STP205 Success Story: Implementing Training for Employees Who Travel Extensively
2:00 PM - 2:45 PM Wednesday, March 27
Expo Hall: Tools & Platform Stage
Oticon is one of the world’s most innovative hearing device manufacturers, with more than 110 years of experience putting the needs of people with hearing loss first. Given the changing and challenging landscape in the hearing healthcare industry, how does Oticon ensure all employees (including account managers and trainers who travel extensively and live across the United States) keep their skills sharp and stay competitive?
This session explores how Oticon leverages iSpring as a key tool in its staff development strategy. You will learn how Oticon uses a blended learning approach to optimize onboarding training for new hires and product launch training for employees. We will also discuss the criteria Oticon used when considering learning platforms and tools, why iSpring was selected, and the results that Oticon has been able to accomplish with iSpring.
In this session you will learn:
- How Oticon uses a blended learning approach to effectively train its employees across the US
- The criteria to consider when selecting a learning platform for your organizational needs
- Factors you should keep in mind when selecting a course authoring tool that allows you to work efficiently with subject matter experts
- The results that Oticon has been able to accomplish by using iSpring in its staff development efforts
iSpring Learn LMS, iSpring Suite
Novice and intermediate designers, developers, managers, and senior leaders
Executive Director, Learning and Development
Josephine leads the Oticon learning and development team to create best-in-class learning solutions and events for Oticon customers and employees. Prior to Oticon, she led the shared services learning team at a Fortune 500 real estate company, where she was responsible for supporting large-scale product rollout and adoption through end-user training for national real estate brands. Josephine holds a master of science in instructional and performance technology from Boise State University, and a bachelor of business administration from the National University of Singapore. She is a certified project management professional.