LS605 Conquering an LMS Rollout: An Intuit Case Study
1:00 PM - 2:00 PM Thursday, March 23
Data and Measurement
LMS rollouts are never easy, but add a global implementation and a tight timeline, and this challenge could seem insurmountable. But Intuit didn’t want to just meet the basic requirements of this LMS rollout—the company also wanted to see how a more user-centered design approach could make this system more approachable and enjoyable for its audience.
In this case study session, you’ll find out how Intuit made its LMS rollout succeed. You’ll take a closer look at the best practices, common pitfalls, and critical insights that the team learned from their experience with designing and delivering an award-winning learning program around their LMS implementation. In addition, you’ll see how delivering a high-quality user experience was a key part of their plan, and you’ll explore the necessity of thinking of your users first rather than last when launching an LMS.
In this session, you will learn:
- How Intuit launched an LMS within 60 days (and what you can learn from its journey)
- Critical tips on how to get buy-in from key stakeholders, including leadership and IT
- How to build a vision for your LMS implementation
- About the importance of building a user-focused experience
Novice to intermediate project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
discussed in this session:
Learning management system (LMS) design.
Sr. Global Learning Manager
Syed Ali is a global learning experience manager at Intuit. He has been working in the consulting and professional services field for more than 12 years, and with L&D specifically for 10 years. At Intuit, he is responsible for the global delivery of training and certification programs to help drive customer engagement and confidence. Syed is also responsible for creating a learning experience for customers that increases their brand loyalty, confidence of use, and product recommendations. He also has experience leveraging learning technology to provide users with a cross-platform mobile, global, and social learning experience.