SMM104 Getting the Most out of Working with Your SMEs
1:00 PM - 1:45 PM Tuesday, March 27
Having the correct content in a course is critical to learners because it has to benchmark their knowledge in areas of mastery. The areas of mastery are defined by subject matter experts (SMEs)—but how do you find the right subject matter experts for your course development, and how will you transfer their knowledge into the perfect course that meets learning outcomes?
This session will look at a successful instructional design approach for working with SMEs effectively. You’ll learn how to evaluate the number of SMEs you need, ways to successfully onboard them, strategies for communicating and collaborating with them, and best practices for setting timeline expectations. You will also learn how to identify potential obstacles in the production cycle that may impact the quality of content. Lastly, you will learn how to evaluate the performance of an SME based on a rubric system. It takes time to build a strong working relationship with your SMEs, but it’s worth the investment.
In this session, you will learn:
- About successful SME onboarding
- Strategies for communicating with SMEs
- How to get the best content out of your SMEs
- How to avoid obstacles in the content development cycle
- How to retain your SMEs
Novice to intermediate designers, project managers, and managers.
American Association of Critical Care Nurses
Jodianne Ellis is a learning architect at the American Association of Critical Care Nurses. She has worked with over 1,000 SMEs in the past 10 years, developing over 5,000 courses with their help. She has seen the good, the bad, and the ugly through this, and she believes clear expectations and a good implementation process are key when developing a course with an SME.