IE204 Chatbots: A Practical Use of AI for Organizational Learning
1:00 PM - 1:45 PM Wednesday, June 21
Expo Hall: Interactive Experiences Stage
Chatbots are becoming more and more commonplace for consumers to help automate simple tasks and make life easier. But what about using chatbots to facilitate learning?
In this session, you will see examples of common chatbots on Facebook and Slack that are transactional and responsive in nature, and you’ll contrast them with programmatic chatbots that drive a learning experience. You will also see examples of the various channels in which you can reach learners through a chatbot, such as SMS, Facebook, or even your corporate learning mobile app. Finally, you’ll brainstorm creative ideas for how this form of artificial intelligence can transform your digital learning infrastructure!
In this session, you will learn:
- What a chatbot is
- About common uses of chatbots
- What a programmatic chatbot is
- How to use a chatbot to support corporate learning and development
- About examples of chatbots that support corporate learners
- How to develop and author a chatbot
- About ideas of where artificial intelligence is headed for the future of corporate learning
Novice to intermediate designers, developers, project managers, and managers.
discussed in this session:
Facebook and Slack’s bot framework.
Vince Han is the founder and CEO of Mobile Coach and a frequent speaker at conferences such as Training Conference, DevLearn, Learning Solutions, Masie’s Learning Conference, ATD ICE, ATD Techknowledge and others. He holds an MBA from the MIT Sloan School of Management. Vince is an industry thought-leader for learning and learning technology with an emphasis on artificial intelligence and chatbot technology. Vince has founded several successful technology companies and resides in Utah.