Sharing What Works

March 22 – 24, 2017 Orlando, FL

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Mark your calendars now for Learning Solutions 2018. Join us March 27 – 29, 2018 at The Rosen Centre in Orlando, FL! Learn more.

Learning Solutions Sessions

Learning Solutions 2017 Conference & Expo offers over 160 sessions covering eLearning best practices, how-tos, case studies, and emerging trends. These sessions will help you develop new skills and knowledge, which will help you build more engaging and effective learning experiences.

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Specialized Focuses

In addition to the great tracks at Learning Solutions 2017, there are a number of specialized sessions curated to help you put your skills into practice immediately.

AlignED sessions focus on what higher ed and corporate learning professionals can learn from one another. These sessions are equally applicable to both academic and business environments.

Making Measurement Work sessions focus on the practical applications of data and analytics. They also show how organizations are being strategic in their approaches to measuring learning.

BYOL (Bring Your Own Laptop®) sessions and workshops ensure that you receive in-depth, hands-on training and enable you to follow along with the instructor step-by-step.

To give a brief overview of their sessions, many speakers have provided sessions trailers which are located on the description pages of those sessions. To view a complete list of these trailers, please visit our YouTube playlist page.

Sessions on Thursday, March 23, 2017

10:00 AM Thu, March 23

Track: Data and Measurement

Analysts and L&D experts agree that there is a massive shift happening in the world of learning technology. Data suggests that the LMS category is in the late stage of eLearning’s product lifecycle, but what’s next? Analysts like Ambient Insight, Brandon Hall, and Bersin by Deloitte are in agreement that the market can expect to see rapid migration to “more efficient knowledge and learning transfer products.” Join this session to learn five key reasons why the LMS is failing L&D organizations; the role that the LMS can still play in a modern learning ecosystem; and when to consider a full replacement of the LMS vs. selecting add-on technologies to help modernize. You’ll also hear about examples of organizations that have successfully made the shift.

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10:00 AM Thu, March 23

Track: Tools

Your goal is to provide learners with a terrific learning experience on whatever device they might be using. But spending countless hours tweaking content for various screens when there’s a fast-approaching deadline doesn’t seem like a great solution. Help is on the way! In this session you’ll find out how mobile eLearning development just got easy with the hot new apps in Articulate 360.

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10:00 AM Thu, March 23

Track: Tools

Let’s face it: we all need a little help sometimes. Whether you’re a manager, an instructional designer, a developer, a programmer, or some combination—no matter what your role is, sooner or later you need to choose an authoring tool to develop eLearning content. But how to decide? In this topic, we’ll discuss various criteria and decision points to help you figure out which authoring tool is the best fit for you. At the end of the presentation, attendees will be provided with their own essential checklist to help them choose.

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10:45 AM Thu, March 23

Track: Management and Strategy

Convincing sales professionals to take the time for career development is an age-old challenge. They just want to sell! However, for them to be most effective at their job they need development—especially at the beginning of their careers. So how do you provide the in-depth sales development content that they need in a way they’ll actually engage with?                                

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10:45 AM Thu, March 23

Track: Instructional Design

eLearning and instructional professionals constantly crave new approaches to design, and they regularly grapple with how best to incorporate design thinking into their workflows. Many experienced designers find themselves struggling to enhance usability, influence perception, and make better design decisions. For the instructional designer, the ability to add techniques that “teach through design” can validate creative prowess and yield enhanced interactive and visual solutions in learning materials.

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10:45 AM Thu, March 23

Track: Tools

While instructional design and effective learning approaches are paramount in eLearning, aesthetics can’t be ignored either. That’s because the page layouts and overall design of your projects influence both your client’s feelings about the quality of your work and your audience’s confidence in the course. But most instructional designers and developers aren’t trained graphic designers, leaving them at a disadvantage when it comes to building professional, modern eLearning projects.

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10:45 AM Thu, March 23

Track: Games and Gamification

Many L&D professionals have found that the traditional approach to online courses doesn’t always generate consistent quality when it comes to learning outcomes. Because of this, it’s tempting to try new approaches to solve this dilemma, such as gamification and other strategies. But without a deeper understanding of how to apply these new approaches in a meaningful way, you could end up just using superficial applications of them and miss out on their ability to increase knowledge transfer.

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10:45 AM Thu, March 23

Track: Management and Strategy

Social and informal learning are happening in your organization. The degree to which they happen varies due to context, tools, and culture. Regardless, each is a significant factor in individual, and therefore organizational, performance—too much so to ignore. The 70:20:10 principle and framework approach addresses these issues, but making this vision a reality has been a difficult undertaking due to traditional views about learning.

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10:45 AM Thu, March 23

Track: Video

Video is rapidly becoming a much more common method of learning delivery than it was even a few years ago. But when you get started with video, it’s important to recognize that you can’t just use the exact same approaches you used in the past for creating eLearning or ILT—this medium has its own unique design rules. To use video as effectively as possible in L&D, you need to look at how this medium really works—from a neurological and a practical point of view—and how that affects the way you design content for it.

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10:45 AM Thu, March 23

Track: Media

Support for Flash continues to erode. Mobile browsers stopped playing Flash years ago, and reports suggest the end of full support for Flash in Google’s Chrome browser is imminent. More and more, it’s becoming obvious that Flash is not a long-term solution. But if you have Flash content in your online training materials, what can you do about it other than completely rebuild?

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10:45 AM Thu, March 23

Track: Virtual Classroom

Virtual classrooms are increasingly popular due to the ability for learners from any location to access education in real time with a teacher, and to participate in an environment that simulates a face-to-face classroom. However, a major area of concern has emerged: the tendency for learners to multitask, rather than remain attentive and focus on the content being delivered.

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10:45 AM Thu, March 23

Track: Management and Strategy

L&D personnel, from learning leaders to instructional designers to technology innovators, all face a common challenge: how to secure executive buy-in for the tools and resources necessary to create powerful learning experiences.

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10:45 AM Thu, March 23

Track: Tools

L&D practitioners have always struggled with extending the learning experience to help make workplace learning less of a one-time event and more of a long-term process. Social tools are one way to shift this approach, offering great opportunities for increasing our reach before, during, and after formal training. But sometimes when using social tools in the same ways we use them in our personal lives, we miss opportunities to leverage them differently to support extended learning and engagement with our audience. There's so much more that these tools have to offer than just asking people to join discussion groups!

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10:45 AM Thu, March 23

Track: Mobile

In today’s device-rich world, it’s absolutely essential to make your eLearning courses available on all devices, irrespective of their varying screen sizes, in the best possible manner. Creating responsive courses helps you achieve this goal.

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10:45 AM Thu, March 23

Track: Management and Strategy

The Internet is a terrific knowledge repository. The sheer size of the content stored on the web is unimaginable. Within organizational intranets, the amount of content that is available is also impressive, but is it good content? Is it the right content for the right purpose? Is it up to date? Is it understandable? The more you have to ask these questions about online content, the less efficient your search for the right information will be. Even more of a concern is that you might be more likely to find bad content, act on it (believing it is correct), and suffer the consequences

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10:45 AM Thu, March 23

Track: Data and Measurement

When a new LMS administrator joined Whole Foods Market, she found herself in a decentralized organization right in the middle of scoping out a new LMS implementation. In only six months she would need to take this project from the early stages all the way to a systems launch. While not everyone may face this exact situation, if you’re considering implementing a new LMS, chances are you’ll experience many of the same pain points and challenges she had to face to make the launch happen.

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10:45 AM Thu, March 23

Track: Performance Support

Knowledge retention for traditional training events is often low. Don’t worry about it. Instead, invest where all learning and performance support really happens—the classroom (10 percent), from colleagues (20 percent), and on the job (70 percent). The magic happens when you can develop and maintain all content in one effort and use it everywhere; that includes at your fingertips—when, where, and how you need it. 

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10:45 AM Thu, March 23

Track: Performance Support

“If you taught them this, why don’t they do it?” Educational services staff at Saint Vincent Hospital got tired of hearing this question and started looking for a new learning paradigm for the institution. They found a solution in performance support. By blending learning opportunities and performance support for associates before a class, during a class, and on the job, organizations are able to significantly impact job performance.

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11:00 AM Thu, March 23

Track: Instructional Design

How do you take a traditional learning experience like new hire training and radically reimagine it for today’s learner? More importantly, why should you want to change your approach? There’s a growing consensus in the L&D industry that new employees learn more on the job than they do through formal learning events. Nonetheless, L&D is in a unique position to shape the experience of new employees from day one, which presents a prime opportunity to create a lasting impact as they begin their new roles.

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11:00 AM Thu, March 23

Track: Video

2-D video is an important and engaging component of training programs and curricula around the world, but learners see only the linear path the video projects. What if you created a more immersive world for your learners, and gave them control of what to focus on and explore, by allowing them to see everything around them?

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11:00 AM Thu, March 23

Track: Media

Great design and intriguing media can do a lot to add clarity and interest to your content. Unfortunately, these things aren’t the easiest to include when you don’t have a design background or the budget to hire someone who does. But does this challenging situation mean that professional-looking design and media is completely out of reach? No. It just means you need to find inexpensive options to help you out.

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12:00 PM Thu, March 23

Track: Performance Support

In this session, you will learn how to create and deliver formal and informal learning content with a single holistic solution. Come see a demonstration of the product that Brandon Hall rated the Gold Winner in the performance support category. You will also hear how companies are consolidating their content development, management, and delivery systems to a single, easy-to-manage global solution to address a wide range of learning and performance support needs.

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12:00 PM Thu, March 23

Track: Media

Is it possible to use virtual reality and augmented reality for your organization’s training on a budget? In this session, you’ll explore some amazing virtual and augmented reality training examples, bust some common myths about the hot new platform taking the consumer technology world by storm, and learn how you can integrate virtual and augmented realities into your training in a practical, powerful, and cost-effective manner.

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12:00 PM Thu, March 23

Track: Instructional Design

This session is a regulatory training case study focusing on a competency course that works on any device, tablet, or PC and provides xAPI analytics and competency data. This approach allows for third-party hosted training to be distributed through content providers by integrating to LMSs using SCORM, AICC, or APIs provided by the LMS or other systems. Along with diagrams of the same approach with multiple Riptide Elements clients, the session will focus on the case study as an innovative solution for food safety team members who manufacture and supply FDA-regulated products around the world.

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1:00 PM Thu, March 23

Track: Instructional Design

The ability to plan and execute successful events, promotions, and incentives is a key skill for any sales professional. But, what if your salespeople are dispersed? How can they get the support they need when they need it? How do they know if they’re making the right decisions? And, most importantly, how can an organization ensure that these sales events are worth the investment in the first place?

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1:00 PM Thu, March 23

Track: Management and Strategy

Our training team faced a serious challenge when we inherited a nation-wide network of manufacturing sites with no formal on-boarding programs. The current training most people were doing was overwhelming, with new employees expected to go through over 200 procedural documents, dozens of PowerPoints presentations, and site-determined on-the-job training. No surprise, this chaotic approach led to low moral, high turnover, and numerous production errors. We knew we needed to rethink this on-boarding, but how?

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1:00 PM Thu, March 23

Track: Media

For years Flash was the dominant tool for creating slick, professional-looking animations. But with Flash now on its way out and HTML5 becoming the new standard, what should you be using to create your custom animation projects? Have you heard about Adobe Animate? This tool is Adobe’s replacement for Flash Professional; it will allow you to create the same kinds of detailed animations, but now with new features as well as an output that’s compatible with the technology and devices your audience is using to view your content.

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1:00 PM Thu, March 23

Track: Instructional Design

With tight timelines and rapid development tools, people on your team often find themselves on the hamster wheel of endless production. Out of context, this production machine seems very much alive and in sync with corporate needs. But is it? A six-word story experiment asked people to share their experience with corporate training—and not a single one of these stories offered a happy ending. Even with only six words, stories can weave an intricate web of emotions and events. What if you could capitalize on the power of story to redirect the efforts of your team and bring out everything human about your organization?

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1:00 PM Thu, March 23

Track: Instructional Design

Storyboarding an eLearning project is a process. There is no right or wrong way to document the design of eLearning, and there is no rule that a project even needs to use the storyboarding process in some circumstances. Because of this, the choices for storyboarding techniques and procedures can be overwhelming if you’re new to the process, and it’s no surprise that some people decide to skip it entirely. But storyboarding can, in the long run, help your project development run smoother, encourage buy-in from your stakeholders or clients, and allow you to create projects you’re more satisfied with—it’s just a matter of determining a storyboarding process that works for you.

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1:00 PM Thu, March 23

Track: Games and Gamification

In retail banking, like many regulated industries, the entry-level customer service employees have complicated jobs combining relationship skills, compliance with complex regulations, and adherence to frequently changing policies and procedures. Conventional wisdom still says these skills are difficult to learn effectively with online learning technology, particularly if the learning is self-directed.

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1:00 PM Thu, March 23

Track: Tools

eLearning authoring tools like Articulate Storyline 2 and Presenter are powerful applications to enrich eLearning experiences. Yet most companies suffer from “PowerPoint Conversion Syndrome.” Therefore, learning experiences continue to be “death sentences” of boredom because courses are just PowerPoint decks full of text and bullets, driving engagement way down.

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1:00 PM Thu, March 23

Track: Data and Measurement

LMS rollouts are never easy, but add a global implementation and a tight timeline, and this challenge could seem insurmountable. But Intuit didn’t want to just meet the basic requirements of this LMS rollout—the company also wanted to see how a more user-centered design approach could make this system more approachable and enjoyable for its audience.

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1:00 PM Thu, March 23

Track: Video

In a world of fragmented content consumption and constant distraction, how do you get your audience’s attention and keep it? To open the door to learning, you have to put them in the driver’s seat and create an emotional connection with authentic dialogue. Behavior beyond surface-level content engagement requires emotional investment.

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1:00 PM Thu, March 23

Track: Virtual Classroom

What do you do when your organization goes from doing just a handful of webinars here and there to an average of more than one virtual event a day, spanning over a dozen project teams—in just a few months? How do you acquire the platform, find the people, and build the processes to meet rapidly growing demand? A team at Advocates for Human Potential figured it out along the way.

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1:00 PM Thu, March 23

Track: Mobile

Today’s technology promises access to learning content to everyone, everywhere, but can your content really deliver on this promise? Stuck in inflexible pages, much of today’s learning material is trapped in traditional formal-learning vehicles like courses or presentations. Your content—and the budget, time, and effort you spend creating it—needs to do more to be as effective as possible.

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1:00 PM Thu, March 23

Track: Management and Strategy

The increasing technical demands of eLearning development are putting pressure on instructional designers. Gig artists (such as Fiverr.com) seem like the perfect solution to get work done.

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1:00 PM Thu, March 23

Track: Media

You need images for your eLessons, and you can’t find exactly what you want. Or if you do find the right one, it costs money that you don’t have in the budget. Or you want to create the images yourself but don’t think you have the artistic talent to do so.

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1:00 PM Thu, March 23

Track: Tools

Want to create highly effective and engaging eLearning content, but have a limited budget? A wide variety of high-end digital learning design tools have features that promise to produce visually stimulating experiences, but they come complete with an equally high price tag.

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1:00 PM Thu, March 23

Track: Management and Strategy

Whether for an individual or an organization, learning is fundamentally about change—change in knowledge, in understanding, in wisdom, or in behavior. And change is challenging. It’s hard to change and to grow, and people often resist it. Anyone, therefore, who is in a learning leadership position and seeks to help their people and their organization grow must understand the dynamics of change.

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1:00 PM Thu, March 23

Track: Management and Strategy

Today, all learning is a blend, whether by design or because the individual learners have made decisions to pursue and develop personalized learning paths. While that’s great for them, it can be problematic for designers of the learning experience. Designers aren’t always as successful as they can be because they try to implement new tools and design techniques without understanding how to integrate them into the larger blend or support personalized learning paths.

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1:00 PM Thu, March 23

Track: Management and Strategy

Modern learning and development strategies often seek to leverage peer-to-peer learning in one form or another; strategies include workplace collaboration, social media-based learning, personal networks, peer mentoring, and communities of practice, among others. L&D professionals may find, however, that promoting peer-to-peer learning is not as easy as enabling communication technologies and assigning roles. Learning leaders are sometimes surprised by inactive enterprise social networks and weak peer-to-peer support for learning.

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1:00 PM Thu, March 23

Track: Performance Support

Real-life examples of using xAPI in practice are hard to find, making the move from concept to practice very difficult. As the conversation around xAPI shifts from “just imagine” to “just do it,” designers and developers need more practical examples to build upon.

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2:00 PM Thu, March 23

Track: Virtual Classroom

As more corporations adopt virtual training, the challenge of how to keep participants actively engaged and learning continues to grow. Technology drives these virtual sessions and can inhibit or advance learning based on the tools offered, the instructors’ knowledge of the technology, and their desire to offer more than a lecture-based program. Until recently, technology allowed only a one-dimensional approach to virtual training; now, technology has expanded virtual learning capabilities beyond what can be accomplished in traditional classroom settings. Explore the possibilities of conducting virtual learning sessions that are activity-based and focused on the learning environment.

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2:00 PM Thu, March 23

Track: Games and Gamification

Microlearning is a very potent tool to drive knowledge retention and behavioral change. This session will show you how to take advantage of what research says about gamification and microlearning, how to apply it to the employee journey, and how to correlate learning with performance measurement and learning paths.

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2:00 PM Thu, March 23

Track: Tools

Take an in-depth look at the tools, designs, and technologies you should focus on in learning today, and at what’s just around the corner. This session will dissect technologies that will enhance learning and show you how to integrate them into your solutions. What can you learn from the buzz and new tools appearing in the consumer and corporate environments, and how can you take advantage of them to help your users learn? This fun session will give you dozens of ideas and reboot your brain for fresh perspectives on how to enhance your learning today.

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2:30 PM Thu, March 23

Track: Instructional Design

Neuroscience is one of the hottest topics in training and education, so it’s no surprise if you’re drawn to this research as a source of wisdom for your learning designs. Yet despite its promise, neuroscience is a fairly young field. Questions remain. Are neuroscience findings valid? Are they relevant to learning design? Are they useful?

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2:30 PM Thu, March 23

Track: Instructional Design

Outsourcing of T&D is becoming more frequent, providing a large gap for freelancers to fill. But deciding to move to freelancing means you’ll need to find answers to a wide range of business concerns that you likely never had to worry about as an employee. What kind of business should you establish? How can you thrive in a competitive landscape? What do you need to put in place to protect both your new business and yourself?

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2:30 PM Thu, March 23

Track: Management and Strategy

Imagine leading a national division that’s hiring hundreds of people a year. You have a structured onboarding program and the jobs are attractive, but there are high levels of attrition and the onboarding program is being applied inconsistently. Local managers are also inconsistent in how they take responsibility for onboarding their new hires and say they’re too busy to change. How do you shift what you’re doing to make your onboarding more effective and help retain new employees?

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2:30 PM Thu, March 23

Track: Management and Strategy

Building an effective and efficient learning strategy for your organization is a complex undertaking. That’s why it can be extremely difficult to know where to start, particularly if you’re creating a brand-new approach. What resources do you need, and how should you prioritize which goals and challenges to go after first?

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2:30 PM Thu, March 23

Track: Tools

As technology changes day-to-day life, it is fascinating to imagine what the future will bring. For L&D professionals, however, it’s very hard to keep up the pace. What technology will be trending and will change the way people live and learn, and what technology will be nothing but hype? Has augmented reality really disrupted learning? And how about virtual reality and wearable tech?

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2:30 PM Thu, March 23

Track: Video

Web video is seeing massive growth, and learners are not only consuming video but also making it. The literature indicates that there is an abundance of both underuse and overuse of videos in learning environments. Long, not engaging, and ill-prepared videos are very common.

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2:30 PM Thu, March 23

Track: Media

It is every company’s goal to have an onboarding experience that gets new employees up to speed quickly and helps them truly understand the company’s brand. When a team at Coca-Cola Beverages Florida looked at what they could do to innovate their onboarding and make it more effective, one new technology came to mind: augmented reality (AR). AR can create immersive experiences and let people add new layers of content to the world around them. Could it also work to help new hires become contributing team members as quickly as possible?

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2:30 PM Thu, March 23

Track: Management and Strategy

Last year, the US National Park Service (NPS) gave a presentation at Learning Solutions Conference regarding its newly designed Common Learning Portal (CLP), which provides integrated access to formal learning, informal learning, and social learning materials via an intuitive interface. The CLP has now been deployed.

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2:30 PM Thu, March 23

Track: Tools

Animation and movement can be key features that help the learner pay attention to what’s important on the screen. When done well, motion and animation can be effective tools to leverage; but when done poorly, they are a waste of development time and a distraction to the learner.

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2:30 PM Thu, March 23

Track: Virtual Classroom

Virtual training participants notoriously multitask during live online sessions, which means they miss out on learning opportunities. In addition, there is a common misconception that an online presentation is the same thing as virtual training—it’s not. So virtual classroom designers and facilitators struggle to capture the attention of their audience and keep participants engaged throughout a session so that learning transfer can occur.

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2:30 PM Thu, March 23

Track: Management and Strategy

Growth, attrition, and change in the fast-paced, deadline-driven work environment all pose challenges for staff development, and relying solely on formal training efforts is no longer realistic. Given these challenges, how can an organization support development for staff in a fiscally responsible and effective manner? What technologies and strategies can help support this learning, as well as knowledge creation and transfer among staff?

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2:30 PM Thu, March 23

Track: Performance Support

Enterprise employees need critical information on the job at the time of need. How do today’s learning professionals leverage mobile technology and deliver the right content to the right users at the right time? They have to take into account the complete user experience, including user context, device capabilities and limitations, mobile interface design, and more. How do all of these variables translate into effective mobile performance support?

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2:30 PM Thu, March 23

Track: Management and Strategy

When Nielsen took on the task of investing in a learning ecosystem, the team wanted to do more than just launch it; they also wanted to know whether it was effective. But how would they measure the success of this new approach? User research told them the key was that people wanted to find what they needed quickly, and if they didn’t know what they needed, the system should direct them to the right content. So with the metric of success decided, the next challenge was how to measure it.

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2:30 PM Thu, March 23

Track: Performance Support

The world is at a tipping point: Technology connects people, social approaches build community, and the “social age” drives ever more change. But what if people can’t cope? Failure is seen at an individual, organizational, and technical level. How can people become resilient and truly socially dynamic, fully adapted to face the ever more diverse and disruptive challenges they face?

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4:00 PM Thu, March 23

Track: Instructional Design

It has been a bit of an uphill battle for clients and learning professionals to make the shift from content creation to curation. You should always be looking to see what exists before you get into creating or customizing new instruction.

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4:00 PM Thu, March 23

Track: Instructional Design

The benefits of collaboration are well known, and today the tools available to extend collaborative efforts across time and space (geography) are plentiful. However, merely having collaborative platforms doesn’t necessarily mean collaboration will happen.

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4:00 PM Thu, March 23

Track: Games and Gamification

Keeping employees engaged isn’t easy, especially in today’s easily distracted and multitasking workforce. And that’s where a solid gamification strategy comes in. Rather than approaching gamification by applying cookie-cutter, meaningless game mechanics to a program, you need to use a proven process to create cohesive, challenging, and collaborative gamification experiences.

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4:00 PM Thu, March 23

Track: Data and Measurement

L&D professionals often search for detailed, credible learning measurement coupled with an engaging and highly effective learning experience—a pairing that can be achieved only by revisiting L&D’s approach to creating content. By embracing the adaptive learning methodology, while continuing to leverage the sound instructional design principles and emerging technological innovations that have helped you succeed in the past, you can achieve a new level of training sophistication, intelligently adapting the learning experience to each learner based on their actions, decisions, and abilities.

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4:00 PM Thu, March 23

Track: Data and Measurement

Most eLearning designers and developers are starved for information about the efficacy of their solutions. Many of the existing models for evaluation and measurement aren’t easy enough to implement; and when they are implemented, they aren’t providing quality data.

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4:00 PM Thu, March 23

Track: Video

Spurred both by the growing popularity of video among learners and the availability of the production tools, learning professionals are increasingly producing their own videos. Most, however, quickly learn that video is very different from eLearning. Creating videos that can have a real impact on the workplace requires building new skill sets, and that journey begins with learning more about video scripts. Scriptwriting is essential to creating effective media but is often where workplace videos stumble, with script missteps adding time to the filming and editing process or even preventing a video from making the full impact intended. That’s why, before you pick up a camera and start filming, it’s vital to understand how to create a script that works.

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4:00 PM Thu, March 23

Track: Virtual Classroom

If you’re using Adobe Connect only as a glorified conference calling service, you are missing out on some of the coolest collaborative and customizable features available for live online sessions. Like all webinar software, Connect can handle the basics: application sharing and chat-style messaging. But this object-oriented platform blows away other webinar software in flexibility and clever setup, as well as providing outstanding communication resources behind the scenes.

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4:00 PM Thu, March 23

Track: Mobile

Mobile learning has come of age to address the need for easy-to-access training on the go. Organizations face many challenges from app developers in meeting their specific needs and implementing a solution that meets learners’ needs in a large organization.

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4:00 PM Thu, March 23

Track: Management and Strategy

With custom development, you can break out of the box and do more than what your standard eLearning tools can do. This requires a new skill, though: knowing how to direct web developers to create custom eLearning. What do you need to know to speak their language without having to learn to code yourself?

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4:00 PM Thu, March 23

Track: Tools

Animation can enhance learner engagement, but who has the time to learn to animate? Storyline 2 has great illustrated characters with many poses and expressions, yet when you need your character to do something not in its lineup, what are you to do?

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4:00 PM Thu, March 23

Track: Media

Are you looking for ways to improve your visuals but lacking the resources to splurge on expensive software? Have you tried Snagit? While many people have heard of this budget-friendly tool and know its basic functions for capturing screenshots, they often don’t know that Snagit also has powerful editing features that can allow you to easily create eye-catching visuals.

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4:00 PM Thu, March 23

Track: Content Strategy

Content curation is all the rage, but what does it mean, really? There are different types of curation strategies that work differently in different organizations. The strategy you adopt affects scoping of your design and development work. It also affects the level of effort required to contextualize it to your learners so that it is relevant and meaningful to them and changes their performance, in their role, in your company.

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4:00 PM Thu, March 23

Track: Management and Strategy

You create and develop rich content for your organization, but learners often don't engage with learning and development unless it’s assigned in a specific learning plan. This lack of awareness can hinder cultivating and creating a culture of learning.

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4:00 PM Thu, March 23

Track: Performance Support

The busy nature of the retail setting makes it a challenge to find ways to extend learning beyond formal training. While this time crunch is real, there’s also a real benefit in being able provide ongoing support for newly learned skills, as this practice and reinforcement can allow people to master new skills faster and with more accuracy. So how do you balance this with the constraints of a busy environment like retail? The solution is one that can seamlessly blend into people’s job responsibilities, providing the guidance they need at the moment they need it—performance support.

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4:00 PM Thu, March 23

Track: Performance Support

Sales employees are successful only if they have time to sell and, more importantly, can complete the process to close the deal. But it takes a long time to get a new salesperson up to speed on a company’s sales procedures, applications, forms, deadlines, and more, and during this process it can often feel to them like drinking from the information firehose. How can we help them quickly get the information they need to do their job well while also preventing them from being overwhelmed by content?

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