207 The Science of Presence: Improving Emotional Intelligence Through VR
12:45 PM - 1:45 PM Tuesday, June 25
The soft skills gap is real, according to Bersin, LinkedIn, and McKinsey. Employers reported leadership, communication, and collaboration as the most crucial skills to learn from L&D programs. However, when it comes to developing these complex skills, many current offerings teach what to do but don’t provide opportunities to practice and apply them. Learners may try games, role-plays or pre-recorded simulations, but are you truly moving the needle on performance? In light of shrinking budgets, limited time, and lack of effectiveness, how can you demonstrate impactful gains at scale?
With immersive VR simulations, it's now possible to deliver intelligent soft skills training at scale. Powered by a blend of AI and live human interaction, mixed reality VR has become the ideal way to gain essential skills in the workplace. By using trained specialists who orchestrate the interactions between learners and avatar-based characters, such simulations can achieve the realism needed to deliver measurable, high-impact results.
In this session, you will learn:
- The science of "presence" at work in VR
- How organizations are leveraging VR in areas like leadership development, sales enablement, and customer service
- How cost savings are realized for soft skills training
Managers, senior leaders
Technology discussed in this session:
VR platform, mixed reality platform
Christina Yu is an executive at Mursion, a VR company for building emotional intelligence in the workplace. She holds an AB in English and creative writing from Dartmouth College and an MBA from the NYU Stern School of Business. Prior to her current role, she helped launch a PaaS adaptive learning division at McGraw-Hill Education, where she was the head of marketing, and managed a portfolio of higher-ed adaptive products. She also worked at the edtech startup Knewton, and as a professor of English at Kean University and Southern Connecticut State University.