301 The 3 Cs of SME Management
2:30 PM - 3:30 PM Tuesday, March 26
Working with different subject matter experts (SMEs)—each with their own working style, personality, and expertise—can be a challenge. And that challenge can be amplified further when you need to work with multiple SMEs at the same time. How do you, as an instructional designer, know how to get the content you need from your SMEs to create effective and engaging learning experiences?
In this session, you’ll uncover approaches that can make working with SMEs go smoothly, and you’ll learn the three Cs of SME management: Communicate, collaborate, and create. You’ll discuss strategies for how to find the best ways to communicate with your SMEs, facilitate collaboration to make sure every SME’s voice is heard, and involve your SMEs in creating learning experiences that achieve their objectives.
In this session, you will learn:
- How to establish clear communication pathways for SMEs to share their expertise
- How to encourage collaborative environments for SMEs to exchange knowledge
- How to involve SMEs in the creative process throughout the development of learning experiences
- How to develop and maintain strong working relationships with and among SMEs
Designers and managers
Technology discussed in this session:
Skype, Doodle, and Google Drive
Instructional Systems Designer, Integrated Learning Solutions
Hiba Ismeail is a learning professional passionate about creating engaging learning experiences who has over 10 years of professional experience. She specializes in instructional design, eLearning, curriculum development, microlearning, and social media for learning. Hiba currently serves as an instructional systems designer on the Integrated Learning Solutions Team within the International Development Group at RTI International. She has previously worked at large consulting/services organizations supporting federal, defense, corporate, and nonprofit learning environments. Hiba holds a MEd in curriculum and instruction, with a concentration in instructional design and technology, and eLearning graduate certificate from George Mason University.
Black Kat Creative
Kat Negrón is the owner of Black Kat Creative, an instructional design and eLearning development company. After earning an MEd and eLearning graduate certificate from George Mason University with a concentration in instruction design and technology, Kat worked at nonprofit organizations and consulting groups to deliver online training to federal, state, and local entities in the United States. She develops and delivers online and blended trainings for clients around the world looking to create engaging learning experiences.