711 Web Conferencing for the Low-Tech World
2:30 PM - 3:30 PM Wednesday, March 28
Producing virtual sessions can be a technical challenge, especially when some participants are located in areas with low or sporadic internet connections—either domestically or around the globe. Learning professionals who use web conferencing tools with such participants require effective, simple, on-time support for seamless training deliveries.
This session will explore lessons learned from delivering over 100 virtual sessions (primarily on Adobe Connect and WebEx) where the majority of participants were connecting from Africa, Asia, and Latin America. These best practices describe how technical producers, curriculum designers, and project managers can work together to mitigate and resolve typical challenges for low-bandwidth users. This session will also invite participants to collaborate and brainstorm solutions to some of their most pressing technical challenges.
In this session, you will learn:
- How to identify typical technical challenges that users in low-bandwidth areas experience
- How to prepare for and mitigate technical disruptions
- Effective questions to ask your client that can contribute to a more user-friendly design
- On-time producing tips to keep users engaged despite technical interruptions
Novice to advanced designers, developers, project managers, and managers.
Technology discussed in this session:
Adobe Connect, Cisco WebEx, Zoom, BlueJeans, Skype, and Google Hangouts.
Nina Talley Everflow
Senior Program Manager
Nina Talley Everflow is a senior program manager at EnCompass, where she manages a portfolio of international projects, weaving in her expertise in designing and managing virtual spaces for collaboration and learning. Nina has a dozen years of experience in program management and coordination in the areas of international development, training, and education; she has provided multifaceted program support for United Nations and US government agencies and private universities. At EnCompass, her favorite aspect of the job is managing an international team of producers to support the company’s growing VILT deliveries across various time zones and languages.