LS208 Doing a Readiness Assessment for Embedded Performance Support Strategy
1:00 PM - 2:00 PM Wednesday, March 16
Adopting the discipline of an embedded performance support (EPS) strategy has become an increasing imperative for many organizations. EPS remains a curiosity for many more wrapped in the question: “How do we get there?” Answering that question requires a long, hard look at whether the organization is ready to go there, or if they are in a state of readiness to go there.
In this session, you will learn the value of a comprehensive EPS readiness assessment. You will see how the assessment serves as a roadmap to close the identified gaps preventing full readiness. You will learn the importance of identifying key organizational challenges as operational process requirements represent a critical starting point for the EPS adoption journey. EPS tells a radically different story regarding expected outcomes than stakeholders have internalized. This session addresses what changes are in the story, how to bring it to life, and how to sustain the discipline.
In this session, you will learn:
- What assessment is and what it should include
- How the conversation changes with stakeholders and within training
- How methodologies shift to an agile process
- What you should consider when evaluating EPSS vendors
Intermediate and advanced designers, developers, project managers, managers, and directors.
discussed in this session:
Electronic performance support (EPSS) technology, peripheral technologies like portals, and xAPI.
Human Performance Outfitters
Gary Wise, the founder and principal strategist at Human Performance Outfitters, is a workforce performance strategist and coach with performance consulting fueling his foundational discipline and perspectives. He is a 30- plus-year veteran of corporate L&D gigs and is now a Point-of-Work consultant and coach. Gary’s experience includes several performance support system integrations. He speaks at many local and national events, is a longtime blogger, and advocates for changing things mired in outdated paradigms. He recommends disruptive solutions that normally accompany shifting paradigms.