Performance Support: Insights From Jane Hart

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White papers - June 16, 2017

by Trivantis

Modern learners want more out of their training programs. In this eBook, you’ll learn how to move beyond instructional design to performance management, based on Jane Hart’s insight shared in a recent Trivantis webinar. Rather than accessing a package of eLearning courses, as we often push down to people in the corporate world, people prefer to pick out things as and when they need them. They’re moving away from the push down, packaged up approach and toward the on-demand pull approach.   Today, learning is focused on performance—getting a job done. Learners want performance support, not formal training. Performance Support: Insights From Jane Hart will inform you on how to make the switch from traditional instructional design to performance support. What’s inside this eBook?

  • Trends in modern authoring and learning habits?
  • A guide to creating performance support resources
  • How to support content personalization
  • How to increase interactivity in your performance support tool or job aid
  • Measuring the success of performance support

Jane Hart, Founder of the Centre for Learning & Performance Technologies, shared her knowledge with us for this eBook. She is widely recognized as an expert on performance support and modern learning.


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