Case Study: Transition from Outsource to In-house e-Learning Development

Online Events Archive

Online Forums 2011 - February 17, 2011
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Rose Le

Instructional Design Consultant
Time Warner Cable

Designing e-Learning courses in-house and outsourcing the development can be a rigid, frustrating experience. Can transitioning the development to in-house provide a more flexible and efficient experience, while also increasing learner engagement?

Participants in this case-study session will see how Time Warner Cable transitioned their e-Learning development from outsourced to in-house. You will learn about the factors that compelled the transition and how TWC achieved more flexible, efficient e-Learning development as a result. You will learn how designing and developing in-house contributes to fast, flexible e-Learning, and how it provides an opportunity for more relevant and engaging interactions that have a greater impact on the learner, and in turn, the business.

In this session, you will learn:

  • About the goals and model that set up TWC’s Learning, Development, and Inclusion team for success
  • Factors that made TWC's case for in-house eLearning development
  • How and what TWC determined their in-house eLearning product will look like

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