Grainger was seeking a way to get a safety message to customers via our sales force without the training impacting face time. This created the challenge to train 3,000+ salespeople to enhance their selling approach and deliver this new message to thousands of customers in a consistent fashion, in a compressed time frame, and with limited time away from selling. To accomplish this, we needed to deploy a next generation blended learning program delivered just-in-time to an on-the-go workforce.

In this session you will learn how Grainger implemented an enterprise mobile learning platform for the sales force while concurrently developing content to teach them key new messaging to increase their sales. You will explore both the learning professional and business partner perspectives on how the overall program was planned, implemented, and supported in the age of myriad mobile challenges like security, authentication, integration, and private app stores.

In this session, you will learn:

• A blended approach using mobile, and you will address the roadblocks to such a large undertaking
• A beginning-to-end perspective on working with business partners and the learning area to create a blended approach
• Insights on how we engaged leaders at all levels to make the program a success
• About the tools used to make the content mobile and what tools were provided to the managers to support the program

Audience:
Novice to advanced designers, developers, project managers, and managers.

Technology discussed in this session:
Microsoft Office Professional, GoMoLearning’s GoMo2 authoring platform, Articulate Storyline, OnPoint Digital’s CellCast Solution, and Apple iOS devices.

Attacks against enterprises and their technology vendors are facilitated by the current rapid adoption of embedded systems, cloud solutions, and web-based platforms. These attacks often undermine the very monetization, scalability, and user experience goals for which these systems were designed and deployed. As malicious hackers advance their techniques at a staggering pace, often rendering current defense tactics obsolete, so too must security practitioners obsess over deploying progressive techniques.

In this session participants will extract lessons from these attack anatomies to provide a framework to account for these modern attackers, articulate industry context, and form key takeaways, including immediately actionable guidance. You will explore case studies to highlight decision-points, such as the deployment of a third party technology, and analyze the advantages and disadvantages of various decisions on the impact of system security.

In this session, you will learn:

• About discipline division: security separated from functionality
• Why perspective matters: white box vs. black box
• About defense priorities: secure assets, not just perimeters
• About timing security: build it in, not bolt it on
• About procedural duration: security as an ongoing process.

Audience:
Intermediate managers.

Technology discussed in this session:
Embedded systems, cloud solutions, and web-based platforms.

So you are building your first mobile learning project in your organization—where do you start and what steps do you need to take to be successful? Just because you are experienced in managing an eLearning project doesn’t mean you are ready to project manage a mobile learning project. There are many differences, and plenty of new landmines to watch for.

In this session you will look at the project management steps of developing a mobile learning project, using a real case study as an example of what to do and what not to do. You will receive and examine a template and sample mobile learning project management plan that includes front-end analysis, specifications documents, budgets, change management plan, development plan, implementation plan, and project evaluation. You will leave this session with a new appreciation and preparedness for mobile learning project management.

In this session, you will learn:

• How to frame and pitch a mobile-app business strategy
• Elements and requirements of a successful mobile business case
• Project management considerations for a successful mobile-app development project
• How to identify key stakeholders
• Best practices for a successful mobile-app implementation plan
• How to transition the project to a delivery and deployment team

Audience:
Novice designers, developers, project managers, and managers.

Technology discussed in this session:
Development software, project management software, and mobile devices (phones and tablets).

We know that the workforce today is increasingly remote. Yet with all the support and dramatic early adoption for mobile learning, what we don’t yet know is how to either assess or measure mobile effectively, especially since it’s not as simple as applying the same success metrics from a traditional LMS to mobile. If you are considering a mobile learning strategy, how will you know if it’s working? And if you’re already deploying one, what triggers tell you if you need to change course?

In this session you will identify proven best practices for assessing your current programs as well as success measures for future projects. You will explore the business measures that point to performance improvements. You will examine relevant feedback channels beyond survey results and test scores, including dynamic, real-time feedback technology. At the end of this session, you will leave with a clear sense of how to assess existing mobile learning programs.

In this session, you will learn:

• What proven best practices exist against which you can assess your mLearning program
• What viable performance metrics can be applied to mLearning
• How to achieve best-in-class results with your mLearning program
• Specific dos and don’ts from other major companies when it comes to mLearning

Audience:
Novice managers and directors.

Technology discussed in this session:
Tablets and smartphones.

As more and more people are adopting agile-based development methods, the single biggest thing TorranceLearning hears is, “I’ve got to get my team/clients/boss/SMEs on board with this, or it will fail miserably.” You do need to get your team, your clients (internal and external), your boss, and your SMEs on board with this—because if you do not, then yes, it is likely to fail miserably. Agile is more than a project management method. It is a culture.

In this session you will learn from agile project management developed specifically for instructional design and development projects. You will dive deep into case studies that show how agile changes an organization’s culture and how to bring that change about. You will learn how agile solves many of the sticking points with the old waterfall-based approaches to projects. You will explore the importance of communication, communication, getting results, and communication.

In this session, you will learn:

• How to describe agile project management methods to your clients, teammates, and stakeholders
• How agile methods resolve inherent shortcomings of traditional methods that project sponsors are used to
• How to choose a project for your first agile engagement based on criteria for success
• How to build a culture that supports an agile project team
• How to obtain the tools and supplies you need to manage your first project using an agile session

Audience:
Novice to advanced designers, developers, project managers, and managers.

Technology discussed in this session:
Agile project management.

Of course, all employees want learning at the moment of need on their mobile devices. What they want to know, when they want to know it, and how they choose to learn it: Just-in-time learning is not only what employees expect, but also a proven model to increase business outcomes. You may want to provide performance support tools; however, gaining executive support, funding, IT support, and so forth, can be challenging. A performance support model requires changing the conversation with all the stakeholders.

In this session you will use the Learning Model Canvas to create the story for changing the mind-set and mechanics of the corporate learning model to help support mobile learning. You will identify the top-two learning organization patterns and top-five learning organization models. Using examples of each, you will be able to identify your current model, the dependencies needed for implementing a performance support learning model, and actionable next steps for implementation in the workplace. You will leave this session with your own Learning Model Canvas as a story framework for having consulting-type conversations with stakeholders.

In this session, you will learn:

• The two key patterns and top-five learning organization models in use today
• How to create a story to have consultative conversations with executive leadership, to gain buy-in and resources for a performance support model
• The next steps to implementing a performance support learning model
• How to measure the effectiveness of the mLearning provided through a performance support model

Audience:
Novice to advanced managers, directors, and VPs.

Technology discussed in this session:
Interactive PDF.

Participant technology requirements:
Internet access and the ability to download an interactive PDF to a personal computer.

The ability to customize the content for learners is the best tool in the hands of eLearning authors. Learning is better when you can customize the learning experience based on learner choices, responses, specialization, and scores achieved in a quiz. It would be even better if they have the ability to serve content to learners based on their location.

In this session, you will explore multiple ways of creating a location-aware course. You will learn how to utilize the GPS capabilities of mobile devices to deliver timely, location-aware content to learners using Adobe Captivate 8. You will also see how to create courses and assessments that require learners to be at a particular geo-location to mark it as complete. You will leave this session understanding why customizing content based on learners’ location-based needs is a boon in the hands of mLearning authors.

In this session, you will learn:

• About the geolocation variable in Adobe Captivate 8
• How to create location-aware courses using the geolocation variable and advanced actions in Adobe Captivate 8
• How to create location-based assessments
• Best practices and examples of location-aware courses

Audience:
Intermediate and advanced designers and developers.

Technology discussed in this session:
Adobe Captivate 8, iPad, iPhone, and Android devices.

Participant technology requirements:
Adobe Captivate 8.

Making the decision to add mobile technologies to your learning and performance strategy is one thing; making it happen is something else. One of the biggest challenges organizations run into once they make the decision to go mobile is choosing a tool to be used for mobile development. The mobile environment is very different than that of the desktop, and a tool that works in one space may not perform as well in another.

In this fast-paced and informative session, participants will review, compare, and contrast the various authoring tools available in today’s marketplace. You will examine which of today’s tools promise mobile learning delivery and how they do it. You will discover that different tools take different approaches, and you will discuss what is good, bad, and ugly about each tool. By attending this session you will save yourself a lot of time and avoid the headaches that come from using the wrong tool for your particular needs.

In this session, you will learn:

• Which of today’s authoring tools support mobile learning
• The different approaches each tool takes with mobile
• What is good, bad, and ugly about each tools approach to mobile
• How to choose the best tool for your organization’s unique needs

Audience:
Novice to advanced, designers, developers, and managers.

Technology discussed in this session:
Various mLearning authoring tools.

As iPads and mobile technology become more ingrained in all areas of our lives, we need to find ways to use the same tools in learning. But this shift can be extremely challenging for learning professionals and organizations to make.

In this session you will explore a case study of how a company moved learning from the classroom to the tablet. You will examine real examples of what has been done as well as the impact on participation and learning. You will discuss the challenges encountered along the way, what was learned, and how that changed plans for the future. You will discover how the mobile learning solution influenced user adoption by providing a mobile experience that is just as effective, if not more so, than learning via a computer.

In this session, you will learn:

• Considerations for designing a mobile interface
• How to implement a mobile solution
• How to use mobile capabilities to drive adoption
• Challenges and possible solutions to problems that arise with mobile implementation

Audience:
Novice and intermediate project managers, managers, and directors.

Technology discussed in this session:
iPad and CellCast.

Mobile devices and applications have finally worked their way into the learning landscape, enabling organizations of all sizes to leverage modern wireless wonders to deliver training, performance support, and business communications to their on-the-go workers. Great devices and rapid technology adoption don’t always outweigh the myriad challenges that hold back mLearning projects, from scaling from smaller pilots to larger implementations. Next-generation ecosystems require next-generation tools, approaches, and teams to ensure adoption, continued utilization, and success.

In this session you will be empowered to move beyond newly minted mobile learning strategies to start applying an array of valuable lessons learned from case studies across industries and geographies. You will learn what works and what doesn’t and where hype ends and reality begins. You will explore proven processes for selecting the right tools, devices, audiences, and objectives that can bring experience and confidence to training teams who have yet to introduce mobile options to address their field training, performance support, and business communications needs.

In this session, you will learn:

• Which mobile devices are practical for on-the-go learning
• Which authoring tools, libraries, and media types are effective for mobile
• Why yesterday’s approaches to progress tracking and reporting fail to meet tomorrow’s cloud-based demands
• Why mobile learning project teams are bigger, broader, and more multidisciplinary than their traditional online counterparts

Audience:
Novice to advanced designers, developers, project managers, and managers.

Technology discussed in this session:
Apple iOS, Android, BlackBerry, and Microsoft Windows Phone.

Accessing learning or performance support assets when on the move is challenging to the learner as well as the expert or provider. We are all moving around the office, complex, country, or world. We need to access information or guidance exactly when needed without leaving our location or process. However, we also need to provide or push information when learners need it without even knowing they do. The speed of business dictates our learning needs, and these days the need for speed is overwhelming.

In this session you will discuss the strategies, methodologies, technologies, and governance needed to enable the process of real-time learning on the go. You will explore examples and discuss scenarios that have worked and those that have not. You will examine research data that can to guide us and dive into applications of that research with real examples that will drive our success. You will leave this session with concepts to develop strategies, examples of methodologies to be enacted, knowledge of technologies that enable, and governance criteria that works.

In this session, you will learn:

• Criteria to enable effective mobile learning strategies
• Methods and technologies to enable the learner at the point of need
• Methods and technologies to enable the expert to provide learning at the point of need
• Criteria of success from examples

Audience:
Novice to advanced designers, project managers, managers, and directors.

Technology discussed in this session:
ANCILE uPerform and ANCILE uAlign.

The use of personal mobile devices is a rapidly growing trend in clinical practice and in nursing education. Recent years have seen an increase in the use of personal digital devices (PDDs) by healthcare professionals as well as by the general public. In addition to being small and easy to carry, these technologies combine communications and computing abilities, facilitating mobility as well as information retrieval at the point of care.

In this session you will explore the current state of research literature documenting nursing students’ use of PDDs in their clinical curriculum. You will examine topics such as effectiveness, information retrieval practices, and challenges to implementation. You will leave this session understanding why academic institutions and teaching professionals need to get on board with promoting students’ use of personal digital devices in their clinical education.

In this session, you will learn:

• How undergraduate nursing students are using PDDs in the clinical setting
• The effectiveness of using PDDs in the context of clinical learning
• The challenges of promoting nursing students’ use of PDDs in their clinical education
• The perceptions of students, preceptors, healthcare staff, faculty members, and patients regarding nursing student use of PPDs

Audience:
Intermediate project managers and academics.

Technology discussed in this session:
Smartphones, iPods, tablets, pocket PCs, personal digital assistants (PDAs).

In the transportation industry, many pieces of outdated equipment are being replaced with new, more efficient models. Changes like this can be very disruptive to affected workers. In today’s digital world this problem is becoming ever more common as mobile technologies move processes from levers and handles to buttons and touch screens.

In this session you will explore how instructional designers can function as change agents for their organizations. You will explore the methodology one team applied to successfully support a major technology change initiative for legacy employees, and you will discuss the role of the instructional designer in change management. You will leave this session with strategies that can be applied to support your change management in your organization, be it a shift to mobile technology use or any other major change.

In this session, you will learn:

• How to apply the ADDIE model to existing courseware for a new purpose
• How to apply Bloom’s Taxonomy to a known skill
• How to apply Maslow’s hierarchy of needs when faced with resistance
• How the change curve applies to training

Audience:
Novice designers, developers, project managers, and managers.

Technology discussed in this session:
Onboard computers and touch screen