Acquiring Tacit Knowledge from SMEs

Online Events Archive

Online Forums 2012 - July 27, 2012
Powered by Adobe Connect

Sudeshna Chatterjee

Independent Consultant

Tacit knowledge is the most difficult type of knowledge to identify, and even more difficult to capture and document. But in times of high attrition and workforce turnover, for the sake of business continuity, it’s critical to identify, capture, and document precisely how SMEs think before they walk away with what’s in their heads. Effective acquisition of tacit knowledge can blunt the impact of a SME’s departure from your organization.

Participants in this session will review some knowledge-capturing, -sharing, and -documenting practices that have proven effective. These are simple tools that any organization can successfully employ.

In this session, you will learn:

  • About the common categories of tacit knowledge
  • Why organizations need to document tacit knowledge
  • Tools for gathering acquiring tacit knowledge, including corrective action preventive action (CAPA) sheets, mind maps, interviews, and communities of practice
  • About the challenges of acquiring tacit knowledge and how to overcome these challenges

Handout(s)

You do not have access to the handouts. Please log in or join to download these files.

Recording

You do not have access to the recording. Please log in or join to download this file.

 

 Back to Library
Advertise Here
Advertise Here

Upcoming Events

Guild Platinum Sponsors

Guild Sponsors

We Proudly Support

Humentum