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Sessions in Block 5
It’s no secret that people today are always on, and always on the go. Professional development competes with meetings, travel, deadlines, and the constant pull of email, instant messages, texts, and more. It’s no wonder today’s employees have so little time for learning! For L&D teams, it’s a challenge to reach people, much less engage them in meaningful experiences. A team at Capital One’s Tech College discovered how to engage their audience with microlearning content that’s relevant, always on, and built by in-house experts. Their microlearning strategy meets a broad range of learning needs—from teaching foundational tech concepts to all employees, to offering hands-on practice that applies interpersonal skills in the Capital One Developer Academy (CODA).Read More
Nobody seems to like compliance training—neither people at work nor L&D professionals. But at the same time, everyone wants the people and organizations that serve them to be compliant. Learn how to handle this compliance training paradox and find professional ways to make the best of it.Read More
How do you reinvigorate a legacy, but lagging, training program and get stakeholders to believe in the potential of training? Many in L&D experience the challenges of a rapidly growing company: loss of focus as training needs expand, distrust and fatigue from SMEs and internal stakeholders, pressure from sales and go-to-market teams. Come learn about how one team experimented with core DevOps concepts to address these challenges, and find out how to reinvigorate your team, your content, and your audience.Read More
Agile is a decentralized strategy in deeply centralized organizations. This conflict is made worse when the people in agile can’t adjust to the mindset. Transforming skills, culture, leadership, talent, and perception of quality, ambiguity, bias, and skills creates struggle in new agile practitioners.Read More
As xAPI gains traction in the learning space and is incorporated into more authoring tools, apps, and enterprise systems, the specification is making a transition into easy, widespread use. However, if you’re looking to better use it at your organization, you may be wondering how to develop a strategy to implement meaningful xAPI.Read More
Video, while an awesome medium for conveying information, isn’t usually the primary delivery method in L&D. It takes time, effort, and a particular skill set to make it effective. However, there are benefits to video, including a vast of amount of complicated information that can be conveyed in a short amount of time. But is it feasible or realistic to take a video-first approach to learning? What are the challenges that need to be overcome? What are the gotchas that will bring a video-first strategy to a grinding halt? The path isn’t just challenges—there are benefits as well.Read More
It’s that Herculean challenge, the digital makeover. Take a biweekly face-to-face simulation, costing the firm millions of dollars in travel, expenses, and staffing, and turn it into a rich digital experience. Prepare learners with tools, resources, and training to begin their career. Also, make sure they feel welcomed, understand expectations, and are grounded in the firm’s structure, priorities, and methodologies. Oh, and you have four months to do it!Read More
Onboarding new employees is a critical step in preparing them for their new job. It also can be key to retaining talent, as a recent report by SHRM notes that half of all hourly workers leave new jobs in the first four months. Many organizations solve the onboarding challenge by relying on eLearning for policy, procedures, and other topics, but this approach often is not effective and does not truly prepare new employees. What about familiarizing new employees with an organization that has multiple buildings? Or showing them how to navigate a large warehouse, hospital setting, or manufacturing facility?Read More
From classroom to CMS, LMS, mobile, LXP, VR, AR, AI and beyond, the delivery mechanisms for training content have never been so varied. To what extent should the ultimate distribution channel guide content development principles? In a culture of instant gratification, does learner convenience come at the expense of content quality?Read More
The virtual environment is rapidly changing and participant expectations are high. Are you keeping up with new ways to communicate and connect with your remote audience? Are you presenting yourself as a virtual professional? For example, do you know when to turn on your webcam, and when to leave it off? And does your virtual voice convey the tone and meaning that it needs to get your point across? Are you preparing enough for your online events to avoid technical meltdowns? These important items seem subtle yet they are often overlooked, and can make or break your virtual presentations.Read More
Sometimes there isn’t one correct answer. Training is straightforward when teaching a set way to do a task or explaining the best way to handle a situation. It is not so easy when even subject matter experts disagree about the right course of action. When your SMEs lack consensus, what do you teach your workers? Should you include the ambiguity that naturally occurs in complex situations as part of your simulations? How do you create computer-based simulations that are realistic, but not too complicated to develop and manage?Read More
Training departments often are asked to serve more than just internal employees when it comes to product training efforts—from channel partner training to customer education. Creating, sharing, and maintaining valuable and accurate product training is critical, but managing this can quickly become more time-consuming and labor-intensive than you realize when you’re working with multiple LMSs and people that use other training systems. Sharing training across learning platforms can get complicated quickly. Is your content compatible with each LMS? Can the systems communicate? Is there a single source of truth for reporting?Read More
When designing eLessons, job aids, and more, you may have photos or illustrations to incorporate into your designs. And while it would be great to further edit or add some effects to those pictures, you might think it’s not possible without a lot of time and a working knowledge of an expensive photo-editing software.Read More
When you’re faced with the difficult task of engaging learners, one of the best ways to drive that engagement is interactivity. Chatbots offer a way to easily create and deploy interactivity and adaptive learning sequences in learning engagements. While new technologies like chatbots may seem daunting and inaccessible at first, they don’t have to be.Read More