102 The End of L&D: How Immersive Technology is Transforming Enterprise Training
10:45 AM - 11:45 AM Tuesday, June 25
AR & VR
Emergent technologies such as AR, VR, MR, and AI are changing the way the world does business, and that includes training. The high velocity of business processes and tasks require on-demand information and tech-enabled solutions that support the workforce and its unique needs. How does today's learning and development department stay ahead of the changes and take advantage of the unprecedented capabilities of new technology? Do the roles and responsibilities of L&D need to be re-imagined and restructured to equip an ever-changing training landscape?
In this session you will explore innovative ways companies in a variety of industries are adopting emergent technologies to deliver effective training. By sharing deliverables such as remote assistance AR, VR environments for safety awareness, mixed reality collaborative sessions, and AI-fueled bots, this session will show how L&D (or other departments) are meeting the needs of a demanding and tech-savvy workforce. Attendees will also learn how to strategically adapt to deploy new technologies with a positive user experience and in a budget-friendly way.
In this session, you will learn:
- What emergent technologies are already being adopted in enterprise training
- New features and capabilities of technologies that are making innovative training solutions more accessible
- How technologies are being combined to deliver even more powerful training
- How technology is changing training disciplines such as instructional design and assessment
- How user experience design is more important than ever in training deliverables
- What new hardware and software features are making AR, VR, and MR more widely adopted
- Microsoft HoloLens
- Oculus Rift/Go/Quest
- HTC Vive
- Vuzix AR
Designers, developers, managers, senior leaders
Scott McCormick is CEO of Emergent Enterprise Consulting and editor of emergent-enterprise.com, a topical news website about new technologies (AR/VR, AI, IoT) and user experience in the enterprise. His consulting services guide companies in the adoption of emergent technologies, with an emphasis on powerful learner experiences. He speaks nationally on topics such as UX strategy and design, Industry 4.0 training, and digital transformation. Scott has more than 30 years of history in enterprise training efforts, was a co-founder of Float and The Iona Group, and was a contributor to the book Mastering Mobile Learning, an ATD/Wiley publication. In 2018, Scott spoke at Learning Solutions, Realities360, ATD Chicago (CETS), Industry 4.0 ThinkTank, and Augmented World Expo (AWE USA). He also spoke to members of Accenture Academy about AI business strategy, and to training departments of Micron Technologies, Chik-fil-A, and AbbVie about user experience in today's digital age.