Tracy Parish is an education technology specialist for Southlake Regional Health Centre. Her diverse educational background of computer programming, adult educational training, and eLearning design and development led to her instructional design career. Tracy has over 10 years of experience including LMS implementation and administration, face-to-face and online instructional design, development, and project management. Her work involves collaboration with hospital educators and has led to the creation of an extensive catalog of content for staff and patients. Tracy is one of Articulate’s active Community Heroes, is co-host of the Toronto Storyline User Group, and sits on the eACH Conference Committee.