

Lone Star G

Creating interactions and animations in HTML5 is very complex. It requires an in-depth knowledge of JavaScript. There are other tools for creating HTML5 interactions that are fairly easy to use; however, you often lose the flexibility that you have when writing code.

In this session, you will learn about Adobe’s new application called Animate. You will see how this tool gives designers and developers the ability to quickly create HTML5 animations and interactions. The new art tools also make drawing much more robust, so even people with limited design skills can draw amazing backgrounds and scenes. This session will focus on having you create some simple animations and interactions, and it will end by showing you how to render the project files into a variety of different formats.

In this session, you will learn:

  • How to define a project
  • How to insert clip art
  • How to draw on the stage using a variety of brushes
  • How to render the project to a video or to a mobile device
  • How to render the project to an HTML5 web page

Audience:
Novice to advanced designers and developers.

Technology discussed in this session:
Adobe Animate.

Technology Required:
A Mac or PC with Adobe Animate (trial version is okay).

Phil Cowcill

Senior eLearning Specialist

Canadian Department of National Defence

Phil Cowcill is a senior eLearning specialist with the Canadian Department of National Defence, where he works with the Air Force in the Air Worthiness division. Phil started his multimedia development in 1983. In 1985, his team developed Canada’s first Level III interactive videodisc. In 1995, he was hired to set up, coordinate, and teach an interactive multimedia postgraduate program. In 2011, Phil coordinated and taught in Canada’s first postgraduate mobile application development program. Phil also travels and speaks at a variety of educational and multimedia conferences all over North America.

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1011 Lights, Camera … Wait, Who Has the Script?

10:00 AM - 11:00 AM Friday, June 10

308

There’s no question that video is trending upward and becoming more viable as a workplace learning and development (L&D) solution. Still, one significant barrier is focusing on the video itself—the videography and/or animation and editing that leads to the final product. Like all solutions from an L&D perspective, it still needs design. For video, that design document is a script, and it’s one of the most vital and most often ignored steps in the video production process. But how does someone with an L&D background learn to write better scripts?

In this session, you will learn the four key elements of a well-formatted script that will help you to better visualize the final video, while also exploring the specific characteristics of video and discussing why you need to take these into account when writing scripts. You will study several videos that offer insight into what engages viewers and why. You will also come to understand the elements of a well-written script and how to take optimal advantage of the video format. You will leave this session with simple, easy-to-implement tips and tricks to extend the useful lifetime of any video product.

In this session, you will learn:

  • How to properly format a video script
  • About characteristics of a well-written script
  • How to write to take optimal advantage of the video format for mobile viewing
  • How to increase engagement through conflict and contrast
  • Ways to increase the lifetime of products by implementing a few simple tricks

Audience:
Novice and intermediate designers and developers.

Technology discussed in this session:
Smartphones, smartphone cameras (both photo and video), video cameras, and video editing software.

Thomas Spiglanin

Senior Project Leader

The Aerospace Corporation

Thomas Spiglanin is a senior project leader for The Aerospace Corporation. He has developed learning strategies and educational products for over 20 years, increasingly through using video for the workplace. He now leads technical education projects for Aerospace University, the educational division of The Aerospace Corporation. Thomas earned his PhD from Wesleyan University and his BS from the University of California–Riverside.

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1012 Boost Individual and Group Performance Using Pervasive Digital Worlds

10:00 AM - 11:00 AM Friday, June 10

209

Performance is not just an end result but a continuous flow of interactions between the individual and the environment, leading to a defined goal. Organizations normally try to keep this process in line through periodic evaluations or other methods, but tracking performance at work on a continuous basis with a geographically dispersed workforce is a challenge. This can result in failed objectives or substandard outcomes.

Pervasive worlds are digital spaces that converge with the real world through distributed technology such as smartphones, wearables, and sensors, among others. By attending this session, you will learn about these worlds and how the different technologies can be used to gather key performance indicators from either individual or group processes. You will also experience, through a hands-on example, how the data obtained through different devices can be processed on the digital side, in order to visually show how performance is evolving through time and make the necessary adjustments.

In this session, you will learn:

  • About performance as a continuous interaction between the individual and the environment
  • About key performance indicators
  • About the potential of pervasive worlds and distributed technology
  • Gamification principles for designing pervasive experiences
  • How to visualize performance data for immediate feedback and correction

Audience:
Novice to advanced developers, project managers, and directors.

Technology discussed in this session:
Pervasive worlds and performance indicator dashboards (online), smartphones, and wearables.

Carlos Sanchez-Lozano

Integrated Digital Strategy Consultant

Independent

Carlos Sanchez-Lozano, an integrated digital strategy consultant, helps companies effectively combine digital spaces and physical resources to achieve performance, training, and marketing goals. Carlos has worked with companies in Canada, Europe, and Latin America. He has also shared his ideas at several conferences in North America and Europe. He holds a degree in aerospace engineering, an MBA, and a PhD in educational technology.

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1013 Adopting an EPS Strategy? Readiness, Set, Go!

10:00 AM - 11:00 AM Friday, June 10

211/212

All too often, embedded performance support (EPS) is seen as a technology or a software application to purchase. While both may come into play, EPS is a discipline that drives new skills in L&D as well as new methods and, potentially, new technology. History shows that being ready to pursue adoption of EPS is not the same as being in a state of readiness to sustain the adoption.

In this session, you will learn what adopting an EPS strategy implies for existing L&D design and development best practices. You will learn how to expand your efforts into workforce performance solutions that are holistic enough to cover all five of Conrad Gottfredson’s “Moments of Need.” You will learn how to “extend the blend” from the point of work into the formal learning experience consistent with the 70:20:10 framework. You will also learn how to assess readiness to create these holistic solutions and ensure sustained capability at the point of work. Learn how EPS shortens time to impact as well as time to competency.

In this session, you will learn:

  • About the implications for existing L&D design and development best practices that come with adopting an EPS strategy
  • How to “extend the blend” from the point of work into the formal learning experience consistent with the 70:20:10 framework
  • How to leverage single-source documentation to dramatically reduce level of effort on multiple learning experiences
  • How to expand your efforts into workforce performance solutions that are holistic enough to cover all five of Gottfredson’s “Moments of Need”
  • How to assess readiness to create these holistic solutions and ensure sustained capability at the point of work

Audience:
Novice to advanced designers, developers, project managers, and directors.

Technology discussed in this session:
None.

Gary Wise

Founder/Principal Strategist

Human Performance Outfitters

Gary Wise, the founder and principal strategist at Human Performance Outfitters, is a workforce performance strategist and coach with performance consulting fueling his foundational discipline and perspectives. He is a 30- plus-year veteran of corporate L&D gigs and is now a Point-of-Work consultant and coach. Gary’s experience includes several performance support system integrations. He speaks at many local and national events, is a longtime blogger, and advocates for changing things mired in outdated paradigms. He recommends disruptive solutions that normally accompany shifting paradigms.

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GS03 KEYNOTE: The Great Debate: Where Is eLearning Headed?

11:15 AM - 12:30 PM Friday, June 10

Lone Star A-E

Trends are easy to identify. They’re present, and there’s evidence to show how popular they are. Identifying which trends will fizzle and which ones will transform the future is a much more difficult task.

In this closing session, you will join four industry experts as they debate the current and future state of learning and technology. You will hear different and unique opinions and learn as each perspective is challenged and defended. The conflicting opinions shared will open your mind to the possibilities posed by the trends we need to focus on and help you build the context around what works and what doesn’t in your own organization.

David Kelly (Host)

Executive Vice President and Executive Director

The eLearning Guild

David Kelly is the executive vice president and executive director of The eLearning Guild. David has been a learning and performance consultant and training director for more than 15 years. He is a leading voice exploring how technology can be used to enhance training, education, learning, and organizational performance. David is an active member of the learning community and can frequently be found speaking at industry events. He has contributed to organizations including ATD, eLearn Magazine, LINGOs, and more. David is also known for his curation efforts, especially related to conferences and events for learning and performance professionals.

Bob Mosher

Chief Learning Evangelist

APPLY Synergies

Bob Mosher, the chief learning evangelist at APPLY Synergies, has been an active and influential leader in the learning and training industry for over 30 years, and is renowned worldwide for his pioneering role in eLearning and new approaches to learning. Before co-founding APPLY Synergies consultancy with Conrad Gottfredson, Bob served as the chief learning evangelist for Ontuitive, director of learning strategy and evangelism for Microsoft, and executive director of education for Element K. He is an influential voice in the IT training industry, speaking at conferences and participating in industry associations. Bob was awarded the Guild Master Award in 2014 for his accomplishments and contributions to the eLearning community.

Mark Lassoff

Founder and President

Punk Learning

Mark Lassoff, the founder of LearnToProgram.tv, has been involved in online learning for nearly 15 years, mostly as an entrepreneur. He started the company in 2011 with the idea of bringing online education to those who wanted to learn web and mobile development at an affordable price point. Since its founding, over 1 million people have enrolled in the company’s online courses. Mark speaks frequently on coding and online education. He has spoken at multiple conferences and been featured at SXSW, DevCon Europe, the Pan African Mobile Conference, and Code PaLOUsa. He is a 2017 recipient of The eLearning Guild’s prestigious Guild Master Award.

Brenda Enders

President & Chief Learning Strategist

Enders Consulting

Brenda Enders is the president and chief learning strategist for Enders Consulting, a St. Louis, MO-based company. She is a consultant, author, and public speaker specializing in leveraging innovative technologies to improve employee performance. She has 19 years’ experience in the learning and development field. Brenda’s first book, Manager’s Guide to Mobile Learning, was published in 2013. Prior to founding Enders Consulting, Brenda was the chief learning strategist and learning services practice leader for a custom learning solutions provider for 12 years, where she led the design and deployment of innovative and award-winning custom learning solutions.

Megan Torrance

CEO

TorranceLearning

Megan Torrance is CEO and founder of TorranceLearning, which helps organizations connect learning strategy to design, development, data, and ultimately performance. Megan has over 25 years of experience in learning design, deployment, and consulting. Megan and the TorranceLearning team are passionate about sharing what works in learning, so they devote considerable time to teaching and sharing about agile project management for learning experience design and, of course, the Experience API (xAPI). TorranceLearning hosts the xAPI Learning Cohort, a free, virtual 12-week learning-by-doing opportunity where teams form on the fly and create proof-of-concept xAPI projects.

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