906 Building a Multi-Device Learning Organization: A Case Study
8:30 AM - 9:30 AM Thursday, March 29
When you add the increased use of personal devices for work to the increased variety of company-provided devices, as a learning professional, you can no longer work the way you always have. As bring-your-own-device policies and company app stores become more a part of the everyday work environment, you must be able to provide solutions that multiple devices can access.
By comparing their existing capabilities against what they needed for true multi-device support, Micron Technology was able to build a roadmap for how to fill the identified gaps. In this case study session, you’ll find out how they did this—including identifying their gaps around both content creation and content consumption capabilities, and creating a governance model to help ensure the correct items were used with the correct systems in order to provide a consistent end-to-end experience for their learners. You’ll also discover how they identified the new design and development skills required for this roadmap, and the technological gaps they needed to collaborate with IT to fill.
In this session, you will learn:
- How to build a multi-device roadmap in your organization and fill identified gaps
- About the successes and failures that drove Micron Technology’s roadmap modifications
- Tips for successfully collaborating with IT on supporting multi-device learning
- How to keep up with ever-changing technologies and devices
Intermediate to advanced designers, developers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
Mobile device management (MDM), two-factor authentication, device emulators, and development tools.
IT Training Analyst
Andy DeCuir, an information-technology (IT) training analyst with Micron Technology, has been in the learning and development profession for 22 years, with nearly 20 years' experience working within corporate IT departments. He has a broad range of experience in providing instructional design, online course development, instruction, and training for information systems, customer support, and human resource environments. Andy has been involved in multiple implementations of systems, including eLearning implementations at two different companies. He is an active member of The eLearning Guild, was on the team awarded Best Training Design in 2000 from the New Orleans Chapter of ASTD, was a judge for the 2006 Brandon Hall Excellence in Learning Awards, and has presented at multiple industry conferences.
Global L&D Sr. Specialist, eLearning
Tim Hush, global eLearning specialist, has been in the learning and development profession for 28 years, with the past 23 years at Micron Technology. He has a vast experience in instructional design, web design, eLearning design, instruction, and training for manufacturing and HR systems. He has created and currently helps manage a global team of eLearning developers located in four different countries.