Closing the Skills Gap: Personalized Pathways and Social Learning

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Learning Personalization Summit 2017 - November 8, 2017

Mark Griffiths

Client Partner
Newleaf Training & Development

Wendy Richard

Resort Operations Manager
Walt Disney World

There is a growing disconnect between the supply and demand of skills required to fill some of the most essential jobs globally. A "one size fits all" approach to learning and development is simply not working, putting business performance and innovation at risk. How people learn, where people learn, and what people learn must change to allow individuals to experience a specific pathway that fully meets their individual needs.

In this session, you will learn how providing a personalized learning pathway enhances engagement and performance, resulting in improved business outcomes. An international case study will be analyzed, highlighting the benefits of offering a journey that meets the needs of each and every individual. The session will show you how to create a learning experience that enhances progress and ensures completion using blended learning principles. In addition, you will learn how social media can be used to communicate with learners, and how it can provide collaborative opportunities to bridge this skills gap and deliver personalized pathways.


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