Using Microlearning to Support a Dispersed Workforce

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Microlearning Summit 2019 - February 21, 2019

Elena Cistrunk

Senior Program Manager
Aristocrat Technologies

Christiana Houck

Director of Learning Solutions
Aristocrat Technologies

Previous learning approaches at Aristocrat required technicians to be in a workspace with a computer, which wasn't yielding the type of business results the company was seeking. Aristocrat incorporated microlearning, and today employees do a few minutes of daily training that easily fits into their natural workflow. This new approach has led to 87% participation, 96% employee knowledge growth, and most notably a 50% decrease in technical product setup through increased employee knowledge and confidence.

In this case study presentation, learn how Aristocrat's microlearning strategy implements skill sets to a remote workforce and allows the company to measure performance in hours versus weeks. Discover the ecosystem they employ to enable technicians. You'll walk away with a better understanding of how microlearning technologies can be applied to a dispersed workforce to drive business results.

In this session, you will learn:

  • What microlearning means at Aristocrat, with examples of released training.
  • How Aristocrat built a learning culture to net a fast start and high adoption rate.
  • How a microlearning test group performed differently from a group receiving standard LMS SCORM modules.
  • Quantitative and qualitative data showing the business impact of microlearning.

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