206 Data Before Design: The Inspiration Behind Performance-based Leader Learning
1:00 PM - 2:00 PM Tuesday, March 26
Data and Measurement
It's not every day L&D professionals get to spend time in the trenches conducting a true needs analysis, learning firsthand about the needs of leaders and the barriers that impact their performance. We did and survived to share what we learned, translating this analysis into customized yet scalable performance-based solutions. The strength of leadership at the mid-level is critical to employee engagement and organizational success.
At Trinity Health approximately 7,000 middle managers support the majority of colleagues, address complex healthcare challenges, execute strategy, and navigate transformational change. Before our design team could hope to successfully meet their development needs, we needed to really learn about our target audience. This session will explore how we collected voice-of-the-customer data and analyzed key research on leadership development and high-performing learning organizations.
In this session, you will learn:
- How to conduct an in-depth needs analysis and determine what type of needs analysis makes sense for your organization
- Tips for generating ideas on how to use primary and secondary research to create performance-based leadership development
- Strategies for scaling and customizing learning to fit the needs of today’s leaders
Designers, managers, senior leaders (directors, VP, CLO, executive, etc.)
Senior Design Consultant and Learning Strategist
Shannon Young is a senior design consultant and learning strategist at Trinity Health. She has over 25 years of experience in consulting, instructional design, education research and analysis, curriculum and program development, program management, process improvement, and distance education. Shannon has created custom learning solutions and performance support materials for corporate, nonprofit, and academic clients. She holds a BA in English and an MA in literacy, language, and learning from the University of Michigan. At Trinity Health, Shannon is the learning strategist and architect for the mid-level leader development program. She is responsible for needs analysis design, data collection, analysis, and reporting.
Manager, Instructional Design
Shelby Dria is a manager of instructional design at Trinity Health. A CPLP, Shelby is dedicated to continually uncovering better ways of creating, delivering, and measuring relevant learning and development experiences. With 20 years of combined expertise in team leadership and internal consulting, she has worked for various for-profit and nonprofit companies including Trinity Health, Columbia Sportswear, The Great Indoors, and Target. Shelby has spent much of her career developing expertise in leadership development, training and performance analysis, and virtual training and management. Her career highlights include designing local and global leadership development programs for new leaders, mid-level leaders, and high potentials.