Ajay Pangarkar is a performance strategist, author, and managing partner at CentralKnowledge. He is a CPA and CTDP and has published three books, the most recent titled he Trainer’s Balanced Scorecard: A Complete Resource for Linking Learning to Organizational Strategy. Ajay is also an award-winning writer, earning TrainingIndustry.com’s 2014 Readership Award and 2015 Editors’ Award. Elearning! magazine named him a 2016 Learning Champion, and the World Training Development Congress named Ajay its 2017 Distinguished Trainer. He develops courses for LinkedIn Learning and is regularly featured on talk radio to discuss workforce performance issues.