924 The Five Steps to Creating Your Performance Support Model
8:30 AM - 9:30 AM Friday, June 12
Getting Started
Lone Star G
Everyone wants just-in-time learning at the moment of need. Google set the expectation for this. “What I want to know, when I want to know it, and how I choose to learn it” is not only what employees expect, but this model has proven to improve business outcomes. As a learning leader you want to provide a performance support learning model, but that requires executive support, funding, IT support, and more. A performance support model requires changing the conversation with all the stakeholders.
In this session you will explore how the Learning Model Canvas is used to create a story for changing the mindset and mechanics of an organization to a performance support learning model. You will learn the top-two learning organization patterns and top-five learning organization models. Using examples of each, you will be able to identify your current model, the dependencies needed for implementing a performance support learning model, and actionable next steps for getting started in your workplace.
In this session, you will learn:
- The two key patterns and five top learning organization models in use today (one is performance support)
- How to create a story to have consulting-like conversations with executive leadership to gain buy-in
- The steps to implementing a performance support learning model
- How to measure the effectiveness of learning provided through a performance support model
Audience:
Novice to advanced managers, project managers, and VPs with an
understanding of the learning tools available within their organization.
Technology
discussed in this session:
Downloadable PDF.
John Delano
CEO/Co-founder
Saltbox
John Delano is the CEO and co-founder of Saltbox, where he empowers learning development leaders to create innovative performance development ecosystems. A synergist, his experience in learning development, consulting, and entrepreneurship with companies such as AT&T, Comcast, and T-Mobile provides a perspective that crosses the line from academic theory to practical tactics based on real-world success. John works with learning leaders who want to challenge the status quo, disrupt outdated learning models, and innovate to achieve their goals. He holds a bachelor’s degree from the University of Washington and a master’s degree from the University of Portland.