I’m OK, You’re Clueless: L&D vs. the Business

Online Events Archive

Online Forums 2015 - October 28, 2015
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Lou Russell

Director of Learning Services
Russell Martin & Associates, a Moser company

Your organization’s learning and development (L&D) team is overwhelmed. To cope, your team has made some compromises you’re not proud of: You’ve started listening to your business leaders’ needs through the filter of what existing learning assets can you reuse to finish this work faster. Just because you were told to do it, you’ve built quick eLearning deliverables that you know no one will use. You didn’t have the time or access to determine the business needs behind the project request, so you built something because the due date arrived.

If your team is stuck in the compromise rut, it’s time for a new mental game: How can you ensure your team’s work truly improves workplace performance, and how can you effectively communicate to your business leaders that improved performance is more important than quickly churning out learning deliverables? Participants in this session will discuss the Blame Game, exploring how business stakeholders and learning professionals routinely blame each other for the failure of learning. You’ll identify the issues with Tim Gallwey’s (The Inner Game) equation: Performance equals potential minus interference. You’ll learn what performance is and how you can measure it, how you can improve your and your team’s potential, and what interferes with your and your team’s ability to truly impact business results through learning. Finally, you’ll learn strategies for changing the game by transforming your team’s relationship with the business, from control to collaboration.

In this session, you will learn:

  • How your choices impact your results
  • How to leverage context and simplicity to engage the business
  • Why skipping the project charter drives certain failure
  • Strategies for you to increase your own ability to improve performance through learning for others

Audience:
Intermediate to advanced developers, project managers, and L&D leaders who have experience creating learning solutions for business stakeholders.

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