MB01 Daily Docent Kickoff

7:30 AM - 8:15 AM Wednesday, November 16

123

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Karen Hyder

Online Event Producer and Speaker Coach

Kaleidoscope Training and Consulting

Karen Hyder, online event producer and speaker coach at Kaleidoscope Training and Consulting, has been teaching about technology since 1991, when she delivered instructor-led software courses for Logical Operations. She was promoted to director of trainer development, helping trainers improve skills and earn certifications. In 1999 she created a course for trainers using virtual classrooms, and helped launch The eLearning Guild Online Forums in 2004. She continues to host The Guild’s Best of DemoFest, and was honored with the Guild’s Guild Master Award. Currently, Karen provides coaching and production support for a series of online courses at Hearing First, a not-for-profit that serves audiology professionals earning CEUs.

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MB02 Getting Started with the Internet of Things

7:30 AM - 8:15 AM Wednesday, November 16

104

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Anthony Altieri

IDIoT in Chief/xAPI Evangelist

Omnes Solutions

Anthony Altieri is the IDIoT in Chief (instructional developer for the Internet of Things) and founder of Omnes Solutions, as well as an xAPI evangelist, authoring a course on xAPI Foundations for LinkedIn Learning. Anthony has worked on multiple projects implementing global LMS systems. He is a maker, focusing on user analytics and bringing the virtual learning world and the real world together through the use of Bluetooth beacons and other IoT devices using xAPI. Anthony has lectured to audiences on topics ranging from the spread of HIV to network security, content development, why it’s important to learn to code, and, of course, xAPI.

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MB03 Exploring Mobile Learning Solutions

7:30 AM - 8:15 AM Wednesday, November 16

105

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Sarah Mercier

CEO & Strategic Consultant

Build Capable

Sarah Mercier, CEO and strategic consultant at Build Capable, specializes in instructional strategy and learning technology. Sarah is known for translating highly technical concepts and research to real-world practice. She is an international facilitator for the Association for Talent Development and Greater Atlanta ATD Past President. Her innovative learning solutions have been recognized by winning industry awards, such as Best of Show at FocusOn Learning DemoFest for xAPI for Interactive eBooks, and Best Performance Support Solution at DevLearn DemoFest for Critical Success Factors training and assessment tool. Sarah is a frequent speaker at industry conferences and business events on topics such as instructional design and development, accessibility, data strategy, and learning ecosystems. Her work has been published in ATD’s 2020 Trends in Learning Technology, The Book of Road-Tested Activities, TD Magazine, Learning Solutions Magazine, CLO Magazine, and a variety of other training and workforce publications.

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MB04 Getting Strategic with Your Learning Design

7:30 AM - 8:15 AM Wednesday, November 16

106

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Clark Quinn

Chief Learning Strategist

Upside Learning

Clark Quinn, PhD is the executive director of Quinnovation, co-director of the Learning Development Accelerator, and chief learning strategist for Upside Learning. With more than four decades of experience at the cutting edge of learning, Dr. Quinn is an internationally known speaker, consultant, and author of seven books. He combines a deep knowledge of cognitive science and broad experience with technology into strategic design solutions that achieve innovative yet practical outcomes for corporations, higher-education, not-for-profit, and government organizations.

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MB05 Virtual Reality in the Workplace

7:30 AM - 8:15 AM Wednesday, November 16

107

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Josh Cavalier

Founder

JoshCavalier.ai

Josh Cavalier has been creating learning solutions for corporations, government agencies, and secondary education institutions for nearly 30 years. He is an expert in the field of learning & development and has applied his industry experience to the application of ChatGPT and other Generative AI frameworks for business and life skills. Josh is passionate about sharing his knowledge and has a popular YouTube channel that shares tips and tricks on Generative AI. He is a seasoned speaker, presenting at conferences like DevLearn, Learning Solutions, ATD ICE, TechKnowledge, NAB, and Adobe MAX.

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MB06 Personalized Learning Best Practices

7:30 AM - 8:15 AM Wednesday, November 16

108

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Jessica Knox

Chief Operating Officer

Metrix Group

Jessica Knox is the chief operating officer of Metrix Group, where she has had a career leading strategic, large-scale learning design and development projects. An emerging leader in the learning industry in Canada, she is passionate about solving problems in the learning space and especially dedicated to shaping how learning technology can deliver improved business results. Jessica’s clients include top pharmaceutical and biotechnology companies, major Canadian financial institutions, and government agencies.

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MB07 Mobile Performance Support Strategies

7:30 AM - 8:15 AM Wednesday, November 16

109

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Scott McCormick

CEO

Emergent Enterprise

Scott McCormick is a national speaker, CEO, editor and writer. In a 30+ year career he has helped launched three companies including his current business, Emergent Enterprise. He has spoken at ATD CETS Showcase, Learnaplaooza, Augmented World Expo, LiveWorx, Realities360,, and XR Immersive Enterprise 2020. Scott speaks and consults on topics such as emergent technology adoption strategy and user experience and is editor of emergent-enterprise.com, the tech news and insight website. He was featured in the 2019 eBook, What is Augmented Reality? and has delivered strategy webinars and onsite presentations to leaders in healthcare, manufacturing, hospitality, and consulting.

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MB08 Your Favorite eLearning Hacks

7:30 AM - 8:15 AM Wednesday, November 16

110

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Trina Rimmer

Director, Community and Customer Engagement

Articulate

As the director of community and customer engagement with Articulate, Trina uses her many years of eLearning design and development expertise to guide the creation of inspiring content for our community of workplace learning professionals, E-Learning Heroes. Before joining Articulate, Trina worked as an instructional designer, eLearning developer, and writer focused on delivering creative, engaging, and effective learning solutions to various companies, from global aid organizations to Fortune 500s.

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MB09 Learning and Performance Ecosystems

7:30 AM - 8:15 AM Wednesday, November 16

111

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Marc Rosenberg

President

Marc Rosenberg and Associates

Dr. Marc Rosenberg is a global expert and speaker in training, organizational learning, eLearning, knowledge management, and performance improvement. He has written two best-selling books, E-Learning, and Beyond E-Learning. His 100 monthly columns, “Marc My Words,” appeared in The eLearning Guild’s Learning Solutions magazine from 2010 through 2018 and are still available online. Marc is past president and honorary life member of the International Society for Performance Improvement, is an eLearning Guild “Guild Master,” has spoken at the White House, debated eLearning’s future at Oxford University, keynoted conferences around the world, authored over 200 columns, articles, white papers, and book chapters, and is frequently quoted in major trade publications. Learn more at www.marcrosenberg.com.

Steve Foreman

President

InfoMedia Designs

Steve Foreman is the author of The LMS Guidebook and president of InfoMedia Designs, a provider of eLearning infrastructure consulting services and technology solutions to large companies, academic institutions, professional associations, government, and military. Steve works with forward-looking organizations to find new and effective ways to apply computer technology to support human performance. His work includes enterprise learning strategy, learning and performance ecosystem solutions, LMS selection and implementation, learning-technology architecture and integration, expert-knowledge harvesting, knowledge management, and innovative performance-centered solutions that blend working and learning.

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MB10 Doing More with Less

7:30 AM - 8:15 AM Wednesday, November 16

112

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Shawn Rosler

Senior Instructional Designer

Office Practicum

Shawn Rosler has been an instructional designer, project manager, and developer of dynamic, interactive, and highly efficient eLearning and other instruction for over 20 years. He's a frequent contributor to industry-based publications, and he has presented to academic, medical, and corporate audiences on an expansive array of topics. From the basics of adult learning theory to the real-world application of converting instructor-led training to a computer or web base, he is an evangelist for trimming down processes while keeping them effective. 

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MB11 xAPI: Why Should I Care?

7:30 AM - 8:15 AM Wednesday, November 16

113

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Brian Dusablon

Founder

Learning Ninjas

Brian Dusablon, the founder of Learning Ninjas, is an entrepreneur, coach, and generalist who has worked in the eLearning industry for over 20 years as a trainer, developer, instructional designer, LMS administrator, project manager, and consultant. At Learning Ninjas, Brian leads a collaborative consultancy focused on creating and teaching about accessible and effective learning solutions and technologies. Working with organizations and individuals, he applies existing and emerging technologies to simplify processes, improve performance, and measure outcomes. Brian frequently speaks on a range of topics, including accessibility, user experience, innovative technologies, and entrepreneurship.

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MB12 Using Ideas from Other Industries

7:30 AM - 8:15 AM Wednesday, November 16

114

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Joe Totherow

Senior Learning Technologist

Federal Reserve Bank of St. Louis

Joe Totherow, a senior learning technologist for the Federal Reserve Bank of St. Louis, has been an instructional technologist for 10 years, leveraging technology in creative ways to provide quality instruction to learners. He holds a PhD in philosophy.

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MB13 Gamification in Learning

7:30 AM - 8:15 AM Wednesday, November 16

121

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Anders Gronstedt

President

The Gronstedt Group

Anders Gronstedt, PhD, is president of The Gronstedt Group, which is instrumental in helping global companies like Walmart, Pfizer, Novartis, Bristol Myers Squibb, and Daikin improve performance with their custom-developed multi-player VR simulations and learning games. He is a frequent industry speaker and writer with articles appearing in the Harvard Business Review.

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MB14 Agile Project Management for eLearning

7:30 AM - 8:15 AM Wednesday, November 16

122

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Megan Torrance

CEO

TorranceLearning

Megan Torrance is CEO and founder of TorranceLearning, which helps organizations connect learning strategy to design, development, data, and ultimately performance. She has more than 25 years of experience in learning design, deployment, and consulting . Megan and the TorranceLearning team are passionate about sharing what works in learning, so they devote considerable time to teaching and sharing about Agile project management for learning experience design and the xAPI. She is the author of Agile for Instructional Designers, The Quick Guide to LLAMA, and Making Sense of xAPI. Megan is also an eCornell Facilitator in the Women's Executive Leadership curriculum.

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GS01 KEYNOTE: The Magic of Storytelling and Learning

8:30 AM - 10:00 AM Wednesday, November 16

Grand Ballroom

Magicians are master storytellers. Their ability to engage an audience and keep it focused is critical to their ability to execute many of the astounding tricks they perform. In this exciting opening keynote, you will learn some of the secrets of storytelling from one of the world’s leading magicians, Penn Jillette. You will discover how magicians create an environment in which magic can take place—because true magic, like learning, takes place in the mind of an individual fully engaged in an experience.

Penn Jillette

Author, Actor, Magician, Entertainer

Penn Jillette is an entertainer and one half of the legendary magic duo Penn & Teller. Penn & Teller’s live show spent years on Broadway, and it is now the longest-running headliner show in Las Vegas. Mr. Jillette co-hosted the long-running TV series Penn & Teller: Bullshit!, which was nominated for 16 Emmy Awards, and currently co-hosts the series Penn & Teller: Fool Us. He has acted and appeared in numerous shows and movies and produced the films The Aristocrats and Tim’s Vermeer. Mr. Jillette’s weekly podcast, Penn’s Sunday School, was named by iTunes as the Best New Comedy Podcast for 2012. His books include Every Day Is an Atheist Holiday! and God No! Signs You May Already Be an Atheist and Other Magical Tales, which spent six weeks on the New York Times bestseller list.

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ELT101 Speeding up Your Workflow with Articulate

10:00 AM - 10:45 AM Wednesday, November 16

Expo Hall—eLearning Tools Stage

Time is money, and so are happy clients! Come spend some time with the Articulate team and learn how you can speed up your workflow and increase your productivity with your favorite Articulate tools.

Arlyn Asch

Chief Technology Officer

Articulate

Arlyn Asch, the chief technology officer at Articulate, has more than 20 years of experience developing innovative eLearning software. Before joining Articulate in 2005, Arlyn was director of engineering for Macromedia, where he led product strategy for Captivate and directed that product’s development team. He also held senior management and engineering roles at eHelp, where he led the development of RoboDemo and RoboHelp. Arlyn is named as inventor on five patents related to eLearning technology.

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EME101 The Future of Learning: Where Should You Focus?

10:00 AM - 10:45 AM Wednesday, November 16

Expo Hall—Emerging Tech Stage

Take an in-depth look at five trends you should focus on in learning today, and get a glimpse of what’s just around the corner. This session will provide you with dozens of resources to share with your team and get you started. Get ready to reboot your brain and enhance your learning today.

Nick Floro

Learning Architect/Imagineer

Sealworks Interactive Studios

Nick Floro, a co-founder and learning architect at Sealworks Interactive Studios, has over 25 years of experience developing learning solutions, applications, and web platforms. Nick is passionate about how design and technology can enhance learning and loves to share his knowledge and experience to teach, inspire, and motivate. As a learning architect, Nick gets to sketch, imagine, and prototype for each challenge. He has worked with start-ups to Fortune 500 companies to help them understand the technology and develop innovative solutions to support their audiences. Nick has won numerous awards from Apple and organizations for productions and services.

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INN101 Collaborative Learning in a Cognitive World

10:00 AM - 10:45 AM Wednesday, November 16

Expo Hall—Innovation Showcase Stage

Collaborative and social tools have transformed how people work together and perform their jobs. These tools and concepts, however, are not yet being used as they could or should be within the learning life cycle—so organizations continue to miss out on key opportunities to optimize the learning experience. This will become even more crucial as L&D moves beyond person-to-person to also encompass personalized interactions with cognitive-based platforms. This session will provide insight into identifying opportunities and implementing new approaches based on real-world examples. It will also provide an overview of an IBM cognitive-based solution that demonstrates the possibilities.

Dawn Jaglowski

Offering Manager

IBM

Dawn Jaglowski is an offering manager within the IBM Smarter Workforce Learn group. Her responsibilities focus around defining a comprehensive strategy across the Learn offerings. Dawn has worked in software development for the majority of her career across multiple functions such as architecture, engineering, quality assurance, and technical sales support, with over 15 years of that experience within the offering/product management domain. Dawn has an undergraduate degree from the University of Central Florida and an MBA from Rollins College. Her background also includes creating and delivering learning content as an instructor in both corporate and higher education environments.

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MXC101 Measuring Impacts of Learning Performance Across the Organization

10:00 AM - 10:45 AM Wednesday, November 16

LMS reporting and learning analytics are often seen as tasks performed by LMS administrators, trainers, and instructors—tactical tools and methods used only to illustrate the performance and outcomes of training and blended learning programs. Increasingly, however, organizations are using learning data to show how improved learning performance impacts corporate performance at the highest level. Today, any LMS should be able to quantify the cost savings and resource efficiencies—KPIs for which everyone on the management team is held accountable. In this session, learn how reporting and analytics can demonstrate the value of your learning program to the entire organization.

Ben Young

Director of Learning Solutions

Lambda Solutions

Ben Young is a director of learning solutions at Lambda Solutions. He is an eLearning and learning management system (LMS) expert, having worked with organizations in almost every possible industry sector for the past decade on solution implementations. Ben provides clients strategic planning, course creation, and learning performance management strategies that support both learner engagement and business outcomes. Ben actively researches and tests emerging technologies, bringing the best features and functions to Lambda clients and providing ongoing training and leadership to the eLearning community, in person and via online webinars.

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STR101 Knowledge Guru’s New ‘Drive’ App: Training Reinforcement that Adapts to Each Sales Rep

10:00 AM - 10:45 AM Wednesday, November 16

Expo Hall—Strategic Solutions Stage

Sales reps need a way to ramp up on their products, competitors, and industry landscape fast. With Knowledge Guru’s new app, Drive, reps can increase their confidence and competence in just a few minutes a day on their smartphones. This session will cover the challenges faced by today’s sales reps and demonstrate how the Knowledge Guru platform uses game-based learning, adaptive learning, and microlearning to reinforce training after product launches and enable coaching at scale.

Steven Boller

Marketing Director

Bottom-Line Performance

Steven Boller is the marketing director at Bottom-Line Performance. In this role, he gathers industry intelligence from organizations interested in improving the performance of their employees through instructionally sound learning solutions and innovative approaches such as game-based learning and retention-driven learning strategies. He has authored more than 100 educational articles both online for eLearningIndustry, Bottom- Line Performance, and Knowledge Guru and in print for the Life Science Trainer and Educator Network’s Focus Magazine. He assists with product strategy for the Knowledge Guru game- based learning platform, which has won four Brandon Hall Excellence Awards, including two "Gold" distinctions.

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101 Eight Things You Didn’t Know You Could Do with Camtasia

10:45 AM - 11:45 AM Wednesday, November 16

112

Camtasia is an all-in-one tool that you can use for screencasts, video, and even user interaction. It has many powerful features and a few that could greatly improve the engagement level of your eLearning production. Camtasia “power users” can create visually stunning courses with very efficient workflow.

In this session, you will learn about eight powerful, little-known features in Camtasia Studio. These features will allow you to complete high-level production tasks with Camtasia, such as picture-in-picture, green screen, and animated background layers. You will also learn how to author custom experiences with active hotspots and similar interactions using the Camtasia studio tools.

In this session, you will learn:

  • How to effectively edit green screen video footage
  • How to apply a picture-in-picture effect
  • How to clean up and edit audio
  • How to quickly create hotspot interactions
  • How to add quizzing, SCORM, and more to your Camtasia production

Audience:
Novice to advanced designers, developers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).

Technology discussed in this session:
Camtasia Studio.

Click here for the session trailer

Mark Lassoff

Founder

Dollar Design School

Over two million people have learned coding and design from Mark Lassoff. Mark and his company are pioneers in new media learning, having created the first streaming media network dedicated to learning workforce and career skills. They produce broadcast-quality learning content that focuses on digital skills such as design, coding, and digital productivity. Mark is an in-demand speaker and has traveled the world to teach. He was named to the 40 under 40 in both Austin, Texas, and Hartford, CT. In 2017, Mark was awarded the prestigious Learning Guild Guild Master Award.

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102 Microvideo: Making Every Second Count

10:45 AM - 11:45 AM Wednesday, November 16

124

Microlearning videos under one minute in length require rapid storyboarding and predefined video content structures. As the length of the video decreases, so does the optimal format of the video. Leaving out too many details will have a negative effect on your learning strategy. Every second counts for your learner!

In this session, you will learn the process for creating microvideo, including video length considerations, optimal short video structures, emotional push/pull events, and instructional media strategies. Explore the steps for creating microcontent and tricks for using video analytics to select the best content for a microvideo. You will leave with specific formulas for creating short-form video-based content.

In this session, you will learn:

  • About the various structures for microvideo
  • When to use microvideo for learning
  • Formulas for opening and closing a microvideo
  • About the importance of emotional pull and push techniques
  • Effective instructional microvideo techniques

Audience:
Novice and intermediate designers, developers, project managers, managers, and directors.

Technology discussed in this session:
Video content management systems, video playback, and storyboarding tools.

Click here for the session trailer

Josh Cavalier

Founder

JoshCavalier.ai

Josh Cavalier has been creating learning solutions for corporations, government agencies, and secondary education institutions for nearly 30 years. He is an expert in the field of learning & development and has applied his industry experience to the application of ChatGPT and other Generative AI frameworks for business and life skills. Josh is passionate about sharing his knowledge and has a popular YouTube channel that shares tips and tricks on Generative AI. He is a seasoned speaker, presenting at conferences like DevLearn, Learning Solutions, ATD ICE, TechKnowledge, NAB, and Adobe MAX.

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103 Investigating Performance: Using Your Data Effectively

10:45 AM - 11:45 AM Wednesday, November 16

122

Your access to learning-related data has grown dramatically over recent years. But just because you have a large volume of data doesn’t mean it necessarily provides value. While tools like the xAPI make it increasingly easy to acquire data about learners’ activities, this information provides little benefit if you don’t know how to design to acquire meaningful data, interpret that data, or improve your learning design based on what you’ve discovered.

In this session, you’ll dive deep into how data should shape your learning systems design, including exploring the basic principles of how to use data effectively and how to design to provide meaningful feedback. To do this, you’ll look at outside inspiration from fields that are already doing this well: user experience design (UXD), web analytics, and business intelligence. You’ll also uncover some of the pitfalls of data collection and analysis, discuss using both qualitative and quantitative data, and address the difficulties inherent in finding valid measurements of learning.

In this session, you will learn:

  • How to use your data analytics to improve course design
  • How to design to gather meaningful data
  • About the potential pitfalls of data interpretation
  • Lessons, from fields like business intelligence and web analytics, about how to apply data principles to learning design

Audience:
Novice and intermediate designers, developers, and managers.

Sean Putman

Vice President of Learning Development

Altair Engineering

Sean Putman, a partner in Learning Ninjas, has been an instructor, instructional designer, and developer for over 15 years. He has spent his career designing and developing training programs, both instructor-led and online, for many different industries, but he has had a strong focus on creating material for software companies. Sean has spent the last few years focusing on the use and deployment of the Experience API (xAPI) and its effect on learning interventions. He has spoken at industry conferences on the subject and is co-author of Investigating Performance, a book on using the Experience API and analytics to improve performance.

Janet Laane Effron

Managing Principal

Four Rivers Group

Janet Laane Effron is a data scientist who focuses on the creation of effective learning experiences through iterative processes, data-driven feedback loops, and the application of best practices in instructional design. She has worked on xAPI design projects related to designing for performance outcomes and designing both for and in response to data and analytics. Janet’s areas of interest include text analytics, machine learning, and process improvement. She is also the co-author of Investigating Performance: Design and Outcomes with xAPI.

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104 Twelve Months of MOOCs: The Scars, Medals, and War Stories

10:45 AM - 11:45 AM Wednesday, November 16

110

Massive open online courses (MOOCs) continue to be both big news and big business, but one aspect that is less often discussed is the behind-the-scenes perspective. Building a greater understanding of the design considerations, facilitation techniques, and data interpretation from MOOCs can give you valuable inspiration for designing and facilitating any people development activities—regardless of whether or not you’re building MOOCs.

This session will lift the lid on what happens before, during, and after a MOOC. You will take a backstage look at several live MOOCs, which will give you a clearer view into the choices MOOC designers make, as well as how to successfully facilitate a MOOC once it has started. You’ll also see how you can use xAPI data to influence future design and facilitation.

In this session, you will learn:

  • How quickly a MOOC can be created using curated content
  • How the placement of social features can significantly influence conversation
  • About the effects of facilitation vs. non-facilitation
  • The value of adopting a nudging approach to your facilitation
  • How to apply subtle gamification techniques to increase engagement

Audience:
Novice to intermediate designers, project managers, and managers who are already aware of what a massive open online course (MOOC) is.

Technology discussed in this session:
Curatr, blogs, video, social media, the xAPI, email, and Learning Locker.

Craig Taylor

Customer Success Manager

HT2 Labs

Craig Taylor, a customer success manager for HT2 Labs, has been involved in the training/L&D field since 1993, when he cut his teeth in the training-delivery world while serving in the British Army. His subsequent learning and development roles have been in the rail, nuclear, healthcare, and financial sectors, where he has worked to help organizations understand the value that current and emerging technologies can bring.

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105 Agile Project Management for eLearning

10:45 AM - 11:45 AM Wednesday, November 16

114

On time. Within budget. What they need (even if that changes!). These are moving targets, and yet you’re expected to deliver all three. The software development industry is embracing agile methods to address these issues, and there is much that the eLearning development world can learn from it. Agile provides a framework for adapting to change as it happens and working with the client to deliver content that learners need most.

In this session, you will learn about the agile project management methods adapted specifically for the instructional design and development “Lot Like Agile Methods Approach” (LLAMA) and how you can use them on the job. You’ll learn about the tools and supplies you need and how to choose a project to pilot. You’ll also see how agile supports estimating, planning, and managing tasks in an eLearning design and development project.

In this session, you will learn:

  • How to build the business case for agile, LLAMA specifically, and iterative development with SMEs, project sponsors, and your own team
  • How to kick off projects, create a shared definition of scope, and create action-focused eLearning that people actually want to take
  • How to estimate and plan a project so you arrive on time and on budget
  • How to build the environment to support an agile project team

Audience:
Novice to advanced designers, developers, project managers, and managers.

Click here for the session trailer

Megan Torrance

CEO

TorranceLearning

Megan Torrance is CEO and founder of TorranceLearning, which helps organizations connect learning strategy to design, development, data, and ultimately performance. She has more than 25 years of experience in learning design, deployment, and consulting . Megan and the TorranceLearning team are passionate about sharing what works in learning, so they devote considerable time to teaching and sharing about Agile project management for learning experience design and the xAPI. She is the author of Agile for Instructional Designers, The Quick Guide to LLAMA, and Making Sense of xAPI. Megan is also an eCornell Facilitator in the Women's Executive Leadership curriculum.

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106 Calm the Mobile Turbulence: An Alaska Airlines Flight Attendant Case Study

10:45 AM - 11:45 AM Wednesday, November 16

106

For a remote workforce such as flight attendants, who travel all over the country, eLearning is effective, necessary, and widely enjoyed. However, there are no computers on the airplane, which serves as their office. Due to the lifestyle of the work group, many do not have computers at home; this leads to a large percentage’s trying to complete non-mobile courses on their tablets or smartphones, causing a poor user experience.

In this session, you will learn how Alaska Airlines taught flight attendants about their devices on their devices, and you’ll learn about device operation, flight attendant apps, and compliance policies. Learn how Alaska leveraged a mobile ecosystem to push forth a test case for an all-mobile eLearning initiative, under a strict timeline and with much at stake, and the clever technology workarounds that were used to ensure a quality user experience in a short turnaround time.

In this session, you will learn:

  • How Alaska Airlines was able to quickly deliver an effective mobile training course to a remote work group with limited resources
  • Workarounds for mobile design, tracking, and deployment challenges
  • About mobile learning strategies and solutions that can be reproduced and adapted to other organizations
  • About user experience ideas that can engage a change-averse and tech-averse group of learners
  • Practical, quick solutions for rapid mobile development and deployment
  • How to promote change management with video content

Audience:
Novice to advanced designers, developers, and project managers.

Technology discussed in this session:
Lectora Inspire, HTML5, web clips, Videoshop, PowerPoint, iPhone 6+, iOS, and Verint Survey software.

Click here for the session trailer

Leigh Shocki

Training Compliance Manager

Alaska Airlines

Leigh Shocki is a manager of compliance training programs for Alaska Airlines. She has spent her career designing, developing, and now managing training for airline employees in many areas of the operation such as airports, cargo, inflight, call centers, and management. An experienced Articulate Storyline developer and LMS administrator, Leigh designs and deploys eLearning, mobile learning, classroom, and blended learning courses to address the training needs of a diverse, international workforce.

Jennifer Sovey

Instructional Systems Designer II

Alaska Airlines

Jennifer Sovey is an instructional systems designer at Alaska Airlines, where she designs classroom and mobile learning courses for 4,000 flight attendants from six different bases, manages the probationary audit program, and even draws aviation-themed cartoons for the company website. She focuses on providing an engaging user experience to remove the barriers to technology. Jennifer started her career with Alaska as a flight attendant and has also worked as a content developer, supervisor, and later an instructional systems designer II for inflight training. She is a skilled developer in Articulate and Lectora, an LMS/web administrator, an illustrator, and an animator.

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107 Mitigating Hidden Bias in Instructional Design

10:45 AM - 11:45 AM Wednesday, November 16

108

For instructional designers and facilitators, the challenge is to create learning materials that reach and affect audiences positively and do not elicit feelings of exclusion or discrimination. However, you’re human, and every human has hidden or unconscious biases that impact behaviors and thoughts. This can lead to unintentional missteps in design and delivery. As learning becomes more story-driven, you need to be sensitive to how you present characters, including race, gender, gender identity, and organizational roles.

In this session, using the latest neurological research, you will learn where hidden biases come from. You’ll examine how you can uncover hidden biases within yourself and others, and identify strategies to avoid hidden bias in instructional design and delivery. You’ll look at ways instructional designers and facilitators can continue the mission of inclusivity in their day-to-day work, and you’ll learn what will instill pride in your organization and learners and what will cause them to tune out or reject your learning intervention.

In this session, you will learn:

  • How to accurately define the concept of hidden bias with reference to the current literature and research studies
  • How to identify at least two approaches to recognizing hidden bias within yourself and others
  • How to compare at least three examples of learning content or delivery where hidden bias is evident and not evident
  • How to list three ways to mitigate hidden bias in instructional design and delivery

Audience:
Novice designers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).

Steve Yacovelli

Director, Inclusion & Change

SweetRush

Steve Yacovelli, the director of inclusion and change for SweetRush, focuses on helping clients embrace and adapt to using new and innovative ways to work with their employees. Steve has worked with such great organizations as The Walt Disney Company, IBM, Tupperware Brands, George Washington University, The Bill & Melinda Gates Foundation, and Bellsouth-AT&T. A published author, Steve holds a BS degree in public relations, an MA degree in educational policy and leadership development, and an EdD degree in instructional technology and distance education.

Erin Krebs

Director of Client Solutions

SweetRush

Erin Krebs, the director of client solutions for SweetRush, heads the company’s solution architect group. Erin has expertise in both instructional design and project management and specializes in capturing the big picture and the details, then crafting solutions that get results for clients. Erin holds a master’s degree in learning systems design and development and is a certified professional in learning and performance. She’s written on numerous topics, specializing in learning techniques for Millennials.

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108 Performance Is More than Support

10:45 AM - 11:45 AM Wednesday, November 16

107

Learner-driven, adaptive, engaging, future-proof, innovative, and business-aligned—you need to deliver all this and more! Constructing a strategy to match, though, is tough, pushing L&D to redefine its role in the business. However, by applying a performance lens to learning, you can engage everyone from the board to new starters, construct a holistic strategy, and put learning at the heart of the workflow.

During this session, you will explore “More Than Performance Support,” a five-point framework for creating a performance environment. This plan focuses on conditions (the culture, people, and environment), goal setting (how to share and evolve strategic goals), technology (the tools and how they are used), community (dialogue, collaboration, and visibility), and people (facilitating and accelerating performance). This framework can help you diagnose how performance-ready your organization is and what short- and long-term steps you need to take to get there. You will also receive a takeaway guide to help you apply this model in your work.

In this session, you will learn:

  • How to apply the five-point framework to your context by exploring practical case studies
  • How to diagnose your current learning environment, and where you need to focus to drive performance
  • How learning needs align to real metrics that matter to the business
  • About the skills that are required of today’s learning professionals
  • Why communities are essential and how to build successful ones

Audience:
Intermediate and advanced project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).

Technology discussed in this session:
Learning portals, learner-generated content tools (including iMovie, learn.ist, Microsoft Snip, and Piktochart), iBeacons, mobile and wearables, virtual worlds, and VR.

Click here for the session trailer

Lisa Minogue-White

Director of Learning Solutions

WillowDNA

Lisa Minogue-White is a director of learning solutions and co-founder of WillowDNA, a reporter for Learning Now TV, a presenter for Learning Now Radio, and a fellow of the Learning and Performance Institute. She is also a popular webinar speaker in the UK, a regular contributor to leading industry publications, a speaker at key events, and a writer. Lisa’s specialties include online distance learning, collaboration, learning technologies, and communities, and she was featured by Clive Shepherd in his book More Than Blended Learning.

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109 Applying Web Design and Usability Standards to eLearning

10:45 AM - 11:45 AM Wednesday, November 16

121

How do eLearning developers ensure that trainings are well designed graphically? There are many resources out there for web design standards, such as the Nielsen Norman Group and the World Wide Web Consortium, but what about eLearning design? Sure, there are plenty of resources for free templates and character packs, but that doesn’t really help developers learn how to properly design online training.

Good news! You can apply many interaction design principles for interface design and web design best practices to your eLearning content. In this session, you will learn the benefits of implementing graphic design techniques and the key usability standards that directly apply to eLearning design by exploring realistic “do and don’t” examples for each. What you gain from this session, you can take back and immediately apply to support and enhance your content.

In this session, you will learn:

  • About key usability standards
  • How to directly apply standards to eLearning design
  • Graphic design techniques and principles
  • How to use graphic design techniques to support and enhance eLearning content

Audience:
Novice, intermediate, and advanced designers, developers, and managers.

Technology discussed in this session:
Articulate Storyline 2, Adobe Photoshop, Adobe Illustrator, and various web application sites and resources.

Lisa Crowe

Training Content Developer

KPA

Lisa Crowe, a training content developer with KPA, has been in the field of training and development for eight years. She has held various positions, previously working as a training manager for a behavioral treatment organization and a corporate trainer for a health insurance company. She holds a bachelor’s degree in psychology and French from the University of Colorado, as well as a master’s degree in organizational leadership and instructional design from Colorado State University–Global. Lisa is passionate about training, online course development, and ultimately, the success of her learners.

Danielle Kunce

Multimedia Designer

KPA

Danielle Kunce is a multimedia designer with KPA. She has been a multimedia designer for five years, specializing in user experience design. Danielle holds a degree in visual communications with a focus on web design from AIU. She is part of the training content development team and works closely with the developers on user interface design for the company’s software platforms.

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110 Using Simple Game Mechanics to Increase Retention

10:45 AM - 11:45 AM Wednesday, November 16

111

Learners are distracted with daily competing priorities and struggle to retain information presented through digital learning. Ebbinghaus’ forgetting curve shows that retention rates are abysmal. Educators and instructional designers are pressed for time and resources to deliver learning that maximizes retention and desired outcomes.

What’s the good news? You can leverage neuroscience and seven fundamental game mechanics to combat the forgetting curve! In this session, you will learn how to apply seven simple techniques in your eLearning projects to naturally boost your learners’ dopamine and enable them to learn more effectively. Explore how to leverage scientific knowledge of the neurochemical dopamine, which is linked to the reward centers of the brain. Research shows that higher levels of dopamine enhance confidence, memory, and learning. Prime your audience for success. Give your learners a turbo boost!

In this session, you will learn:

  • How to apply game mechanics to your eLearning projects
  • How to increase learning retention
  • How to improve learner confidence and accuracy in applying learned information
  • How to dramatically increase engagement

Audience:
Novice, intermediate, and advanced designers, developers, project managers, managers, and directors.

Technology discussed in this session:
Articulate Storyline, Twitter, LMSs (in general terms), and mobile devices.

Ken Murray

Chief Learning Experience Designer

Honeycomb Institute

Ken Murray lives by the mantra, "Design is not simply about making things beautiful. It's about enhancing clarity, credibility, and usability." He is the founder and chief learning designer at the Honeycomb Institute. He carries 15+ years of experience in LX design. Ken has led the development of over 900 innovative and award-winning learning experiences using gamification, microlearning, and performance support for Hudson's Bay Company, the Hospital for Sick Children, Lord & Taylor, Home Outfitters, CARA Foods, and General Electric. He brings to the table strategic thought leadership on best practices to ensure training and support solutions lead to better outcomes.

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111 360-degree Interactive Video for Learning: From Concept to Case Study

10:45 AM - 11:45 AM Wednesday, November 16

109

Today, 360-degree video is becoming a part of consumers’ lives on social media and through entertainment. However, to be effective for learning, it needs to be interactive, relevant, and trackable. Achieve these, and you can give learners the ability to explore a space and discover its secrets (or risks). As video shifts, learning professionals need to be ready to make the most of the changes.

In this case study session, you will be able to satisfy your curiosity about the next innovation in video-based learning. You will hear the story of a 360-degree interactive video learning project, from concept through to implementation. You will see how layering different technologies, including gamification, can create a SCORM-compliant learning experience. Finally, you will get to see what 360-degree interactive video looks and feels like.

In this session, you will learn:

  • How to enhance workplace learning with 360-degree interactive video and 360-degree photospheres
  • How to overcome the challenges associated with this new technology
  • Methods for applying 360-degree interactive video successfully to learning
  • The skills you need to create effective 360-degree interactive video for learning
  • How 360-degree interactive video links to virtual reality and wearables

Audience:
Intermediate designers, developers, managers, and directors.

Technology discussed in this session:
360-degree interactive video.

Click here for the session trailer

Kate Pasterfield

Chief Innovation Officer

Sponge

With 15 years' of learning experience, Kate Pasterfield is committed to driving innovation. Her pioneering work harnessing the latest technologies such as data analytics, VR, and games to deliver bespoke training solutions has received industry-wide recognition. Kate was awarded Learning Technologies Designer of the Year 2016 and now works as chief innovation officer at Sponge, Learning Provider of the Year 2019. Kate combines her passion for creativity and learning to help organizations such as AstraZeneca, Toyota, and Tesco improve people performance to address serious business challenges. With a focus on human-centered design, Kate encourages L&D teams to inspire learners through creativity.

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112 eLearning Myth Smashers

10:45 AM - 11:45 AM Wednesday, November 16

113

While there are many practices and models grounded in research that people use to create eLearning, there are also a lot of common statements about the field that may or may not be based in fact. Do learners really remember 50 percent of what they hear? Does L&D need to treat generations differently? Do learning styles matter? While these ideas are widespread, are they actually true?

In this session, you’ll get to put some widely touted ideas to the test. Attendees will review the claims together, take a look at the research, and separate the wheat from the chaff. Digital natives, generations, learning styles, and more will be subject to examination. Come find out which ideas you can trust and which you should question!

In this session, you will learn:

  • Why these ideas are so compelling
  • What the research says about these ideas
  • Which L&D statements don’t pass the “sniff test”
  • What you can do to avoid falling for learning myths in the future

Audience:
Novice and intermediate designers and managers.

Click here for the session trailer

Clark Quinn

Chief Learning Strategist

Upside Learning

Clark Quinn, PhD is the executive director of Quinnovation, co-director of the Learning Development Accelerator, and chief learning strategist for Upside Learning. With more than four decades of experience at the cutting edge of learning, Dr. Quinn is an internationally known speaker, consultant, and author of seven books. He combines a deep knowledge of cognitive science and broad experience with technology into strategic design solutions that achieve innovative yet practical outcomes for corporations, higher-education, not-for-profit, and government organizations.

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113 Learning How to Learn: Powerful Mental Tools to Help Master Tough Content

10:45 AM - 11:45 AM Wednesday, November 16

104

Learners, particularly online learners, often suffer from illusions of competence in learning, procrastinate, and fail at breaking down content into smaller chunks to build solid expertise. Each can lead to higher rates of frustration and, ultimately, reduce success.

In this session, you will learn about neuroscientific processes that kick off procrastination, and how to tackle it. You’ll also learn about the default mode network and its role in helping prevent frustration. Strategies for the effective chunking of content, improving recall, and the challenge of developing passion for hard-to-master subjects will all be part of the discussion. Finally, you will explore ways to combat frustration when learning challenging content, and ways that metaphor and analogy can increase the speed of learning.

In this session, you will learn:

  • How to tackle procrastination
  • How to develop expertise in topics ranging from programming to language study to dance
  • How to handle frustration when learning a difficult topic
  • How to use metaphor and analogy to speed your learning

Audience:
Novice to advanced designers, developers, project managers, managers, and directors.

Technology discussed in this session:
PowerPoint with many embedded videos and animations.

Click here for the session trailer

Barbara Oakley

Professor of Engineering, Oakland University; Visiting Scholar, University of California, San Diego

Oakland University

Barbara Oakley, PhD, PE, is a professor of engineering at Oakland University in Rochester, Michigan; a visiting scholar at UC San Diego; and Coursera’s inaugural “innovation instructor.” Her work focuses on the complex relationship between neuroscience and social behavior. Barbara’s research has been described as “revolutionary” in the Wall Street Journal; she has published in outlets as varied as the Proceedings of the National Academy of Sciences, the Wall Street Journal, and the New York Times. She has won numerous teaching awards, including the American Society of Engineering Education’s Chester F. Carlson Award for technical innovation in engineering education.

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114 Overcoming the Forgetting Curve with Mobile Reinforcement

10:45 AM - 11:45 AM Wednesday, November 16

105

The challenge with the majority of learning that goes on in organizations is that it is quickly forgotten. Modern neuroscience tells us that in an increasingly complex digital world, with so much competing for our attention, a majority of what we learn in organizational training is forgotten within days. With the amount of time, money, and energy spent on developing these learning experiences, it is critical that organizations find ways to maximize their investment by ensuring learners retain the information they are given.

In this session you will explore the ways mobile technology can reinforce training. You will learn how to maximize knowledge retention and improve on-the-job performance. You will also review best practices and strategies to boost learner engagement through mobile applications. This session will also feature a case study from General Electric that explicitly addresses the issues around knowledge retention.

In this session, you will learn:

  • The challenges with current learning methodologies
  • The value and the need for learning reinforcement
  • How to leverage mobile technology to close the learning/performance gap
  • Best practices and strategies to start a pilot in your organization

Audience:
Novice to advanced designers, developers, project managers, managers, directors, and senior leaders (VPs, CLOs, executives, etc.).

Technology discussed in this session:
Mobile applications.

Shahin Sobhani

President and Founder

SwissVBS

Shahin Sobhani is the founder and President of SwissVBS, a firm dedicated to moving communities from learning to doing. With 20 years of online training experience, Shahin has overseen SwissVBS’s innovation in the field— creating learning solutions for some of the world’s most prestigious organizations—and guided its emergence as a leader in the industry. Shahin is a frequent speaker and consultant on how companies can transform learning in the workplace—most recently, Apple invited Shahin to present in its sponsored seminars on training a mobile workforce.

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115 BYOL: Ten Must-know Photoshop Tips for Learning Developers

10:45 AM - 11:45 AM Wednesday, November 16

101/102

High-quality visuals are crucial to the success of eLearning courses and videos. Photoshop lets you create these quickly and easily, but many eLearning developers find the program too complicated and either avoid it altogether or don’t take full advantage of the features available.

In this session, you will learn 10 simple, yet powerful, Photoshop tips every learning developer should know, and you will see how they help you quickly and easily produce high-impact visuals. You’ll learn how to effectively remove people and objects from backgrounds, change colors on a part of a photo, and even create custom buttons for use in your eLearning projects. You will leave with time-saving knowledge you can instantly apply on the job.

In this session, you will learn:

  • Methods to easily and effectively cut out people and objects
  • How to create versatile image fades
  • How to export files with optimized settings
  • How to quickly change the color of part of a photo
  • How to create custom buttons

Audience:
Novice and intermediate designers, developers, and project managers.

Technology discussed in this session:
Adobe Photoshop.

Technology required:
Laptop running Photoshop.

Click here for the sessions trailer

Destery Hildenbrand

XR Solution Architect

Intellezy

Destery Hildenbrand is an XR solution architect with Intellezy. Destery has over 17 years of experience in training and development and seven years focusing on immersive technologies. Destery has spent time in corporate environments and higher education. Destery's primary focus is helping organizations plan, design, and develop engaging learning experiences through Immersive technology.

Mark Banit

Senior Manager, Design

Royal Bank of Canada

Mark Banit is a senior manager of design at the Royal Bank of Canada (RBC). With a background in multimedia design, Mark has been creating engaging digital learning experiences for over 15 years. Prior to moving into corporate learning and development, he spent 10 years working in the higher education sector creating interactive online learning, providing consulting, and training other developers. At RBC, Mark manages the design and development of effective learning strategies and solutions deployed throughout the organization.

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116 BYOL: Creating Motion Comic Interactions in Storyline 2

10:45 AM - 11:45 AM Wednesday, November 16

123

Storyline offers so many layers of possibilities, with its various trigger and variable functions, that it can feel overwhelming with the level of customization at your fingertips. You may have seen eLearning with characters that can respond directly to you, ask you questions, or move and interact with other characters based on what you input—but how would you create such engaging interactions and fit them all on screen?

In this session, you will learn how to create motion and dialogue between two or more characters in a comic book panel format using Storyline’s illustrated characters and their state changes. You will also learn how to use the variable functions, in conjunction with data entry boxes, to create back-and-forth dialogue between the learner and your created characters. In learning these techniques, you will be exploring some of the more complex customization features of Storyline that will allow you to create much more engaging eLearning with a greater degree of personalization.

In this session, you will learn:

  • How to prompt motion and dialogue between characters as if you were reading a motion comic book
  • How to use the project variable functions in Storyline
  • How to fit comic-book-style panels all on one slide without running out of space or needing layers
  • How to create back-and-forth dialogue between the learner and your created characters
  • How to program Storyline to ask the learner a question, retain the answer, and relay it back to the learner at another point in time
  • Tricks and tips for keeping all your objects, states, triggers, and variables organized when creating detailed interactions in Storyline

Audience:
Novice to advanced designers, developers, and managers.

Technology discussed in this session:
Articulate Storyline 2.

Technology required:
Laptop running Articulate Storyline 2.

Kevwe Zoma

Instructional Designer/eLearning Developer

American Bureau of Shipping

Kevwe Zoma is an instructional designer and eLearning developer at the American Bureau of Shipping. Kevwe holds a master’s degree in Instructional Design from the University of Houston and has been passionately involved in the world of training and development since 2006. From facilitating training seminars for college student workers to creating highly technical eLearning for Fortune 500 petroleum companies, Kevwe continues to champion congenial, interactive learning strategies and believes that adding an underlying layer of intrigue, excitement, and humor to training can help foster a vibrant learning environment.

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ELT102 Seven Killer Tricks to Effortlessly Cut Down Development Time in Captivate

11:00 AM - 11:45 AM Wednesday, November 16

Expo Hall—eLearning Tools Stage

When you develop with Adobe Captivate, you need an extensive set of tools and techniques in your arsenal in order to use the intricacies of the full environment. But while you need to use this wide variety of features effectively, you also need to use them efficiently in order to meet the timeline demands of most projects. While they may not always be included in formal training, it turns out there are lots of ways you can use Captivate differently that can lead to faster, more efficient development!

In this session, you’ll learn shortcuts and workflow efficiencies that will make your rapid development even speedier. Based on years of experience using Captivate, these are tried and tested tips for making your development quicker and more productive. You’ll get to try out these tricks for yourself and also receive pre-made files to practice with after the session.

In this session, you will learn:

  • How to save time with global preferences and branding
  • Tips to make audio editing go faster
  • How to round trip images in Captivate
  • What you can do with shared actions and learning interactions to speed up development
  • Which features of video development can cut down on production time

Audience:
Novice and intermediate designers and developers.

Technology discussed in this session:
Adobe Captivate 8 and 9.

Technology required:
Adobe Captivate, Photoshop, and Audition.

Anita Horsley

President

CALEX Learning Consultants

Anita Horsley is the founder and president of CALEX Learning Consultants, where she works with agencies internationally developing eLearning and mLearning. An Adobe certified instructor and expert in Captivate, she provides Adobe Captivate/Presenter and Storyline training and is the Adobe eLearning User Group manager for the Carolinas. Anita holds a master’s degree in education; she also is a technical reviewer for Packt Publishing and Adobe Systems, and an author for Packt Publishing.

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EME102 Augmented Reality Applications for Workplace Learning

11:00 AM - 11:45 AM Wednesday, November 16

Expo Hall—Emerging Tech Stage

You live in a world of dynamic and interactive multimedia. Why, then, are you still subjecting your learners to static and one-dimensional training materials? Augmented reality is now an affordable technology that can be easily integrated into your learning content to provide immediate context at the moment of need.

In this session, you will build a better understanding of augmented reality (AR) and discover its evolution into workplace learning. Explore affordable out-of-the-box solutions that you can implement today in your L&D space, from new-hire orientations to general training. This session will equip you with valuable tips and tricks to augment any learning experience.

In this session, you will learn:

  • About the concept of augmented reality and its application in training environments
  • About several easy-to-apply AR solutions
  • About the various uses of AR for L&D

Audience:
Novice designers and managers.

Technology discussed in this session:
Augmented reality apps Zappar, Layar, and Blippar.

Alexander Salas

Learning Experience Designer

StyleLearn

Alexander Salas is an instructional systems developer and learning experience designer with 14 years of experience specializing in the blend of learning technologies and gamification for performance outcomes. Since 2007, Alex has worked in every facet of corporate learning and performance enablement for Fortune 100 enterprises such as Philips, Centene Corporation, and Dell Technologies. He's the owner of StyleLearn, an eLearning design firm helping clients of all sizes. He's also the chief of awesomeness at eLearning Launch, the online academy for digital learning professionals.

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INN102 Social Learning: Using Twitter API to Create a Unique Training Experience

11:00 AM - 11:45 AM Wednesday, November 16

Expo Hall—Innovation Showcase Stage

It’s relatively common to use features like forums, chats, and blogs to help learners interact with (and learn from) their peers. But only a handful of people in L&D go even deeper with this approach and leverage the API of well-established social media platforms to combine all those components and create a unique user interface. This approach saves extensive hours of implementation and provides a better user experience.

In this session, you’ll find out how the Twitter API can help your organization build a custom user interface where features like sharing, instant messaging, blogging, and search can be combined in a single environment. You’ll learn how to use the Twitter API to generate a user leaderboard, help your audience curate content with hashtags, and access features from Twitter without having to go to the platform itself. And through this customized use of the Twitter API, you’ll be able to create a collaborative and structured knowledge base among your learners.

In this session, you will learn:

  • How to use social media platforms as an alternative to posting in a forum, networking in a chatroom, exchanging ideas on a wiki, and more
  • How you can use the Twitter API to bring features from Twitter into a course
  • How to run .NET web services to bypass Twitter API limitations
  • How to pick the right settings to make the content secure and private
  • How to use web services, data visualization, and analytics to integrate social tools

Audience:
Intermediate and advanced designers and developers.

Technology discussed in this session:
Twitter API, MySQL database, and the Threejs.org library.

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MXC102 Kicking Off a Project with Pow!

11:00 AM - 11:45 AM Wednesday, November 16

Expo Hall—Management Exchange Stage

Each project, whether agile or ADDIE, micro or massive, has components that must align in order to have a successful outcome. The first two to three weeks of a project set the stage for communication, vision, expectations, content preparation, and rapport. A misfire in the beginning can lead to extended time frames, disappointment, and lost profit.

In this session, you’ll learn tried-and-true ways to set your project up for success. You’ll learn which steps to take with your team prior to the client kickoff meeting. You’ll receive a PowerPoint template for kickoff sessions with clients. You will explore the six steps of content readiness and preparation and how to walk through them with a client. You’ll also create five-second, 30-second, and five-minute creative pitch presentations that generate enthusiasm and a common vision.

In this session, you will learn:

  • About steps to take with your team prior to the client kickoff meeting
  • About the six steps of content readiness and preparation
  • How to create a pitch presentation
  • An agile approach to prioritizing client requests

Audience:
Novice to advanced designers, project managers, managers, and directors; a project management, leadership, or instructional design background is helpful but not required.

Technology discussed in this session:
Various project management portals, such as Teamwork PM.

Tracy Bissette-Huckabee

President of Learning Services

Principled Technologies

Tracy Bissette, MEd, is president of learning services at Principled Technologies (PT). In her current role, she advises Fortune 500 companies, NGOs, and trade associations on learning strategy and innovation, and oversees the creation and development of custom learning programs and solutions. Prior to PT, Tracy was co-founder and CLO of Weejee Learning, an innovative learning services company acquired by PT, and vice president of Mindworks Multimedia, where she created and guided the growth of the company’s eLearning division. Tracy’s prior achievements include The Business Journals’ Women in Business achievement award and 2012’s Top 40 Under 40 Business Leader award.

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STR102 Getting Practical: How to Build an Organizational Curation Strategy

11:00 AM - 11:45 AM Wednesday, November 16

Expo Hall—Strategic Solutions Stage

“Curation” has reached buzzword status. But while everyone’s talking about it, not everyone is really sure how to do it. What does curation actually mean, and why is it important to your organization? While it’s important to know that curation has the potential to transform your approach to learning, you also need to understand the details of what it takes to make it work.

In this session, you’ll walk through a step-by-step process for building a robust curation strategy. You’ll explore the ins and outs of how to create an effective strategy for your organization, including what questions you need to ask, what tools you need to explore, and how to build a strategy that is detailed enough to create a solid impact but flexible enough to take you into the future. Finally, you’ll look at the broader roles involved in your curation strategy and discuss whether or not it should really be a one-person job at your company.

In this session, you will learn:

  • The basics of how to curate content for learning
  • How to determine your curation objectives
  • About the difference between personal and organizational curation
  • About the difference between collaborative and individual curation

Audience:
Novice and intermediate designers, managers, directors, and senior leaders (VP, CLO, executive, etc.).

Allison Anderson

Chief Strategist

Siren Learning

Allison Anderson is a chief strategist with Siren Learning. With more than 20 years of experience as a learning leader in both higher education and the private sector, Allison’s roles have included those of learning strategist at Intel Corporation, director of learning at ESCO, and chief learning strategist at Learning EcoStrategies. She is the co-author/editor of Ready, Set, Curate!, published by ATD Press in December 2015. Allison is a frequent speaker at leading industry conferences, including DevLearn, the ATD International Conference & Expo, Training 2012, Europe’s Corporate Universities & Ac@demies Summit, and Estrategias de eLearning Brasil.

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ELT103 Serious Game Authoring Tool ITyStudio: Discover the New Release!

12:15 PM - 1:00 PM Wednesday, November 16

Expo Hall—eLearning Tools Stage

ITycom demonstrates its authoring tool ITyStudio, dedicated to serious games and creating 2-D and 3-D simulations. See how to easily create branching scenarios and enrich your modules with web content, Storyline assets, and more to enrich your learners’ experience. Make your content available on LMS, PC/Mac, or tablets with new HTML5 export capability. Thanks to an intuitive user interface, you will be able to see during this session a short example of what a learner’s experience could be with ITyStudio-based content, and how to create this type of content.

Thibaut Yven

Business Unit Manager for Software & Content

ITycom

Thibaut Yven is a business unit manager for software and content at ITycom. His strong marketing and training background, with various experiences in IT companies and as product marketing and training lead for retail with Microsoft, led Thibaut to move forward in the digital training environment and embrace the business unit manager role at ITycom, a Swiss-based company dedicated to digital learning. Convinced by the potential of new learning approaches, he now drives the expansion of ITycom software and contents offered worldwide.

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EME103 Six Things You Didn’t Know You Could Do with an LRS

12:15 PM - 1:00 PM Wednesday, November 16

Expo Hall—Emerging Tech Stage

During the past two years while leading Learning Locker, an open-source learning record store (LRS), xAPI innovators from HT2 Labs have seen a whole host of wonderful ways in which an LRS and the xAPI have been used by organizations looking to do more with their learning and performance data. Think sales data, social network analysis, and real-time sentiment data. Find out about the top six things you didn’t know you could do with an LRS!

Ben Betts

Chief Executive Officer

Learning Pool

Ben Betts serves as CEO for Learning Pool. Previously, Ben served as chief product officer, where he worked to help define and develop Learning Pool's next generation of workplace digital learning platforms, with a focus on learning experience platforms and the learning analytics space. Ben's expertise is based in research, having completed his PhD researching the impact of gamification on adult social learning, Ben has authored and contributed chapters for many books, has two peer-reviewed academic papers, and has presented at conferences around the world, including TEDx.

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INN103 Master the Possibilities with iSpring TalkMaster

12:15 PM - 1:00 PM Wednesday, November 16

Expo Hall—Innovation Showcase Stage

Sure, you’ve heard of the power of branching scenarios: how they can enhance learner experience and strengthen training models. But developing and authoring these branches can be quite difficult. iSpring’s TalkMaster tool makes creating interactive branching scenarios easy and comes with many ready-made assets to use, right out of the box! Come learn how to work smarter and faster—not harder—and learn how to author interactive branching simulations with iSpring TalkMaster.

Michael Sheyahshe

Founder and Technologist

aNm

Michael Sheyahshe, a founder and technologist at aNm, has a vast breadth of experience in information technology, eLearning, and innovation spanning two decades and several industries. His extensive career encompasses design and development of various eLearning and training content, specializing in animation, simulations, and interactive content. Michael is an expert in numerous 3-D software tools, game engines, programming languages, mobile devices, platforms, and coding frameworks. He holds two bachelor of arts degrees from the University of Oklahoma in film and Native American studies, and a master of fine arts degree in 3-D modeling from the Academy of Art University.

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MXC103 Less Is More? Introducing a New Learning Tool for the Digital Age: Motion Graphics

12:15 PM - 1:00 PM Wednesday, November 16

Expo Hall—Management Exchange Stage

A recent Microsoft study revealed that the human attention span has fallen to eight seconds, thanks to digital devices. That’s why traditional training methods are failing employees today. Vibons.com introduces a better tool for busy, distracted digital-age learners: motion graphics—a new learning technique that combines info graphics with animation.

Tugrul Turkkan

CEO

Journey App

Tugrul Turkkan is the co-founder and principal product manager of Journey App. Throughout his 20-year career, Tugrul has worked with some of the world's leading organizations such as Coca-Cola, GE, Nivea, Vodafone, Boston Scientific, Medtronic, and Hitachi to link their business and human capital strategies.

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STR103 Beyond the LMS: How Benefitfocus Delivers Awesome Experiences Wherever Its Learners Are

12:15 PM - 1:00 PM Wednesday, November 16

Expo Hall—Strategic Solutions Stage

Benefitfocus, a leading online benefits management platform, has created a user experience on par with great online shopping sites that employees and administrators love to use. So how do they carry that philosophy into their learning materials and intensive certification programs, especially when faced with rapid product changes, a diverse audience, and many access points across the globe? One step at a time. This interactive presentation will give you some great pointers on how to deliver learning beyond your LMS, letting you meet learners wherever they are. Learn how Benefitfocus has combined intelligent content and instructional design principles to achieve a fluid content process.

Greg Schottland

CEO

Xyleme

Greg Schottland, the CEO of Xyleme, has over 25 years’ experience starting and growing software companies in evolving markets. He has both created and run start-ups, as well as large public companies. Greg founded object-oriented tools leader Advanced Software Technologies, growing it into the number-two player behind Rational Software before it was acquired. He implemented turnarounds as president of Xitec Software and was general manager of BluePhoenix. Greg has also worked for Bell Laboratories, Lockheed Martin, and IBM. He holds an MS in computer science from the University of Illinois and a BS in business from the University of Colorado.

Eric Spann

Content Development Lead

Benefitfocus University

Eric Spann is a content development lead for Benefitfocus, the world’s most trusted benefits management software provider. Eric, who has more than 15 years of technical publications experience, and the Benefitfocus University team design and develop innovative learning and documentation solutions for their customers and associates to shape the future of benefits management technology and address complex content management challenges. Eric holds a bachelor’s degree in English from the University of South Carolina, as well as a master of divinity degree from Southern Seminary.

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201 From Content Creation to Content Curation: An Emerging Critical Role

1:15 PM - 2:15 PM Wednesday, November 16

122

The Internet is a terrific knowledge repository. The sheer size of the content stored on the web is unimaginable. Within organizational intranets, the amount of content that is available is also impressive, but is it good content? Is it the right content for the right purpose? Is it up to date? Is it understandable? The more you have to ask these questions about online content, the less efficient your search for the right information will be. Even more of a concern is that you might be more likely to find bad content, act on it (believing it is correct), and suffer the consequences.

This session will explore the rationale and challenges of content curation and review a number of strategies for assuring your content is curated appropriately. You will learn the importance of becoming a good content curator in addition to being a good content creator, and find out how curators are less focused on finding more content than on making sure they have the right content. Finally, you will learn more about the focuses of content curation: accuracy, relevance, usefulness, and value of knowledge assets.

In this session, you will learn:

  • What content curation is, and why it is so critical to learning and performance
  • About the role of technology, users, and authors in content curation
  • How to avoid risking poor content curation
  • About six approaches to content curation

Audience:
Novice to advanced designers, developers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).

Marc Rosenberg

President

Marc Rosenberg and Associates

Dr. Marc Rosenberg is a global expert and speaker in training, organizational learning, eLearning, knowledge management, and performance improvement. He has written two best-selling books, E-Learning, and Beyond E-Learning. His 100 monthly columns, “Marc My Words,” appeared in The eLearning Guild’s Learning Solutions magazine from 2010 through 2018 and are still available online. Marc is past president and honorary life member of the International Society for Performance Improvement, is an eLearning Guild “Guild Master,” has spoken at the White House, debated eLearning’s future at Oxford University, keynoted conferences around the world, authored over 200 columns, articles, white papers, and book chapters, and is frequently quoted in major trade publications. Learn more at www.marcrosenberg.com.

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202 Transmissions from the Edge: Learning Through Story-based Podcasts

1:15 PM - 2:15 PM Wednesday, November 16

107

Modern adult learners don’t always have time to learn in a classroom; they need engaging mobile learning solutions that can be accessed anywhere and at any time. Teaching through podcasting can allow organizations to package training in a manner that is appealing to learners and easy to consume. On-demand narrative audio can allow learners to gain important skills while on the go.

In this session, you will explore the science behind podcasting as a learning tool and the benefits of teaching adults through storytelling. Find out why narrative podcasts can provide a successful learning solution to a growing mobile audience. You will learn from a case study on narrative podcasting to train insurance professionals on complex policy language. You will gain tips and suggestions for creating your own podcasts, along with recommendations on equipment and programs (both paid and free) that you can use to begin podcasting.

In this session, you will learn:

  • Why narrative podcasts are an effective learning tool
  • About one organization’s successful implementation of a podcast to meet learning needs
  • The skills and knowledge you need to construct your own podcast
  • Expert tips and tricks to make podcast recording and editing easier and quicker
  • About the science behind using audio as a teaching tool

Audience:
Novice, intermediate, and advanced designers and developers.

Technology discussed in this session:
Podcasting, audio recording devices and programs, audio recording and editing methods, and mobile content delivery.

Click here for the session trailer

Jeff D’Anza

Chief Digital Learning Architect

Nationwide Insurance

Jeff D’Anza is the chief digital learning architect for Nationwide Insurance, focusing on enterprise-level digital learning strategy and learning technology sourcing and integration. He has been a member of the adult learning community for over 15 years, with experience in facilitation, instructional design, multimedia development, and learning program management. Jeff’s pet passion is the use of narrative podcasting as a training tool, and he has spoken and written about the topic for various learning conferences and publications for the past seven years. Jeff holds a BA in History, an MA in organizational management, an MBA, and is currently pursuing a doctorate in instructional design leadership from Franklin University in his hometown of Columbus, Ohio.

Joe Meyer

Consultant, Digital Learning

Nationwide

Joe Meyer is currently a creative consultant in digital learning for Nationwide. For the past 15 years, he has created innovative and award-winning learning solutions and multimedia for multiple Fortune 500 companies. A frequent speaker and published author within the greater learning community, Joe favors the use of storytelling through various forms of multimedia to achieve outstanding results. He is a master’s candidate in educational technology at Louisiana State University and holds a bachelor’s degree in electronic media production from Kent State University.

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203 Exploring the Value of Virtual Reality

1:15 PM - 2:15 PM Wednesday, November 16

105

Virtual reality technology is here and getting better every day. Still, there are a variety of different types of virtual reality platforms that all present different pros and cons for use in training. With technology evolving so quickly, learning professionals need to stay informed of what options are available today, what will be available tomorrow, and what VR means for the future of immersive learning.

This session will explore the latest releases and the emerging advances in virtual reality technologies, including video-based and animation-based VR. Learn about the companies that are investing in VR and where they are focused, and pay particular attention to where they are investing in content. You’ll also explore some examples of VR for learning that already exist, as well as the logical applications for VR in organizational learning.

In this session, you will learn:

  • What virtual reality is, and what current VR technologies are available
  • What the future of VR technologies looks like, particularly from a learning perspective
  • What examples of VR for learning currently exist
  • How to get started with VR for learning in your organization

Audience:
Novice, intermediate, and advanced designers, developers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).

Technology discussed in this session:
VR platforms: Oculus Rift, HTC Vive, Microsoft HoloLens, PlayStation VR, and SilVR Thread.

Koreen Pagano

Founder & CEO

Isanno, Inc.

Koreen Pagano, founder and CEO of Isanno, Inc., is a globally recognized product leader with deep expertise in learning technologies, skills strategy, AI, analytics, and immersive technologies. Koreen has held product leadership roles building go-to-market strategies and technology and content products for learning, skills, and talent markets at Lynda.com, LinkedIn, D2L, Degreed, and Wiley. Koreen previously founded Tandem Learning in 2008, where she pioneered immersive learning through virtual worlds, games, and simulations. She has taught graduate courses at Harrisburg University and provided advisory and consulting services to emerging tech companies in the VR and education markets. Koreen is a seasoned international speaker and author of the book Immersive Learning.

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204 Managing eLearning Review Cycles

1:15 PM - 2:15 PM Wednesday, November 16

121

Content that’s unclear. Links that don’t work. Buttons that aren’t aligned. These things can distract from your eLearning course. You want to make sure your course is good, but if you aren’t careful, you could spend more time in review cycles than it took you to design and build it in the first place. How do you strike a balance between thorough review and your time and cost constraints?

In this session, you’ll learn how to plan for and manage reviews for instructional design, content, usability, functionality, and graphic design. You’ll explore how to set up the right systems and processes, as well as how to manage the many opinions and expectations that your stakeholders might have.

In this session, you will learn:

  • How to plan for the appropriate number of reviews by the right people
  • What guidance to give about what each person should be looking for
  • How to set clear expectations about the scope of reviews
  • How to effectively estimate and communicate the impact of out-of-scope changes
  • How to manage all the little details needed to implement requested changes

Audience:
Novice and intermediate designers, developers, project managers, and managers. 

Technology discussed in this session:
eLearning review platforms, Microsoft Word, and Google spreadsheets.

Diane Elkins

Owner/Founder

E-Learning Uncovered

Diane Elkins is owner of Artisan E-Learning, a custom eLearning development company, and E-Learning Uncovered, where she helps people build courses they're proud of. She has built a reputation as a national eLearning expert by being a frequent speaker at major industry events for ATD, The Learning Guild, and Training Magazine. Her favorite topics include accessibility, instructional design, and Articulate Storyline. She is co-author of the popular E-Learning Uncovered book series, as well as E-Learning Fundamentals: A Practical Guide, from ATD Press. She is a past board member of the Northeast Florida and Metro DC chapters of ATD.

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205 Using Technology to Produce Learning Transfer and Sustainable Change

1:15 PM - 2:15 PM Wednesday, November 16

124

Training professionals work hard to help train employees and produce meaningful behavior change within organizations. But modern cognitive science shows that, in spite of their efforts, people forget most of what they learn. Research indicates startling facts about retention: Within only an hour, people forget 50 percent of what they just learned. A week later, that number jumps to an astonishing 90 percent.

In this session, neuropsychologist Art Kohn will review four techniques that can help you overcome the forgetting curve. These techniques include booster quizzing, social elaboration, strategic coaching, and depth of processing. You’ll explore how these techniques can be easily incorporated into your training programs and dramatically improve learning and retention.

In this session, you will learn:

  • Valuable techniques that overcome the forgetting curve and maximize retention
  • How to incorporate booster learning into your existing live and online training
  • Why periodic polls and quizzes enhance recall
  • How social learning can be used to boost memory after a training session has finished
  • How to incorporate post-training coaching—a technique that involves minimum effort and maximum gain

Audience:
Novice and intermediate designers, developers, managers, directors, and senior leaders (VP, CLO, executive, etc.).

Art Kohn

Professor

ASPIRE Consulting Group

Dr. Art Kohn earned his PhD in cognitive science at Duke University and is a consultant with Google, helping the organization develop new programs which train more than 1.2 billion people. Dr. Kohn's professional research explores how to present information in order to maximize learning and memory. He was awarded the National Professor of the Year award from the American Psychological Association and he won a Fulbright Fellowship in cognitive psychology and a second Fulbright Fellowship in distance education. He consults with organizations around the world, helping them modernize and optimize their training programs.

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206 Dreamers and Pragmatists: What Really Needs to Happen Next to Make the xAPI Fly

1:15 PM - 2:15 PM Wednesday, November 16

110

Every revolution requires both dreamers and pragmatists. The xAPI dreamers have been painting a beautiful picture of what is becoming possible. To realize its full potential, the pragmatists need to catch up. The xAPI needs a very specific set of work completed to be successful, and it needs organizations to participate in making the next generation of learning systems and impacts possible.

In this session, you will learn how LRPs (learning record providers, formerly known as “activity providers”) can best ramp up their development teams to start realizing the full potential of the xAPI. Learn about the current status of the official xAPI Conformance Suite. You will learn which questions to ask in order to tell if a vendor is really xAPI conformant. And finally, see how you can contribute to the xAPI community.

In this session, you will learn:

  • How LRPs can best ramp up their development teams
  • About the xAPI Conformance Suite
  • How to identify conformant vendors
  • What the US Department of Defense considered regarding xAPI products
  • About the growing xAPI community and how to contribute

Audience:
Novice, intermediate, and advanced designers, developers, managers, directors, and senior leaders (VP, CLO, executive, etc.).

Technology discussed in this session:
The xAPI Conformance Suite.

Tim Martin

CEO

Rustici Software

Tim Martin is the CEO of Rustici Software, which helps eLearning software work well together through compliance with standards like SCORM and xAPI. Tim is influential in the evolution of eLearning standards and was involved in the creation of xAPI via a BAA awarded to Rustici Software by ADL. In 2016, Tim and his partner Mike Rustici sold Rustici Software to Learning Technologies Group and spun off Watershed Systems, where Tim continues to serve as a board member.

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207 Mobile Performance Support Tools to Drive Results

1:15 PM - 2:15 PM Wednesday, November 16

106

American Honda Motor Company identified a need to create a consistent and credible customer service experience for a highly technical product—across all employee skill and experience levels. Service employees were not uniformly educating customers, leading to potential lost sales and lower customer satisfaction.

In this session, you will learn how a project team—including creative, technology, instructional design, and SME team members—worked together to build a mobile performance tool to put technical knowledge in the hands of employees, to use at the time of need with customers. You will be introduced to the process, from each team member’s vantage point, of creating smart, user-focused design and technology. Finally, you will be able to define a process for developing a mobile performance tool framework, showing how the framework can be implemented in any industry.

In this session, you will learn:

  • About Honda’s goals and challenges for developing a mobile tool to be used as a performance aid with customers
  • About the process Honda used to create the mobile tools, with a focus on the right balance of subject matter expertise
  • How to identify a performance support tool need
  • How to describe outcomes and results to date from this mobile tool

Audience:
Intermediate designers, developers, project managers, managers, and directors.

Technology discussed in this session:
Web and hybrid apps for mobile performance support.

Click here for the session trailer

Barbara Bucklin

Director of Instructional Design

Ardent Learning

Barbara Bucklin, Ardent Learning's director of instructional design, oversees a staff of instructional designers, writers, and developers. She is involved at the onset of projects to ensure the recommended learning approach is directly aligned with clients’ core business strategies and goals. Barbara holds a PhD in applied behavior analysis and has taught university courses in human performance technology, the psychology of learning, organizational behavior management, and statistical methods. Her research articles have appeared in journals such as Performance Improvement Quarterly and the Journal of Organizational Behavior Management.

Matt Bown

Instructional Designer

American Honda Motor Company

Matt Bown is an instructional designer of non-technical fixed operations training with American Honda Motor Company, where he is involved in the development of all non-technical workshop, web-based, and in-dealership training, tools, and resources. Matt is an advocate of technology, and he constantly strives to bring new value to the dealerships’ parts and service personnel to help them achieve their goals of customer retention and profitability. Prior to working for American Honda, Matt's automotive experience included working in Yellowstone National Park for an automotive company that provided gas, towing, repair, and maintenance services to park visitors.

Heather Leblond

Director of Creative and Technology

Ardent Learning

Heather Leblond, the director of creative and technology for Ardent Learning, oversees its staff of user experience designers, graphic artists, programmers, and solution architects. She introduces new and innovative technologies that complement Ardent’s custom solutions while maintaining the learning approach outlined by its instructional designers. Before joining Ardent Learning in 2013, Heather spent 18 years working for a Fortune 500 company, where she focused on improving business processes with new technologies and also spent time in the company’s internal training and development center. At Ardent, Heather has led formal presentations for prospective clients including Honda, Nissan, Porsche, and Subaru of America.

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208 Take Storyline to the Next Level with jQuery, JavaScript, and JSON

1:15 PM - 2:15 PM Wednesday, November 16

111

More advanced, nonlinear projects often call for more advanced solutions. In cases such as these, Storyline’s built-in triggers and logic system often lead to an unwieldy and difficult-to-manage course. Using JavaScript in conjunction with Storyline’s built-in triggers and variables, you can greatly expand Storyline’s capabilities while reducing the overall effort.

In this session, you will learn how to set up Storyline to handle external files such as JavaScript, JSON and jQuery. You will learn how to use JSON as the data source for your course and how to use JavaScript and jQuery to get the maximum value of a Storyline variable. You will be able to perform multistep advanced calculations based on variable values or any of Storyline 2’s built-in triggers. Finally, you will learn how to use web objects to simulate dynamic information from your Storyline 2 course.

In this session, you will learn:

  • How to integrate jQuery and JavaScript into your project
  • How to use JavaScript to expand the logic capabilities in Storyline triggers
  • Techniques to make your Storyline courses more dynamic
  • How to get and set Storyline variables with JavaScript
  • How to maintain an application state outside of Storyline

Audience:
Intermediate and advanced designers, developers, and project managers.

Technology discussed in this session:
Storyline 2, JavaScript, jQuery, and JSON.

Michael Raines

eLearning Developer

ICF International

Michael Raines, an eLearning developer with ICF International, has more than 15 years of experience creating and maintaining websites and interactive media for a variety of clients and industries. His work has included the use of industry standards such as Adobe Flash as well as the creation of custom back-end applications. He has been either the lead or the sole developer for many of the projects he has worked on, seeing the projects from design stage through completion. Michael continually seeks new tools and technologies that will allow him to improve and expand the user experience.

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209 Secrets of Effective Serious Games and Gamification Approaches

1:15 PM - 2:15 PM Wednesday, November 16

112

Many eLearning professionals are attempting to use gamification and serious games to spark employee engagement and drive learning retention; it seems everyone is working to make the best serious game that will enhance learning objectives and retention. The biggest setbacks for some have been little to no planning, tough-to-pinpoint metrics, little to no implementation strategy, and insufficient or nonexistent post-deployment support.

In this session, you will learn about planning, developing, implementing, and supporting serious games for companies that have never gone down the route of serious games and gamified learning experiences. You will learn what makes a serious game a success or a failure. This session will also address the proper steps to take throughout each phase of a project to ensure success, as well as the pain points you will have to deal with when going down the route of gamification and serious games. You will walk away with knowledge of best practices, what not to do, and how to support serious games at your organization.

In this session, you will learn:

  • Why serious games work
  • The best practices to ensure a successful serious game implementation
  • The best practices learned from other organizations in different phases of this effort
  • What not to do, and how to support serious games at your organization
  • How to approach a serious game

Audience:
Novice, intermediate, and advanced designers, developers, project managers, managers, and directors.

Andrew Hughes

President

Designing Digitally, Inc.

Andrew Hughes is the president of Designing Digitally, Inc. and has over a decade in the strategical planning and development of enterprise custom gamified learning solutions for government and Fortune 500 clients. Andrew is also a professor at the University of Cincinnati and prior to this was a contractor for the US Department of Education, Ohio Board of Regents, and General Electric. Andrew oversees a team of 30 employees and is focused on ensuring the clients’ challenges are met with engaging, educational, and entertaining learning experiences.

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210 Utilizing Multiple Platforms to Provide Online Training

1:15 PM - 2:15 PM Wednesday, November 16

104

What happens when your current eLearning development tool and your LMS are not enough (and they often are not)? With myriad tools and platforms available, being married to one or only a few is not wise, nor does it provide you the flexibility to create dynamic learning opportunities.

In this session, you will learn ways to utilize multiple platforms and coding such as PHP and WordPress to achieve a better learning experience. You will learn that there are more options than simply using an eLearning software alone with your LMS, as eLearning software can be combined with WordPress and even PHP coding to allow for greater control and ease of use for the learning experience.

In this session, you will learn:

  • How to connect your LMS to an external PHP coded page
  • How to utilize WordPress within your LMS
  • How to combine WordPress along with Articulate Storyline to develop an eLearning course
  • How to allow a PHP coded page to track within your LMS

Audience:
Novice, intermediate, and advanced designers, developers, and project managers.

Technology discussed in this session:
WordPress, Articulate Storyline, Taleo Learning Management System, PHP Coding, Microsoft Access, and mySQL.

Clint Horn

Training Specialist

University of Texas MD Anderson Cancer Center

Clint Horn is a training specialist with the University of Texas MD Anderson Cancer Center. He possesses over 20 years of experience in the training and development industry, along with over 10 years of eLearning design and development experience. Clint has worked in the corporate, legal, oil and gas, telecommunications, and medical fields through his career.

David Kohne

Sr. Training Representative

University of Texas MD Anderson Cancer Center

David Kohne is a senior training representative with the University of Texas MD Anderson Cancer Center. David’s experience includes over 10 years of teaching at the secondary level. Additionally, he has designed, developed, and implemented online courses and instructional web applications.

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211 Eighteen Awesome PowerPoint Tricks for Effective Presentations

1:15 PM - 2:15 PM Wednesday, November 16

114

PowerPoint is the basis for much of the training material you design and use, and yet it’s text-heavy, dull, and boring. That switches people off, and they don’t learn anything. It’s poorly used for in-person training, dreadful in webinars, and deathly when converted to eLearning. Quite simply, you can’t keep using PowerPoint like this. You can do better.

In this session, you will learn why using more visuals and animations is critical to making PowerPoint work, along with a process for visualization and some techniques in PowerPoint that can bring presentations and other training material to life. You will view a demonstration that you can use yourself, and you will leave this session with the ability to immediately create new and different uses for PowerPoint. Finally, you’ll get a free PowerPoint toolkit to kick-start your efforts!

In this session, you will learn:

  • How to delight your audiences with compelling visual slides
  • How to create visual slides using the full range of PowerPoint’s tools to generate your own graphics
  • How to manipulate photos within PowerPoint so that they convey meaning
  • How to use animation, including sophisticated animation, to tell your story effectively
  • How to create, edit, format, and animate live graphs and charts quickly and easily
  • How to build slides faster by using toolbars and shortcuts

Audience:
Novice, intermediate, and advanced designers, developers, project managers, and managers.

Technology discussed in this session:
Microsoft PowerPoint.

Click here for the session trailer

Richard Goring

Director

BrightCarbon

Richard Goring is a director at BrightCarbon, a presentation and eLearning agency. He enjoys helping people create engaging content and communicate effectively using visuals, diagrams, and animated sequences that explain and reinforce the key points.

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212 SMEs: Can We Talk?

1:15 PM - 2:15 PM Wednesday, November 16

108

Do you have a subject matter expert (SME) who makes everything more difficult than it needs to be? How about the SME who just doesn’t seem to grasp the work you’re doing together? Or the SME whose idea of dates and deadlines is not at all aligned with the project needs? It isn’t their fault. SMEs are a vital part of the process, and of whether or not the project is a success. However, they don’t always understand that fact because, of course, they already have a “day job.” It is your job to build the plan, communicate it well, and stay on top of the details so they don’t have to.

This session will cover communication, strategies for effectively meeting with SMEs and stakeholders, and how to map the process(es) from start to finish. You will learn tips for leading an effective project kickoff event and how to deal with feedback, scope creep, and fallout. Finally, you will learn some of the best practices for wrapping up a project with your SME.

In this session, you will learn:

  • How to hold an effective SME and project kickoff event
  • Methods for wrapping up the project with the SME
  • How to cover lessons learned, evaluation, and handling feedback
  • How to map the process and use it for effectively communicating with SMEs

Audience:
Novice to advanced designers, developers, project managers, managers, and directors.

Dawn Mahoney

Owner

Learning In the White Space

Dawn J. Mahoney CPTD is a talent development professional who is passionate about developing people through better learning content, better learning strategy, and better dialog. In 2015, Dawn founded Learning In the White Space, a boutique consultancy devoted to planning a learning strategy and bringing it to life. Dawn writes the "Last Word" column in Training Magazine and is the author of Lean Learning Using the ADDIE Model.

Andrea May

VP Instructional Design Services

Dashe & Thomson

Andrea May is the vice president of instructional design services for Dashe & Thomson. Andrea has 18 years of experience consulting, designing, developing, and delivering customized training programs for large organizations. Her early career was spent leading documentation and training efforts for organizations such as General Mills, Thomson Reuters, and Saudi Aramco as they implemented SAP at US locations and abroad. Since 2009, Andrea has designed and managed the development of national certified employee training programs for the propane industry. She also holds a master of fine arts degree in directing from the University of California, Irvine.

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213 Virtual Reality Learning Strategy

1:15 PM - 2:15 PM Wednesday, November 16

109

Virtual reality (VR) is a new tool that has the potential to drastically change the way people view and implement training and development. In generations to come, people will use virtual reality like social media is used today. This is the future of how people will learn. But today, this technology may seem too complicated and unattainable for many organizations to implement into their learning portfolios.

In this session, you will explore the world of virtual reality for learning. You will learn how Samsung Electronics America has implemented its VR learning strategy in three steps. You will learn the best practices that will help your organization understand this technology. You’ll examine the different VR hardware and platforms, and the technical requirements to implement VR in your organization. Finally, you’ll learn about best practices and the expertise your organization needs in order to implement this technology.

In this session, you will learn:

  • How Samsung Electronics America implemented a VR learning strategy
  • About the VR learning content that is available and ready to implement now
  • About the hardware required to implement a VR learning strategy
  • About the technical requirements to implement a VR learning strategy

Audience:
Novice and intermediate designers, developers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).

Technology discussed in this session:
Samsung Galaxy S7 smartphone, Samsung Gear VR, and Samsung VR 360.

Steven Skiles

Senior Manager, Learning Technology & Multimedia Learning Production

Samsung Electronics America

Steven Skiles is a senior manager of learning technology and multimedia learning production at Samsung Electronics America. A thought leader with over 16 years of experience coaching and influencing business leaders, Steven has worked in financial services, cable broadcast television, and technology. His team at Samsung develops learning innovations including virtual reality learning strategy, multimedia production, and learning environments. Steven is a graduate of the University of California–San Diego and is also a music producer.

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214 Coke’s Strategy: Shifting 60,000 Employees from Training to Performance Support

1:15 PM - 2:15 PM Wednesday, November 16

113

Large-scale system transformation initiatives are challenging at the best of times. But when you factor in a rollout that involves restructuring, growing existing operations, and establishing new franchise owners to enable strategic expansion and remarkable customer service as part of the initiative, they become substantially more complex. In 2013, Coca-Cola faced this very issue in North America when it needed to replace outdated systems with a common enterprise solution. With an accelerated plan to transition more than 60,000 users to a new operating solution, this initiative required innovative approaches to train and support users rapidly and efficiently.

A collaborative platform for learning and performance support was required to achieve this feat, and Assima was selected in 2013 as the solution provider and consultant to enable the ambitious goals of this initiative. You will see how Coke used cloning technology to dramatically streamline the development and deployment of thousands of diverse training modules. You will learn techniques used to put learning within two clicks or less for thousands of users, and you’ll learn about the tactics employed to supplement live training environments. Finally, you will learn how Coke is leveraging a lean L&D team to successfully implement an electronic performance support system (EPSS).

In this session, you will learn:

  • How to leverage existing resources and technology to deploy a lean but scalable learning and performance support model that supports a complex, distributed, and varied audience
  • Tactics to sell the right solution internally, including gaining executive sponsorship and building a solid internal business case
  • Strategies for streamlining large-scale content creation and maintenance
  • How to leverage performance support technology and best practices to drive cost savings
  • Methods of building and sustaining long-lasting partnerships that drive success across various cultures
  • How to improve time to competency by using real-time analytics and reporting through an EPSS

Audience:
Novice and intermediate project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).

Technology discussed in this session:
Assima Training Suite and performance support solutions.

Peter Teruya

Client Partner

Assima

Peter Teruya, a client partner at Assima, is responsible for strategic relationships in the Southeast region of North America, including partnering and collaborating with his clients to help drive maximum value and business impact via their critical business application deployments. He has extensive experience in both IT management and training and development, including business process development, enterprise resource planning, enterprise rollouts and integration, talent and knowledge management, and launching corporate universities. Peter has a bachelor’s degree in business administration from the University of Tennessee at Chattanooga, as well as MS certified systems engineer and MS certified desktop support technician certifications from Microsoft.

Doug Teachey

Director of Learning, Development & Deployment

Coca-Cola Refreshments

Doug Teachey is a director of learning, development, and deployment at Coca-Cola Refreshments. An accomplished learning professional, Doug has almost two decades of experience effectively managing and deploying large-scale solutions across various industries and cultures. His success is built on leveraging new learning and performance support technologies while utilizing lean methodologies to overcome major operational challenges and deliver exceptional results. Prior to his experience at Coca-Cola, Doug implemented an internal organizational change management and learning department at Cox Newspapers and served several Fortune 500 clients as a senior consultant for Deloitte Consulting. Doug has a bachelor’s degree in communication studies with a minor in business administration from the University of North Carolina at Greensboro and an MBA from the University of Georgia’s Terry College of Business.

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215 BYOL: Captivate Can Do More than You Think—Leveraging JavaScript with Captivate

1:15 PM - 2:15 PM Wednesday, November 16

123

Captivate’s built-in features can do a lot, but sometimes your project just needs to do more. By using JavaScript, you can extend Captivate and leverage the broader capabilities of HTML5 and other web technologies. This approach makes it possible for designers and web developers to collaborate to produce projects that can communicate with systems outside of an LMS, or to create individual multimedia components that communicate with one another.

In this session, you will learn the specific steps you need to start building more sophisticated projects with Captivate. Working from sample files based on a case study, this session will show you how to use JavaScript to save and retrieve data, read in XML, control elements on the webpage, and more. At the end of this session, you will have a working example of a project that will allow the Captivate asset to communicate with the webpage.

In this session, you will learn:

  • How to extend Captivate advanced actions by integrating JavaScript
  • How to access externalized JavaScript code from within Captivate
  • How to use HTML5 features, like local storage, with Captivate
  • How to use JavaScript to integrate Captivate with its containing webpage
  • How to use JavaScript to share data across Captivate files

Audience:
Novice to advanced designers and developers.

Technology discussed in this session:
Captivate, JavaScript, XML, and HTML5.

Technology required:
Laptop running Adobe Captivate 9 (a licensed copy or a 30-day trial version) and Dreamweaver or a similar text editor.

Mark Kutz

Senior Instructional Designer

PLS 3rd Learning

Mark Kutz is an eLearning developer at PLS 3rd Learning with over 20 years of experience. After working as an engineer and part-time photographer, Mark earned a master’s degree in educational technology, motivated by a desire to combine his interests to work in multimedia and contribute to the field of education. Mark’s background in engineering and experience in the software development industry make him well suited for the development end of things, with a focus on web development and programming, multimedia development, LMS integration, and process and workflow.

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216 BYOL: DIY Whiteboard Animation

1:15 PM - 2:15 PM Wednesday, November 16

101/102

People are drawn to whiteboard animations (pardon the pun!). Watching the story unfold before your eyes creates a memorable and lasting impression—and can often provide a better transfer of knowledge. But the cost of producing whiteboard animation can be prohibitive. If you’re a freelance developer, work in a not-for-profit organization, or have a minimal budget, whiteboard animation can be out of reach. Or is it?

In this session, you’ll learn how to use VideoScribe to create engaging whiteboard animations for a fraction of the cost of hiring a professional developer. You can quickly assemble your animated clips using the built-in library of images. Or, with even a tiny bit of artistic talent, you can create your own images using vector editing software. Combining your animations with an audio track and narration provides a cost-effective way of creating explainer videos, digital stories, simulations, and more. Your whiteboard animations can be great stand-alone eLearning pieces, or they can be combined with other, more traditional learning modalities.

In this session, you will learn:

  • How to create simple whiteboard animations usingVideoScribe
  • What you’ll want to include when you storyboard your ideas
  • How to add audio and narration to your animation
  • How to draw your own images for animation (no artistic talent required!)
  • How to integrate your animation into a traditional eLearning course

Audience:
Novice and intermediate designers and developers.

Technology discussed in this session:
VideoScribe, Adobe Illustrator, and Inkscape.

Technology required:
VideoScribe (note: Download the seven-day free trial at videoscribe.co the day before you attend the workshop) and Adobe Illustrator or Inkscape (you must have a working knowledge of whichever software you choose).

Click here for the session trailer

Sarah Dewar

Educational Technology Specialist

Michael Garron Hospital

Sarah Dewar is a seasoned instructional designer and developer. She has over 20 years of experience in the realm of adult learning, complemented by 15 years of experience creating innovative eLearning solutions for healthcare professionals. Sarah is currently developing a virtual reality training solution to orient healthcare workers to a new state-of-the-art healthcare centre. She also creates custom animation to engage learners. Sarah shares her knowledge internationally and volunteers her expertise to not-for-profit organizations.

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ELT104 Using Adobe Spark Video to Create Microlearning—All from Your iOS Device!

1:15 PM - 2:00 PM Wednesday, November 16

Expo Hall—eLearning Tools Stage

Creating timely and relevant microlearning videos with audio can be challenging for most designers and developers, especially those on a tight budget. But with Adobe Spark Video, a free app for iPhone and iPad, you can quickly create engaging microlearning videos that can then be shared in a number of ways.

In this session, you will discover just how easily you can create professional and polished videos using just one app. Everything you need—from coaching on storytelling to the ability to record voiceovers, access to a library of free images and icons, and even a suite of background music—is contained in Spark Video, so you can create a video from start to finish. That saves you time while also helping you produce a higher-quality video than you ever thought you could make on just a tablet or smartphone.

In this session, you will learn:

  • About the capabilities of Adobe Spark Video
  • How to create a microlearning video using an iPhone or iPad
  • What templates are included with this app
  • How to upload and share your microlearning video to YouTube and/or Vimeo
  • From examples of microlearning videos that have been created with this tool

Audience:
Novice and intermediate designers and developers.

Technology discussed in this session:
Adobe Spark Video, YouTube, and Vimeo.

Aleli Anderson

Manager Learning Design

JetBlue University

Aleli Anderson is the manager of learning design at JetBlue University. She has been teaching and designing instruction for a combined 18 years. Aleli holds a bachelor’s degree in elementary education and a master’s degree in curriculum and instruction with an emphasis on instructional systems design and educational technologies.

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EME104 How Visa Built an LRS-centric Ecosystem

1:15 PM - 2:00 PM Wednesday, November 16

Expo Hall—Emerging Tech Stage

To deliver personalized learning experiences for employees, Visa needed to better understand what its employees were interested in learning. However, because Visa uses various content types and providers, tracking and analyzing learner behavior was difficult. As a result, creating and delivering tailored learning approaches was also challenging.

In this session, you will learn how Visa built an xAPI-enabled ecosystem for Visa University Online that allows it to customize and track learning experiences. Explore how this program delivers value to the learners and insights to the training department through the following capabilities: curation and aggregation of content, giving learners freedom to be curious; standardized tracking of data across all delivery methods without disrupting learners; real-time dashboard reporting and analytics without manual work; and single sign-on for learners, allowing access to content from a variety of sources including LMSs, survey tools, experience learning platforms, etc.

In this session, you will learn:

  • About the fundamentals of an xAPI-centric learning ecosystem
  • How to deliver and track formal, informal, and social learning
  • How to validate the investment in social learning
  • How to bring data together from disparate sources without spreadsheets and manual work
  • How to position your organization for learning-data success

Audience:
Novice, intermediate, and advanced managers, directors, and senior leaders (VP, CLO, executive, etc.).

Technology discussed in this session:
Pathgather, Watershed LRS, Plateau by SuccessFactors, SurveyMonkey, Zapier, Adobe Experience Manager, Pluralsight, getAbstract, Lynda.com, Harvard ManageMentor, and Salesforce Chatter.

Gordon Trujillo

Senior Director of Digital Learning

Visa

Gordon Trujillo is a senior director of global learning at Visa. A serial intrapreneur with strong leadership, business development, and global learning technology experience, Gordon is starting up the movement to institutionalize learning at Visa. He is responsible for setting the vision and strategy for how to position global learning as not only a digital hub for how people learn, but also a mindset shift for creating and fostering curious, independent learners.

Nicole Jamgotchian

Functional Architect

Visa

Nicole Jamgotchian is a functional architect with Visa, where she is part of an HR rotational program and has been involved in the launch of two physical corporate campuses and the platform for the digital campus. She has a strong passion for employee engagement, growth, and development, and enjoys teaming up with and collaborating across functions to get the job done. Nicole holds a degree in business administration from the University of Southern California.

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INN104 UX Process—What Can You Learn and Leverage?

1:15 PM - 2:00 PM Wednesday, November 16

Expo Hall—Innovation Showcase Stage

IDs may be so caught up in content, business expectations, project management, and stakeholder politics that learner needs get overlooked. Today’s learners want personalized learning that resonates with them, solves their problems, and simplifies their jobs. You can’t do that if you don’t know them.

Marketers spend considerable time understanding their target audience to effectively meet their needs. This session will examine the techniques used in UX of building personas, documenting user stories, and creating journey maps to better understand learners. You’ll leave with a better understanding of your audience and evidence to assist your SMEs with meeting users’ needs through the learning you design.

In this session, you will learn:

  • How UX professionals analyze to design for users
  • How to create personas for your audience members
  • How to create a journey map
  • How to document user stories
  • How to recognize more nuances about your audience

Audience:
Intermediate designers and developers who have some experience with instructional design.

Jean Marrapodi

VP/Senior Instructional Designer

UMB Bank

Jean Marrapodi, Ph.D., CPTD, has designed and developed eLearning for over 20 years in various industries and higher education. Named a Guild Master in 2016 by the eLearning Guild, she is considered an industry thought leader. Over the last 10 years, Marrapodi has presented more than 75 workshops and webinars for industry organizations and has taught over 40 graduate and undergraduate courses at New England College of Business, where she served as director of eLearning. Her expertise lies in her ability to make the complex simple, and pinpoint client needs to drive to business outcomes. She is a soup-to-nuts eLearning designer, able to single-handedly build a project from idea to rollout and work in a specific role on a project team. She is the chief learning architect at Applestar Productions, providing targeted eLearning and custom workshops for her clients.

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MXC104 How Does Your Onboarding Stack Up?

1:15 PM - 2:00 PM Wednesday, November 16

Expo Hall—Management Exchange Stage

Have you ever been asked, “How do you know they’re learning?” It’s always unnerving when the higher-ups start questioning the validity of a training program that you built. How would you like to be armed with solid hard and soft data metrics that prove the effectiveness of learning and performance beyond the shadow of a doubt? Deeper learning analytics like this have always been a challenge—until now.

In this session, you will learn how Autotrader discovered new ways to guide and measure performance when the company completely reimagined its onboarding program for new sales employees. From surveying past participants and managers to updating all its learning objectives, Autotrader identified the key performance indicators that addressed the most important knowledge and skills all new hires needed to possess. By learning from this case study, discovering how to ask the right questions of your senior leadership team to uncover what they want out of an onboarding program, and then tracking and analyzing metrics that align to those goals, you’ll create training that you can clearly show the results of.

In this session, you will learn:

  • How to examine key hard and soft performance indicators
  • About the right questions to ask to uncover expectations
  • How you can analyze learning performance quickly
  • What solid learning metrics and analysis you can use to evaluate onboarding success

Audience:
Novice designers, managers, directors, and senior leaders (VP, CLO, executive, etc.).

Technology discussed in this session:
Microsoft Excel, survey tools, and LMS platforms.

Michael Whatley

Senior Manager, Training Initiatives & Curriculum Design

Cox Automotive Media Sales Organization

Michael Whatley is the senior manager of training initiatives and curriculum design for Cox Automotive Media Sales Organization. Michael's award-winning learning experiences have helped transform the way Cox Automotive looks at learning. Since graduating from the University of Georgia with a BSEd in workforce education in 2009, Michael has worked in sales and service education for the healthcare, logistics, and digital media industries, in areas ranging from mobile and social learning to microlearning and interval reinforcement.

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STR104 How to Make User-generated Content Work for You

1:15 PM - 2:00 PM Wednesday, November 16

Expo Hall—Strategic Solutions Stage

Training and development in enterprises continues to change, and some of the field’s more recent challenges involve volume. It’s difficult to keep up with the increasing demand for ad hoc knowledge sharing and training requests. Also, there’s a growing need for training that is specific to more niche audiences (such as regional content) and that central teams struggle to support. However, there’s a solution to both these issues that’s starting to take off: user-generated learning content. But what are the pros and cons to this solution, and how can you ensure that it will bring value to your company?

In this session, you’ll hear the insight gained from recent research into user-generated content. This research used interviews with over 50 eLearning managers to uncover how this emerging training trend actually works in the real world. You’ll discuss the outcome of these conversations and look at a number of use cases to gain insight into the strategic decisions learning managers are making today in regard to user-generated content. In addition, you’ll explore a case study from Nielsen in which the designers themselves will share their experience implementing and supporting myTraining Builder: a toolkit designed to help Nielsen users develop their own training solutions.

In this session, you will learn:

  • About the four key reasons that companies are leveraging user-generated content
  • About two situations in which user-generated content isn’t a great fit
  • Best practices for implementing user-generated content in your own organization
  • How Nielsen’s talent engagement and development team strategically adopted user-generated content as part of its approach

Audience:
Novice and intermediate designers, managers, directors, and senior leaders (VP, CLO, executive, etc.).

Technology discussed in this session:
SharePoint, Easygenerator, Skype for Business, and Nielsen’s LMS.

Kasper Spiro

CEO

Easygenerator

Kasper Spiro is the CEO of Easygenerator. He has over 30 years of experience in the field of learning: teaching, authoring textbooks, designing and creating eLearning, and developing knowledge management systems, user performance support systems, and eLearning systems. Kasper’s experience as a manager also includes being CEO of an early internet startup in the 1990s. At Easygenerator, the goal is to facilitate non-learning professionals in sharing knowledge and creating effective eLearning through Easygenerator’s cloud- based eLearning service.

Laura Payette

Learning Design Consultant

Nielsen

Laura Payette is a learning design consultant with Nielsen. She has seven years of design and development experience in learning and development, spanning roles in a consulting capacity, internally on a small team, and now in the corporate space with Nielsen. In 2013, she won the National Excellence in Training Award from ATMC for her work on automotive safety training. Prior to earning her MEd, Laura spent eight years in marketing and advertising agencies, building client relationships, copywriting and editing, managing projects, and building awareness for the brands and projects she supported. She participates regularly in industry Twitter chats and Skype discussions.

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ELT105 Quality Assurance Strategies for eLearning/mLearning Deployments

2:15 PM - 3:00 PM Wednesday, November 16

Expo Hall—eLearning Tools Stage

It used to be that people only worried about testing online training lessons on Internet Explorer and Netscape. Those days are long gone. Today, there are myriad testing challenges due to the vast number of hardware devices and display environments that learners are using. Developing and testing lessons to ensure that they will work for everyone is an incredible challenge. This session explores a variety of quality assurance test strategies that are currently being used in software engineering corporations to test their products, and shows how you can carry over those strategies into the world of eLearning and mLearning.

Mark Simon

Principal Training Consultant

HiMark Solutions

Mark Simon, a principal training consultant at HiMark Solutions, has over 25 years of hands-on experience with design, development, and delivery of eLearning and instructor-led training. Mark is also an adjunct professor in the instructional design graduate program at UMass-Boston, and is currently VP of programs for the ATD Greater Boston group.

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EME105 The Multi-device Game Engine That’s Changing the Learning Landscape

2:15 PM - 3:00 PM Wednesday, November 16

Expo Hall—Emerging Tech Stage

Gamification is here to stay, as more and more organizations are using learning games to help improve performance and achieve business results. Find out how Learning Pool’s multi-device, SCORM-compatible game engine is making budget barriers a thing of the past and placing rapid, customizable learning games firmly in the present. Game on!

Georgie Cooke

Head of Learning Design

Learning Pool

Georgie Cooke, head of learning design at Learning Pool, has a background in instructional design and creative writing with years of experience designing innovative learning solutions for organizations. From immersive learning games to behavior change campaigns, Georgie is passionate about creating digital and blended learning solutions that dare to be different and challenge the idea of “click next” eLearning.

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INN105 From Onboarding to Long-term L&D: Data Masking, Training Maintenance, Localization, and More

2:15 PM - 3:00 PM Wednesday, November 16

Expo Hall—Innovation Showcase Stage

This interactive presentation will feature Bob, who leads two lives. Bob is a new hire who recently completed onboarding. At other times, Bob is an L&D employee who designs training for evolving IT applications. His day includes data masking, content creation, maintenance, and localization of courseware. Gain insight on how to overcome Bob’s daily challenges, including significant time-saving methods for developing, maintaining, deploying, and tracking eLearning, ILT, and ongoing performance support. Learn about in-application assistance, as well as innovative cloning technology that eliminates the need for training environments with single capture content generation, all while reducing data breach risk.

Steve Rossi

Client Partner

Assima

Steve Rossi, a client partner at Assima, has more than 20 years of IT integration and software development experience. After receiving his BA in economics from Syracuse University, he spent 12 years in Silicon Valley, where he gained operational insight into some of the best-known companies in the world. His day-to-day involved managing strategic technology relationships with Apple, Google, Microsoft, and Intel, among others. As an Assima client partner, Steve focuses on leveraging innovative technology that increases end-user performance and streamlines both IT’s and L&D’s training processes. Understanding how to align business objectives with those of L&D is one of his specialties.

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MXC105 Moving from eLearning to Performance Support

2:15 PM - 3:00 PM Wednesday, November 16

Expo Hall—Management Exchange Stage

What exactly does performance support entail, and how does it differ from traditional eLearning? Delivery and tracking of performance support is a big differentiator, as you won’t have tests, and you need to get information to where the users are doing their work, rather than on a desktop. This session takes an in-depth look at what makes content performance support, and how you can not only utilize existing training materials but also use a single source to provide both traditional training and performance support. Learn how to track usage patterns of your content, even when it’s used as performance support.

John Blackmon

CTO and Chief Artificial Intelligence Officer

ELB Learning

As CTO/Chief AI Officer for ELB Learning, John Blackmon is responsible for the development and strategy of company products. Prior to ELB Learning, John was co-founder/CEO of Trivantis, where he created the flagship products, Lectora and CenarioVR. John was also co-founder/lead engineer at BocaSoft, which created various software utilities for the OS/2 operating system. His career started at Electronic Data Systems where he designed automatic identification systems for applications at General Motors, followed by time at IBM where he was awarded a patent for seamlessly running Windows applications under OS/2. He also has a patent pending for Responsive Course Design work.

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STR105 Expand Your Authoring Experience for SMEs

2:15 PM - 3:00 PM Wednesday, November 16

Expo Hall—Strategic Solutions Stage

Learning content management system (LCMS) ROI is realized over time as both the number of people managing content and the amount of content grow. These are the benefits of single sourcing, multi-modal outputs, and maintenance of content. This is easier for a trained instructional designer to understand. This session covers expanding the LCMS-based approach to a larger group by providing a more visual page-based UI for quickly creating eLearning delivered by the LCMS. This allows all users to find and reuse existing media and content and publish eLearning quickly without becoming an expert in the concepts of object-oriented content development.

Dawn Jaglowski

Offering Manager

IBM

Dawn Jaglowski is an offering manager within the IBM Smarter Workforce Learn group. Her responsibilities focus around defining a comprehensive strategy across the Learn offerings. Dawn has worked in software development for the majority of her career across multiple functions such as architecture, engineering, quality assurance, and technical sales support, with over 15 years of that experience within the offering/product management domain. Dawn has an undergraduate degree from the University of Central Florida and an MBA from Rollins College. Her background also includes creating and delivering learning content as an instructor in both corporate and higher education environments.

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301 Communities of Practice: A Cornerstone of Social Learning

3:00 PM - 4:00 PM Wednesday, November 16

122

Communities of practice (CoPs) have become a hot topic in the past few years. They are an excellent tool for developing skills, sharing tacit knowledge, and shoring up retention of high-performing staff. But they differ from teams and other types of groups in many ways. Understanding what CoPs are and how they work—rather than just looking at how to create and manage them—is critical to supporting their success.

This session will take a look at the definition and function of communities of practice; examine how successful CoPs work; explore research around the critical CoP issues of learning, meaning, and identity; and identify strategies for nurturing and supporting successful CoPs. This session draws from academic literature on CoPs and offers an evidence-based view of the topic.

In this session, you will learn:

  • What a community of practice is and how it functions
  • From research on what works, and doesn’t work, in CoPs
  • How to nurture and support a CoP
  • From examples of successful CoPs

Audience:
Novice to advanced designers, developers, project managers, and managers.

Click here for the session trailer

Jane Bozarth

Director of Research

The Learning Guild

Jane Bozarth, the director of research for the Learning Guild, is a veteran classroom trainer who transitioned to eLearning in the late 1990s and has never looked back. In her previous job as leader of the State of North Carolina's award-winning eLearning program, Jane specialized in finding low-cost ways of providing online training solutions. She is the author of several books, including eLearning Solutions on a Shoestring, Social Media for Trainers, and Show Your Work: The Payoffs and How-To's of Working Out Loud. Jane holds a doctorate in training and development and was awarded the Guild Master Award in 2013 for her accomplishments and contributions to the eLearning community.

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302 DevLearn Hyperdrive Showcase

3:00 PM - 4:00 PM Wednesday, November 16

104

Back by popular demand, Hyperdrive returns to DevLearn this fall. This year’s Hyperdrive competition focuses on innovation, showcasing projects that are using technology and solutions to create new and exciting opportunities for learning and performance support.

In this session, you will learn from the three winning entries in DevLearn Hyperdrive, the competition that took place before DevLearn began. You will learn from individuals and organizations that are pushing the boundaries of what learning and performance support looks like, and you’ll explore examples of technology being harnessed in ways that most others have yet to consider.

In this session, you will learn:

  • From cutting-edge examples of innovative learning
  • How the projects provide business value
  • Why a design decision was made
  • About the technologies used in innovative projects

Audience:
Novice to advanced designers, developers, project managers, and managers.

Technology discussed in this session:
Various.

Mark Britz

Director of Event Programming

Learning Guild

Mark Britz is the director of event programming at The Learning Guild. Previously he worked for more than 15 years designing and managing learning solutions with organizations such as Smartforce, Pearson Digital Learning, the SUNY Research Foundation, Aspen Dental Management, and Systems Made Simple. Mark is also an organizational social designer, helping businesses achieve the benefits of becoming more connected and collaborative to improve learning and engagement. Mark is the author of Social By Design: How to create and scale a collaborative company, and regularly presents and writes about the use of social media for learning, collaborative networks, and organizational design.

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303 Surviving to Thriving as a One-person Training Team

3:00 PM - 4:00 PM Wednesday, November 16

108

Are you the trainer, instructional designer, coordinator, project manager, and business analyst for your organization, all in one? Are you constantly moving from one role to the next while feeling overwhelmed by endless training projects? As a one-person training team, it’s common to feel challenged by constant time management, project intake and prioritization, development, delivery, and analysis you have to do on a regular basis. How do you reclaim control from this chaos?

In this session, you’ll focus on practical steps you can take right now to make being a one-person training team easier through strategic planning and processes. You’ll explore strategies for creating structured processes and learn how to use your peers, requesters, and project sponsors to offset your workload. You’ll also find out about methods for focusing on core competencies. Through this session, you’ll learn how to transition from being a “jack of all trades and master of none” to a focused individual who can carefully navigate multiple projects and requests at once.

In this session, you will learn:

  • Techniques for creating a training intake process
  • Best practices for balancing all of your job responsibilities
  • Methods of organizing project tasks and deadlines
  • Strategies for communicating with your stakeholders
  • Strategies for setting expectations with your requesters and project sponsors

Audience:
Novice and intermediate designers and developers.

Technology discussed in this session:
Google Forms, Kerika, Google Keep, Canva, Gravity Forms, and other low-cost cloud-based tools.

Matthew Saavedra

Associate Director of Technical Services

University of Washington

Matthew Saavedra is an associate director of technical services for the department of enrollment management at the University of Washington. He has more than a decade of experience in the field of eLearning and instructional design. In his current role, Matt manages a training function for university student information systems, IT, and data functions, and he teaches a course in eLearning design and development. He has previously worked at Washington Mutual, Verizon Wireless, and Adobe Systems. Matt holds a bachelor of business administration degree from the University of New Mexico and a master’s in business administration from Washington State University.

Bonnie Roberts

Learning Manager

University of Washington

Bonnie Roberts is a learning and communications manager for the department of enrollment management at the University of Washington. She has a strong background in eLearning, instructional design, usability testing, written and oral communication, and document and web design. Bonnie has been in training and design roles in both higher education and corporate industries, and she is passionate about designing and developing innovative training strategies to enhance the learning experience. She holds a bachelor of science degree in technical communication with a minor in communications from Mercer University.

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304 Is It Working? Correlating Usage with the xAPI

3:00 PM - 4:00 PM Wednesday, November 16

105

Good courseware will use multiple elements such as video, audio, interaction, and good old-fashioned reading. You struggle to balance all of it until it’s a finely harmonized symphony of information, waiting for a student to take it all in. But are any of those activities or videos you’ve worked on actually helping anyone learn? How can you show the relationship between the activities and performance?

This session will show how you can use the xAPI to capture data from different activities into a single uniform format in the learning record store (LRS). Then, by looking at a real-world example page with video and test questions, you can start analyzing results to see which activities contribute most to learner success and which test questions need work. And by knowing how to leverage your data, you can begin to see how to design your content to make sure that data is where you need it, when you need it!

In this session, you will learn:

  • How the xAPI can help you collect user data
  • How activity data can be combined to see if your test questions are good
  • How activity data can be combined to make sure your activities are accomplishing their goals
  • How to use the xAPI to compare consumption to performance
  • How to make sure your content does what you need it to

Audience:
Intermediate designers, developers, managers, and directors.

Technology discussed in this session:
HTML5, JavaScript, the xAPI, and LRSs.

Anthony Altieri

IDIoT in Chief/xAPI Evangelist

Omnes Solutions

Anthony Altieri is the IDIoT in Chief (instructional developer for the Internet of Things) and founder of Omnes Solutions, as well as an xAPI evangelist, authoring a course on xAPI Foundations for LinkedIn Learning. Anthony has worked on multiple projects implementing global LMS systems. He is a maker, focusing on user analytics and bringing the virtual learning world and the real world together through the use of Bluetooth beacons and other IoT devices using xAPI. Anthony has lectured to audiences on topics ranging from the spread of HIV to network security, content development, why it’s important to learn to code, and, of course, xAPI.

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305 Using Virtual Reality in Corporate Learning

3:00 PM - 4:00 PM Wednesday, November 16

107

Many have said that 2016 is the year of virtual reality (VR), as Facebook (Oculus Rift), Sony, Samsung, and HTC, to name a few, are launching consumer products. But how can it be used for learning, especially in a corporate environment? Is VR all hype, or are there sound pedagogical principles behind it?

In this session, you will gain a solid foundation in understanding the VR landscape: what it is, what equipment you need, where to find free learning resources, and how to develop your own content. You will also learn about the experience of developing and deploying VR within the Nokia Corporate University, where it has been promoted as the next generation of mobile learning.

In this session, you will learn:

  • About using VR for learning
  • About the best VR options for your environment
  • How to access free VR content to get started
  • About new insights into VR content development options
  • About the experiences and lessons learned from using VR for learning at Nokia

Audience:
Novice designers, developers, managers, directors, and senior leaders (VP, CLO, executive, etc.).

Technology discussed in this session:
Oculus Rift headset (Dev Kit 2), Samsung Gear VR headset, Google Cardboard (V1 and V2), Samsung Gear 360 VR camera, Unity game software, Unreal game software, Google VR, and Nokia VR.

John O’Hare

Head of Pure Research, NokiaEDU

Nokia

John O’Hare, the head of pure research for Nokia EDU, has more than 20 years of experience in learning and development; now he heads up a research team looking at making learning more effective, efficient, and engaging. John’s work supports Nokia’s vision of expanding the human possibilities of the connected world, and his current projects include virtual, augmented, and mixed realities and artificial intelligence and machine- learning neural networks.

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306 Learning and Performance Ecosystem Showcase: Problem, Process, Solution

3:00 PM - 4:00 PM Wednesday, November 16

109

Learning and performance ecosystems represent a new way of thinking about L&D. Many agree with this approach in concept. But where are the examples? This session showcases a real-life learning and performance ecosystem solution.

In this session, you will explore the analysis and design methods and view the product of an innovative learning and performance ecosystem project. The example comes from a multinational industrial manufacturing company that recognized that it had excessively high inventory costs. You will learn how L&D conducted a thorough needs analysis, harvested knowledge from experts, and developed a solution using five ecosystem components: performance support, knowledge management, access to experts, social networking and collaboration, and structured learning.

In this session, you will learn:

  • How L&D reframed a training project into a broader ecosystem project
  • How a Level IV business metric was identified
  • A proven process for analyzing and prioritizing different aspects of the business problem
  • How the ecosystem solution addressed the problem
  • Valuable lessons from this project

Audience:
Novice to advanced designers, developers, project managers, managers, directors, and senior leaders.

Technology discussed in this session:
Learning management systems, document management systems, knowledge management systems, expertise location and management systems, communities of practice, enterprise search, inference engines, performance support applications, and enterprise resource planning (ERP) systems.

Steve Foreman

President

InfoMedia Designs

Steve Foreman is the author of The LMS Guidebook and president of InfoMedia Designs, a provider of eLearning infrastructure consulting services and technology solutions to large companies, academic institutions, professional associations, government, and military. Steve works with forward-looking organizations to find new and effective ways to apply computer technology to support human performance. His work includes enterprise learning strategy, learning and performance ecosystem solutions, LMS selection and implementation, learning-technology architecture and integration, expert-knowledge harvesting, knowledge management, and innovative performance-centered solutions that blend working and learning.

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307 Dairy Queen’s Strategy for Creating a Rapid Design and Development Framework

3:00 PM - 4:00 PM Wednesday, November 16

113

Dairy Queen, like many organizations, experiences challenges in knowledge retention following formal training. Dairy Queen needed a strategy that would equip learners with tools and resources to help boost learning retention of role-specific knowledge and skills throughout all learning stages. What Dairy Queen required was a rapid development process to create role-based learning tools to remedy these challenges and address real-time training needs of thousands of Dairy Queen franchisee employees.

In this case-study session, you will learn how Dairy Queen defined and implemented a strategy for scoping projects using rapid design and development techniques to create on-demand, role-based microlearning, simulations, and other video-based learning tools. Learn how this framework enabled business owners to articulate specific training needs within a limited scope and timeline. Additionally, you will learn about a mechanism for business owners to select from an assortment of pre-defined themes and design elements for the project. Within this framework, designers and developers are able to efficiently gather necessary project requirements, design elements, functional components, and content required to rapidly produce the final deliverable.

In this session, you will learn:

  • How to create a framework that will meet strategic and budgetary objectives while building and expanding your training library
  • How to adapt and fine-tune your instructional design process to support rapid development projects
  • How to implement rapid development techniques to efficiently produce targeted learning deliverables
  • How to increase learner confidence by delivering on-demand, role-based training throughout all learning stages

Audience:
Novice designers, developers, project managers, managers, and directors.

Technology discussed in this session:
Articulate Storyline 2, PowerPoint, and Camtasia.

Kimberly Brastad

Director, Global Curriculum/Training

American Dairy Queen

Kimberly Brastad, the director of global curriculum/training for American Dairy Queen, is a seasoned professional with 20 years’ experience in training and education. She currently leads a team of developers and instructional designers at Dairy Queen’s global franchisee support center. Her team is responsible for the curriculum design, development, translation, and delivery of training for Dairy Queen’s franchise system and worldwide field operations.

Cindy Sharon

Lead eLearning Developer

American Dairy Queen

Cindy Sharon, a lead eLearning developer for global curriculum and training at American Dairy Queen Corporation, is a seasoned professional with 21 years’ experience in training and education. Cindy is a senior technical trainer with a strong background in instructional design and technical writing for software and technology. She has 15 years of application development experience, including implementing rapid development techniques specifically for eLearning projects. Cindy’s diverse background also includes extensive training experience and expertise in database development, network installation, testing, and project leadership.

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308 Mobile App Facilitator Guide: A Case Study

3:00 PM - 4:00 PM Wednesday, November 16

106

Many companies have legacy content that is text-heavy, hard to navigate, impossible to control once out “in the wild,” and ultimately not very effective. Connecting those static documents within a larger training pathway, and keeping that content up to date, can be very difficult. Additionally, getting information about who might be using that content, or how it is being used, is pretty much impossible. Sound familiar?

In this case-study session, you’ll learn how Intuitive Surgical recently overcame these challenges while providing a better learning and trainer-support experience. You’ll gain insights into how a small team created a useful mobile training app, with minimal vendor assistance or internal IT resources. The session will explore the steps in this project, the challenges and successes along the way, and what you might do differently. You’ll leave with a framework and guidance for implementing a similar solution on your own.

In this session, you will learn:

  • A framework for moving away from static documents and into mobile apps
  • About solution options for delivering content to mobile devices with offline access
  • How to prepare for the challenges of selecting and pitching new technology to decision-makers in your organization
  • About the pitfalls and triumphs of a real-world implementation

Audience:
Intermediate and advanced designers, developers, project managers, managers, and directors.

Technology discussed in this session:
Custom mobile app development, Adobe Experience Manager Mobile (formerly Digital Publishing Suite), Adobe Mobile Analytics, Inkling, Mag+ Designd, Localytics, Adobe InDesign, HTML5, and PDF.

Meg Bertapelle

Principal Instructional Designer

Intuitive

Meg Bertapelle is a principal instructional designer in the global customer learning & development department at Intuitive, with over 15 years of experience designing and developing learning solutions. She works continuously to improve internal and external customers' learning experiences involving Intuitive's products, emphasizing activity and practice as often as possible. Meg holds an MA in instructional technology from San Jose State University. She received the "Education Professional of the Year" award from her organization in 2016, placed second in the DevLearn Hyperdrive competition in 2017, and has been pleased to speak at DevLearn the last few years.

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309 Creativity and eLearning Go Hand in Hand

3:00 PM - 4:00 PM Wednesday, November 16

114

The corporate eLearning development world may not always seem creative from the outside, but successful eLearning teams use creativity in every project they design and develop. But how, specifically, can this skill contribute to successful eLearning? What kinds of creativity should be part of your eLearning workflow? What benefits does creativity provide to your development process? How can you explain to your stakeholders that increased creativity contributes to business-focused learning objectives?

In this session, you will discover what kinds of creativity are part of a typical eLearning workflow and how you can use them to your advantage. You’ll also find out more about how creativity improves every aspect of eLearning projects for everyone involved—designers, developers, stakeholders, and even participants.

In this session, you will learn:

  • About two specific areas of creativity that are integral to successful eLearning
  • How creativity can be used to solve functional skill issues
  • Ways to explain how creativity contributes to business objectives
  • About tools that can facilitate creativity in eLearning development

Audience:
Novice to advanced designers, developers, and managers.

Technology discussed in this session:
Adobe CC suite, iPad/tablet drawing and sketching tools, brainstorming software, and online creative gallery sites like Behance.

Kirsten Rourke

Founder and CEO

Rourke Training

Kirsten Rourke is the founder and CEO of Rourke Training. She is on a mission to create engaging communication in the online presentation and speaking space. She works with business leaders to transform their voice, body language, and content into memorable virtual presentations. She runs a podcast and community, Ongoing Mastery: Presenting and Speaking, to support development and improvement in creating successful, targeted results in pitches, sales presentations, training, and high-stake events. Kirsten speaks on online presenting, creating adaptable teams, public speaking, and productivity at seminars and events across the country.

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310 Busting the Myths Around Gamification

3:00 PM - 4:00 PM Wednesday, November 16

112

Gamification is a multibillion-dollar business that has touched a wide variety of fields, but especially learning and development. At the same time, according to research from Gartner, approximately 80 percent of gamification projects fail. So how can you use gamification in a way that’s actually successful? You need to think like game designers and go beyond the buzzwords and definitions.

Come to this session to bust five of the biggest myths about gamification of learning. As you find out more about these myths and play an interactive game, you’ll clarify the differences between gamification, game-based learning, and game thinking; uncover why points, badges, and leaderboards may lead to disappointment; and explore the mindset of a game designer. You’ll also find out more about player types and their motivators, a piece of knowledge that can make or break your design.

In this session, you will learn:

  • The truth behind five key myths about gamification
  • Why there is serious confusion about gamification and game-based learning
  • About common player types and motivators and how you can use them to avoid design mistakes
  • How to shift from content-driven to action-driven thinking

Audience:
Novice and intermediate designers, developers, managers, and directors.

Click here for the session trailer

Zsolt Olah

Sr. Learning Technologist

Amazon

Zsolt Olah is a sr. learning technologist at Amazon with 20 years of corporate learning and development experience in the intersection of technology, digital learning, and data. In this role, Zsolt is responsible for the full life-cycle of learning data projects from the strategy document to data storytelling. His motto: "Less Content, More Impact." He’s a frequent speaker at national (DevLearn, ATD International Conference & Expo, TechKnowledge) and international learning conferences; blogger at elearningindustry.com. Zsolt is an advisory board member on the Workforce Development Edtech Board along with a group of chief learning officers, practitioners, and academics looking at where L&D is heading in the future. Previously, he worked as a digital learning & experience manager at Amazon Web Services (AWS). In his free time, Zsolt has also published a book, written two screenplays, completed the HarvardX Data Science certification, and played mostly mediocre soccer.

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311 Making Your Instruction Learnable

3:00 PM - 4:00 PM Wednesday, November 16

111

Designers, developers, trainers, instructors, content experts, and others too often design and build instruction in ways that interfere with how adults learn. The result is less-than-optimal learning that can lead to a chain reaction of disengagement in learning materials and limited, if any, performance improvement.

In this session, you will learn specific evidence-based practices and tactics that make instructional materials more “learnable” and promote learning. Explore the numerous factors that enable and increase learning through formal methods and materials, where they are often lacking, and how to improve them. You will be able to apply these practices and tactics to specific learning situations in order to learn to use them effectively in your own efforts.

In this session, you will learn:

  • What learnability is and how it helps adults learn
  • How to use readability scores to help make content easier to use
  • About the tasks and realities of learning
  • How to apply multiple learnability tactics to learning situations

Audience:
Intermediate and advanced designers and managers.

Patti Shank

President

Learning Peaks

Patti Shank, the president of Learning Peaks, is an internationally known learning expert, researcher, author, and writer who has been named one of the 10 most influential people in eLearning internationally. She is the author, co-author, or editor of numerous books. Patti was the research director for The eLearning Guild and an award-winning contributing editor for Online Learning Magazine, and her articles are found in the ATD Science of Learning and Senior Leaders Blogs and elsewhere.

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312 Scaling Down Lessons Learned from a MOOC

3:00 PM - 4:00 PM Wednesday, November 16

110

MOOCs are growing in use in public and private sectors, taking on different forms and providing diverse experiences. The approaches are relatively new, and there is still much to learn. Have you ever wondered whether your organization could benefit from lessons learned designing and facilitating a massive open online course (MOOC)? The answer is: Yes, it can. The data and experiences obtained from a course of thousands can be applied in many different ways.

Though your audience may not be massive, in this session you will learn to scale down the essential elements of an engaging MOOC to be relevant for your organization. You will leave this session with practical tips based on experience. Whether you are a subject matter expert, an instructional designer, or someone who manages learning programs, there is much to learn about how MOOCs can be a valuable addition to your organizational learning strategy.

In this session, you will learn:

  • How to design interactions between participants that add value
  • How to evaluate what you can include in a MOOC design and what you cannot
  • How to examine the results of a specific learning strategy
  • How to construct techniques you can apply to your own programs

Audience:
Novice, intermediate, and advanced designers, managers, and directors.

Technology discussed in this session:
A MOOC designed and delivered on the Coursera platform.

Stephanie Eskins-Gleason

President and Senior Learning and Knowledge Exchange Specialist

e3 Strategies

Stephanie Eskins-Gleason, the president of and a senior learning and knowledge exchange specialist with e3 Strategies, has over 25 years of experience managing distance learning initiatives for diverse international audiences. Her ability to learn new information, synthesize it, and create engaging learning experiences has been demonstrated with clients as diverse as the Smithsonian Institution, the World Bank Group, and the US Department of Defense. Stephanie applies these skills to deliver award-winning products that engage participants and produce enduring results.

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313 Captivate and Storyline: A Comprehensive, Objective Review

3:00 PM - 4:00 PM Wednesday, November 16

121

A large variety of eLearning authoring tools are on the market, and it can be difficult to determine which tools will meet your needs. Two of the most widely used are Adobe Captivate and Articulate Storyline. eLearning designers and managers are challenged with determining which tool will fit their needs today and in the future as the demands for learning content change.

In this session, you will gain a comprehensive, objective review of both tools: their key features, strengths, and weaknesses. Categories include: interface, media, interactivity, quizzing, publishing, players, accessibility, file management and diagnostics, templates, import/export, localization, and pricing. You will learn about the basic feature sets of each and their capabilities, strengths, and weaknesses. You will also see example files and demos depicting the tools’ various strengths and weaknesses. A matrix handout will be provided for easy reference and comparison.

In this session, you will learn:

  • How to identify individual strengths and weaknesses of both Adobe Captivate and Articulate Storyline
  • About the basic categories of features in both Adobe Captivate and Articulate Storyline
  • How to differentiate between key decision points for determining which tool works best in a given situation

Audience:
Novice and intermediate designers, developers, project managers, and managers.

Technology discussed in this session:
Adobe Captivate (currently in version 9) and Articulate Storyline (currently in version 2).

Mark Steiner

President

mark steiner, inc.

Since 1992, Mark Steiner has designed, developed, and managed custom e-Learning and interactive media programs for a variety of clients. He holds a B.S. in Industrial Technology and a M.S. in Industrial Training. His project roles have varied from group director to project manager, and lead instructional designer to lead programmer. He is intimately familiar with proven e-Learning methodologies. Since 2001, Mark has been president of his e-Learning consulting firm, mark steiner, inc. He has instructed graduate-level courses on designing and developing e-Learning projects, and enjoys speaking at a variety of training and e-Learning conferences in the U.S. and Europe.

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314 CANCELLED - Learning in the Age of Netflix

3:00 PM - 4:00 PM Wednesday, November 16

124

Video is eating the Internet. People are consuming and creating more of it than ever, and 64 percent of consumers identify as binge watchers. But these trends don’t just apply to entertainment content—they’re having a huge impact on learning, and learners’ expectations, too.

This session will explore how learning and development professionals can leverage content-consumption trends to create powerful and impactful learning experiences. Through examples ranging from surfers in Hawaii to telecom companies in Europe, you will learn how video can amplify the reach of informal learning, empower employees to create and share, and increase retention and engagement. You will also learn how platforms like Netflix and YouTube leverage cloud technologies to create the seamless, frictionless video experiences that users have come to expect in 2016.

In this session, you will learn:

  • About key trends and behaviors driving video usage in the consumer world
  • How to leverage these trends to create powerful workplace learning experiences
  • About practical ideas for piloting video learning at your organization
  • About key video technologies underpinning these trends

Audience:
Intermediate designers, developers, project managers, managers, and directors.

Technology discussed in this session:
Video, social platforms, and social tools.

James Cross

Director, Learning Strategy

Workday

James Cross is the director of learning strategy for Workday. James is an Apple Distinguished Educator, with 10 years of experience in video-based learning. His experience ranges from classroom teaching using video every day to working with the world’s leading universities (Yale, Stanford, Brown, Berkeley) to create video learning experiences to his present position at Workday.

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315 BYOL: Creative New Ways to Expand How You Use Storyline

3:00 PM - 4:00 PM Wednesday, November 16

123

While the basics are quite easy to pick up on your own, many self-taught Storyline developers are able to explore the functions of only the tool that they need immediately, particularly when multiple projects and tight timelines are involved. As a result, it’s easy to overlook some of the newer and lesser-known features. But it’s these deeper features that can do the most to make your eLearning more versatile and original.

In this hands-on workshop, you’ll uncover some of the advanced features of Storyline that you might not have even been aware were there and develop the skills you’ll need to put them into practice. You’ll look at how to customize the look and feel of markers, ways to create more dynamic “game style” interactivity, and options for developing cool motion and animation. When you put these features together, you’ll unlock an even deeper understanding of how you can create engaging and effective experiences using Storyline.

In this session, you will learn:

  • About features in Storyline that you may not be using fully yet
  • How to build and use custom markers
  • About surprising features that can help you design unique animations
  • How you can use triggering with motion

Audience:
Intermediate and advanced designers and developers.  

Technology discussed in this session:
Articulate Storyline.

Technology Required:
PC or Mac (with Windows) running Storyline.

Click here for the sessions trailer

Ron Price

Chief Learning Officer

Yukon Learning

Ron Price has over 35 years of experience in organizational effectiveness, leadership coaching, instructional design, spiritual development, and experiential learning. His unique background has allowed him to support a wide range of customers, from schools like Duke University and Harvard Business School to multinational corporations like Sanofi, Amazon, BP, and Pepsico. In 2002, Ron founded a consulting firm and challenge course devoted to increasing organizational performance while developing authenticity and integrity. After joining Yukon, Ron worked closely with the Articulate team to design the certified training programs for the Articulate tools. He is a Guild Master.

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316 BYOL: Optimizing Your Learning for Mobile with jQuery Mobile

3:00 PM - 4:00 PM Wednesday, November 16

101/102

Instructional designers tend to define what is possible by the limitations of their chosen authoring tools, and common modern web practices don’t always transfer over to those tools until it is too late. Because of this, IDs sometimes remove ideas like responsive courses from consideration because their authoring tools don’t automatically support the capability. But why not take control over what you can do in your eLearning authoring by building it yourself?

In this hands-on session, you will explore how jQuery Mobile allows you to build responsive custom mobile applications that not only take advantage of modern web technology, but also simplify development without requiring heavy amounts of coding. You will learn how jQuery removes many of the constraints placed by authoring tools; how you can build custom, mobile-first HTML5 quickly and easily; and how to publish what you build as a native mobile app. You will also examine how to integrate the xAPI into HTML5 to track progress within your LMS or LRS.

In this session, you will learn:

  • HTML5 basics
  • jQuery Mobile basics
  • Skeleton CSS for responsive layouts
  • How to create simple page layouts and navigation
  • How to use jQuery Mobile UI components to build custom learning interactions

Audience:
Novice and intermediate designers and developers; some knowledge of HTML5 is helpful but not necessary.

Technology discussed in this session:
HTML5, jQuery Mobile, and the xAPI.

Technology Required:
Sublime Text editor, jQuery Mobile, HTML, and CSS.

Jeff Batt

Founder

Learning Dojo

Jeff Batt has 15+ years of experience in the digital learning and media industry. Currently, Jeff Batt is a Learning Experience Designer for Amazon. He is the founder and trainer at Learning Dojo, a company dedicated to training you to become a software ninja in various eLearning, web, and mobile-related software applications. He was also the program manager of DevLearn for The Learning Guild. Jeff often speaks on developmental technologies such as xAPI, HTML5, augmented reality, mobile development, eLearning development tools, and more.

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ELT106 The Great Free Tool Giveaway

3:15 PM - 4:00 PM Wednesday, November 16

Expo Hall—eLearning Tools Stage

Shrinking budgets and constrained resources make it more important than ever to make the most of the resources you have when designing learning experiences. The increasing availability of, and ease of access to, cloud-based applications and other free tools makes it easier than ever to create and develop learning experiences that don’t have to cost a bundle.

In this session, you will learn about some of the best tools from an ever-expanding curated list of over 400 free online tools. With over 25 categories of tools that will assist designers and developers in creating their projects faster, easier, and more dynamically, there is something for everyone. Participants will leave with a list of free tools, as well as some ideas for how to incorporate them into design and development processes immediately.

In this session, you will learn:

  • About more than 25 categories of free tools that can be useful for instructional design
  • How these tools can be used in developing and delivering quality learning experiences
  • How to combine the strengths of various tools to achieve the best results
  • Ways to repurpose many social tools for learning

Audience:
Novice to intermediate designers, developers, project managers, and managers. 

Technology discussed in this session:
Cloud-based applications and other online tools.

Click here for the session trailer

Tracy Parish

Education Technology Specialist

Parish Creative Solutions

Tracy Parish is an accomplished instructional designer, eLearning developer, and consultant based in the Greater Toronto area. With a unique blend of skills in computer programming, adult education, and eLearning design/development, she has built a successful career in instructional design. With over 18 years of experience in instructional design, development, LMS implementation and administration, Tracy is a respected figure in her field. She is a speaker, active Articulate Community Hero, co-host of the Toronto Storyline User Group and webcast Nerdy Shop Talk, the marketing director for the Canadian eLearning Conference, and moderator of the monthly Twitter event #lrnchat.

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EME106 Augment Your Training Reality with Microlearning

3:15 PM - 4:00 PM Wednesday, November 16

Expo Hall—Emerging Tech Stage

As a learning practitioner, you are tasked with providing distinctive immersive learning experiences for your learners when and where they need to learn. You may be asked to shorten the length of the online training offerings or to provide access to learning in spaces that are not traditional office settings. How can you leverage your infrastructure to accommodate employees who need performance support and quick learning experiences at the moment of need, in any location, and in real time?

In this session, you will experience how augmented reality combines brilliantly with microlearning and performance support by providing pathways to content, especially in situations and locations where content deployment and training was difficult in the past—such as on construction sites, in retail locations, and in new or unfamiliar work locations. Additionally, you’ll learn how this amalgamation addresses user expectations by creating a learning experience within the context of learners’ current physical space.

In this session, you will learn:

  • How microlearning and performance support can be interchangeable
  • About when microlearning is most and least applicable
  • About key differences and considerations between microlearning and traditional courseware
  • About augmented reality, including best cases for use, features, and limitations
  • About the challenges and considerations of mobile deployment
  • How to leverage user experience and expectations to create solutions that your audience seeks and wants to use

Audience:
Novice, intermediate, and advanced designers, developers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).

Technology discussed in this session:
Laptops, smartphones, and tablets.

Lisa Jones

eLearning Developer and Technical Consultant

Independent Consultant

Lisa Jones is an eLearning developer and technical consultant offering her expertise to eLearning organizations globally. Lisa has extensive experience in eLearning and mobile development, as well as expertise in emerging technology from her 16-year tenure at a leading provider of mobile service. Her background also includes over 20 years of web, multimedia, and design experience, including network, infrastructure, and emerging technology readiness assessment. Lisa is an accomplished Lectora developer and also leverages Storyline, Captivate, and HTML5 based on project requirements and objectives. Her expertise includes usability (HCI) and game design theory, and she frequently incorporates this expertise into projects.

Ian McConnell

eLearning Developer and Instructional Designer

Alarm.com

Ian McConnell is an eLearning developer and instructional designer at Alarm.com. A creative and multi-disciplined interactive developer, designer, and presenter, Ian has over 10 years of diverse experience in education and training, including business and marketing, fine arts, child and adult education, and consulting. He is passionate about developing rich and engaging learning experiences for clients that create meaningful and measurable change in the workplace, while exploring the limits of what off- the-shelf tools can do.

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INN106 Taking Compliance Training from Yawn to Right On!

3:15 PM - 4:00 PM Wednesday, November 16

Expo Hall—Innovation Showcase Stage

CACI International, a federal contractor, delivers compliance training to 20,000 employees annually to meet federal, state, and company legal requirements. Until 2015, the course was little more than a glorified PowerPoint presentation and check-the-box activity, lacking employee engagement, ownership, and commitment. In late 2014, an L&D team set out to take the training from average (yawn) to awesome (right on)! This session walks attendees through that transformation.

This session will share the process of transforming average compliance training into training that increases content engagement, hits the mark with employees (relatable, interactive, fun), and results in fewer compliance violations and better business-making decisions at all levels. The session will explore and demonstrate instructional techniques used: scenarios, authentic examples, videos, comic strips, and gamification. Learn about the technology, software, and other tools the team used to produce a course that engaged learners and achieved learning objectives. You’ll discover how to replicate a dramatic change to your training and overcome obstacles such as a conservative culture, antiquated LMS, and tight budget constraints.

In this session, you will learn:

  • A process to transform training from “yawn” to “right on”
  • Instructional techniques that engage learners and achieve objectives
  • About tools and software that create engaging, interactive, and gamified eLearning
  • Strategies to overcome obstacles

Audience:
Novice, intermediate, and advanced designers, developers, project managers, and managers.

Technology discussed in this session:
Saba LMS, Lectora Inspire, Pixton Comics, eLearning Brothers templates, and Adobe Photoshop and Illustrator.

Windy Schneider

Lead Instructional Designer/Developer

CACI International

Windy Schneider is a lead instructional designer and developer with CACI International. She has more than a decade of experience designing and developing multimedia solutions for intelligence community clients. With a BS in media arts and design, MEd in instructional design and technology, graduate eLearning certificate, and gamification certificate, Windy has extensive experience designing and deploying innovative and interactive eLearning solutions. At CACI International, she has deployed annual compliance training to a corporate audience of 20,000 users. Windy has 13 career awards and was a finalist in 2016 for the HR Leadership Awards.

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MXC106 Navigating the Complexities of Your Learning Ecosystem

3:15 PM - 4:00 PM Wednesday, November 16

Expo Hall—Management Exchange Stage

Learning professionals often are not presented with the ideal infrastructure to make sure they get the right learning to the right people in the right format and, most importantly, at the right time. Companies are also moving at lightning speed, which means the need to navigate not only existing, but evolving, learning infrastructures is critical for the success of your programs and your people.

In this session, you’ll take a look at high-level strategies for identifying what tools and systems are already in place at your company (such as wikis, LMSs, house-built tools, and resources) and discuss best practices for leveraging the right tools at the right time for the right audience. This session will challenge the notion that there are systems out there that “do everything,” or that one LMS will solve all of your problems. Instead, you’ll discover how a true learning ecosystem needs to complement the complexities of how people learn and develop themselves.

In this session, you will learn:

  • Why no learning ecosystem is perfect
  • Who the unsung heroes of your learning ecosystem are
  • How to leverage the right systems for the right audience and the right initiative
  • How to navigate the complexities and imperfection of your existing learning ecosystem
  • What a real-life example of a successful learning ecosystem looks like

Audience:
Novice and intermediate designers, managers, directors, and senior leaders (VP, CLO, executive, etc.).

Technology discussed in this session:
Twitter, LMS (Saba Cloud), social learning and curation tools (Pathgather), ILT scheduler, internal wiki (Confluence), and WordPress.

Julian Napolitan

Learning Design + Technology Consultant

Twitter

Julian Napolitan, a learning design and technology consultant at Twitter, is part of the company’s People Experience Design team, where he focuses on designing and delivering small-scale behavioral interventions that directly pertain to the employee experience at Twitter. Prior to this, he worked as a senior instructional designer in the learning group at PlayStation’s San Diego offices, where he spent several years building and scaling learning solutions and learning infrastructure for its global IT organization. During Julian’s time in graduate school, he worked with the SDSU Research Foundation to design and roll out mobile learning programs for middle- and high-school students.

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STR106 Building a Learning Ecosystem: What You Need to Know

3:15 PM - 4:00 PM Wednesday, November 16

Expo Hall—Strategic Solutions Stage

Online and social learning reduces the cost of training, expands the ability to reach a larger audience for your content, and increases the speed at which learning experiences can be accessed and offered. Because of these growing complexities, though, it’s increasingly important to ensure that you’re looking at both how these ever-increasing types of content interconnect and how your learning architecture scales with the business needs of your organization.

In this session, you’ll find out more about the requirements you’ll need to consider to adopt new approaches to learning (such as blended, informal, mobile, and social). Through exploring topics such as the link between performance and learning, how new platforms and approaches can contribute to collaboration between learners, and how to use both synchronous and asynchronous content effectively, you’ll gain insight into the key factors you’ll want to consider when creating your learning ecosystem strategy.

In this session, you will learn:

  • How learning paths will push people past compliance and “required” learning
  • About new platforms that exist to give employees the opportunity to innovate through enhanced collaboration with peers and/or allow them to see new ideas emerge through informal learning activities
  • About the link between performance and learning
  • How using both asynchronous and synchronous content can give additional flexibility to your ecosystem

Audience:
Intermediate managers, directors, and senior leaders (VP, CLO, executive, etc.).

Technology discussed in this session:
Social platforms; performance support platforms; eLearning, video, and mobile learning; learning management systems; and HRIS system integration.

Darren Nerland

Sr. Learning Strategist

Knowplicity

Darren Nerland is a senior learning strategist at Knowplicity, where he works on disruptive, innovative, and emergent digital learning technologies and methodologies. Darren aligns key leaders and stakeholders on the implementation of learning initiatives for the enterprise. He is an expert technologist with a demonstrable track record of bringing complex learning systems from requirements through design into scalable production. His experience includes working at the executive level to determine how training strategies and awareness can effect and sustain positive behavioral change. Darren is an accomplished and dynamic leader with strong global learning strategy and measurement experience.

Ryan Gunhold

Senior Consultant

DLI

Ryan Gunhold is a business capability manager at DLI with over 10 years’ success managing programs, organizational development, and engagement campaigns for global, multi-language audiences in a wide range of business and industry settings. He designs, develops, and executes effective models, programs, and presentations tailored to business needs and environments. Ryan’s work drives results in customer satisfaction, ROI outcomes, and overall growth to improve the bottom line.

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GS02 KEYNOTE: Why New Realities Require New Narratives

4:15 PM - 5:15 PM Wednesday, November 16

Grand Ballroom

Technology has a history of fundamentally shifting the ways people interact with information and with one another. We’ve seen it with the invention of radio and television, and more recently through the evolution of the Internet. We are approaching the dawn of yet another shift: the introduction of virtual, augmented, and other enhanced realities.

In this keynote session, you will take a journey into the coming world of virtual reality (VR) and explore how VR is shaping the future of content. Using his work with Oculus Story Studio as an example, Maxwell Planck will examine why new technologies require us to challenge our assumptions of what we do in order to fully explore the potential of what we could do. You will learn why new technologies require us to rethink our current narratives, and how virtual reality is changing the definition of “story” itself.

Maxwell Planck

Technical Founder

Oculus Story Studio

Maxwell Planck is the technical founder of Oculus Story Studio. After graduating from MIT, Maxwell joined Pixar as a computer graphics technical director, solving creative and technical problems on six animated feature films: Cars, WALL•E, Up, Brave, Monsters University, and The Good Dinosaur. After 10 years, Maxwell left to find his next adventure and help build something that is novel, entertaining, awe-inspiring, and unsolved. He found what he was looking for in virtual reality. Maxwell joined the Oculus team to build Oculus Story Studio, a small team of technical artists from film and games founded on the vision that VR is the next great medium for telling stories. Story Studio creates and releases stories in service of developing VR’s language, to show that this medium has the versatility to be an art form, and to inspire and educate the next generation of storytellers and audience members.

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EME107 Test Your Articulate IQ

5:30 PM - 6:15 PM Wednesday, November 16

Expo Hall—Emerging Tech Stage

Join Yukon Learning and Articulate to test your knowledge of the Articulate Suite of tools. Every correct answer wins a prize and puts you in the running to walk away with the grand prize: a sleek new iPad loaded with some awesome freebies.

Ron Price

Chief Learning Officer

Yukon Learning

Ron Price has over 35 years of experience in organizational effectiveness, leadership coaching, instructional design, spiritual development, and experiential learning. His unique background has allowed him to support a wide range of customers, from schools like Duke University and Harvard Business School to multinational corporations like Sanofi, Amazon, BP, and Pepsico. In 2002, Ron founded a consulting firm and challenge course devoted to increasing organizational performance while developing authenticity and integrity. After joining Yukon, Ron worked closely with the Articulate team to design the certified training programs for the Articulate tools. He is a Guild Master.

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MB15 Daily Docent Kickoff

7:30 AM - 8:15 AM Thursday, November 17

123

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Karen Hyder

Online Event Producer and Speaker Coach

Kaleidoscope Training and Consulting

Karen Hyder, online event producer and speaker coach at Kaleidoscope Training and Consulting, has been teaching about technology since 1991, when she delivered instructor-led software courses for Logical Operations. She was promoted to director of trainer development, helping trainers improve skills and earn certifications. In 1999 she created a course for trainers using virtual classrooms, and helped launch The eLearning Guild Online Forums in 2004. She continues to host The Guild’s Best of DemoFest, and was honored with the Guild’s Guild Master Award. Currently, Karen provides coaching and production support for a series of online courses at Hearing First, a not-for-profit that serves audiology professionals earning CEUs.

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MB16 Keeping on Top of the Next Big Trends in L&D

7:30 AM - 8:15 AM Thursday, November 17

104

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Jon Aleckson

CEO

Web Courseworks

Jon Aleckson is the CEO of Web Courseworks. He is an educational leader and a consultant in learning technologies and eLearning, who works with an extensive list of clients on LMS implementation and development, platform alignment and integration, and online curriculum development. This gives him a holistic view of business models, operational practices, and educational approaches in eLearning.

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MB17 Using 360 Video in Training

7:30 AM - 8:15 AM Thursday, November 17

105

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Destery Hildenbrand

XR Solution Architect

Intellezy

Destery Hildenbrand is an XR solution architect with Intellezy. Destery has over 17 years of experience in training and development and seven years focusing on immersive technologies. Destery has spent time in corporate environments and higher education. Destery's primary focus is helping organizations plan, design, and develop engaging learning experiences through Immersive technology.

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MB18 LMS Decisions and Lessons Learned

7:30 AM - 8:15 AM Thursday, November 17

106

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Debbie Richards

President

Creative Interactive Ideas

Debbie Richards, president of Creative Interactive Ideas, is a learning architect, self-proclaimed geek, and early adopter of learning technologies. For over 30 years, she has helped enterprise teams design, develop, and deliver immersive learning programs with measurable impact. Passionate about working with and mentoring other learning professionals, Debbie is a director at L&D Cares. The nonprofit group provides talent development professionals with no-cost coaching, mentoring, and resources to help them thrive and flourish in their careers. She is the past president of the Association of Talent Development, Houston chapter, and a past national advisor for chapters. Debbie has authored two TD at Work guides, Seeing the Possibilities With Augmented Reality and Preparing Your Organization for New Technologies.

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MB19 Making xAPI Data Useful

7:30 AM - 8:15 AM Thursday, November 17

107

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Jeff Batt

Founder

Learning Dojo

Jeff Batt has 15+ years of experience in the digital learning and media industry. Currently, Jeff Batt is a Learning Experience Designer for Amazon. He is the founder and trainer at Learning Dojo, a company dedicated to training you to become a software ninja in various eLearning, web, and mobile-related software applications. He was also the program manager of DevLearn for The Learning Guild. Jeff often speaks on developmental technologies such as xAPI, HTML5, augmented reality, mobile development, eLearning development tools, and more.

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MB20 The Real Value of Learning Objectives

7:30 AM - 8:15 AM Thursday, November 17

108

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Meg Bertapelle

Principal Instructional Designer

Intuitive

Meg Bertapelle is a principal instructional designer in the global customer learning & development department at Intuitive, with over 15 years of experience designing and developing learning solutions. She works continuously to improve internal and external customers' learning experiences involving Intuitive's products, emphasizing activity and practice as often as possible. Meg holds an MA in instructional technology from San Jose State University. She received the "Education Professional of the Year" award from her organization in 2016, placed second in the DevLearn Hyperdrive competition in 2017, and has been pleased to speak at DevLearn the last few years.

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MB21 Harnessing Subject Matter Expertise

7:30 AM - 8:15 AM Thursday, November 17

109

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Barbara Bucklin

Director of Instructional Design

Ardent Learning

Barbara Bucklin, Ardent Learning's director of instructional design, oversees a staff of instructional designers, writers, and developers. She is involved at the onset of projects to ensure the recommended learning approach is directly aligned with clients’ core business strategies and goals. Barbara holds a PhD in applied behavior analysis and has taught university courses in human performance technology, the psychology of learning, organizational behavior management, and statistical methods. Her research articles have appeared in journals such as Performance Improvement Quarterly and the Journal of Organizational Behavior Management.

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MB22 Virtual and Augmented Reality for Learning

7:30 AM - 8:15 AM Thursday, November 17

110

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Mikaylie Kartchner

Senior Learning Producer

The Church of Jesus Christ of Latter-day Saints

Mikaylie Kartchner is a senior learning producer for The Church of Jesus Christ of Latter-day Saints. Mikaylie has been working as an instructional designer and writer for over a decade; before her current position, she designed learning experiences for ATK, NASA, and Fortune 500 companies such as Amway Global, Walmart, and Avon at Allen Communication. She has been honored multiple times for her writing and design work, including awards from the Society of Professional Journalists and The eLearning Guild.

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MB23 Video Learning Principles

7:30 AM - 8:15 AM Thursday, November 17

111

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Hans de Graaf

eLearning and Video Expert

Dutch Knowledge Center for Online Learning

Hans de Graaf is an eLearning and video expert for the Dutch Knowledge Center for Online Learning (KCOL). In 1995, Hans started his own software firm, Talking Telecom Technologies. In 1998, the company made a product for computer-based examination; that’s why Hans started a company in eLearning: Education Permanente Internationale. In 2007, Hans started a new company called Icademy, which produced well over 350 online courses. In 2013, Hans founded HiHaHo, a tech startup with an online tool for making videos interactive. He joined KCOL in September 2015. As a "brain tweaker," Hans speaks on "brainful decisions," critical thinking, and effective learning.

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MB24 Adaptive Learning

7:30 AM - 8:15 AM Thursday, November 17

112

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

JD Dillon

Chief Learning Architect

Axonify

JD Dillon became a learning and enablement expert over two decades working in operations and talent development with dynamic organizations including Disney, Kaplan, and AMC. A respected author and speaker in the workplace learning community, JD continues to apply his passion for helping people around the world do their best work every day in his role as Axonify's chief learning architect. JD is also the founder of LearnGeek, a workplace learning insights and advisory group.

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MB25 Embedding Peer Feedback

7:30 AM - 8:15 AM Thursday, November 17

113

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Stephanie Eskins-Gleason

President and Senior Learning and Knowledge Exchange Specialist

e3 Strategies

Stephanie Eskins-Gleason, the president of and a senior learning and knowledge exchange specialist with e3 Strategies, has over 25 years of experience managing distance learning initiatives for diverse international audiences. Her ability to learn new information, synthesize it, and create engaging learning experiences has been demonstrated with clients as diverse as the Smithsonian Institution, the World Bank Group, and the US Department of Defense. Stephanie applies these skills to deliver award-winning products that engage participants and produce enduring results.

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MB26 Virtual Classrooms

7:30 AM - 8:15 AM Thursday, November 17

114

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Cindy Huggett

Principal Consultant

Cindy Huggett Consulting

As a leading industry expert and 20+ year pioneer of virtual training, Cindy Huggett, CPTD, has vast experience delivering engaging learning solutions via the virtual and hybrid classroom. She's the author of six acclaimed books on the subject, including The Facilitator's Guide to Immersive, Blended and Hybrid Learning. She is a past member of the ATD global board of directors and was one of the first to earn the Certified Professional in Learning and Performance (CPLP now CPTD) credential. She holds a master's degree from the University of Pittsburgh and was a Triangle Business Journal 30- Under-30 Award Winner.

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MB27 Writing for Learning Solutions Magazine

7:30 AM - 8:15 AM Thursday, November 17

121

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Bill Brandon

Editor, Learning Solutions

The Learning Guild

Bill Brandon is the editor of Learning Solutions. He has designed, managed, and delivered instruction since 1968, and has been an e- Learning practitioner since 1984. Before becoming the editor in 2002, Bill held instructor and management positions in the United States Navy, Texas Utilities, Atmos Energy, TGI Friday's, and The Sales Consultancy. The co- author of eight books and the author of dozens of articles on technical topics, he has also developed programs for major conferences and owned a consulting business. He is a past president of the Texas Chapter (now the Dallas Chapter) of ISPI, and for 10 years led the Learning Technology SIG of the Dallas Chapter of ASTD. Bill is a graduate of the University of Texas at Austin and now lives near Dallas, Texas.

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GS03 KEYNOTE: Creativity and Problem-solving at Pixar

8:30 AM - 10:00 AM Thursday, November 17

Grand Ballroom

While creativity is often associated with art, it is equally important in problem-solving. In this keynote from Pixar’s Tony DeRose, you will explore both sides of this equation through the experiences of one of the most creative and innovative companies in the world. You will learn about Pixar’s movie-making process and see how the creativity applied to its films is also applied to how the company creates technical solutions to challenges. You will also discover how this unique approach to creative challenges can be applied to education.

Tony DeRose

Research Group Lead

Pixar Animation Studios

Tony DeRose leads the research group at Pixar Animation Studios. A major contributor to the Oscar-winning short film Geri’s Game, Dr. DeRose has received the ACM SIGGRAPH Computer Graphics Achievement Award and a Scientific and Technical Award from the Academy of Motion Picture Arts and Sciences. He is involved in a number of initiatives to help make math, science, and engineering more inspiring and relevant for middle and high school students. Among them are Pixar in a Box, a collaboration with Khan Academy designed to show students how creative challenges at Pixar are addressed using concepts that they’re learning in classrooms, and the Young Makers Program, which supports youth in building ambitious hands-on projects of their own choosing. Dr. DeRose holds a BS in physics and a PhD in computer science.

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ELT201 Optimizing Your Content in a Digital and Mobile World

10:00 AM - 10:45 AM Thursday, November 17

Expo Hall—eLearning Tools Stage

Your workforce and clients are mobile—is your content? VitalSource Technologies will present a session on the development and execution of successful strategies for the digital distribution of content. The expertise behind this presentation is culled from more than 20 years of experience working with hundreds of content publishers, corporations, and educational institutions, and providing content to over 10 million users. As one of the first digital content companies in the marketplace, VitalSource continues to build on its success and lead the market in technology that evolves with its clients’ changing needs.

Rick Johnson

Vice President, Product Strategy and founding partner

VitalSource Technologies

Rick Johnson is a vice president of product strategy and a founding partner of VitalSource Technologies, now a division of the Ingram Content Group. Rick manages the strategic direction of the widely used and fast-growing Bookshelf platform, guiding the architecture and implementation of its clients and systems. He is a frequent speaker on electronic texts, their integration into academic environments, and the accessibility needs of individual learners in their delivery. Prior to Ingram and VitalSource, Rick spent more than 12 years with Apple as a senior national consulting engineer, and he received numerous national and international awards.

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EME201 Virtual Reality and Your Organization: Transforming the Future of Training!

10:00 AM - 10:45 AM Thursday, November 17

Expo Hall—Emerging Tech Stage

Is it possible to use virtual reality and augmented reality for your organization’s training on a budget? This session will showcase some amazing virtual- and augmented-reality training examples, bust some common myths about the hot new platforms taking the consumer technology world by storm, and explain how you can integrate them into your training in a practical, powerful, and cost-effective manner.

Sid Banerjee

CEO

Indusgeeks

Siddharth Banerjee, the CEO of Indusgeeks, is an entrepreneur and thought leader in the field of applied gaming and virtual reality. Sid’s pioneering work has positioned Indusgeeks among the world leaders in game-based and virtual reality training. The company has received multiple awards and was most recently honored with a Brandon Hall Gold Award for best use of games and simulations for learning. Sid is a founding board member of NASSCOM’s Applied Gaming Special Interest Group (SIG), working with governments and the gaming industry worldwide to formulate key policies transforming the applied gaming ecosystem.

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INN201 Prototyping and Designing Experiences: Turning Ideas into Reality

10:00 AM - 10:45 AM Thursday, November 17

Expo Hall—Innovation Showcase Stage

Whether you are creating a new project, developing an app, or launching a new platform, join this session to learn about the latest strategies in brainstorming, prototyping, and designing your experiences. This session will highlight tools, techniques, and workflows to help you kick off any project the right way. Learn how to communicate a concept beginning with low-fidelity prototypes, gather user feedback, and translate into high-fidelity prototypes before you start development. Get pumped and ready to take ideas out of your head and make them a reality!

Nick Floro

Learning Architect/Imagineer

Sealworks Interactive Studios

Nick Floro, a co-founder and learning architect at Sealworks Interactive Studios, has over 25 years of experience developing learning solutions, applications, and web platforms. Nick is passionate about how design and technology can enhance learning and loves to share his knowledge and experience to teach, inspire, and motivate. As a learning architect, Nick gets to sketch, imagine, and prototype for each challenge. He has worked with start-ups to Fortune 500 companies to help them understand the technology and develop innovative solutions to support their audiences. Nick has won numerous awards from Apple and organizations for productions and services.

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MXC201 Expertise Management: The Future of Professional Development

10:00 AM - 10:45 AM Thursday, November 17

Expo Hall—Management Exchange Stage

Today’s companies and professionals need to build the skills that deliver exceptional results and fulfilling careers. The expertise management process combines benchmark-based competency assessments, personalized development plans, and collaborative progress management to deliver professional development that meets the needs of employers while supporting professionals as they build rewarding careers. We will also explore how to deliver this full-cycle process through always-on, easily available cloud solutions that eliminate the need for costly organization-wide implementations of packaged software.

John Kogan

CEO

Illumeo

John Kogan, the CEO of Illumeo, has been CFO at five companies and COO at two. He has been a finance executive at Cardinal Health and held numerous finance and accounting roles at AlliedSignal and Cisco Systems. John’s market experience includes domestic and international public and private companies in the hardware, software, service, community, EdTech, and process industries. He has also founded and served as a boardmember or advisor of a number of companies and nonprofits. John holds an MBA from the Fuqua School of Business at Duke University and a BA in economics from Connecticut College.

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STR201 Mobile Development with Articulate

10:00 AM - 10:45 AM Thursday, November 17

Expo Hall—Strategic Solutions Stage

Your goal is to provide learners with a terrific learning experience on whatever device they might be using. But spending countless hours tweaking content for various screens when there’s a fast-approaching deadline doesn’t seem like a great solution. Come spend time with Articulate and learn about how it’s helping to make mobile course development simple.

Arlyn Asch

Chief Technology Officer

Articulate

Arlyn Asch, the chief technology officer at Articulate, has more than 20 years of experience developing innovative eLearning software. Before joining Articulate in 2005, Arlyn was director of engineering for Macromedia, where he led product strategy for Captivate and directed that product’s development team. He also held senior management and engineering roles at eHelp, where he led the development of RoboDemo and RoboHelp. Arlyn is named as inventor on five patents related to eLearning technology.

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401 Improve Users’ Video Experience with Interactivity

10:45 AM - 11:45 AM Thursday, November 17

121

While linear video is a preferred method for learning, technologically speaking it has not advanced much over the past few decades. Now, linear video has started to incorporate interactive annotations, which have greatly improved users’ learning experience. Adding interactive annotations becomes easier each year.

This session will cover the various ways to add interactive annotations to your videos, including YouTube, HapYak, Captivate, Articulate Storyline, etc. You will learn how these different technologies compare to one another and see how easy it is to add interactivity with platforms such as YouTube and HapYak. You will also learn interactive video best practices for the five most common interactive annotations and the values they offer video users.

In this session, you will learn:

  • About various technologies available to add interactivity to your videos
  • About the pros and cons of these technologies
  • How to add the five most common interactive annotations to your video
  • Best practices for these interactive annotations
  • About the values these interactive annotations offer your users
  • How and why others like you are using interactive video in their businesses

Audience:
Novice and intermediate designers, developers, project managers, and managers.

Technology discussed in this session:
YouTube, HapYak, Captivate, and Articulate Storyline.


Cass Sapir

Production Director

HapYak Interactive Video

Cass Sapir, a production director at HapYak Interactive Video, is an Emmy-nominated educational documentary producer, videographer, and entrepreneur. At NOVA/WGBH Cass was responsible for multiple phases of production including concept development, story research, national and international production planning, and management and science writing. Cass was the lead researcher and coordinating producer for numerous NOVA documentaries including The Fabric of the Cosmos, The Big Energy Gamble, and NOVA scienceNOW: How Smart Are Animals? Cass currently leads all in-house video production for HapYak Interactive Video where he advises numerous corporate, higher education, and other large organizations in developing and executing an interactive-video strategy.

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402 Six Simple eLearning Success Strategies

10:45 AM - 11:45 AM Thursday, November 17

124

Creating effective learning experiences is not a job for a novice, although many novices are thrown into the role of instructional designer/developer. If beginners turn to the field’s expansive literature, which ranges from cookbook-style guides and blogs to scientific research, they are easily overwhelmed and typically turn to overly simplistic approaches. But even experienced professionals can come to feel they’re never able to do the job that should be done.

In this session, you will learn how to create effective instructional experiences without oversimplifying them. You will come away from this session with six successful strategies that are responsive to research and best practices, simplifying the overall task while addressing the fundamentals needed for highly effective instruction.

In this session, you will learn:

  • How to continually evaluate designs as they come together
  • How to avoid excessive content presentation as a means to achieve greater content mastery
  • How to challenge awareness goals
  • How to design backwards (it’s faster, easier, and better)

Audience:
Novice to advanced designers, developers, and project managers.

Technology discussed in this session:
Exemplary eLearning applications.

Michael Allen

Founder and CEO

Allen Interactions

Dr. Michael Allen, founder and CEO of Allen Interactions, has been a pioneer in the eLearning industry since 1975. Dr. Allen has more than 50 years of professional, academic, and corporate experience in teaching, developing, and marketing interactive learning and performance support systems. Dr. Allen has led teams of doctorate-level specialists in learning research, instructional design, computer-assisted learning, and human engineering. He defined unique principles and methods, Successive Approximation process or SAM, and the CCAF design model for designing and developing high impact interactive eLearning experiences that invoke critical cognitive activity and practice.

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403 Using Video to Prevent Violence

10:45 AM - 11:45 AM Thursday, November 17

110

NorthShore is taking proactive measures to combat the rising number of violent trends in health care settings. The company developed online training that teaches employees how to 1) identify the beginning stages of workplace violence, 2) understand how best to respond and prevent it from escalating, and 3) know when to get help.

In this session, you will learn how NorthShore addressed an issue that is on everyone’s minds: preventing violence. The ideal venue for this type of training would be in-person training that provides education, practice, and coaching. But with over 10,000 employees, the organization needed to deploy training in a time-effective manner. You will learn how NorthShore came up with a compromise: blended learning that was deployed to the entire organization. Learn how the company introduced its workforce to de-escalation techniques, provided practice through video-based scenarios, and provided high-risk areas with additional opportunities for in-person training and practice.

In this session, you will learn:

  • How to creatively approach a compromise between online learning and instructor-led training
  • Why video-based scenarios can provide learners with memorable feedback
  • About the importance of collaborating across teams to develop lifelike scenarios
  • About some of the challenges and rewards that accompany “choose-your-own-adventure” training

Audience:
Novice, intermediate, and advanced designers, developers, project managers, managers, and directors.

Technology discussed in this session:
Articulate, Captivate, Vimeo, and Premiere.

Sarah Dlouhy

Senior eLearning Instructional Designer

NorthShore University HealthSystem

Sarah Dlouhy is a senior eLearning instructional designer at NorthShore University HealthSystem. With a degree in video production, Sarah has extensive creative experience that ranges from writing to performing, theater production, and improvisation. She applies her experience, along with over seven years of eLearning and project management skills, to developing eLearning. Sarah was a key contributor in developing training that was awarded a gold medal from the Brandon Hall Group Excellence in Learning Awards for best use of video for learning and best custom content.

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404 How to Increase MOOC Completions with Open Badges

10:45 AM - 11:45 AM Thursday, November 17

107

Much has been made about the astounding dropout rates for massive open online courses (MOOCs): typically 85 percent or more. While it may be misleading to apply the traditional metrics of higher education to MOOCs, there are ways to dramatically improve the numbers.

In this session, you will learn the challenges IBM faced with its online MOOCs and how its IBM Open Badge program solved the problem. Through this case study, learn how IBM wanted to increase new subscribers and increase course completions for its “big data” MOOCs. See how, after introducing Open Badges, every metric—from new attendees to course completions to the average number of courses taken—increased well beyond expectations. You will see exactly how IBM achieved impressive results, and you’ll leave with an action list to show you how to marry MOOCs to digital credentials and improve your numbers.

In this session, you will learn:

  • How Open Badges can be used to attract new audiences
  • How Open Badges increase course completions
  • How to incorporate gamification elements
  • How to improve uptake with simple email language
  • How and what to measure
  • How to sell the value to your stakeholders

Audience:
Novice, intermediate, and advanced developers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).

Technology discussed in this session:
MOOCs and digital Open Badge platforms.

Click here for the session trailer

David Leaser

Senior Program Manager, Innovation and Growth Initiatives

IBM

David Leaser is senior program manager of innovation and growth initiatives for the Global Skills Initiative program at IBM. David developed IBM’s first cloud-based learning solution and is the program developer for the IBM Open Badge Program, a leading-edge program to attract, engage, and progress talent. David is the author of a number of thought-leadership white papers on talent development, including Migrating Minds and The Social Imperative in Workforce Development. He has trained more than 4,000 clients and developed more than 30 training manuals and video tutorials.

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405 Wearable Learning: Connecting People to Capability

10:45 AM - 11:45 AM Thursday, November 17

109

How will the connected learning landscape shift when cognitive technology takes over? Connected print technologies, extreme wearables, and device-to-device, machine-to-machine communication will transform the way a learner interacts with content, changing everything about the ecosystem of learning.

In this highly interactive session, find out more about what the wearable future holds, and the new ways people can literally hold connected learning in their hands, minds, and bodies. Learn about the business landscape, the emerging technology capabilities, and the implications for instructional design and delivery. It’s a new world where what you wear enables what you learn. Are you ready?

In this session, you will learn:

  • About the business landscape for wearable and connected learning
  • About emerging technology capabilities
  • About the application of wearable learning to workplace instructional design and delivery

Audience:
Novice and intermediate designers, developers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).

Technology discussed in this session:
Virtual reality and Ericsson Connected Print.

Click here for the session trailer

Vidya Krishnan

Head of Competence & Capability Consulting and Education

Ericsson

Vidya Krishnan is the head of competence and capability consulting and education for Ericsson North America. She has responsibility and a deep passion for transforming how Ericsson creates capability for its customers and their workforces. Vidya has over 20 years of experience in the telecom and IT industry, spanning AT&T, Nortel, and Ericsson. She holds a BS degree from Princeton and an MS degree from Stanford in electrical engineering, with a specialization in sustainability. She and her team are dedicated to transforming how, where, and when effective learning takes place in a networked society.

Diogo Julio

Portfolio Lead, Competence & Capability Consulting

Ericsson North America

Diogo Julio is a portfolio lead for competence and capability consulting with Ericsson North America. He is also a sought-after consultant, learning leader, instructor, and subject matter expert. Diogo has extensive experience with driving higher capabilities and performance excellence in the teams he works with, drawing on a variety of experiences with Ericsson’s mobile broadband technology portfolio.

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406 You Don’t Always Need an App for That

10:45 AM - 11:45 AM Thursday, November 17

105

Mobile is the new way of learning. Learners want it, and companies want to provide it. But app development can be expensive, especially if you are starting from a mostly print or standard eLearning model. Finding a way to give learners and organizations the mobile learning they want without breaking the bank is a must in today’s training market, especially for companies with populations of mobile learners (e.g., sales).

In this session, you will learn how EPUBs and iBooks can be used as a low-cost solution for taking training content mobile. Explore how these digital books are able to support many of the same bells and whistles as traditional eLearning interactions, and examine how digital books leverage the same inputs as traditional apps (such as gestures) but cost a fraction as much to develop and maintain across multiple operation systems and devices.

In this session, you will learn:

  • Which platforms and tools are available to use for digital publications
  • About basic design and development strategies
  • About the different audiences for each publishing platform and which platform best fits your audience
  • About real-world strategies from companies that use digital book platforms as part of their mobile strategy
  • The dos and don’ts of digital book publishing

Audience:
Novice and intermediate designers.

Technology discussed in this session:
Adobe Digital Publishing Suite and Apple iBooks.

Mikaylie Kartchner

Senior Learning Producer

The Church of Jesus Christ of Latter-day Saints

Mikaylie Kartchner is a senior learning producer for The Church of Jesus Christ of Latter-day Saints. Mikaylie has been working as an instructional designer and writer for over a decade; before her current position, she designed learning experiences for ATK, NASA, and Fortune 500 companies such as Amway Global, Walmart, and Avon at Allen Communication. She has been honored multiple times for her writing and design work, including awards from the Society of Professional Journalists and The eLearning Guild.

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407 Mobile-based Performance Support Tools for Sales Teams

10:45 AM - 11:45 AM Thursday, November 17

108

There is an increasing appetite for knowledge in high-competition business environments. At the same time, when knowledge and information are growing at a fast pace, it is difficult for employees to retain and recall everything that they know or need to know to perform. With a large part of the workforce always on the move, L&D teams face the challenge of reaching them effectively to deliver performance support solutions.

In this session, you will see use cases and demonstrations of mobile performance support tools. You will see how these tools, used in tandem with traditional learning, provide short bursts of critical knowledge based on employee demand. You will learn various strategies for designing these tools and the critical dos and don’ts when developing them.

In this session, you will learn:

  • How to effectively support training with performance support tools
  • About the various technologies and strategies used to create such solutions
  • About the benefits incurred by satisfied clients that have adopted these solutions
  • What works and what doesn’t while developing these tools

Audience:
Novice to advanced designers, project managers, managers, and directors.

Technology discussed in this session:
HTML5-based performance support solutions.

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408 Surviving the Flash Zombie Apocalypse

10:45 AM - 11:45 AM Thursday, November 17

104

It has been said that Flash is dead, yet there exists an army of Flash content in the world of eLearning today. Seemingly alive and well, these Flash zombies must be eliminated in order to answer the increasing demand for mobile-compatible content. Is there a way to save any of the good work that was done—or is a double tap to the timeline the only way?

This session will explore the challenges a team encountered and the solutions they created when removing every single Flash element from a catalog of over 1,600 lessons. You will learn how the team handled a variety of cases from simple linear Flash animations to custom Flash playback engines that use XML to configure rich, interactive content, including the steps they took in reintroducing the converted content into existing lessons. Finally, learn about the team’s various skill sets and how each contributed to the conversion process.

In this session, you will learn:

  • How to convert existing Flash content into HTML5 using Adobe Flash CC (or Adobe Animate)
  • How the HTML and JavaScript files from conversion relate to the Flash source file
  • About factors that influence the blend of skill sets needed
  • How to decompile SWF files you don’t have source files for
  • Strategies for converting large numbers of files

Audience:
Intermediate designers, developers, project managers, and managers.

Technology discussed in this session:
Adobe Flash CC, Flash Animate, HTML5, JavaScript, CreateJS, and Trillix Decompiler.

Chris Kaplan

Content Team Manager

GP Strategies

Chris Kaplan, the content team manager for GP Strategies, is an award-winning multimedia developer who has worked with Adobe Flash for over 15 years. Chris has contributed to interactive experiences for Hewlett-Packard, the US Mint, UNICEF, Ameriquest, the Bill of Rights Institute, and others. As an audio engineer and composer, he has worked on productions for National Geographic, TLC, and America’s Most Wanted. In 2005, with Two Animators!, Chris was a finalist for Best Cartoon at the Flash Forward Film Festival for his work on The Poochinos—Dog Mafia. He is also co-author of The Essential Guide to Flash CS4 with ActionScript.

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409 Using Web Real-time Communications for Performance Support

10:45 AM - 11:45 AM Thursday, November 17

106

There are many situations where learners can benefit from being able to instantly request assistance from an expert through voice or even video chat. That kind of in-the-moment performance support can save time and help people get back to the task at hand quickly, armed with the knowledge they need to do it right. But how do you provide that kind of support directly in your web or mobile applications? In the past this could be done, but only with the assistance of extra plugins that were tricky to use. Thankfully, there’s now an easier way for developers to include this functionality: Web Real-time Communications (WebRTC).

In this session, you’ll be introduced to the basics of WebRTC, a technology that became available in the recent generation of web browsers and mobile applications. WebRTC allows you to support in-browser applications for voice and video chat without needing additional plugins. You’ll find out more about WebRTC’s capabilities, its standardized mechanisms and APIs, and how web and mobile developers can leverage it when creating performance support applications. Through using WebRTC, you’ll be able to easily provide in-the-moment support for your learners in all new ways.

In this session, you will learn:

  • What WebRTC is and how it can enhance performance support
  • What WebRTC looks like in action
  • How to use WebRTC in web and mobile applications
  • How best to apply WebRTC mechanisms and features in specific scenarios

Audience:
Novice and intermediate developers.

Technology discussed in this session:
WebRTC and ORTC (Object Real-time Communications) technologies; JavaScriptCore APIs (e.g., Promises); desktop browsers (Chrome, Firefox, Edge, Safari); React and React Native; and iOS and Android smartphones and tablets.

Vladimir Beloborodov

Senior Solutions Manager

Mera Software Services

Vladimir Beloborodov is a senior solutions manager at Mera Software Services, where he leads a team of experts in telecom, mobile applications, Internet of Things (IoT), and other domains. Vladimir is also a regular speaker at major international events, covering topics related to WebRTC, mobile technologies, and IoT. His professional interests also include user experience and accessibility of software, engineering hybrid cross-platform applications, and wearables. Vladimir graduated from the State Technical University of Nizhny Novgorod, Russia, and holds bachelor’s and master’s degrees in computer and information sciences.

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410 Designing with Animation

10:45 AM - 11:45 AM Thursday, November 17

112

Animation is a powerful tool for creating engaging eLearning experiences. Sadly, many animations are used without purpose as just a design embellishment. When that happens, the animation distracts the learner from the content rather than helping to elevate it.

This session will explore how animation can be used with purpose to create meaningful and appealing eLearning experiences. Demonstrating multiple before-and-after examples, the session will show how animation can explain complex ideas and create valuable learning content.

In this session, you will learn:

  • How animation affects the learning process
  • How to use animation with purpose to bring meaning to learning content
  • About the various types of animations used within eLearning
  • How to explain complex ideas and processes through animation

Audience:
Novice and intermediate designers and developers.

Tim Slade

Creator

The eLearning Designer's Academy

Tim Slade is a speaker, author, award-winning freelance eLearning designer, and creator of The eLearning Designer's Academy. Having spent the last decade working to help others elevate their eLearning and visual communications content, Tim has been recognized and awarded within the eLearning industry multiple times for his creative and innovative design aesthetics. Tim is also a regular speaker at international eLearning conferences, a recognized Articulate Super Hero, and author of "The eLearning Designer's Handbook."

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411 eLearning Dirty Secrets: Our Worst Examples

10:45 AM - 11:45 AM Thursday, November 17

113

J.M. Barrie said, “We are all failures; at least, the best of us are.” When attending conferences, you often get the opportunity to see individuals sharing their best work. What isn’t visible is everything that fell apart in the process of achieving something great. These are great opportunities to learn from.

This session will explore the experiences of a panel of eLearning professionals who have a checkered past of designing and developing training solutions. They will share some of their eLearning dirty secrets—the worst examples from past projects—and discuss what they learned. They will also invite attendees to share their own eLearning dirty secrets, creating a real-time collection of lessons learned. You won’t want to miss out on this opportunity to see firsthand how others best learn from mistakes.

In this session, you will learn:

  • From examples of bad eLearning projects
  • About better ways of approaching eLearning design and development
  • How to build your confidence to try something new and different

Audience:
Novice, intermediate, and advanced designers, developers, and project managers.

Click here for the session trailer

Shawn Rosler

Senior Instructional Designer

Office Practicum

Shawn Rosler has been an instructional designer, project manager, and developer of dynamic, interactive, and highly efficient eLearning and other instruction for over 20 years. He's a frequent contributor to industry-based publications, and he has presented to academic, medical, and corporate audiences on an expansive array of topics. From the basics of adult learning theory to the real-world application of converting instructor-led training to a computer or web base, he is an evangelist for trimming down processes while keeping them effective. 

Sarah Mercier

CEO & Strategic Consultant

Build Capable

Sarah Mercier, CEO and strategic consultant at Build Capable, specializes in instructional strategy and learning technology. Sarah is known for translating highly technical concepts and research to real-world practice. She is an international facilitator for the Association for Talent Development and Greater Atlanta ATD Past President. Her innovative learning solutions have been recognized by winning industry awards, such as Best of Show at FocusOn Learning DemoFest for xAPI for Interactive eBooks, and Best Performance Support Solution at DevLearn DemoFest for Critical Success Factors training and assessment tool. Sarah is a frequent speaker at industry conferences and business events on topics such as instructional design and development, accessibility, data strategy, and learning ecosystems. Her work has been published in ATD’s 2020 Trends in Learning Technology, The Book of Road-Tested Activities, TD Magazine, Learning Solutions Magazine, CLO Magazine, and a variety of other training and workforce publications.

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412 New Technologies that Will Change Your Learning Strategies

10:45 AM - 11:45 AM Thursday, November 17

114

You are always striving to ensure the learner is learning in the best possible way, aren’t you? Sometimes technology introduces a new way of interacting that really takes learning to a new level. Explore some of these technologies and their possibilities for learning.

This session will explore the changing landscape of learning technology. You will learn how wearable technology could enhance the learning experience and how tools like Oculus Rift and Google Cardboard are opening eyes to the possibilities of virtual reality. You’ll examine which technologies will soon help learners really leap ahead in incorporating new skills. It’s not just about avant-garde, bleeding-edge technology; you’ll look at technologies that cost nothing at all that can take learners to the next level!

In this session, you will learn:

  • What technologies are available today
  • Which technologies are realistic and affordable for learning and development
  • How to enhance the learning experience using these technologies
  • How to prepare for the future of learning

Audience:
Novice and intermediate designers, developers, project managers, managers, and directors.

Technology discussed in this session:
The Myo armband and MUV Interactive’s Bird device.

Joe Ganci

President

eLearning Joe

Joe Ganci is the owner and president of eLearning Joe, a custom learning company. Since 1983, he has been involved in every aspect of multimedia and learning development. Joe holds a computer science degree, writes books and articles about eLearning, and is widely considered an eLearning development guru. He consults worldwide and also teaches at conferences and client sites. Joe writes tool reviews and has received several awards for his work in eLearning, including a Lifetime Achievement Award in 1999 and an eLearning Guild Master Award in 2013. His mission is to improve the quality of eLearning with practical approaches that work.

Sherry Larson

Owner, President

Learning IDeologies

Sherry Nolan Larson, the owner and president of Learning IDeologies, is a senior learning and development professional with broad-based skills designing, developing, managing, and delivering eLearning, instructor- led learning, and blended-learning solutions for large-scale projects in the healthcare, industrial automation and services, retail, government, airlines, financial services, and telecommunications industries. Her specialties include team leadership, instructional design, business and process analysis, project management, and customer relationship management. She is a past-president of PACT and was also on the board for Fifty Lanterns International. She holds an MEd degree.

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413 Microlearning: Big Transformation Through Tiny Experiences

10:45 AM - 11:45 AM Thursday, November 17

111

Learning and development professionals strive to help people get better at what they do every day. But acquiring knowledge isn’t enough to improve performance. In order to do better work tomorrow than they did today, people need to change their behaviors. That’s when learning becomes effective and gets results. However, behavior change is hard. It takes time, energy, and commitment. The only way to keep people engaged in the project of real transformation is to give them an experience they love.

Microlearning, the process of learning complex topics in small, focused segments, meets learners where they are with short, effortless content delivered in the moment it’s needed. In this session, you’ll find out how and why this approach can have a large impact, despite the small size of each piece of content. You’ll also learn more about how to create a microlearning strategy of your own to meet the needs of your audience and the goals of your company.

In this session, you will learn:

  • About the engaging power of digestible, point-of-need learning moments
  • How microlearning engineers big transformation through tiny learning experiences
  • How to create an effective microlearning program that people love
  • Why traditional training isn’t enough

Audience:
Novice and intermediate designers, developers, project managers, managers, directors, and and those responsible for curriculum development.

Alex Khurgin

Director of Learning Innovation

Grovo

Alex Khurgin is a director of learning innovation at Grovo, a learning solution for today’s workforce. A leader in the microlearning movement, Alex has played an integral role in developing Grovo’s methodology, using science and psychology to engineer a learning experience for modern minds. He is also responsible for developing an internal learning culture at Grovo by facilitating a program for professional development and self-directed learning for all employees. Prior to Grovo, Alex developed next-generation educational content at leading ed tech company Knewton. Alex graduated with a BA in philosophy from Amherst College.

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414 The Experience Economy: How Learning Resonates

10:45 AM - 11:45 AM Thursday, November 17

122

The opportunities to create transformative learning experiences have never been greater: There are more devices capable of delivering immersive media experiences to more people than ever before. Yet many learners are habituated to be wary of traditional, mandatory corporate learning programs. How should learning leaders understand this landscape, and how can they develop learning experiences that resonate with audiences?

In this session, you will learn how today’s audiences value experiences over all else, and how you can elevate learning to exceed these expectations and truly resonate. You will hear about examples of holistic learning programs that matched and surpassed the expectations of a very discerning audience. You will discover how to effectively leverage enhanced media and storytelling techniques to create memorable learning experiences. Explore ideas for implementing learning and communications programs that have succeeded in resonating with both learner and business audiences.

In this session, you will learn:

  • How to deliver learning “experiences”
  • How to effectively and sustainably earn the mind share of your audience
  • How to use creative storytelling to communicate value and authenticity
  • How the expectations of learners have changed

Audience:
Novice to advanced designers, developers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).

Technology discussed in this session:
Mobile technology, video, and gamification.

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415 BYOL: Virtual Classroom Platforms—Which One Should I Use?

10:45 AM - 11:45 AM Thursday, November 17

101/102

Selecting the right virtual classroom platform can be challenging! There are so many programs available, each with its own sets of tools and features. And each platform offers a unique angle on virtual training classes. With all those differences, it’s hard to know which platform is right for your organization.

In this session, you’ll get to compare six different virtual classroom platforms: Adobe Connect, Citrix GoToTraining, Cisco WebEx Training Center, Jigsaw, Fuze, and Zoom. You’ll gain hands-on experience with their common features and explore what makes each one unique. Using a checklist that can be tailored to your organization, you’ll begin to determine which platform might be best suited for your own virtual training programs.

In this session, you will learn:

  • About the features of these six virtual classroom platforms
  • How to recognize common tools used in most platforms
  • Which platform features are most useful when selecting a platform
  • How to apply a template for selecting the right platform for your organization

Audience:
Novice and intermediate designers, managers, directors, and facilitators.

Technology discussed in this session:
Adobe Connect, Citrix GoToTraining, Cisco WebEx Training Center, Jigsaw, Fuze, and Zoom.

Technology Required:
A WiFi-enabled laptop with any standard Internet browser installed.

Click here for the session trailer

Cindy Huggett

Principal Consultant

Cindy Huggett Consulting

As a leading industry expert and 20+ year pioneer of virtual training, Cindy Huggett, CPTD, has vast experience delivering engaging learning solutions via the virtual and hybrid classroom. She's the author of six acclaimed books on the subject, including The Facilitator's Guide to Immersive, Blended and Hybrid Learning. She is a past member of the ATD global board of directors and was one of the first to earn the Certified Professional in Learning and Performance (CPLP now CPTD) credential. She holds a master's degree from the University of Pittsburgh and was a Triangle Business Journal 30- Under-30 Award Winner.

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416 BYOL: Building Learning Games in Storyline 2

10:45 AM - 11:45 AM Thursday, November 17

123

“Gamification,” “learning games,” and “serious games”: These are trendy buzzwords in L&D right now, but how can you actually create these experiences yourself if you’re not a game designer? Designing your first learning game can be a daunting task, and it’s quite common to think you don’t have the skill set or tools needed. But in many cases, you actually do have a tool for creating games, and it’s one you likely know well: Articulate Storyline. That’s right: With a few tips and tricks, you can actually create rich and engaging learning games using Storyline.

In this session, you’ll learn the basics of Storyline game development through looking at a real game developed with this tool. You’ll learn a bit about the game’s background and the gaming elements used. You’ll then spend the rest of the session in a hands-on activity that will teach you how to create one of the main elements from this game: interactive panoramic graphics. This common gaming element allows you to navigate around a digital space and is found in many search games, adventure games, and virtual tours. With a little creativity, it’s also easy to replicate in Storyline. You’ll leave this session with a better understanding of what game experiences you can build into Storyline and the practical skills to implement them.

In this session, you will learn:

  • Tips for getting started designing a game
  • How Storyline can be used to create learning games
  • About gaming elements that can be created in Storyline
  • How to create interactive panoramic graphics in Storyline

Audience:
Designers and developers with intermediate experience developing in Storyline 2.

Technology discussed in this session:
Articulate Storyline 2 and interactive panoramic graphics.

Technology required:
Laptop running Articulate Storyline 2.

Ken Haas

eLearning—Senior Instructional Designer

Sodexo

Ken Haas is an eLearning senior instructional designer and developer at Sodexo. With more than a decade of professional experience in the eLearning field, Ken’s background includes instructional design, multimedia, eLearning, learning games, gamification, web design, and video. Ken thoroughly enjoys learning and sharing with others, and he strives to learn new design techniques and technologies to apply to his work. A learning game that Ken created was featured in the DemoFest event at Learning Solutions 2016 Conference & Expo.

John Kostrey

Multimedia Coordinator

Sodexo

John Kostrey is a multimedia coordinator at Sodexo with experience in the creation of eLearning training programs, gamification, video development, web design, graphical user interface (GUI), graphic design, animation, and audio recording and editing. Over more than a decade of professional experience, John’s goal has always been to push the boundaries of both the graphical and technical capabilities within the eLearning industry.

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ELT202 Got Game: Getting Started with Gamification

11:00 AM - 11:45 AM Thursday, November 17

Expo Hall—eLearning Tools Stage

The task of incorporating gaming into an organization’s learning solutions can seem overwhelming. The lack of understanding as to what gamification and gaming are confuses the issue, and many of the off-the-shelf vendor solutions offer only rudimentary gamification techniques. No wonder organizations tend to discount gamification and associate these techniques with “playing Jeopardy” and not meaningful learning.

This session will address how learning professionals can develop a gamification culture in their organization. Through exploring the difference between gamification and gaming, you’ll learn how to incorporate gaming techniques into traditional eLearning designs. You’ll also find out how to use existing rapid development tools, such as Articulate Studio and Storyline, to develop engaging gamified learning solutions, allowing you to incorporate gaming elements in your projects even if you don’t have a large budget. Finally, gamified solutions work best when your whole team is on board, so the session will give you strategies for how to help your team learn to design and develop simple gamified solutions.

In this session, you will learn:

  • The difference between gamification and gaming
  • How to identify gamification elements that you can add to your learning solutions
  • How to develop simple gamified solutions using your current rapid development tools
  • How to teach your team to develop simple gamified solutions

Audience:
Novice designers, developers, project managers, and managers.

Technology discussed in this session:
Articulate Storyline.

Stephanie Daul

Learning Consultant

Independent

Stephanie Daul, an independent learner consultant, researches new learning and knowledge technologies and techniques. She also designs performance-improvement solutions for traditional classroom instruction, eLearning, and virtual sessions. As a consultant for global Fortune 500 companies, she creates synchronous and asynchronous learning experiences from analysis through implementation. Stephanie has designed and implemented over a dozen gamified learning experiences. She authored “Game Design for Learning” in ASTD’s TD at Work. Stephanie educates others on new technologies including mobile, QR codes, and xAPI. She holds an MA degree from Roosevelt University in T&D and a BA in education from Northern Illinois University.

Mira Mendlovitz

Instructional Designer

Medline Industries

Mira Mendlovitz, an instructional designer with Medline Industries, has been in the learning and development field for over 25 years. She has been involved in strategy, analysis, delivery, design, and development of learning. Mira works with internal clients to develop a range of learning solutions with a focus on how to blend learning to ensure stickiness. Through the years, she has led the implementation of many new learning technologies at a large Fortune 500 company; and she currently works with Medline, a multibillion-dollar manufacturer and distributor of medical supplies.

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EME202 The xAPI: The Swiss Army Knife for Your Learning Environment

11:00 AM - 11:45 AM Thursday, November 17

Expo Hall—Emerging Tech Stage

Years of momentum have resulted in a collection of use cases for teams seeking to leverage the xAPI to better track, measure, and manage their learning efforts. The time is now; the xAPI can improve the ways you create and deliver content and classes, track interactions, communicate, and measure performance. Armed with knowledge and the proverbial Swiss Army Knife of xAPI functions, begin to “slice, saw, tweeze and pick” your way through training obstacles.

This session will cover what the xAPI really is, how statements are structured, and how it is being operationalized. You will explore how progressive teams leverage the xAPI to improve the learning experience, streamline tracking, perform common tasks, and drive engagement via modern authoring tools and an LRS. You will see how LMSs are undergoing transformations to support the trend. This session will help you understand the basic challenges teams face in implementing the xAPI on a limited budget. Finally, learn how authoring tools, LMS platforms, mobile apps, and IoT endpoints are being connected to leverage the power of the xAPI.

In this session, you will learn:

  • About the best current authoring tools and learning platforms to take advantage of the xAPI
  • About new use cases to apply tracking to nontraditional learning assignments and interactions
  • About the challenges to overcome with LMS integration, security, mobile access (especially when offline), and more
  • About the basic structural and design tenets of an xAPI-based solution and the best-practice approach to implementing those solutions
  • When to use the xAPI over SCORM for tracking, and when “all of the above” is better than one or the other

Audience:
Novice to advanced designers, developers, project managers, and managers.

Technology discussed in this session:
The xAPI, learning record stores, and authoring tools.

Robert Gadd

President

OnPoint Digital

Robert Gadd is president of OnPoint Digital and responsible for the company’s vision and strategy. OnPoint’s online and mobile-enabled offerings support more than one million workers and include innovative methods for content authoring, conversion, and delivery extended with social interactions, gamification, and enterprise-grade security for workers on their device or platform of choice. Prior to OnPoint, Robert spent 10 years as CTO of Datatec Systems and president/CTO of spin-off eDeploy.com. He is a frequent speaker on learning solutions—including mobile, informal learning, xAPI, and gamification—at national and international T&D conferences.

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INN202 Getting Started with Design Thinking

11:00 AM - 11:45 AM Thursday, November 17

Expo Hall—Innovation Showcase Stage

Design thinking—a prototype-driven, human-centered innovation process—can aid in the creation of experiences for the “real world” in a variety of form factors. It can help you develop emotional connections with your intended audience while you imagine new solutions and create user-centered prototypes for hands-on, high-energy design challenges. Sound exciting?

In this session, you will explore implementation of the design thinking process and learn about several best practices currently used in business as well as in education. You will learn about the seven stages of design thinking—define, research, ideate, prototype, choose, implement, and learn—and create user-centered prototypes for hands-on, high-energy design challenges. Learn how to design learning opportunities and thinking around real-world problems and solutions. Appreciate how the design thinking process applies to your personal innovative strategy and to solving problems within your organization.

In this session, you will learn:

  • About the seven stages of design thinking
  • From three case studies of design thinking applied in the real world
  • How to create prototypes for hands-on, high-energy, time-based design challenges
  • How to move from design thinking to design actions

Audience:
Novice designers and project managers.

Laurie Burruss

Education Innovation Advisor

Lynda.com

Laurie Burruss is an education innovation advisor at Lynda.com, where she has advocated for academic initiatives, supported teaching and learning, and provided integration and implementation solutions since 2009. Laurie is also a professor emeritus at Pasadena City College in California; before working at Lynda.com, she served for 22 years as a professor in interaction design and as the director of the college’s digital media program, providing a regional resource for collaboration between education, industry, and the community. Her passion is digital storytelling.

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MXC202 Selecting a Learning Management System: The Great Eight

11:00 AM - 11:45 AM Thursday, November 17

Expo Hall—Management Exchange Stage

Finding a learning management system (LMS) that best fits your company’s design, business goals, and budget can be a daunting task. While choosing the right LMS can help your organization define, deliver, and manage training to drive ongoing success, the countless options when it comes to product selection can make determining which LMS best fits your company’s needs overwhelmingly difficult. Before making a decision, it’s important to find out what exactly you should consider when evaluating your options.

In this session, you’ll learn about aspects to evaluate when selecting an LMS, including integration with existing IT infrastructure; ease of use and accessibility; scalability and adaptability; vendor support and service quality; tracking and reporting capabilities; and collaboration or social learning features. To make sure you’re considering all the important elements of this choice, you’ll find out how to have a meaningful discussion with your IT department, whose members should be key stakeholders in the selection process. You’ll also receive practical tools for helping you make your decision—a sample LMS request for proposals and checklist.

In this session, you will learn:

  • How to identify the LMS features that your organization must have
  • About resources and research that are available to help inform your decision
  • How to talk to IT about integrating your LMS with the existing infrastructure
  • How to demonstrate the value of your preferred solution to stakeholders

Audience:
Novice and intermediate developers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).

Technology discussed in this session:
Learning management systems.

Thomas Runds

Chief Technology Officer

Immersion Technology Services

Thomas Runds is the chief technology officer at Immersion Technology Services. A SharePoint expert from Germany, Thomas is responsible for all things technology. He brings more than 25 years of experience in building and implementing technology to improve enterprise-wide knowledge management and collaboration.

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STR202 Help Wanted: Hiring eLearning Professionals

11:00 AM - 11:45 AM Thursday, November 17

Expo Hall—Strategic Solutions Stage

Given that the role of the eLearning professional has a wide range of possible responsibilities, hiring a person who has the exact set of skills and experience to meet the specific needs of your organization can be daunting. How can you ensure you find individuals who have the expertise needed to function successfully on your team and really hit the ground running?

In this session, you’ll explore the particular competencies you’ll want to look for when hiring a new eLearning professional. You’ll find out more about where to look for qualified candidates and what experience, education, certifications, and training you’ll want your new hire to possess. To help you dig deeper on your candidates’ skill sets, you’ll discuss what to look for in a candidate’s work, approaches to reviewing portfolios, and what questions to ask—including how you can use behavioral interviewing to craft interview questions specific to the position and your department’s needs. And while it’s great to know how to find new talent, it’s even better to not need to hire at all. You’ll finish this session by looking at actions you can take to develop and retain the talented eLearning staff you already have.

In this session, you will learn:

  • Where to find qualified eLearning candidates
  • How to identify appropriate competencies for your eLearning staffing needs
  • How to craft behavioral interviewing questions
  • How to review eLearning portfolios
  • About actions you can take to develop and retain your current eLearning staff

Audience:
Novice and intermediate managers, directors, and senior leaders (VP, CLO, executive, etc.).

Technology discussed in this session:
eLearning development tools and LMS platforms.

Jeffery Goldman

Senior eLearning Designer

Johns Hopkins Health System

Jeffery Goldman, a senior eLearning designer at Johns Hopkins Health System in Baltimore, MD holds an MA degree in instructional systems design from the University of Maryland, Baltimore County and has been designing and developing eLearning for 15 years. His experience also includes 19 years of designing and facilitating traditional classroom training in nonprofit organizations, banking, and healthcare. Jeff also writes about eLearning on his blog at www.elearningcyclops.com and he was the recipient of the Best Software System Course award at DevLearn’s 2011 DemoFest.

David Schwartz

Instructional Technology Manager

Armstrong Institute for Patient Safety and Quality, Johns Hopkins University

David Schwartz, an instructional technology manager for Armstrong Institute for Patient Safety and Quality at Johns Hopkins University, has been designing and developing eLearning for over 25 years on a variety of platforms and authoring tools as far back as the Apple II. He holds a master’s degree in instructional systems design.

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ELT203 Building Responsive HTML5 eLearning for Smartphones and Tablets

12:15 PM - 1:00 PM Thursday, November 17

Expo Hall—eLearning Tools Stage

Training the modern team can be a challenge. With users engaging with learning over many platforms, developers are often forced to create multiple versions of the same course, creating content to work across multiple devices. This can cause great difficulty. In this session, gomo managing director Mike Alcock will show you how to create beautiful, engaging courses that work perfectly on any device, on any screen size, and in any orientation. Bring your QR code readers to experience this on your own device.

Mike Alcock

Global Sales Director

Instilled

Michael Alcock, global sales director for Instilled and Gomo, is responsible for the company's strategy for UK and worldwide sales, product development, and global marketing. Prior to Gomo, Mike founded Atlantic Link Limited, where he invented the world's first cloud-based authoring tool.

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EME203 Don’t Retool Your LMS: Embrace Next-generation Learning!

12:15 PM - 1:00 PM Thursday, November 17

Expo Hall—Emerging Tech Stage

Learning management systems were initially built for supporting instructor-led training (ILT). As the needs of 21st-century learners evolve, companies are rapidly transitioning away from ILT toward next-generation learning experiences, and many LMSs are not keeping up. Learn how some of the largest and most innovative companies in the world are using the latest technology (e.g., video platforms, learning paths, self-paced labs, etc.) to provide an outstanding blended learning experience—without an LMS.

Joe Moriarty

CEO

Content Raven

Joe Moriarty, the CEO of Content Raven, is an experienced salesperson and leader with a strong history of increasing sales and motivating his teams. Joe’s background includes vice president and director positions in software companies, including VP of sales and marketing at Hybrivet Systems (later acquired by 3M). Under Joe’s leadership, Hybrivet gained national distribution in Lowe’s, Home Depot, Sherwin-Williams, and Walmart stores, and its products became the gold standard for lead detection.

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INN203 Visual Is Viable: How to Transcend Learning Barriers

12:15 PM - 1:00 PM Thursday, November 17

Expo Hall—Innovation Showcase Stage

Text and voice communications are the cheapest, fastest, easiest way to communicate, but they are also the least effective. With over 100 billion emails sent each day and climbing, your message is lucky to break through the noise. If you do get noticed, your text and voice often fail to keep audience attention or boost learning retention. If you want your message to be seen, understood, remembered, and acted on, you need to make it visual. This session will share the science behind visual communication, and attendees will leave with a clear methodology to apply immediately.

Eric Oakland

Chief Innovation Officer

TruScribe

Eric Oakland, the chief innovation officer at TruScribe, is a leading expert in messaging and visualization and is the mind behind TruScribe’s products and brand. After creating the first TruScribe whiteboard videos in 2010, and working with psychologist and author Susan Weinschenk, he created Scribology, a unique method of creating engaging content based on principles of neuroscience and behavior.

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MXC203 Helping Managers Lead Through Change

12:15 PM - 1:00 PM Thursday, November 17

Expo Hall—Management Exchange Stage

Company changes are hard for most employees, and they can be especially hard for managers caught in the awkward position of having to communicate and enact changes they didn’t initiate. Yet the success of company change is critically tied to managers’ ability to lead their teams through it. Learn about the common challenges facing both managers and the HR and L&D leaders who support them, as well as solutions and lessons learned from people who’ve been there before. You’ll leave with practical ideas to help equip managers to survive, thrive, and lead effectively in tumultuous times. Audience participation is encouraged!

Marca Clark

Director, Learning and Org Development

Glassdoor

Marca Clark, the director of learning and organizational development at Glassdoor, has more than 10 years’ experience in organizational development, talent management, and learning and development. Prior to joining Glassdoor, Marca was with Advent Software and Starbucks Coffee. At Glassdoor, she focuses on the individual and organizational capabilities that enable the company to reach its goals, believing that the secret to growth and scale lies in helping people realize their full potential. She holds a master’s degree in organization development from the University of San Francisco.

Heather Sweeney-Engel

Client Success Partner

Jhana

Heather Sweeney-Engel is a client success partner at Jhana. Previously, Heather spent five years at CEB helping Fortune 500 executives and their teams make better business decisions. During her time there, she worked in account management, partnering with IT leaders, and then became a frontline manager herself. Her time as a manager piqued Heather’s interest and passion in manager development and success, and she was subsequently drawn to Jhana. Heather earned her BA in communication and art history at the University of California–Santa Barbara.

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STR203 Unlocking the Value of Your Organization’s Content via Digital and Learning Transformation

12:15 PM - 1:00 PM Thursday, November 17

Expo Hall—Strategic Solutions Stage

Over the past 15 years, organizations have accumulated massive amounts of digital content in the form of common document types, such as Microsoft Word and PowerPoint formats. Unfortunately, a significant percentage of this content is sitting on servers, undiscoverable, and in some cases irrelevant due to outdated branding, the inclusion of discontinued product and services descriptions, or the exclusion of current and critical information. This session will examine how to breathe life back into your organization’s digital content with a strategic digital transformation, and how to make it more relevant and impactful than ever by implementing a learning transformation strategy.

Bryan Eldridge

North American Director of Professional Services

eXact learning solutions

Bryan Eldridge, North American director of professional services for eXact learning solutions, is responsible for assisting clients in developing new strategies and skill sets for digital and learning transformation across every phase of the employee life cycle. Bryan, an MEd, has more than 25 years of experience in the design, development, implementation, evaluation, and management of educational and training solutions across a broad spectrum of cultural and contextual environments. In addition to his nearly 10-year relationship with eXact, Bryan has worked for several of the major players in learning technology in a variety of roles, ranging from product development to sales enablement.

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501 How Diner Dash Shook Up Life Time’s Learning Game

1:15 PM - 2:15 PM Thursday, November 17

106

Formal online learning doesn’t work like it used to. Attention spans are decreasing, and mobile access is more critical than ever. So how do you create mobile learning without hiring experts or spending a fortune? And how do you get part-time employees to care about making shakes and smoothies?

In this session, you’ll learn how mobile games like Diner Dash and Cooking Fever inspired LifeCafe restaurants inside Life Time Fitness locations to drastically change the way they certified team members in the creation of shakes and smoothies. You’ll explore the full-scale design and development process and walk away with specific steps to create your own mobile or multi-device learning game with a simple authoring tool like Articulate Storyline 2.

In this session, you will learn:

  • Why games in learning are a good idea
  • How to design a multi-platform game
  • How to create a mobile learning game with Articulate Storyline 2
  • Ways to save serious time

Audience:
Novice to advanced designers, developers, project managers, directors, and senior leaders.

Technology discussed in this session:
Mobile game applications and Articulate Storyline 2.

Tara Aiken

Senior Manager, L&D Strategy and Operations

Target

Tara Aiken is the senior manager of L&D strategy and operations for Target. Tara, who was previously in charge of instructional design and media at Life Time Fitness and instructional design for C.H. Robinson, has developed and implemented strategies for instructional technologies and design for experienced design teams and teams of subject matter expert instructional designers.

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502 Using Advertisers’ Secrets to Create Compelling Video

1:15 PM - 2:15 PM Thursday, November 17

113

In a world of short attention spans and the need to “break through the clutter,” how can you ensure your learning videos leave your audience remembering your message? Maybe it’s time to look outside L&D for inspiration and toward a field that already does this well: advertising. If advertisements can influence people to purchase items they don’t need, are there ways to use this field’s secrets to influence learners (and do this without their feeling manipulated)?

In this session, you’ll learn how the techniques that influence purchasing behavior can also change the behavior of your audience. You’ll find out what exactly makes an ad so compelling that it can persuade you to spend your money, then apply these secrets to make your next learning video successful. You’ll explore the hooks that grab viewer interest, the components that lead to an effective video concept, and a framework you can use to shape a successful learning-video strategy.

In this session, you will learn:

  • About a strategic framework for designing and evaluating effective video for learning
  • About two “hooks” that make the content in your learning video memorable
  • About four components that make an effective video concept
  • About two techniques for using drama to design or evaluate videos

Audience:
Novice and intermediate designers and managers.

Click here for the session trailer

Danielle Wallace

Chief Learning Strategist

Beyond the Sky

Danielle Wallace is the chief learning strategist at Beyond the Sky: Custom Learning. Previously, as a marketing leader with Procter & Gamble and PepsiCo, she learned strategic marketing principles which she now applies to learning and development to create compelling breakthrough solutions. Danielle is a sought after speaker at global conferences and her thought leadership is found in numerous industry magazines and publications.

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503 Dreaming of Electric Sheep: The Future of Learning

1:15 PM - 2:15 PM Thursday, November 17

112

In just a short span of time, a succession of technological advances have impacted L&D, from VHS tapes through to eLearning and mobile—and they’ve landed with mixed success. All have had an impact; none have been transformative. But that’s about to change as distributed technology and AI start to intersect with learning. The success of these technologies, though, depends on industry professionals. Are you ready?

In this participative session, you’ll explore the future of learning. You’ll experience a future-facing session where you’ll look not just at what is on your doorstep, but at the things you’ll need to put in place to shape tomorrow. This session will consider not specific technologies, but rather categories of technology and the ways they’ll transform learning, including the impacts of wearables on performance, AI on communication, and collaborative platforms on knowledge itself.

In this session, you will learn:

  • About the true disruptions around the corner for the field of organizational learning
  • How wearable tech and AI will fully contextualize and geolocate learning
  • How these technologies will fully democratize and liberate learning
  • About the risks for those organizations that don’t start to explore

Audience:
Novice and intermediate designers, developers, managers, directors, and senior leaders (VP, CLO, executive, etc.).

Technology discussed in this session:
Wearables (from Glass to Oculus, watches to phones) and AI platforms (specifically a research project out of SRI, as well as bots focused on storytelling and captioning activities).

Julian Stodd

Author and Founder

Sea Salt Learning

Julian Stodd is an author and founder of Sea Salt Learning, a global learning consultancy helping organizations adapt and thrive in the social age. Much of his consultancy work is around the need for social leadership, the design of scaffolded social learning, planning for organizational change, and the impacts of social collaborative technology. Julian comes from an academic background in communication theory, psychology and neurophysiology, learning design, educational psychology, museum education, and philosophy. He is a proud global mentor with the Cherie Blair Foundation for Women, and a Trustee of Drake Music, a charity that works to break down disabling barriers to music through education and research. He was awarded the Learning Performance Institute’s Colin Corder Award for Services to Learning in 2016. He has written 10 books, including The Social Leadership Handbook, Exploring the World of Social Learning, and A Mindset for Mobile Learning.

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504 A Practical Guide to 70:20:10 with the Five Moments of Need

1:15 PM - 2:15 PM Thursday, November 17

121

Are you meeting all Five Moments of Learning Need? You already teach the moments of “new” and “more.” But what are you doing to support the moment of “apply,” when your learners become performers and have to use the knowledge you taught them? What about the moment of “solve,” when things are broken and need to be fixed? Or the moment of “change,” when they have to unlearn old habits?

This session will provide an overview of the Five Moments of Learning Need and how they can extend learning beyond the classroom. The Five Moments concept applies a complete approach to designing learning by blending both formal and informal learning. You will learn a defined process that blends the benefits of deliberate instructional design with the means to influence the “70” and “20” in the 70:20:10 mix. You will learn how to decide what should be the “10” and what should be in the “70” and “20” by correctly identifying the subject matter that can safely be left to informal delivery methods.

In this session, you will learn:

  • About the Five Moments of Learning Need concept and how it compares to ADDIE
  • How to identify business performance challenges
  • About the ideal blend of resources at the task level to ensure sustainment of performance at all Five Moments of Need
  • How to accommodate for procedure-based, principle-based, and knowledge-based solutions, as appropriate, in your learning programs

Audience:
Intermediate and advanced designers, developers, managers, and directors.

Technology discussed in this session:
Electronic performance support systems.

Conrad Gottfredson

Chief Learning Strategist

APPLY Synergies

Conrad Gottfredson, the chief learning strategist at APPLY Synergies, has deep experience in organizational learning, collaborative development, knowledge management, online learning, performance support, and instructional design and development. Conrad is the original developer of the Learning at the Five Moments of Need framework now in use around the world. He has worked with many of the world's largest organizations, helping them attain higher levels of learning agility. Conrad's experience includes the design and deployment of large-scale knowledge management and performance support systems within multinational corporations. In 2014 Conrad was awarded the Guild Master Award for his accomplishments and contributions to the eLearning community. He holds a PhD in instructional psychology and technology.

Chris King

Executive Director

APPLY Synergies

Chris King is a recent addition to APPLY Synergies, but a long-time practitioner of the 5 Moments of Need®. As the executive director of the 5 Moments of Need Academy, Chris is responsible for spreading the word about workflow learning and optimizing how organizations learn and perform. He leverages his credentials as a PMP, Certified ScrumMaster, 5 Moments of Need® Designer, and a LEGO® SERIOUS PLAY® certified facilitator to modernize the typical approach to learning.

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505 Getting Started with xAPI Statements

1:15 PM - 2:15 PM Thursday, November 17

107

When a new specification such as the xAPI comes out, it is important to understand the basics. And one of the most critical basics of the xAPI is the concept of statements: the way most xAPI data is communicated. Before getting started with an xAPI implementation, you’ll want to have a strong understanding of what statements are and how you can form them yourself.

In this session, you’ll take a close-up look at what exactly makes up an xAPI statement. You’ll start by defining the requirements for creating a valid statement. You’ll then learn how vocabulary and context can be assigned to a statement. You’ll also look at the optional fields that can be used to further define your xAPI statements. All of this will arm you with the basics you need to begin using the xAPI effectively.

In this session, you will learn:

  • What goes into a basic xAPI statement
  • How verbs can be defined for statement generation
  • How important context is when generating statements
  • How statements relate to activities

Audience:
Novice and intermediate designers and developers.

Sean Putman

Vice President of Learning Development

Altair Engineering

Sean Putman, a partner in Learning Ninjas, has been an instructor, instructional designer, and developer for over 15 years. He has spent his career designing and developing training programs, both instructor-led and online, for many different industries, but he has had a strong focus on creating material for software companies. Sean has spent the last few years focusing on the use and deployment of the Experience API (xAPI) and its effect on learning interventions. He has spoken at industry conferences on the subject and is co-author of Investigating Performance, a book on using the Experience API and analytics to improve performance.

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506 Ethical Considerations for Using Learner Performance Data in Training

1:15 PM - 2:15 PM Thursday, November 17

110

Big data and learning analytics are top of mind for many organizations throughout the training industry. However, while there is a lot of of information about what you can do with data, there is much less about what you should do. Since data can include deeply personal or sensitive information, training organizations cannot consider using this information without first thinking about the ethics of what they are intending to do with that data and the privacy of individual learners.

In this session, you’ll explore how you can use learner performance data while also respecting the privacy of your audience. You’ll start by looking at R&D initiatives and explore common data scenarios that can put learners at risk and even, in some cases, trigger legal action. You’ll then learn research-based best practices for how to avoid these scenarios, such as building a deeper practical understanding of privacy laws and expectations, sharing this information effectively with all your stakeholders, and using this knowledge to guide new approaches to the design and development of your data projects. You’ll leave this session understanding not just the research-based recommendations for how to address privacy and ethical considerations, but also why it benefits your organization to make this topic a priority.

In this session, you will learn:

  • Why ethics is an important discussion in the training domain
  • How learners and organizations may be affected by data collection
  • About specific legal and ethical considerations you should be aware of when using learner performance data
  • How stakeholders should plan to address emerging privacy and ethical considerations

Audience:
Novice and intermediate designers, developers, managers, directors, and senior leaders (VP, CLO, executive, etc.).

Technology discussed in this session:
CAE’s R&D into systems for data collection in training (specifically, courseware and simulators).

Megan MacDonald

Instructional Systems Designer

CAE

Megan MacDonald has been an instructional systems designer with CAE since 2010. In 2014, she became involved in research and development initiatives related to data collection and learning analytics and co- authored a research report on ethical considerations for learning analytics in the training domain.

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507 Ukulele Learning: Exploring the Relationships Between Music and Learning

1:15 PM - 2:15 PM Thursday, November 17

109

A large amount of research in recent years has explored the value that music has for the brain and learning. Everyone has experienced it in some way, be it from listening to music while studying, learning something from a catchy song, or learning to play an instrument.

In this session, you will explore the many relationships between music and learning. You will examine and discuss how people learn to play an instrument—there will even be ukuleles available for some to participate hands-on—and what this might mean for learning in general. Using the introductory ukulele lesson as a framework, this fun session will help you explore the many ways that music impacts and enhances learning. (Ukuleles made available during this session will be donated to the Children’s Hospital of Nevada UMC after the conference.)

In this session, you will learn:

  • How music enhances learning
  • How people learn to play an instrument, and what that means for learning
  • How music might enhance your practices
  • How to play a ukulele!

Audience:
Novice to advanced designers, developers, project managers, and managers.

Click here for the session trailer

Jane Bozarth

Director of Research

The Learning Guild

Jane Bozarth, the director of research for the Learning Guild, is a veteran classroom trainer who transitioned to eLearning in the late 1990s and has never looked back. In her previous job as leader of the State of North Carolina's award-winning eLearning program, Jane specialized in finding low-cost ways of providing online training solutions. She is the author of several books, including eLearning Solutions on a Shoestring, Social Media for Trainers, and Show Your Work: The Payoffs and How-To's of Working Out Loud. Jane holds a doctorate in training and development and was awarded the Guild Master Award in 2013 for her accomplishments and contributions to the eLearning community.

Shawn Rosler

Senior Instructional Designer

Office Practicum

Shawn Rosler has been an instructional designer, project manager, and developer of dynamic, interactive, and highly efficient eLearning and other instruction for over 20 years. He's a frequent contributor to industry-based publications, and he has presented to academic, medical, and corporate audiences on an expansive array of topics. From the basics of adult learning theory to the real-world application of converting instructor-led training to a computer or web base, he is an evangelist for trimming down processes while keeping them effective. 

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508 Animation Made Easy: Creating Videos with PowerPoint

1:15 PM - 2:15 PM Thursday, November 17

124

Online videos are extremely popular these days, particularly for quickly learning new skills and just-in-time content. While short videos can be an effective way to learn soft skills and system processes, many instructional designers and developers believe they have neither the tools nor the skills to create these training videos themselves. But they’re wrong, because most people have a surprisingly useful animation tool already: PowerPoint.

That’s right. PowerPoint can be a powerful yet easy-to-use tool to create videos with sound and animation, and nearly everyone has it. By learning just a few simple techniques, you’ll be able to create short, entertaining videos that will engage and educate your audiences, and this session will teach you the first steps you’ll need to use PowerPoint in this unexpected way. You’ll find out how to use motion paths, enter and exit animations, and sound syncing to create visual effects; how to bring in voice-overs and soundtracks to add to your content; and how to get all these aspects in sync so your final video looks polished and professional.

In this session, you will learn:

  • How to use PowerPoint to create and publish videos
  • How to add animations such as motion paths
  • How to add audio to your animations and set audio timing
  • How to use the PowerPoint animation and selection panels to adjust movement and layers for smooth animated techniques

Audience:
Novice and intermediate designers and developers.

Technology discussed in this session:
PowerPoint, picture editing software (Photoshop, GIMP, Snagit), audio editing software (Audition, Audacity), and online image libraries.

Click here for the session trailer

Randy Meredith

Learning Technology Developer Sr

Huntington Bank

Randy Meredith is a senior learning technology developer for the performance development department of Huntington Bank. In this position, he has created more than 100 interactive courses and educational videos from inception though publication. Prior to working at Huntington Bank, Randy served as creative director for Brighter Minds Media, where he designed children’s educational software for such well-known brands as Marvel Comics, PBS, Dreamworks Animation, and more.

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509 Zombie Sales Apocalypse: Using a Learning Game to Reinforce Sales Competencies

1:15 PM - 2:15 PM Thursday, November 17

108

It’s harder and harder to catch the attention of learners, especially field sales representatives. It is also difficult to encourage them to practice important skills like sales techniques and how to speak with customers in different situations. While they need to practice these critical skills to succeed in their roles, they don’t always take the time to do so. What could engage this audience?

The solution was Zombie Sales Apocalypse: a game to reinforce key sales skills. This serious game made practice easier by creating an exciting and immersive experience using the popular genre of zombie games. In this session, you’ll discover how a branching story simulation combined engaging game activities—such as fleeing from zombies, moving furniture, and smashing through walls—with sales-focused challenges like choosing the right response to customers, bringing the right materials to a sales call, and properly diagnosing customer issues. Through examining Zombie Sales Apocalypse, you’ll find out more about the key elements and influences you’ll want to consider when creating your own games for practice and reinforcement.

In this session, you will learn:

  • About three key elements that are required in any serious learning game
  • Why the use of fantasy was a critical element in the design of this learning game
  • How immediate feedback changes learner behavior
  • How learner input was used to drive engagement with the sales model

Audience:
Intermediate and advanced designers and senior leaders (VP, CLO, executive, etc.).

Technology discussed in this session:
Unity game platform.

Click here for the session trailer

Karl Kapp

Professor

Commonwealth University

Karl Kapp, EdD, is a professor of instructional technology at Commonwealth University in Bloomsburg, Pennsylvania who teaches instructional game design, gamification, and online learning design. He keeps busy internationally consulting, training, coaching, and counseling established companies, academic institutions, and startups. He co-founded L&D Mentoring Academy, which helps midcareer learning professionals move to the next level. Karl has authored many books and created several LinkedIn Learning courses. In 2019, he received the ATD Distinguished Contribution to Talent Development Award. His YouTube series, "The Unauthorized, Unofficial History of Learning Game," is his current passion project.

Deborah DeNure

Learning Manager, Instructional Design—Employer Group-Sales Training

Humana

Deborah DeNure manages a team of learning and instruction designers for Humana. She is also a motivational speaker and team-building consultant. As a thought leader, Deborah offers professional and personal leadership insights and designs a variety of educational programs that sustain positive relationships through respect, reward, and recognition. She is also the founder and chief learning officer of DB Associates (DBA), Training and Consulting.

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510 Next-gen Blended Learning: Creating the Perfect Mix

1:15 PM - 2:15 PM Thursday, November 17

114

“Blended learning” was one of the hottest buzzwords back in the day. In its infancy it was, at best, a design construct that focused on combining the best elements of face-to-face with eLearning. At worst, though, it merely gave the learner the choice of attending class in person or online. This was a cutting-edge approach at one time, but the tools and media for learning have expanded far beyond this. To get the most out of blended learning, you need to shift your thinking and look at how you can use all of today’s tools in the blend.

In this session, you’ll discover what’s beyond the traditional application of blended learning and dive into the next generation of this approach. With this new view on blended learning, your toolkit will move beyond just in-person classes and eLearning to include elements such as assessments for content personalization, simulations, mobile interventions, games and gamification, social learning, user-generated content, knowledge management, and yes, even performance support.

In this session, you will learn:

  • What makes next-generation blended learning work
  • What tools you should consider adding to your blend, and what the best practices for application are
  • How instructional intent applies to this next-gen blend
  • What modern blended learning solutions look like in action from real-world examples

Audience:
Intermediate to advanced designers, developers, managers, and directors.

Brenda Enders

President & Chief Learning Strategist

Enders Consulting

Brenda Enders is the president and chief learning strategist for Enders Consulting, a St. Louis, MO-based company. She is a consultant, author, and public speaker specializing in leveraging innovative technologies to improve employee performance. She has 19 years’ experience in the learning and development field. Brenda’s first book, Manager’s Guide to Mobile Learning, was published in 2013. Prior to founding Enders Consulting, Brenda was the chief learning strategist and learning services practice leader for a custom learning solutions provider for 12 years, where she led the design and deployment of innovative and award-winning custom learning solutions.

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511 Adding Adaptive Learning Principles to Your eLearning

1:15 PM - 2:15 PM Thursday, November 17

111

As websites and apps get increasingly more sophisticated and personalized, people are coming to expect a similar experience from learning as well. Adaptive learning is one such technology that promises this experience, but many of the platforms that exist are expensive and currently geared primarily toward K-12 and higher education. How can L&D professionals in the corporate space find ways to provide their audience with this more tailored learning experience?

In this session, you’ll learn about the basics of adaptive learning, why it has been gaining momentum in K-12 arenas, and why it should be on your radar in the corporate environment. You’ll discuss obstacles to implementing full-scale adaptive learning technologies within the corporate infrastructure, and how you can leverage some of the adaptive philosophies within your current learning culture. You’ll also discover budget-friendly ways to use tools you already have, like Storyline or Captivate, to incorporate adaptive learning principles and give your audience a tailored learning experience.

In this session, you will learn:

  • Where eLearning software falls on the spectrum of adaptive learning technology
  • Three ways you can apply adaptive learning principles to eLearning
  • How to create an adaptive learning path
  • Which Storyline 2 features support adaptive learning design

Audience:
Intermediate and advanced designers and developers.

Technology discussed in this session:
Articulate Storyline 2, Adobe Captivate, and Smart Sparrow.

Rebecca Lucas

Director of Instructional Strategy

ThinkingKap Learning Solutions

Rebecca Lucas, a director of instructional strategy with ThinkingKap Learning Solutions, has over 24 years of experience developing training. Becky is a certified performance technologist (CPT) with degrees from Indiana University: a BS in marketing and advertising, and an MS in instructional systems technology. Becky’s expertise includes designing eLearning solutions using Articulate Studio and Storyline. She has also served in various capacities on the board of the International Society of Performance Improvement’s Chicago chapter.

Tim Buteyn

President

ThinkingKap Learning Solutions

Tim Buteyn, the president of ThinkingKap Learning Solutions, has over 15 years of experience in eLearning. He has worked with a full range of clients, including IT service providers, national healthcare organizations, and international food service organizations. Prior to his current role, Tim was the training director for several technology companies. He has won multiple Articulate Guru Contests for courses that use scenario-based training as their foundation.

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512 Creativity Apps—Zero Barrier to Entry

1:15 PM - 2:15 PM Thursday, November 17

105

Design starts on paper—or at least it used to. Early apps were clunky, and those that had great promise fell short because of a stylus that did not feel the same as a pencil. With the advances in touch-sensitive screens and stylus technology, designing or sketching on an app is like having a library of sketchbooks. The current problem is no longer technology, but rather choosing the right app. When choosing which app to use, it takes time and practice to become proficient enough to determine whether it is the right app for your application and workflow.

This session will look at several popular apps for sketching and designing and compare their advantages and disadvantages. The session will demonstrate apps using the iPad Pro with the Apple Pencil, and there will be several other styluses for participants to test-drive.

In this session, you will learn:

  • About the common and popular apps for sketching
  • About advantages and disadvantages of various apps
  • About the stylus pens currently available
  • About apps that capture actual paper notes and sketches

Audience:
Novice and intermediate designers and developers; other sketchnoters.

Technology discussed in this session:
The iPad Pro, sketching and design apps, and styluses, including the Apple Pencil.

Kevin Thorn

Director of Development

Artisan E-Learning

Kevin Thorn holds an EdD in instructional design and technologies and is an award-winning eLearning designer and developer. He is the director of development for Artisan E-Learning, and principal owner of NuggetHead Studioz, LLC., a boutique studio specializing in consulting and developing custom learning experiences. Kevin combines his skills in technology, instructional design, eLearning development, illustration, graphic design, animation, video, and educational comics to develop innovative learning solutions. He is a well- known industry speaker and trainer in visual communication, eLearning development, and design workflows and is a certified facilitator in LEGO® Serious Play® methodologies. ?

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513 Low-cost Virtual Reality Solutions for Learning

1:15 PM - 2:15 PM Thursday, November 17

104

Are you designing training for people who need to experience situations firsthand, but struggle with how to do that effectively and efficiently? Is your workforce widely distributed, so in-person training is just too expensive? What if you could bring a situation to your audience anywhere and any time you needed to with a solution that was both immersive and cost-effective? While this sounds like a training option from the future, it’s actually something you can launch right now using Google Cardboard and 360 degrees of virtual reality.

In this session, you’ll learn about the technology that’s available today to create low-cost virtual reality videos and how you can leverage this groundbreaking technology in your training. You’ll find out more about the websites and apps that are available to support VR videos, which cameras you can use to capture footage, and which cardboard viewers are compatible with smartphones. With these affordable tools, you can easily create immersive experiences that do things like put your new remote employees in the office to meet the team on their first day, put your sales force in a car for a ride-along without the cost of travel, or send your employees on a tour of a facility across the world without impacting anyone’s daily routine.

In this session, you will learn:

  • How to create your own 360-degree virtual reality videos
  • Which websites and apps support 360 VR videos
  • How to use Google Cardboard with a smartphone
  • Ways to implement VR into your training program

Audience:
Novice designers, developers, managers, directors, and senior leaders (VP, CLO, executive, etc.).

Technology discussed in this session:
Ricoh Theta and Google Cardboard.

Joe Pellegrini

Vice President for Talent Management

Stryker

Joe Pellegrini is a vice president for talent management at Stryker. Joe and his team are responsible for leading the enterprise talent management strategy—attracting, developing, retaining, and aligning Stryker’s 28,000 employees worldwide. Prior to joining Stryker, Joe held roles of increasing leadership responsibility in learning and development and talent management at global consulting and Fortune 500 organizations. Most recently, Joe led global talent management for the medical device sector at Johnson & Johnson. Joe is a graduate of Miami University of Ohio with a degree in organizational behavior and marketing. Joe has a BS in Organizational Behavior from Miami University, is a Certified Herrmann Brian Dominance Practitioner, and an adjunct faculty member at Miami University and the Joy Outdoor Education Center.

Kerri Bishman

Manager, Virtual Learning & Development

Stryker

Kerri Bishman is a manager of virtual learning and development at Stryker. With a master’s degree tailored to L&D and 10 years of experience in the field, Kerri has designed eLearning solutions and created the training department for the Stryker endoscopy division, and she was responsible for virtual learning for a Fortune 500 company.

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514 Copyright Trends and Finding Media Gems

1:15 PM - 2:15 PM Thursday, November 17

122

Intellectual property law affects every stage of the development and delivery process. Unfortunately, it’s daunting—and, even worse, often deadly boring. As a result, your decision making about what media resources you can actually use might be rooted in ignorance, fear, or frustration, none of which contributes to your project goals. As a result, it’s not uncommon to struggle with how to use free media to enhance your projects while also avoiding accidentally infringing on someone else’s work or exposing yourself to unpleasant legal action.

In this session, you’ll learn about copyright essentials through a surprisingly entertaining and easy-to-understand snapshot of the law and recent cases. Learn how to protect your own work and apply legal concepts, such as the fair use doctrine, to everyday scenarios and become more confident in finding sites that offer public domain, Creative Commons, and open access licensed works. Building this stronger understanding of how you can and can’t legally use media in your work will help you become more productive and focused as you maximize your financial and creative resources.

In this session, you will learn:

  • About copyright law and fair-use basics
  • Which recent court cases are interesting, relevant, and important
  • How to protect your work and avoid being sued
  • How to find awesome online media you can use
  • About Creative Commons licenses and which are most accommodating
  • How to correctly attribute media you use

Audience:
Novice and intermediate designers, developers, project managers, managers, and directors.

Technology discussed in this session:
API for Creative Commons licenses and plugins for proper attribution of work.

Click here for the session trailer

Barbara Waxer

Copyright & Media Educator

Seattle Film Institute

Barbara Waxer is a copyright and media educator, author, and trainer who teaches at the Seattle Film Institute and Santa Fe Community College. She has authored over two dozen textbooks and online products on copyright, finding and using media, writing for the web, and Adobe and Microsoft software. Her book, Internet Surf and Turf Revealed: The Essential Guide to Copyright, Fair Use, and Finding Media, won the TEXTY Textbook Excellence Award and the New England Book Show Award. Barbara thrives when developing best practices for users and creators of digital content.

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515 BYOL: Making Dazzling Graphics with Photoshop for the Graphically Challenged

1:15 PM - 2:15 PM Thursday, November 17

123

Photoshop is the de facto standard for image creation and manipulation, and over the years, more and more features have been added to this tool. Some of these features are real time-savers and also have the ability to make your images stand out. However, if you haven’t taken courses on Photoshop, or haven’t taken any recently, chances are you may be underusing these helpful new additions to the tool.

In this hands-on BYOL workshop, you’ll learn a variety of Photoshop secrets that can quickly improve the quality of your images. You’ll also look at a new feature introduced in Photoshop CC 2015 that can make a noticeable impact on your work: artboards. In just an hour you’ll learn quick ways to remove blemishes and imperfections, punch up the color of digital photographs, leverage the automatic features in this software, build icons and buttons using artboards, and even have Photoshop export CSS code.

In this session, you will learn:

  • How to remove background colors from images
  • How to adjust imperfections on a person’s face
  • How to add a smile to a portrait
  • How to fill in an area using the content-aware feature
  • What the new artboards feature is, and how you can create images using it
  • How Photoshop can export CSS code from your image

Audience:
Novice to advanced designers, developers, project managers, and managers. 

Technology discussed in this session:
Adobe Photoshop.

Technology Required:
Mac or PC with Photoshop CC 2015. The trial version will work.

Phil Cowcill

Senior eLearning Specialist

PJ Rules

Phil Cowcill is senior eLearning specialist at PJ Rules. He started his career in 1983 when he was hired as a technologist at a local college. In 1985 he joined a team to develop Canada's first Interactive Videodisc. He started teaching part-time in 1989, moving to full-time in 1995. He led his class to build one of the first news websites that streamed video in 1996. In 2011 he launched the very first dedicated mobile application development program. Phil retired from full-time teaching in 2015 and moved to working as a contractor with the Department of National Defence as a senior eLearning specialist.

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516 BYOL: Getting Started with Augmented Reality

1:15 PM - 2:15 PM Thursday, November 17

101/102

Using technology to help make  learning “stick” is something L&D is always pursuing. Augmented reality (AR) is one of the newer entries into this category, in large part because of how well it can support learning in the moment. However, AR can often seem overwhelming, time-consuming, and difficult to use in everyday learning development, and these assumptions could cause you to overlook the potential this technology holds for your audience.

This session will challenge the idea that AR is too complicated to use for L&D and explore just how easy it actually is to get started creating training with AR. You’ll explore tools that you can use to create an AR project; features of AR that you can consider using; and how to plan, build, and share your project with the community. You’ll then have the opportunity to create original AR content in this session using free development tools.

In this session, you will learn:

  • How to create an AR project using Aurasma Studio
  • Which interactions are available for you to use within AR
  • What features to consider when planning your AR project
  • How to use multimedia assets to enhance your AR project

Audience:
Novice designers and developers.

Technology discussed in this session:
Aurasma Studio (cloud-based), Aurasma app (for iOS and Android), and Google Drive.

Technology required:
A laptop with Internet connection and a mobile device with a camera for viewing.

Destery Hildenbrand

XR Solution Architect

Intellezy

Destery Hildenbrand is an XR solution architect with Intellezy. Destery has over 17 years of experience in training and development and seven years focusing on immersive technologies. Destery has spent time in corporate environments and higher education. Destery's primary focus is helping organizations plan, design, and develop engaging learning experiences through Immersive technology.

Mark Banit

Senior Manager, Design

Royal Bank of Canada

Mark Banit is a senior manager of design at the Royal Bank of Canada (RBC). With a background in multimedia design, Mark has been creating engaging digital learning experiences for over 15 years. Prior to moving into corporate learning and development, he spent 10 years working in the higher education sector creating interactive online learning, providing consulting, and training other developers. At RBC, Mark manages the design and development of effective learning strategies and solutions deployed throughout the organization.

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ELT204 Have That? Try This! WordPress as an LMS

1:15 PM - 2:00 PM Thursday, November 17

Expo Hall—eLearning Tools Stage

If you’re looking for your first LMS (or starting fresh by leaving an old one behind), the number of choices you have can be overwhelming. But there’s one option you may not have thought of that can be a surprisingly good nontraditional solution, particularly if you’re working with bundling open or microlearning courses: using WordPress.

In this session, you’ll find out more about the challenges, constraints, and affordances of using WordPress as your LMS. Through real examples of this approach used with several online open courses, you’ll find out more about how features like open badges, emailing, tracking, activity/assessment tools, mobile delivery, and multimedia development actually function when you use WordPress in this way. By the end of this session, you’ll know everything you need to begin setting up your own open or microlearning portal through this unusual, but effective, LMS option.

In this session, you will learn:

  • How to bundle open online courses
  • How open LMS platforms inform the design and delivery of content
  • How to evaluate the suitability of WordPress plugins and third-party applications
  • How to create a low-cost open or microlearning solution

Audience:
Novice and intermediate designers, developers, project managers, and managers.

Technology discussed in this session:
WordPress with LearnDash LMS.

Melanie Meyers

Senior Instructional Designer

Justice Institute of British Columbia

Melanie Meyers is a senior instructional designer in the Justice Institute of British Columbia’s Centre for Teaching, Learning and Innovation (CTLI). She has worked in educational technology in both the private and public sector since completing her MA in educational technology at Concordia University in 2004. Melanie’s focus is on the use of emerging eLearning technologies to train first responders and social justice workers. Her CTLI projects range from designing and developing open educational resources (OER), mobile learning, and simulations to academic and blended courses.

Krista Lambert

Instructional Designer

Justice Institute of British Columbia

Krista Lambert is an instructional designer at the Justice Institute of British Columbia’s Centre for Teaching, Learning, and Innovation in Vancouver, Canada. She holds an MEd in educational technology and learning design from Simon Fraser University.

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EME204 Mobile Performance Support Options for Non-programmers

1:15 PM - 2:00 PM Thursday, November 17

Expo Hall—Emerging Tech Stage

Realistically, there are multiple ways a mobile performance support app can be built, all with their own benefits and drawbacks. Depending on a developer’s skill level, there are several options such as building a custom app, using your company’s or client’s existing infrastructure, or building a website and packaging it into an app.

In this session, you will address the need to create a mobile performance support option that is easy to access and easy to use. The session will cover possible solutions for mobile performance support that anyone who is “slightly techie,” but not a programmer, can build. You’ll also look at solutions for individuals or small teams that require less development effort.

In this session, you will learn:

  • How to recognize when a performance support tool may benefit your learning audience
  • How technology is changing the way companies provide performance support
  • About barriers to success when implementing your solution
  • Tips to get started developing a PS solution
  • How you can use an app to make information more accessible

Audience:
Novice to advanced designers, developers, project managers, and managers.

Technology discussed in this session:
Popular tools used to develop mobile PS, such as Appy Pie.

Participant technology requirements:
Laptops and/or mobile devices.

Quincy Conley

Assistant Professor

Boise State University

Quincy Conley is an assistant professor in the department of organization performance and workplace learning at Boise State University. Quincy has worked as a dedicated instructional designer, eLearning developer, and project manager for over 15 years while working in industries such as health care, finance, engineering, and technology. Quincy is also the founder of the iPerform research lab, where he leads a team dedicated to exploring the impact of innovative eLearning and other instructional solutions to create interactive learning experiences, such as augmented-reality mobile performance support systems.

Bethany Daniels

eLearning Instructional Designer

Bravo Learning Technologies

Bethany Daniels is an eLearning instructional design consultant for Bravo Learning Technologies. She is also a graduate student at Boise State University working on an MS degree in organizational performance and workplace learning. Bethany has experience teaching in the secondary-level classroom, as well as web/graphic design experience. Bethany regularly partners with large organizations to offer expertise with instructional design and eLearning solutions that can help meet their learning and performance needs.

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INN204 “But We’re Different”: Instructing the Uninstructables

1:15 PM - 2:00 PM Thursday, November 17

Expo Hall—Innovation Showcase Stage

Have you ever found yourself in front of a classroom of reluctant learners who, arms crossed, decline to participate? Have you ever carefully crafted eLearning, only to hear later that learners rig paper clips in the keyboard so the course will automatically advance while they peruse Car & Truck Trader? “But we’re different. You don’t get us,” they say. Reluctant learners present a huge barrier to achieving good training results.

This session will explore the reasons behind this attitude in the context of three specific industries: firefighting, manufacturing, and aircraft maintenance. You will learn how to overcome this resistance and deliver training solutions that meet employee needs. You’ll also discuss strategies for developing buy-in from tough learner audiences.

In this session, you will learn:

  • Strategies for creating training for a resistant audience in a way that builds buy-in and yields good training results
  • About motivations behind the “But we’re different” attitude toward training
  • About characteristics of skilled trade experts that contribute to a “But we’re different” attitude

Audience:
Novice and intermediate designers, developers, project managers, and managers.

Janet Ann

Content Developer II

Alaska Airlines

Janet Ann, a content developer with Alaska Airlines, has been a passionately student-centered educator and trainer for nearly three decades. At Alaska Airlines, Janet creates technical instructional materials for aircraft mechanics. She has also developed training for aerospace manufacturers, limited English speakers, and adults with disabilities. Janet enjoys the challenge of drawing out highly technical, compliance-driven content and turning it into engaging training.

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MXC204 Research Says: Current Research to Inform Practice

1:15 PM - 2:00 PM Thursday, November 17

Expo Hall—Management Exchange Stage

During design and development, SMEs sometimes suggest ideas or practices that are antithetical to good instructional design. For example, a designer might have a stakeholder who believes it’s best to simply film a daylong stand-up training session and deliver it as one video. When this happens, it is helpful for the designer to be able to identify research findings to help the SME understand why learning should be designed differently.

This session will outline the most current research regarding assessment, usability, and multimedia in eLearning. Being able to cite research with SMEs and other stakeholders can assist the designer in creating quality instruction, as decisions are based on findings. Knowledge of current research is also one way for designers to remain current with regard to best practices in their professional field. Framed as a story, the session will use scenarios in which research is used to make design decisions, and attendees will receive a list of places to look for current research to inform eLearning practice.

In this session, you will learn:

  • How to cite research in three areas: multimedia, visual design/usability, and assessment
  • How to successfully use research to make data-driven decisions for design and development
  • How to find sources of eLearning research
  • How to conduct a research-based discussion with SMEs

Audience:
Novice and intermediate designers, developers, and project managers.

Stevie Rocco

Assistant Director for Learning Design, College of Earth and Mineral Sciences

Penn State University

Stevie Rocco is assistant director for learning design at the College of Earth and Mineral Sciences at Penn State University. Stevie has more than a decade of experience working with faculty to create and manage online learning. At Penn State, her team produces and uses tools and technologies that create quality online course experiences. In addition, Stevie consults on a wide variety of topics, including faculty development for online teaching, accessibility, usability, open source and free tools, and social media. Stevie holds a BS degree in secondary education and an MEd degree in adult education.

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STR204 The eLearning Entrepreneur

1:15 PM - 2:00 PM Thursday, November 17

Expo Hall—Strategic Solutions Stage

eLearning is a diverse and far-reaching field. While eLearning developers work in a variety of environments, few have examined self-employment, and by extension entrepreneurship, as a viable career option. Fear of failure, lack of information on how to start a business, and, perhaps most striking, lack of understanding of the huge opportunity for eLearning developers has led to few eLearning developers taking advantage of opportunities that exist.

In this case study session you will learn a model for eLearning entrepreneurship that has made many practitioners successful. You will build a specific plan, including relevant websites, checklists, and other resources that you can use to become an eLearning entrepreneur. The presenter’s company offers a case study within which you can explore the techniques used to build an eLearning entrepreneurship.

In this session, you will learn:

  • The market for eLearning content
  • How to sell the same course 20,000 times
  • How to create an audience for your content
  • The technical requirements for creating eLearning independently
  • Why you should give your eLearning away
  • How to market your company and yourself
  • Topics you can build courses around
  • How to transition from a full-time job to a full-time entrepreneur

Audience:
Novice to advanced designers and developers.

Technology discussed in this session:
Udemy.com, OpenSesame.com, Adobe Premiere, and Adobe After Effects.

Mark Lassoff

Founder

Dollar Design School

Over two million people have learned coding and design from Mark Lassoff. Mark and his company are pioneers in new media learning, having created the first streaming media network dedicated to learning workforce and career skills. They produce broadcast-quality learning content that focuses on digital skills such as design, coding, and digital productivity. Mark is an in-demand speaker and has traveled the world to teach. He was named to the 40 under 40 in both Austin, Texas, and Hartford, CT. In 2017, Mark was awarded the prestigious Learning Guild Guild Master Award.

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ELT205 Learning Together: Training the Collaboration Generation with Versal

2:15 PM - 3:00 PM Thursday, November 17

Expo Hall—eLearning Tools Stage

When imagination, knowledge, and collaboration intersect, something special happens. In this session, learn how to harness your organization’s internal expertise and creativity to develop a culture of open knowledge sharing. See Versal in action and master techniques to bring instructional content to life. This session will demonstrate scenarios to expand the use of eLearning, including daily learning modules that engage a broad workforce, peer-driven training that empowers employees, and mobile field training. Learn how to leverage your best content, keep it fresh and interesting, and ensure retention. Walk away with actionable steps to make your eLearning interactive, collaborative, reusable, changeable, sharable, and embeddable.

Carlos Cuadra

Vice President, Product and Customer Success

Versal

Carlos Cuadra, a vice president of product and customer success at Versal, leads an integrated product management and customer success team dedicated to building and supporting the Versal eLearning platform. Carlos has extensive experience delivering SaaS solutions for companies of all sizes. Prior to Versal, Carlos was one of the first members of the Zone Labs team. He was a key member of the launch team for the ZoneAlarm firewall, and as the company grew, Carlos built internal support and QA teams and led global quality initiatives for enterprise products and partner relations. Previously, Carlos worked at RocketLawyer and PlantSense.

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EME205 Creating and Compressing Media for Delivery Everywhere

2:15 PM - 3:00 PM Thursday, November 17

Expo Hall—Emerging Tech Stage

Get a comprehensive introduction to video compression and delivery standards for optimizing content delivery to mobile and desktop devices. This session will provide an overview with everything you need to know about editing, preparing, and delivering the highest-quality video and audio to your audience. Learn about the latest standards and how you can take advantage of free to inexpensive tools to deliver amazing content , and find out about hardware, software, and mobile apps to upgrade your studio.

Nick Floro

Learning Architect/Imagineer

Sealworks Interactive Studios

Nick Floro, a co-founder and learning architect at Sealworks Interactive Studios, has over 25 years of experience developing learning solutions, applications, and web platforms. Nick is passionate about how design and technology can enhance learning and loves to share his knowledge and experience to teach, inspire, and motivate. As a learning architect, Nick gets to sketch, imagine, and prototype for each challenge. He has worked with start-ups to Fortune 500 companies to help them understand the technology and develop innovative solutions to support their audiences. Nick has won numerous awards from Apple and organizations for productions and services.

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INN205 The Videos You Should Be Making

2:15 PM - 3:00 PM Thursday, November 17

Expo Hall—Innovation Showcase Stage

It’s no secret that some videos are way more successful than others at supporting learning objectives. But what makes some videos work and others fall flat? This session will highlight four types of video that lend themselves well to learning, and it will equip you with criteria to help you decide which type of video to employ for your project. You’ll look at real examples, discuss what makes them impactful, and get tips to help you craft them with confidence.

Andrea Perry

Instructional Designer

TechSmith

Andrea Perry is an instructional designer at TechSmith with experience writing and designing content for software users. She designs onboarding and tutorials that teach others how to create remarkable videos and images.

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MXC205 Quicker—Cheaper

2:15 PM - 3:00 PM Thursday, November 17

Expo Hall—Management Exchange Stage

Trends show that the volume of custom-developed compliance content and custom content in general is rising. Additionally, much of the content developed over the past 10 years is expiring and must be refreshed.  How should you approach this problem?  Explore the path to quicker, cheaper methods of managing the ever-changing complexities of compliance and custom-developed content. In this session you will learn three key areas of focus that will save you time and money. 

Mark Prasatik

Vice President of User Experience Services

Bluewater

Mark Prastik is the vice president of user experience services at Bluewater Learning. Mark assists clients in aligning learning user experience and reporting/analytics to business strategy because he feels that user learning experience and reporting/analytics are the most predictive factors in the adoption of talent and learning systems and solving business problems. Mark has more than 25 years’ experience in employee training in the areas of oil and gas, aviation, retail, financial services, life sciences, and technology. Mark is certified in instructional design, human performance improvement, and project management and is a past president of ATD Houston.

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STR205 Jailbreaking the LMS: Making Your Learning Program Work for Millennials

2:15 PM - 3:00 PM Thursday, November 17

Expo Hall—Strategic Solutions Stage

Millennials make up a quarter of the US population and will be a majority of the workforce in less than 10 years. Learning is a priority for Millennials, but how they learn differs greatly from previous generations, and new approaches are needed. This session will explore Millennial learning needs and discuss strategies that will engage them and keep them coming back for more.

Tad Goltra

Vice President of Product Management

EBSCO

Tad Goltra is a vice president of product management at EBSCO, which provides best-practices content to facilitate employee soft skills development. EBSCO’s Leadership & Management Learning Center features content from thought leaders in a variety of formats, including summaries of business books, articles, and videos, and has won awards from Chief Learning Officer magazine, Brandon Hall Group, and others.

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601 Gaming Away the Leadership Gap

3:00 PM - 4:00 PM Thursday, November 17

113

Poor leadership is a significant drain on organizations, with some estimates claiming it costs the US economy billion of dollars a year. That’s why leadership development remains a top priority for many companies. But while organizations want to invest in this training, in many cases the training they offer doesn’t fully meet the needs of the leaders taking it. So where should you look for inspiration on how to make your leadership development more effective? Games!

In this session, you’ll examine a number of ways to build leadership experience through gaming. You’ll uncover the psychological benefits derived from games like Candy Crush. You’ll then explore the ways adults build leadership capabilities by looking at how chess players master their art. Finally, you’ll discover the advantages of practicing high-stakes skills in game-like environments, much like pilots do in flight simulators. And throughout this talk, you’ll find out how organizations are already using gaming mechanics successfully to develop leadership capabilities. By the end of this session, you will understand not only how games are effective for learning, but also how serious gaming can close the leadership gap in your organization.

In this session, you will learn:

  • What behavioral science reveals about how complex capabilities such as leadership are developed
  • About the psychological forces that make gaming a powerful learning mechanism
  • Why games can be particularly effective for teaching leadership
  • How you can incorporate serious gaming into your learning and development plans
  • About four best practices for using gaming in leadership development

Audience:
Novice and intermediate designers, developers, and managers.

Technology discussed in this session:
A game created specifically for leadership development.

Cary Harr

Director for the Center of Immersive Learning

Deloitte

Cary Harr, the director for the Center of Immersive Learning for Deloitte, is a senior manager in human capital, with expertise in instructional technology, simulator development, game design, and project management. He has over 20 years of experience in the field of education, has managed the development of highly engaging training interventions for over a decade, and has had products recognized by both Training Magazine and the Brandon Hall Awards. Cary has a special interest in how emerging technologies can enhance human performance through immersion and just-in-time application.

Kelly Monahan

Research Manager

Deloitte

Kelly Monahan is a research manager and subject matter specialist at Deloitte’s Center for Integrated Research. She focuses on cross-industry themes and trends, specifically behavioral economics and leadership implications within organizations. She works with other thought leaders on understanding how these behavioral insights impact leadership development and decision-making. Kelly holds a PhD in organizational leadership with an emphasis in human resource development from Regent University, an MS in strategic leadership from Roberts Wesleyan College, and a BS in business from Rochester Institute of Technology.

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602 Debunk All the Video and Audio Myths!

3:00 PM - 4:00 PM Thursday, November 17

109

Video production and delivery have evolved quickly over the past few years. Unfortunately, pre-2010-era video knowledge often dominates how people consider using video for learning, including their understanding of video files and codecs, streaming specifications and file sizes, video production techniques and styles, and even the role of video in training media. Moreover, these misconceptions actually keep teams from launching the video production processes they’d love to be working on.

This session will rapidly dispel the top video and audio myths held by eLearning developers. You’ll learn more about the technical side of creating video, including which video files, codecs, and optimum export settings you need to know; how streaming services really work and what types of files to give them; and how to work around Internet bandwidth concerns. You’ll also explore project management for video, from how to plan a production so that it can be accomplished in a single day or less to what level of production value is really necessary for good teaching. And, to round things out, you’ll get tips for how to leverage the vast array of free online videos in your training.

In this session, you will learn:

  • Whether or not you need a fancy new camera
  • Whether codecs even matter
  • Whether reducing frame rate actually reduces video bit rate
  • What compression is and how it works
  • Whether you should use your camera’s microphone for recording
  • How to plan your production so that it can be accomplished quickly

Audience:
Novice and intermediate designers, developers, project managers, and managers.

Technology discussed in this session:
Video cameras, video files and codecs, streaming services, audio files and types, and video editing and compiling software.

Ty Marbut

Executive Producer

Ty Marbut Instructional Video

Ty Marbut, executive producer at Ty Marbut Instructional Video, is an independent producer, director, editor, and adviser of instructional multimedia and documentary films. Focusing on training principles drawn from research in cognitive psychology, Ty works with teachers and teams in higher education, private companies, and government to deliver their messages as effectively as possible through multimedia immersion, high level-of-processing interaction, and the efficient use of existing media and human talent. His specialty areas include instructional video production and direction, training others in video production, and interactive video pedagogy.

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603 Interactive Video: Building an Emotional Connection to Drive Behavior

3:00 PM - 4:00 PM Thursday, November 17

124

In a world of fragmented content consumption and constant distraction, how do you not only grab your audience’s attention but also get them to care about your content? One way is to create an emotional connection by putting them in the driver’s seat of the experience. Giving your audience choice both attracts their attention and creates emotional investment, allowing the message you share to go deeper and actually change behavior.

Interactive video is a powerful tool in this shifting landscape. With it, you don’t have to choose between making an emotional connection or providing information: You can instead enjoy the benefits of both. In this session, you’ll find out how interactive video allows your content to speak to an individual instead of generically addressing a broad audience. You’ll also learn more about the rapid development tools available today that can help you easily make your own interactive videos. These tools automate many of the technical details of creating and deploying your content, allowing you more time to focus on making your content authentic, relatable, and engaging.

In this session, you will learn:

  • How interactive video helps get your audience to critical emotional mass
  • How to use interactive video and the “gratitude effect” to drive action and desired behaviors
  • About rapid development interactive video tools in the marketplace today
  • Which data and insights best justify the use of interactive video

Audience:
Intermediate managers, directors, and senior leaders.

Technology discussed in this session:
Rapid development and interactive video technologies.

Caleb Hanson

VP of Product

Rapt Media

Caleb Hanson is a vice president of product at Rapt Media, a role he has held since September 2013. Caleb’s background is in design, UX, and front-end development. He started his career on the digital production side of marketing, where he led the creation of award-winning integrated digital campaigns, and then transitioned into UI/UX and product. His real passion is in startups (both software and consumer packaged goods) where he gets to create cool new products and set them free in the market. Caleb also previously worked as a freelance graphic and web designer after graduating with a degree in visual communication from the University of Massachusetts.

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604 Using the xAPI to Collect Learning Data from Simulations

3:00 PM - 4:00 PM Thursday, November 17

105

You know that taking online courses isn’t the only way to learn. You want to invent new learning formats and experiences that better meet your audience’s needs. However, in many cases you need to include tracking, and the types of learning trackable by traditional learning management systems are limited. The Experience API (xAPI) specification is flexible enough to track a wide range of learning experiences, but it’s a new technology, and barriers to adoption still exist. How do you bridge this gap?

In this case study session, you’ll learn how the American College of Chest Physicians (known as CHEST) used the xAPI and a learning record store to collect learning data from its medical simulations and share the data with its LMS. CHEST’s experience of broadening what training can be tracked will give you a road map to adoption within your own organization. You’ll find out about the technical details, best practices, and lessons learned from CHEST’s experience with the xAPI, which will help you unlock the technology’s potential and deliver more innovative learning experiences.

In this session, you will learn:

  • About the opportunities the xAPI creates for education providers
  • About the advantages and disadvantages of the xAPI compared to earlier technologies like SCORM
  • How to decide what you want to track, and how to translate those objectives into xAPI activity statements
  • Best practices for building your API
  • Which factors to consider when choosing a learning record store (LRS)

Audience:
Intermediate and advanced developers, directors, and senior leaders (VP, CLO, executive, etc.).

Technology discussed in this session:
The Experience API (xAPI), REST, CourseStage Health LMS, Moodle LMS, ADL LRS, LearningLocker LRS, Laerdal Airway Management Trainer.

Click here for the session trailer

Jon Aleckson

CEO

Web Courseworks

Jon Aleckson is the CEO of Web Courseworks. He is an educational leader and a consultant in learning technologies and eLearning, who works with an extensive list of clients on LMS implementation and development, platform alignment and integration, and online curriculum development. This gives him a holistic view of business models, operational practices, and educational approaches in eLearning.

Chad Jackson

Senior Director, Simulation, eLearning & Innovation

American College of Chest Physicians

Chad Jackson is the senior director of simulation, eLearning, and innovation for the American College of Chest Physicians. His teams develop a variety of educational programs for the members of CHEST, including live learning courses, online eLearning programs, virtual patient tours, and games for learning. Chad is active in the simulation community and has conducted numerous presentations and workshops on simulation-enhanced educational programs at regional, national, and international levels. He has a PhD in instructional systems with a focus on simulation-based learning and best practices.

John Ehringer

Director of Technology

Web Courseworks

John Ehringer is a director of technology for Web Courseworks. John provides technology leadership for new innovations such as reporting frameworks and connectivity pilots, including the xAPI and use of SAML for system integrations. John has developed content management systems and learning management systems toward the goal of providing quality, user-friendly online learning experiences since the early part of this century. John’s expertise in the LAMP Stack (Linux, Apache/Lighttpd, MySQL, and PHP 5) guided the build of several platforms for national associations. These components now serve over 200,000 learners at 1,800 separate locations with 65,000 course deliveries to date.

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605 How Today’s Emerging Technologies Can Redefine Your Training

3:00 PM - 4:00 PM Thursday, November 17

111

How do you develop a generation of learners who may have spent more time with video games than in school? How do you leverage the explosion of screens and devices to change behavior among all learners? How do you use the recent growth in affordable virtual reality devices to bring immersion, engagement, and presence to new levels? This is the reality in which you design training. So how do you use these media experiences as inspiration for where L&D should go in the future?

In this session, you’ll learn how various media—like serious games, podcasts, simulations, short-form videos, 3-D immersive experiences, mobile, and virtual reality—are poised to forever change the way people learn and organizations teach. Packed with demos and case studies, the session will cover how leading Fortune 50 companies and government agencies are harnessing gamification, simulation, and digital video to build organizational capabilities. From sales skills taught in a spy-themed game with live-action video, to leadership skills taught with 3-D immersive simulations, to technical skills taught with virtual and augmented reality, these organizations will give you inspiration for how to use today’s multimedia breakthroughs to push what you can do for learning.

In this session, you will learn:

  • How to incorporate gaming elements into your learning programs to make them engaging and inspiring
  • How to develop compelling stories across screens, devices, and formats that inspire the audience to action
  • What leading-edge virtual reality applications actually look like
  • About trends that will impact learning over the next few years

Audience:
Novice and intermediate managers, directors, and senior leaders (VP, CLO, executive, etc.).

Technology discussed in this session:
Mobile and tethered virtual reality; Unity and web-developed games; and short-form online video.

Click here for the session trailer

Anders Gronstedt

President

The Gronstedt Group

Anders Gronstedt, PhD, is president of The Gronstedt Group, which is instrumental in helping global companies like Walmart, Pfizer, Novartis, Bristol Myers Squibb, and Daikin improve performance with their custom-developed multi-player VR simulations and learning games. He is a frequent industry speaker and writer with articles appearing in the Harvard Business Review.

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606 Desperately Seeking Diversity

3:00 PM - 4:00 PM Thursday, November 17

106

When a new director of diversity and inclusion reviewed the courses offered at Johns Hopkins Medicine International, the eLearning development team was surprised to find out just how much work its content needed in order to be current and inclusive. Staff had thought they were practicing diversity and inclusion at a high level, but this review showed that they were way off the mark. Both this review and feedback from newer members of the team helped the eLearning development team realize the nuances to incorporating diversity and challenged them to do better.

While representing diverse populations and cultures in eLearning in challenging, there are solutions. In this session, you’ll learn from the journey Johns Hopkins took in improving diversity and inclusion in its courses. You’ll explore why diversity and inclusion are so important, how to add diversity to your online courses, what you can do to build awareness in the workplace and online, and how to make diversity a priority. In this collaborative session, you’ll share your own input about current practices and projects, learn about best practices, and begin the process of strategic improvement.

In this session, you will learn:

  • How to add diversity to your courses
  • How to identify the benchmarks of diversity and inclusion for your workplace
  • Best practices related to diversity

Audience:
Novice and intermediate managers, directors, and senior leaders (VPs, CLOs, executives, etc.).

Tamara Kravitz

Acting Director myLearning

Johns Hopkins Medicine International

Tamara Kravitz is an acting director for Johns Hopkins Medicine International and manages its learning management system (LMS). In nearly a decade there, Tamara has played an integral role in the launch and growth of myLearning (Johns Hopkins Corporate Training). She is the program’s senior instructional designer, responsible for the development and rollout of multiple online courses, as well as the primary trainer for face-to-face classes in LMS administration and eLearning development software. Tamara is an expert in training strategy and LMS implementation.

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607 Ten Practical Pointers for Working with Diverse Stock Images

3:00 PM - 4:00 PM Thursday, November 17

104

Admit it: You have a love/hate relationship with stock photography websites. Sure, you love how using stock images can inspire your creativity, but you also hate how hard it is to find ones that look genuine and aren’t exaggerated. eLearning developers rely heavily on stock-image-based designs for building workplace eLearning. And it’s not just a problem of finding stock images full of people with the right poses or expressions. The bigger challenge is that the images you find often just don’t feel authentic.

In this session, you’ll learn 10 practical pointers for overcoming these challenges. Explore the research behind authenticity in images and find out how you can modify images to increase their authenticity. The session will cover when it’s acceptable to use stock images and when you should seek alternatives. You’ll learn about websites that provide diverse images, and you’ll leave with loads of free resources and inspiring ideas you can immediately apply to your projects.

In this session, you will learn:

  • What research says about why authentic images really matter for eLearning
  • How to find better-quality, more authentic imagery
  • About specific websites that specialize in diverse imagery
  • Different search terms to broaden the pool of images
  • Easy techniques to add more authenticity to stock photos using tools you may already have
  • When to consider alternatives to stock imagery

Audience:
Novice, intermediate, and advanced designers, developers, project managers, and managers.

Trina Rimmer

Director, Community and Customer Engagement

Articulate

As the director of community and customer engagement with Articulate, Trina uses her many years of eLearning design and development expertise to guide the creation of inspiring content for our community of workplace learning professionals, E-Learning Heroes. Before joining Articulate, Trina worked as an instructional designer, eLearning developer, and writer focused on delivering creative, engaging, and effective learning solutions to various companies, from global aid organizations to Fortune 500s.

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608 Designing and Developing Effective UX for Mobile

3:00 PM - 4:00 PM Thursday, November 17

107

Implementing an effective mobile user experience is challenging. How do you deliver useful information at the time of need without being disruptive to the employee’s workflow? How do you integrate the content effectively within the context of the user’s task at hand? How do you leverage the available technology to reach the target audience? How can you create a mobile app that is “sticky”?

In this session, you’ll build your skills in strategy and guidelines for effective user experience design, both for mobile and other new platforms. The session will examine how user-centered design can produce training that resonates with users. It will then explore the importance of context and how the learner’s environment can greatly affect the UX. As you explore the unique affordances of mobile devices and how they should contribute to your approach, you’ll also look at an actual example deployed in 2016 by a major retailer and uncover the lessons learned from that project.

In this session, you will learn:

  • What mindsets are needed for effective user-centered design
  • How to analyze and evaluate your target audience
  • How the environment affects the user experience, and how to design for context
  • How the wide variety of mobile device capabilities can enhance UX
  • About the unique requirements and demands of mobile UX

Audience:
Novice and intermediate designers, developers, and managers. 

Technology discussed in this session:
Handheld mobile devices (smartphones, tablets) and smart wearable devices (glasses, watches).

Scott McCormick

CEO

Emergent Enterprise

Scott McCormick is a national speaker, CEO, editor and writer. In a 30+ year career he has helped launched three companies including his current business, Emergent Enterprise. He has spoken at ATD CETS Showcase, Learnaplaooza, Augmented World Expo, LiveWorx, Realities360,, and XR Immersive Enterprise 2020. Scott speaks and consults on topics such as emergent technology adoption strategy and user experience and is editor of emergent-enterprise.com, the tech news and insight website. He was featured in the 2019 eBook, What is Augmented Reality? and has delivered strategy webinars and onsite presentations to leaders in healthcare, manufacturing, hospitality, and consulting.

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609 Workplace Stories: Step-by-step Inspiration for eLearning Engagement

3:00 PM - 4:00 PM Thursday, November 17

121

Using workplace stories to engage learners and enhance your content is a hot topic in learning and development. But when you’re getting started with storytelling as an instructional design technique, you’ll likely have a lot of questions about where to find effective stories for this purpose and how to make sure they not only entertain but also foster learning at the same time. You’ll also want to know how best to integrate storytelling techniques in the tools you already use.

In this session, you’ll discover how best to leverage the power of workplace stories in your eLearning projects. You’ll take a look at a broader model for finding and building instructional stories in general, and also explore how to convey these stories using the specific strengths and weaknesses of eLearning. You’ll learn how using stories strategically can boost engagement from your audience, and even how to use stories to motivate them before and after each course. This session will also introduce you to a variety of tools that can help you share these stories in exciting new ways.

In this session, you will learn:

  • What the basic elements of story are, and how to use them to tell a story in the context of eLearning
  • How workplace stories can increase engagement while also teaching and reinforcing content
  • How to find real workplace stories to use in your eLearning
  • How to determine whether your instructional story just entertains or also fosters learning
  • About tools that can help you find and bring to life workplace stories for your eLearning projects

Audience:
Novice and intermediate designers and managers.

Technology discussed in this session:
eLearning development tools (Captivate, Storyline, etc.); animation tools (PowToon, CrazyTalk, etc.); augmented reality tools (Aurasma, etc.); and social media tools (brainstorming, sharing, chat, etc.).

Katie Stroud

Master Story Crafter

Incremental Success

Katie Stroud is a master story crafter at Incremental Success. Her roles in instructional design, technical writing, and consulting led her to develop a story-based approach to address the unspoken culture that lingers in every corporate initiative. The process is based on scientific studies that explain why people do what they do. It helps to find what inspires them to change behaviors in support of corporate goals.

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610 Making Future-focused Platform Decisions with the xAPI

3:00 PM - 4:00 PM Thursday, November 17

108

You’re excited about the promise of an xAPI-enabled world, but you currently have a learning management system and a host of SCORM-based courses that you can’t just get rid of. Early on, it can be difficult to see how you can stay flexible and manage this transition over time. But what if you could get the most out of both an LMS and an LRS (learning record store) at the same time that you move to your next-generation learning and performance infrastructure?

In this session, you’ll quickly review what an LRS is and how it’s both different from and similar to the LMS you already have. You’ll explore your LRS options and find out more about how they work (or don’t work) with your LMS. Should you work with a stand-alone LRS? A front-end xAPI solution with a built-in LRS? An LRS that is aligned with your LMS and your current learning infrastructure? This session will help you make that crucial decision as you plot your organization’s course toward your next-generation learning ecosystem.

In this session, you will learn:

  • About the benefits of an LRS, both in contrast to and in combination with your LMS
  • How to evaluate your LRS options
  • About potential options for your next-generation learning and performance infrastructure
  • Which key partners in your business to engage as you migrate from SCORM to the xAPI

Audience:
Intermediate and advanced designers, developers, and managers. 

Technology discussed in this session:
Learning management systems, learning record stores, and the xAPI.

Megan Torrance

CEO

TorranceLearning

Megan Torrance is CEO and founder of TorranceLearning, which helps organizations connect learning strategy to design, development, data, and ultimately performance. She has more than 25 years of experience in learning design, deployment, and consulting . Megan and the TorranceLearning team are passionate about sharing what works in learning, so they devote considerable time to teaching and sharing about Agile project management for learning experience design and the xAPI. She is the author of Agile for Instructional Designers, The Quick Guide to LLAMA, and Making Sense of xAPI. Megan is also an eCornell Facilitator in the Women's Executive Leadership curriculum.

Rob Houck

Head of Technology Innovation

UL Compliance to Performance

Rob Houck is the head of technology innovation at UL Compliance to Performance. He has provided strategic direction for learning and talent management software, managed software development and support of technology products and services, and overseen software implementations for more than 3.2 million users in 73 organizations. Rob has worked in technology for more than 25 years and has consulting experience ranging from small business to Fortune 100 clients.

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611 Engaging Modern Learners: When to Push and When to Pull

3:00 PM - 4:00 PM Thursday, November 17

114

When you’re developing strategies to engage your learners, you need to keep your audience and their anticipated learning environment top of mind. But with more and more people shifting when and how they want to access training content, it’s more important than ever to make sure your design strategies reflect this. Your success in reaching the modern learner will depend on understanding how these shifts should influence your technology selection, implementation strategy, and design approach.

In this session, you’ll learn more about how the design of learning should be influenced by where and when it is anticipated to occur. You’ll look at best practices from experts on the Five Moments of Learning Need, principles of modern workplace learning, and “push” versus “pull” training culture. Through exploring how to design pull learning for specific environments, when to use microlearning techniques, which media formats can help, and how social technologies may assist you, you’ll be better able to make design decisions that meet the true needs of modern learners.

In this session, you will learn:

  • Why modern learners need a different approach to stay engaged with your content
  • How to integrate best practices on engagement from experts
  • How to design pull learning for specific learning environments
  • When microlearning techniques are most appropriate for increasing engagement
  • How formats like video, infographics, and short eLearning modules support different situations and moments of need
  • What role social and collaborative technologies play in a pull learning environment

Audience:
Intermediate designers, developers, project managers, and managers.

Technology discussed in this session:
Social and collaborative learning tools and microlearning.

Click here for the session trailer

Jennifer Hofmann Dye

Founder and President

InSync Training

Jennifer Hofmann Dye is founder and president of InSync Training. She specializes in the design and delivery of engaging, innovative, and effective modern blended learning. Jennifer has written and contributed to a number of well-received and highly-regarded books including The Synchronous Trainer's Survival Guide: Facilitating Successful Live Online Courses, Meetings, and Events and Live and Online!: Tips, Techniques, and Ready to Use Activities for the Virtual Classroom. Her latest book, Blended Learning (ATD, 2018), introduces a new instructional design model that addresses the needs of the modern workplace and modern learners.

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612 Panel: Designing Accessible Learning Experiences

3:00 PM - 4:00 PM Thursday, November 17

122

Accessibility is about more than just doing the bare minimum for compliance. It’s about the difference you can make when you ensure everyone has equal access to what you’ve designed. While this intent is good, in the real world, actually making all your content accessible can seem like a daunting task. But it doesn’t have to be.

In this session, you’ll find out just how easy it can be to learn how to design for everyone. You’ll hear from a panel of seasoned designers and developers who will share their personal stories about accessibility and how they’ve used best practices to design universal or inclusive solutions. You’ll learn how to start the conversation with stakeholders, create accessibility standards, and even teach others about accessible solutions.

In this session, you will learn:

  • About basic accessibility standards
  • How to create accessible content
  • How to get buy-in from stakeholders
  • About the basics of user research
  • About different types of users

Audience:
Novice designers, developers, managers, directors, and senior leaders (VP, CLO, executive, etc.).

Brian Dusablon (Host)

Founder

Learning Ninjas

Brian Dusablon, the founder of Learning Ninjas, is an entrepreneur, coach, and generalist who has worked in the eLearning industry for over 20 years as a trainer, developer, instructional designer, LMS administrator, project manager, and consultant. At Learning Ninjas, Brian leads a collaborative consultancy focused on creating and teaching about accessible and effective learning solutions and technologies. Working with organizations and individuals, he applies existing and emerging technologies to simplify processes, improve performance, and measure outcomes. Brian frequently speaks on a range of topics, including accessibility, user experience, innovative technologies, and entrepreneurship.

Jean Marrapodi

VP/Senior Instructional Designer

UMB Bank

Jean Marrapodi, Ph.D., CPTD, has designed and developed eLearning for over 20 years in various industries and higher education. Named a Guild Master in 2016 by the eLearning Guild, she is considered an industry thought leader. Over the last 10 years, Marrapodi has presented more than 75 workshops and webinars for industry organizations and has taught over 40 graduate and undergraduate courses at New England College of Business, where she served as director of eLearning. Her expertise lies in her ability to make the complex simple, and pinpoint client needs to drive to business outcomes. She is a soup-to-nuts eLearning designer, able to single-handedly build a project from idea to rollout and work in a specific role on a project team. She is the chief learning architect at Applestar Productions, providing targeted eLearning and custom workshops for her clients.

Jane Bozarth

Director of Research

The Learning Guild

Jane Bozarth, the director of research for the Learning Guild, is a veteran classroom trainer who transitioned to eLearning in the late 1990s and has never looked back. In her previous job as leader of the State of North Carolina's award-winning eLearning program, Jane specialized in finding low-cost ways of providing online training solutions. She is the author of several books, including eLearning Solutions on a Shoestring, Social Media for Trainers, and Show Your Work: The Payoffs and How-To's of Working Out Loud. Jane holds a doctorate in training and development and was awarded the Guild Master Award in 2013 for her accomplishments and contributions to the eLearning community.

Diane Elkins

Owner/Founder

E-Learning Uncovered

Diane Elkins is owner of Artisan E-Learning, a custom eLearning development company, and E-Learning Uncovered, where she helps people build courses they're proud of. She has built a reputation as a national eLearning expert by being a frequent speaker at major industry events for ATD, The Learning Guild, and Training Magazine. Her favorite topics include accessibility, instructional design, and Articulate Storyline. She is co-author of the popular E-Learning Uncovered book series, as well as E-Learning Fundamentals: A Practical Guide, from ATD Press. She is a past board member of the Northeast Florida and Metro DC chapters of ATD.

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613 It Takes Tools to Make a Thing Go Right

3:00 PM - 4:00 PM Thursday, November 17

110

Selecting authoring tools wisely is important! Choosing the right tools will set you up for success, and choosing the wrong tools can lead to disastrous results. Knowing your project’s requirements and the capabilities of the tools help ensure you select the best tools to get the job done. 

This session will draw on a mixture of practical eLearning development experience and widely accepted computer science principles to uncover the pros and cons of various authoring tools. You will learn about authoring tool selection concepts that are relevant for all eLearning and mobile learning programmers. You will see real-world examples from actual eLearning courses and tools.

In this session, you will learn:

  • About the benefits of proper authoring tool selection
  • About the pros and cons of several popular authoring tools
  • About the proper rationale for which authoring tools should be used, based on several scenarios
  • About the impact that responsive design has had on authoring tool selection

Audience:
Intermediate designers, developers, project managers, and managers.

Technology discussed in this session:
HTML, Articulate Storyline, Articulate Studio, Trivantis Lectora Publisher, and Adobe Captivate.

Matt Kurtin

Senior Director, Technology and Visual Design

Innovative Learning Group

Matt Kurtin, Innovative Learning Group's senior director of technology and visual design, provides leadership for ILG's programmers and graphic designers. For over 20 years, he has advised client organizations on their overall technology strategy for learning and performance improvement. Matt provides insight into leading best practices for use of mobile solutions, learning portals, and learning management systems. He consistently applies the latest advances in digital capability, such as augmented and virtual reality, to practical application in learning. Matt has a bachelor's and master's degree in electrical engineering from Virginia Polytechnic Institute and State University.

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614 Critical Thinking—Can You Afford to Ignore It?

3:00 PM - 4:00 PM Thursday, November 17

112

Critical thinking is an incredibly valuable skill in today’s workplace. In fact, the US Department of Labor proclaimed that it’s the raw material of workplace success. But while organizations value this skill, they don’t always systematically seek out and support it. Many employers actually say their employees struggle with critical thinking skills, and most want to provide more development opportunities in this area. How can the L&D field address this gap and help amp up people’s ability to think critically?

In this session, you’ll find out what critical thinking is, what it looks like on the job, and, most importantly, how you can contribute to building expertise in it at your organization. You’ll explore which training forms are most effective for building this complex skill and how mediums like video, mobile, and performance support can play a part. You’ll also find out about research-based methods and strategies to make your critical thinking training more effective. This session will help you create compelling experiences that encourage people to not sleepwalk through work but, instead, actively analyze and evaluate the work they do to make better connections and decisions.

In this session, you will learn:

  • What critical thinking really is, and why it’s so essential to L&D
  • How you can contribute to the development of critical thinking at your organization
  • Research-based methods and strategies you can use in your content to boost critical thinking skills

Audience:
Novice and intermediate designers, developers, managers, directors, and senior leaders (VP, CLO, executive, etc.).

Allison Rossett

Principal

Allison Rossett & Associates

Dr. Allison Rossett, long-time Professor of Educational Technology at San Diego State University, is in the Training magazine HRD Hall of Fame, and was a member of the ASTD International Board of Directors. Recipient of ASTD’s recognition for lifelong contributions to workplace learning and performance and designated a 2008 LEGEND, Allison co-authored Job Aids and Performance Support: Moving from Knowledge in the Classroom to Knowledge Everywhere and a new edition of her book, First Things Fast. Rossett edited The ASTD E-Learning Handbook: Best Practices, Strategies, and Case Studies for an Emerging Field. She also wrote a white paper for the American Management Association, Blended Learning Opportunities and another, on learner engagement, for Adobe Systems. Allison’s client list includes IBM, HP, Ingersoll Rand, the Getty Conservation Institute, Fidelity Investments, Kaiser Permanente, BP, the IRS, Amgen, Royal Bank of Scotland, USAA, National Security Agency, Transportation Security Administration, and several eLearning start-ups. Allison was awarded the Guild Master Award in 2013 for her accomplishments and contributions to the eLearning community.

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615 BYOL: Using Variables in Articulate Storyline

3:00 PM - 4:00 PM Thursday, November 17

101/102

To some, variables may be an unknown function in Articulate Storyline. Many haven’t had the opportunity to use variables or have been confused by them and what they are capable of adding to the learning experience. Whatever the reason for pleading ignorance, this session has it covered!

In this session, you’ll learn the basics of using variables in Articulate Storyline and take your variable use to the next level by exploring how to create some powerful interactions. By the end of this session, you’ll be using variables as if you’d been using them your entire life, and your colleagues won’t stop asking you how you created such cool eLearning!

In this session, you will learn:

  • About the kinds of variables in Articulate Storyline
  • About options available to you when using variables
  • How to use variables to create a progress meter
  • How to use variables to create a closed-captioning effect

Audience:
Novice to advanced designers and developers who have a general understanding of how to use Articulate Storyline.

Technology discussed in this session:
Articulate Storyline (1 or 2).

Participant technology requirements:
A computer with Articulate Storyline 1 or 2 (or a 30-day trial) installed.

Ashley Chiasson

Senior eLearning Developer

Traliant

Ashley Chiasson is an award-winning instructional designer and eLearning developer with over 15 years of experience. She is the senior eLearning developer at Traliant, where she creates high-quality, binge-worthy compliance training. She holds a masters degree in education (post-secondary studies) and a bachelor of arts in linguistics and psychology.

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616 BYOL: Design Thinking for Course Design

3:00 PM - 4:00 PM Thursday, November 17

123

“Design thinking” is a common buzzword in both business and L&D these days. But while the term is talked about at length, the actual process for design thinking and the strategies associated with it are mentioned much less often. What makes design thinking so useful? What strategies do you need to keep in mind while using it? And most importantly, how exactly can you use it to create better courses and content?

In this hands-on session, you’ll build an understanding of the design thinking process and learn how to apply it to the design and development of your learning content. Through reworking a real course or lesson plan that you bring with you to this session, you’ll learn various strategies to assist with gaining a stronger understanding of your learner, generating big ideas, and prototyping the learner experience. You’ll leave this workshop with a practical collection of useful strategies and a concrete beginning to a new course or learning experience!

In this session, you will learn:

  • What design thinking is and how to apply this process to your course design
  • Strategies for researching and empathizing with your learners
  • Methods for collaborating and generating ideas
  • Approaches for prototyping
  • How to apply these concepts to your own work

Audience:
Novice designers.

Technology discussed in this session:
Stormboard.

Technology required:
Attendees will need to sign up for a free Stormboard account.

Kristin Machac

Design Thinking Consultant

Kristin Machac is a Design Thinking consultant She has more than a decade of instructional design experience in corporate and higher education environments. Kristin has led creative thinking and problem-solving workshops, and she has presented regionally and nationally on topics such as solving business problems with design thinking, enhancing online learning with personal interaction, and applying design thinking to course design.

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MB28 Daily Docent Kickoff

7:30 AM - 8:15 AM Friday, November 18

123

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Karen Hyder

Online Event Producer and Speaker Coach

Kaleidoscope Training and Consulting

Karen Hyder, online event producer and speaker coach at Kaleidoscope Training and Consulting, has been teaching about technology since 1991, when she delivered instructor-led software courses for Logical Operations. She was promoted to director of trainer development, helping trainers improve skills and earn certifications. In 1999 she created a course for trainers using virtual classrooms, and helped launch The eLearning Guild Online Forums in 2004. She continues to host The Guild’s Best of DemoFest, and was honored with the Guild’s Guild Master Award. Currently, Karen provides coaching and production support for a series of online courses at Hearing First, a not-for-profit that serves audiology professionals earning CEUs.

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MB29 Getting Jobs as an eLearning Designer or Developer

7:30 AM - 8:15 AM Friday, November 18

104

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Anita Horsley

President

CALEX Learning Consultants

Anita Horsley is the founder and president of CALEX Learning Consultants, where she works with agencies internationally developing eLearning and mLearning. An Adobe certified instructor and expert in Captivate, she provides Adobe Captivate/Presenter and Storyline training and is the Adobe eLearning User Group manager for the Carolinas. Anita holds a master’s degree in education; she also is a technical reviewer for Packt Publishing and Adobe Systems, and an author for Packt Publishing.

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MB30 Overcoming Barriers to Using Open Badges

7:30 AM - 8:15 AM Friday, November 18

105

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Pete Janzow

Sr. Director and Badge Lead

Pearson

Pete Janzow is senior director of business development in support of the enterprise-class badging platform Acclaim at Pearson. With a keen interest in STEM education, Pete continues to work actively in the fields of workforce development, professional credentialing, and technical education. He is a former director of the American Society for Engineering Education, and has diverse work experience that includes working in higher education and professional segments for publishing companies, ed tech startups, and software companies.

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MB31 Staying Connected When Working Remotely

7:30 AM - 8:15 AM Friday, November 18

106

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Laura Payette

Learning Design Consultant

Nielsen

Laura Payette is a learning design consultant with Nielsen. She has seven years of design and development experience in learning and development, spanning roles in a consulting capacity, internally on a small team, and now in the corporate space with Nielsen. In 2013, she won the National Excellence in Training Award from ATMC for her work on automotive safety training. Prior to earning her MEd, Laura spent eight years in marketing and advertising agencies, building client relationships, copywriting and editing, managing projects, and building awareness for the brands and projects she supported. She participates regularly in industry Twitter chats and Skype discussions.

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MB32 Working Around Social Media Policies

7:30 AM - 8:15 AM Friday, November 18

107

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Craig Taylor

Customer Success Manager

HT2 Labs

Craig Taylor, a customer success manager for HT2 Labs, has been involved in the training/L&D field since 1993, when he cut his teeth in the training-delivery world while serving in the British Army. His subsequent learning and development roles have been in the rail, nuclear, healthcare, and financial sectors, where he has worked to help organizations understand the value that current and emerging technologies can bring.

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MB33 Creating an eLearning Portfolio

7:30 AM - 8:15 AM Friday, November 18

108

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Tim Slade

Creator

The eLearning Designer's Academy

Tim Slade is a speaker, author, award-winning freelance eLearning designer, and creator of The eLearning Designer's Academy. Having spent the last decade working to help others elevate their eLearning and visual communications content, Tim has been recognized and awarded within the eLearning industry multiple times for his creative and innovative design aesthetics. Tim is also a regular speaker at international eLearning conferences, a recognized Articulate Super Hero, and author of "The eLearning Designer's Handbook."

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MB34 Making Use of Outdated Tech

7:30 AM - 8:15 AM Friday, November 18

109

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

Frazier Smith

Human Resources Program Manager

SnapAV

Frazier Smith is an HR training manager for SnapAV, the leading manufacturer and distributor of audio, video, networking, surveillance, power, and structured wiring products for custom integrators. Frazier has managed custom learning management systems with over 24,000 users and developed native learning experiences using Swift and xAPI. Frazier holds a master of education in instructional systems technology from UNC–Charlotte and is currently studying for his doctorate at Sam Houston State University in instructional systems technology and design. At DevLearn 2016, Frazier won the Best in Show (Non-Vendor) award for DemoFest.

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MB35 Writing a Winning Conference Speaking Proposal

7:30 AM - 8:15 AM Friday, November 18

110

Kick-start your day with Morning Buzz, the ever-popular “Early Bird” discussions. This is your chance to grab a cup of coffee and meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one another’s experiences.

David Kelly

CEO

The Learning Guild

David Kelly is the CEO of the Learning Guild. David has been a learning and performance consultant and training director for over 20 years. He is a leading voice exploring how technology can be used to enhance training, education, learning, and organizational performance. David is an active member of the learning community, and can frequently be found speaking at industry events. He has previously contributed to organizations including ATD, eLearn Magazine, LINGOs, and more. He can be found online at his website, davidkelly.me, or on Twitter @LnDDave.

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701 Talk to the Elephant: Design for Behavior Change

8:30 AM - 9:30 AM Friday, November 18

124

Frequently, learning design is about showing people how to do the right things, but actually getting them to change their behavior can be another story. It’s particularly challenging to get people to change those intractable habits and behaviors that everyone struggles to avoid, despite the wealth of available information about better choices.

This session will explore how to design with behavior change in mind. You will examine behavior change from a number of different angles, using techniques from the fields of neuroscience, behavioral economics, behavioral psychology, persuasive technology, user experience, and even game design.

In this session, you will learn:

  • How to identify and understand the barriers to behavior change
  • Ways to design solutions that don’t just inform learners, but also inspire behavior change
  • How to use specific models and techniques for designing a change effort

Audience:
Intermediate and advanced designers, developers, and managers.

Julie Dirksen

Learning Strategist

Usable Learning

Julie Dirksen, a learning strategist with Usable Learning, is a consultant and instructional designer with more than 15 years' experience creating highly interactive eLearning experiences for clients ranging from Fortune 500 companies to technology startups to grant-funded research initiatives. She's interested in using neuroscience, change management, and persuasive technology to promote sustainable long-term learning and behavior change. Her MS degree in instructional systems technology is from Indiana University, and she's been an adjunct faculty member at the Minneapolis College of Art and Design. She is the author of Design For How People Learn.

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702 Fifty Tips for Better Video

8:30 AM - 9:30 AM Friday, November 18

114

The popularity of video in learning has grown substantially in recent years, due in large part to how much easier and cheaper it has become to create this content. But while video is a valuable tool, it’s also a medium that most L&D professionals aren’t trained in—and the last thing you want is for that lack of experience to lead to videos that are just plain bad. Thankfully, a little knowledge can go a long way toward improving your video skills. But where do you start?

This session is a fast-paced view on the key tips and tricks that will make an immediate difference in the quality of your videos, including everything from pre-production through production and editing. Instead of focusing on hard-to-implement theory, these tips are instead based on practical and easy-to-follow ideas that you can use immediately. You’ll walk out of this session with 50 simple ways to make what you decide to film (and how you decide to film it) simpler, more effective at conveying your message, and much more engaging for your audience.

In this session, you will learn:

  • How to shorten the production and editing process through pre-planning
  • About the key components of audio and how they can impact your videos
  • Which production techniques, such as lighting and multiple cameras, create more compelling and interesting video
  • Which techniques can help you speed up your filming and avoid re-recording footage

Audience:
Novice and intermediate designers and developers.

Click here for the session trailer

Matthew Pierce

Learning & Video Ambassador

TechSmith

Matthew Pierce, learning & video ambassador from TechSmith, has created videos for learning and marketing for over a decade. He is the lead behind TechSmith Academy, a free platform teaching video and image creation for business, which has been used by tens of thousands of users. He is host of The Visual Lounge Podcast from TechSmith, which streams live on Youtube and LinkedIn weekly. Matthew is a regular speaker at multiple learning and development-focused conferences and is a regular contributor to various training publications.

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703 Using 360-degree Video in Training

8:30 AM - 9:30 AM Friday, November 18

106

Traditional video has become an important and engaging component of training programs. That said, while it’s a fantastic tool for learning, it is still often limited to the linear path or story that it shares. People can watch video, but they can’t control it themselves. But what if L&D professionals created a more immersive world for learners by giving them the ability to explore anything and everything around them? That more interactive video experience is possible now with 360-degree video.

In this session, you’ll learn more about what 360-degree video is, how you can create it, and why you’ll want to use it for training. You’ll explore the technical side by looking at what it takes to capture and edit 360-degree video on a budget and how you can share what you create with your learners. You’ll also look at practical application through experiencing some of the real 360-degree videos that are being used for training and development right now. By the end of this session, you’ll not only know how to create your own 360-degree videos, you’ll also know how to explain the business case for using them.

In this session, you will learn:

  • About the technology you can use to record and edit 360-degree video
  • How to view and share 360-degree video with others
  • How 360-degree video is currently being used in existing training
  • About the strengths and weaknesses of 360-degree video for training development

Audience:
Novice and intermediate designers, developers, managers, and directors.

Technology discussed in this session:
360-degree video recording; Adobe After Effects and Adobe Premiere; 360, VR, and 3-D plugins for Adobe software; the Xiaomi Yi action camera; and 3-D printing.

Destery Hildenbrand

XR Solution Architect

Intellezy

Destery Hildenbrand is an XR solution architect with Intellezy. Destery has over 17 years of experience in training and development and seven years focusing on immersive technologies. Destery has spent time in corporate environments and higher education. Destery's primary focus is helping organizations plan, design, and develop engaging learning experiences through Immersive technology.

Derek Hollingshead

Learning Specialist

Rockwell Collins

Derek Hollingshead is a learning specialist with Rockwell Collins. He holds a master of arts degree in teaching and a bachelor of science in physics. With over five years of experience in the field of training and education, Derek is passionate about finding novel ways to use technology to increase learner engagement and content retention.

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704 The Mental Game of Project Management

8:30 AM - 9:30 AM Friday, November 18

121

It’s not uncommon to focus on trying to find the perfect project management tools for a project. With all the exciting options out there, it’s easy to be tempted. However, research shows that the most important component of project management isn’t the tools you use but is, instead, your mental game. Do you choose collaboration over control? Sponsor communication over hiding, purpose over tasks, or trust over politics? Do your stakeholders believe you can do it? Learn how to get your mental game right to drive project success.

In this session, you’ll find out how to rethink your approach to project management by focusing on the mental side of this work. Using research from Tim Gallwey (author of The Inner Game of Work), Randy Englund (co-author of Project Sponsorship), and Johanna Rothman and Michael Mah (with Cutter Consortium), you’ll see why a significant mindset change is necessary to drive more successful project outcomes. You’ll also discover what you need to do now in order to manage your projects more effectively in the future.

In this session, you will learn:

  • About the five critical success factors that research shows drive project success
  • How to think differently about the project sponsor role and enable, rather than fight with, your sponsor
  • Why you need to apply the critical concept of purpose/context to a project
  • About the unhappy side effects of control and sign-off and what you can do to reduce them
  • Why you only have 45 minutes to do a project charter

Audience:
Novice and intermediate designers, developers, project managers, and managers.

Jean Marrapodi

VP/Senior Instructional Designer

UMB Bank

Jean Marrapodi, Ph.D., CPTD, has designed and developed eLearning for over 20 years in various industries and higher education. Named a Guild Master in 2016 by the eLearning Guild, she is considered an industry thought leader. Over the last 10 years, Marrapodi has presented more than 75 workshops and webinars for industry organizations and has taught over 40 graduate and undergraduate courses at New England College of Business, where she served as director of eLearning. Her expertise lies in her ability to make the complex simple, and pinpoint client needs to drive to business outcomes. She is a soup-to-nuts eLearning designer, able to single-handedly build a project from idea to rollout and work in a specific role on a project team. She is the chief learning architect at Applestar Productions, providing targeted eLearning and custom workshops for her clients.

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705 Go Viral! Activating Everyday Knowledge-sharing Behaviors—at Work

8:30 AM - 9:30 AM Friday, November 18

104

People never want for information at home. When they have a problem, they search the Internet or post a question on social media. When they go to work, everything changes. Vital knowledge remains hidden in a variety of silos. Organizations are unable to leverage the same knowledge-sharing behaviors that drive resources like YouTube and Wikipedia. Employees are then left to fend for themselves—often with negative results.

This session will dig into the knowledge-sharing behaviors that have become so commonplace in daily life and share specific tactics to activate these behaviors in the workplace. The session will explore the role of technology and identify the capabilities needed to enable user contribution. Attendees will discuss proven methods for motivating employees to both share what they know and seek out the information they need to solve problems on their own. The group will also address common barriers to workplace knowledge sharing. The session will demonstrate how a well-crafted curation strategy can help your organization’s knowledge go viral.

In this session, you will learn:

  • How to apply real-world knowledge-sharing behaviors in the workplace
  • How to motivate knowledge sharing at scale within your organization
  • How to select right-fit technology to maximize knowledge sharing
  • How to overcome common organizational barriers to user-generated content
  • How to leverage shared knowledge as the foundation of your organizational learning strategy

Audience:
Novice and intermediate designers, developers, project managers, managers, and directors who have a basic understanding of knowledge management, user-generated content, and related tools.

Technology discussed in this session:
Various knowledge management, sharing, and social tools.

JD Dillon

Chief Learning Architect

Axonify

JD Dillon became a learning and enablement expert over two decades working in operations and talent development with dynamic organizations including Disney, Kaplan, and AMC. A respected author and speaker in the workplace learning community, JD continues to apply his passion for helping people around the world do their best work every day in his role as Axonify's chief learning architect. JD is also the founder of LearnGeek, a workplace learning insights and advisory group.

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706 Using Your Mobile Device to Design, Create, and Explore Learning

8:30 AM - 9:30 AM Friday, November 18

105

Do you feel like you’re not taking advantage of your tablet or smartphone outside of email, text messaging, and a couple apps? Mobile devices can be much more than tools to consume content and conduct conversations. Your mobile device is armed and ready to not only uncover learning opportunities but also help create them.

In this session, you will learn about several amazing apps that will provide new ways for you to explore, learn, and create new content for your learners. The session will examine the various ways you can not only move content on and off your device but also edit it. You will leave this session with new applications, ideas, and approaches to maximize the potential of your best device for learning today!

In this session, you will learn:

  • How to take advantage of your mobile device
  • New ways to be creative with your tablet and phone
  • About new apps and tools to add creative splash to your content
  • How to create, edit, and move content on and off your device

Audience:
Novice to advanced designers, developers, project managers, and managers.

Technology discussed in this session:
iOS, Android, and various mobile apps.

Nick Floro

Learning Architect/Imagineer

Sealworks Interactive Studios

Nick Floro, a co-founder and learning architect at Sealworks Interactive Studios, has over 25 years of experience developing learning solutions, applications, and web platforms. Nick is passionate about how design and technology can enhance learning and loves to share his knowledge and experience to teach, inspire, and motivate. As a learning architect, Nick gets to sketch, imagine, and prototype for each challenge. He has worked with start-ups to Fortune 500 companies to help them understand the technology and develop innovative solutions to support their audiences. Nick has won numerous awards from Apple and organizations for productions and services.

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707 Designing the Right Game for Your Instructional Goal

8:30 AM - 9:30 AM Friday, November 18

112

Many instructional designers would like to incorporate games into their projects but aren’t sure how to get started and often find the prospect of designing a game to be intimidating. What are the various approaches to instructional game design? How do you determine which approach is most appropriate for your instructional need, taking into account your budget and timeline? And how do you get started designing a game?

This session will explore several approaches to instructional game design and, using real-world examples, discuss how to determine which approach is most appropriate for your specific situation. Finally, once you’ve selected your game design approach, this presentation will help you get started designing your game experience.

In this session, you will learn:

  • About several approaches to instructional game design
  • How to select a game design approach relative to need, time, and budget
  • How to get started designing a game experience
  • How to determine whether a game experience is right for your instructional goals

Audience:
Novice, intermediate, and advanced designers, developers, and managers.

Joe Totherow

Senior Learning Technologist

Federal Reserve Bank of St. Louis

Joe Totherow, a senior learning technologist for the Federal Reserve Bank of St. Louis, has been an instructional technologist for 10 years, leveraging technology in creative ways to provide quality instruction to learners. He holds a PhD in philosophy.

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708 Designing and Implementing High-impact Badge Programs

8:30 AM - 9:30 AM Friday, November 18

109

In the past few years, many organizations have introduced recognition and certification programs using digital badges, but too often the results produced by these programs have disappointed. Badge earners don’t bother to claim or share their badges, and as a result, issuing organizations have wasted their time and effort.

In this session, you will learn how IBM, Ingram Micro, and other organizations are designing, implementing, and managing their badge programs to deliver measurable business results. You will learn the types of badges that drive learner engagement, course completion, higher outcomes, and progression of learning. You will see how real-time verification of learning achievements cements badge value for earners and employers, and you’ll explore how keyword skill tagging can demonstrate job market relevance of skills and enhance employability.

In this session, you will learn:

  • How top badge-issuing organizations designed their badge programs
  • What kinds of badges drive learner engagement
  • How real-time verification of badges drives value for employers and badge earners
  • How to create connections between your badges and employability

Audience:
Novice, intermediate, and advanced managers, directors, and senior leaders (VP, CLO, executive, etc.).

Technology discussed in this session:
Digital open badge platforms; LMS, SIS, AMS, and CRM systems.

Click here for the session trailer

Pete Janzow

Sr. Director and Badge Lead

Pearson

Pete Janzow is senior director of business development in support of the enterprise-class badging platform Acclaim at Pearson. With a keen interest in STEM education, Pete continues to work actively in the fields of workforce development, professional credentialing, and technical education. He is a former director of the American Society for Engineering Education, and has diverse work experience that includes working in higher education and professional segments for publishing companies, ed tech startups, and software companies.

Jim Daniels

Senior Program Delivery Leader

IBM

Jim Daniels is a senior program delivery leader for IBM’s education and accreditation growth initiatives aimed at driving transformation and expansion of IBM’s training and skills recognition programs worldwide. He is responsible for delivery architecture and operational strategy for IBM’s Open Badge Program. Jim has served in a range of global leadership roles, with emphasis on education development and delivery, professional consulting, and technical sales business strategy and execution. This includes the development and launch of IBM’s first self-paced virtual course delivery strategy, along with the first self-paced learning library platform leveraged by IBM’s worldwide services and technical sales organization.

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709 The Neuroscience of Design for Virtual Learning

8:30 AM - 9:30 AM Friday, November 18

111

Employees at a global technology giant were enrolling in a popular performance improvement workshop at a rapid clip. The learning activities and exercises were interactive, hands-on, and practical. But wait lists were long, mostly because capacity was limited by the delivery format: two days of face-to-face instructor-led training. The challenge: to scale enrollments while reducing costs, without sacrificing learner engagement. The solution: a brain-friendly virtual learning environment and experience.

In this session, you will hear the story of learning solutions architects and instructional designers who transposed this location-bound workshop to a live, virtual, web-based delivery platform. You will see how their redesign allowed for more course offerings, lower costs, and improvements to learner interaction and engagement. You will learn how they used the latest research from the neuroscience of learning design to accomplish four key design objectives: maximize learner attention and focus on activities and outcomes; induce learner-generated meaning, associations, and insights; stimulate emotional connections to the learning through positive social pressure; and encode new learning in long-term memory through spaced repetition.

In this session, you will learn:

  • Four key principles of the neuroscience of learning
  • How to maintain learner attention and focus in a virtual learning environment
  • How to stimulate learner-generated meaning and insights
  • How to design for emotional commitment to the learning through positive social pressure
  • How to use spaced repetition effectively to encode learning to long-term memory

Audience:
Novice, intermediate, and advanced designers, developers, project managers, managers, and directors.

Technology discussed in this session:
WebEx, Adobe Connect, and Citrix.

Joe Pulichino

Principal Consultant

Athena Learning Solutions

Dr. Joe Pulichino is principal consultant at Athena Learning Solutions. Joe has been a leader in the field of learning and development for over 40 years. His expertise covers compliance & ethics; leadership development; sales and technical training; human capital and talent management; and training assessment and evaluation. He holds an EdD in education technology from Pepperdine University. He is the author of the LinkedIn Learning courses Brain-based eLearning Design and Instructional Design Essentials. Formerly research director at The eLearning Guild, Joe has published widely in business and academic journals and has presented his research at many industry conferences.

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710 Seven Proven Strategies for Creating Effective Responsive Online Courses

8:30 AM - 9:30 AM Friday, November 18

108

It’s difficult to create an eLearning course that is optimized for all devices (phone, tablet, laptop, etc.). There’s a reason that, although most of the web is now designed responsively, there are still few instances of good responsive design in eLearning. Many of today’s eLearning courses do not function and flow like the other apps that people use every day. The result? A learning experience that is full of friction.

In this session, you will learn seven key strategies for creating eLearning courses that remove the frictions of clunky design. With responsive design and a user-centered design process, you can create learning experiences that people will love. You will see actual examples and discuss the details of a real project. You’ll get plenty of actionable takeaways and effective tools to use on your own projects!

In this session, you will learn:

  • How to approach a responsive design project
  • How to remove clutter in design
  • How to create cost-effective templates
  • About a new approach to creating user-centric learning
  • How to create what users will love

Audience:
Novice to intermediate project managers, managers, and directors.

Technology discussed in this session:
HTML5, responsive design, phones, tablets, laptops and desktops, Proto.io, Balsamiq Mockups, and user testing.

Click here for the session trailer

Todd Macey

President

Vital Learning

Todd Macey is the president of Vital Learning, where he leads a world- class team and partner network to deliver award-winning training and development solutions for today's managers.

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711 Designing Learner Personas: The New Needs Analysis

8:30 AM - 9:30 AM Friday, November 18

122

With the advent of so many new technologies, ensuring the learner has the best access to the right-size, right-format content, delivered at the right time, is challenging. Coupled with rapid development cycles, this means designers have less time to do thorough or extremely detailed needs analysis.

Take time and do your homework! What is motivating your learners? How do their goals and experiences alter your learning strategy? Why do you care about their feelings or emotions? In this session, you will explore strategies used in learning and marketing to identify techniques to tackle learner needs as you design learner personas. You will learn about a tool that can capture these personas, and finally, you will find out how to use user stories to showcase these learner profiles.

In this session, you will learn:

  • New approaches to tackle learner needs
  • How to capture personas within a new tool or framework
  • How to craft user stories to showcase learner interaction with learning components and technologies
  • How to assess ways in which learning can utilize techniques from the field of marketing

Audience:
Novice to advanced designers, developers, and managers.

Sara Thompson

Digital Transformation Consultant

CLO

Sara Thompson is a digital transformation consultant and learning technology leader with over 15 years of experience driving innovation in retail operations. Her career is defined by a relentless pursuit of efficiency and automation, leveraging her expertise in learning design, digital solutions, and data analytics. Throughout her professional journey, Sara has consistently demonstrated her ability to bridge the gap between traditional retail practices and cutting-edge digital technologies. She has successfully implemented transformative solutions that enhance operational excellence while aligning with customer-centric values. Sara's passion for process efficiency and automation is the driving force behind her work. As a sought-after consultant and thought leader, she continues to shape the future of retail by pioneering innovative solutions and equipping teams with the skills and knowledge they need to thrive in the digital age.

Lacey Jennings

Service Delivery Leader

Xerox Learning Services

Lacey Jennings is a service delivery leader at Xerox Learning Services, where she partners with business leaders to create and implement enterprise learning services that enhance performance and drive business impact for clients in the high-tech sector. She is also an experienced business advisor, client manager, and learning practitioner. Before joining Xerox, Lacey was a manager of custom instructional design for PDI Ninth House, now KornFerry, and led its multimillion-dollar product development effort for The 7 Habits of Highly Effective People: Interactive Edition. More recently, her teams received nine industry awards in 2014. Lacey holds an MEd from George Mason University.

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712 Flash Is Dead! Long Live Animate

8:30 AM - 9:30 AM Friday, November 18

107

Flash has been losing popularity as an eLearning development tool. Coinciding with its decline is the rise of Adobe Animate, which provides the ability to create compelling and interactive HTML5-based eLearning. Adobe Animate has emerged as an effective alternative to hand coding.

In this session, you will learn that even those with extensive Flash experience can easily make the jump to HTML5 programming by switching to Animate. You will learn some important tips and tricks for making the switch and gain key insights you will need in order to start programming in Adobe Animate.

In this session, you will learn:

  • The basics of Adobe Animate
  • About the differences between HTML5 and SWF
  • About the similarities and differences between ActionScript and JavaScript
  • About the various options for exporting files

Audience:
Intermediate designers.

Technology discussed in this session:
Adobe Animate.

Thomas Toth

Managing Director

dWeb Studios, Inc.

Thomas Toth is an award-winning web designer and technical educator, recognized as a leader and expert in the field of eLearning. Thomas is the author of several books on eLearning, and was a contributing author to Michael Allen’s 2012 e-Learning Annual. He is an expert in Flash/multimedia design, and uses these to create user-friendly online learning programs that are graphically dynamic and easy to navigate. Thomas Toth regularly speaks on topics including eLearning design and general web-based technology. A Certified Developer, he holds a BA in communications from California State University, Fullerton and a master's in educational technology from Pepperdine University.

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713 The Quantified Learner: Using Wearables to Enhance Training

8:30 AM - 9:30 AM Friday, November 18

110

L&D professionals constantly strive to create useful and meaningful content. But while they often use interviews, profiles, test results, and more to try to understand the people they design for, these things don’t always paint the full picture. But what if you could bring in even more data about your audience? You may have heard of the “Quantified Self,” a movement that recommends using technology to track a wide range of data about yourself and, through that information, to get to know yourself better. Can you apply this mission to the field of L&D? And if so, how can you go about collecting those data and interpreting the results?

In this session, you’ll explore one of the best sources for these deeper data: wearable technologies. You’ll discuss popular consumer products (such as the Fitbit, Spire, and Apple Watch), new emerging trends (like the Emotiv Insight), and how to use all of these tools to enhance learning and development approaches. You’ll also take a look at how you can use these wearable technologies for an important goal: improving performance.

In this session, you will learn:

  • About some of the latest wearable technologies, such as Spire and Emotiv Insight
  • Hands-on tips and tricks on how to use those technologies for learning
  • How learner analytics can aid an L&D approach
  • How the Emotiv Insight works, through a live demo

Audience:
Novice and intermediate designers, developers, and managers.

Technology discussed in this session:
Spire, Apple Watch, Fitbit, and Emotiv Insight.

Click here for the session trailer

 

Mathias Vermeulen

Founder

Winston Wolfe

Mathias Vermeulen, the owner of Winston Wolfe Innovative HR Solutions, has an eight-year track record in L&D and HR management. He received Belgian Learning & Development Awards in 2010 & 2011 and a nomination for 2013. Topics for the 2011 & 2013 awards were in the game-based learning and gamification domain.

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714 Not Everything That Can Be Counted Counts: Learning Analytics That Matter

8:30 AM - 9:30 AM Friday, November 18

113

Technology like xAPI has provided the learning industry with the opportunity to track anything, anywhere, and L&D and HR leaders are hailing the arrival of people analytics. These advances provide substantially more data about the people in an organization, but what do you do with the data? Are you gathering the right information? Where do you even start?

If you’re suffering from data overload and hungry for meaning, then start with metrics: what you want to measure, why, and how. In this session, you’ll take a tour of some of the most interesting examples of people and learning analytics in action. Then you’ll discover the components of effective metrics and find out what technologies are available to measure them. Finally, you’ll work to co-create a set of meaningful metrics that you and your organization can use to increase your ability to gain effective insights from the data you’re collecting.

In this session, you will learn:

  • What learning analytics look like in practice
  • How to identify the elements of an effective metric
  • What technologies will effectively measure each type of metric
  • How to create a learning metric that is meaningful to you and your organization

Audience:
Intermediate designers, developers, managers, directors, and senior leaders (VP, CLO, executive, etc.).

Technology discussed in this session:
Workforce analytics applications (SuccessFactors Workforce Analytics, IBM Kenexa Talent Insights), Google web analytics, xAPI, Qstream, and performance management/customer relationship management applications (Workday, Salesforce.com).

Jessica Knox

Chief Operating Officer

Metrix Group

Jessica Knox is the chief operating officer of Metrix Group, where she has had a career leading strategic, large-scale learning design and development projects. An emerging leader in the learning industry in Canada, she is passionate about solving problems in the learning space and especially dedicated to shaping how learning technology can deliver improved business results. Jessica’s clients include top pharmaceutical and biotechnology companies, major Canadian financial institutions, and government agencies.

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715 BYOL: Top Five Tips to Create Interactive Mobile Learning with Captivate

8:30 AM - 9:30 AM Friday, November 18

123

When building interactive screens, you need to put some thought into how to place the objects on the screen. And for responsive interaction, you need to take a step further and think about how to display the interactive objects in different breakpoints so that learners can interact with the content easily.

During this hands-on session, you will learn how to create responsive eLearning courses with ease using Adobe Captivate 9. Learn about the best practices for tweaking interactive screens, like accordions, tabs, drag-and-drop interactions, etc., to make them look good and function well on different devices. Along the way, learn about the best size and position settings for different types of objects in Adobe Captivate 9. And finally, publish the course as a single project and automatically deliver the most appropriate experience for your learner’s device.

In this session, you will learn:

  • How to create responsive courses with Captivate
  • How to modify the size and position of objects
  • How to create responsive interactions
  • How to modify the placement of interactive objects in different breakpoints

Audience:
Intermediate to advanced designers and developers who have basic Captivate skills.

Technology discussed in this session:
Adobe Captivate.

Participant technology requirements:
Latest version of Adobe Captivate (Captivate 9).

Pooja Jaisingh

Senior Director, Digital Learning

Icertis

Pooja Jaisingh works as a senior director of digital learning at Icertis. She has created several award-winning eLearning courses and authored books and video courses on eLearning tools and technologies. In her previous roles, she worked as a principal eLearning evangelist at Adobe and chief learning geek at a start-up. Pooja is CPTD-, and COTP-certified. She holds a master’s degree in education & economics and a doctorate in educational technology.

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716 BYOL: 508 Compliance and WCAG 2.0 in Storyline

8:30 AM - 9:30 AM Friday, November 18

101/102

What is 508 compliance? What is WCAG 2.0? How can you make your courses compliant? What is the easiest way to create alternate text? How does a course that is taken by someone using JAWS even function? How can you make sure you’re thinking of your learner? These are some of the questions that demand answers for the Storyline user, as many instructional designers lack both the understanding of what 508 compliance really means and the competence to effectively develop compliant courses.

In this session, you will see how Articulate Storyline can help you create eLearning modules that are more accessible for users. You will see how a learner uses JAWS to complete your courses. You will learn how to use alternate text to describe screen elements, and you will learn to build courses with closed-captioning effects. Finally, you will leave this session with hands-on understanding of the Storyline features that support accessible content.

In this session, you will learn:

  • What 508 compliance and WCAG 2.0 mean to you as a developer
  • How to view a course through a learner utilizing JAWS
  • How to create appropriate alternate text for objects
  • How to create closed-caption text for your learners

Audience:
Novice to intermediate designers, developers, and project managers who are familiar and comfortable with Windows, the Storyline user interface, and eLearning concepts.

Technology discussed in this session:
Articulate Storyline 2; Windows 7, 8, or 10, or Mac running Parallels; Adobe Flash Player 10.3 or later; JAWS screen reader program.

Participant technology requirements:
Laptop (PC or Mac running Windows); Storyline 2, update 5 or later (installed and operating).

Click here for the session trailer

Stefanie Lawless

VP Training

Yukon Learning

Stefanie Lawless is the vice president of training at Yukon Learning, where she manages the design and development of customizable off-the-shelf courseware in Rapid Course and provides virtual training for the Articulate suite of tools. She has spent more than 10 years training people on software products and policies, as well as developing eLearning content and custom courseware for organizations worldwide. Stefanie holds a BS in information technology and an MBA from Western Governor's University.

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801 The Magic Behind Interactive Webinars

10:00 AM - 11:00 AM Friday, November 18

124

Have you ever watched a really engaging web-based conference session and wondered, “How’d they do that?” When slides or polls appear or videos pop up and play automatically, it’s not magic! There’s a person behind every action who must click, type, or drag to make things happen. And learning how to use these features when you run your own webinars is surprisingly easy.

If you’ve always been a participant and never a presenter, this session will give you a behind-the-scenes peek at how interactivity in webinars can be done. To get started, you’ll explore the Adobe Connect software from a presenter’s point of view so you can see what aspects of it you’ve been missing. You’ll find out more about how to choose the right kind of webinar room to set up, which settings you’ll want to customize to get ready for interactions, how to work with participant questions and tech problems, and what the main differences are between the presenter view and the participant view.

In this session, you will learn:

  • How to choose the right type of webinar room (meeting, training, event, webinar) for your event
  • How to customize settings and features to accommodate planned interactions
  • How to manage participant questions and technical issues
  • What presenters do that participants don’t see

Audience:
Novice and intermediate designers and managers.

Technology discussed in this session:
Adobe Connect.

Karen Hyder

Online Event Producer and Speaker Coach

Kaleidoscope Training and Consulting

Karen Hyder, online event producer and speaker coach at Kaleidoscope Training and Consulting, has been teaching about technology since 1991, when she delivered instructor-led software courses for Logical Operations. She was promoted to director of trainer development, helping trainers improve skills and earn certifications. In 1999 she created a course for trainers using virtual classrooms, and helped launch The eLearning Guild Online Forums in 2004. She continues to host The Guild’s Best of DemoFest, and was honored with the Guild’s Guild Master Award. Currently, Karen provides coaching and production support for a series of online courses at Hearing First, a not-for-profit that serves audiology professionals earning CEUs.

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802 The Power of Sound: Simple Tips for Audio Editing

10:00 AM - 11:00 AM Friday, November 18

113

Audio can be one of the most powerful tools in your toolbox when it comes to creating effective and impactful eLearning. Bad audio, however, can be one of the most destructive tools—distracting the learner and making your course feel unprofessional or unfinished. Don’t let your courses fall prey to bad audio. There are easy steps you can take to create high-quality audio without big-budget voice talent!

This session will explore some easy ways to create high-quality and professional-sounding audio files for your eLearning modules. You will go through the entire audio-recording journey, starting with some tips and best practices for choosing your microphone, setting up your “sound studio,” and recording your own audio. Next, you’ll learn about different software (free and paid) to help you edit that awesome audio you just recorded, and finally, you’ll bring it home by learning some quick and easy—but highly effective—audio editing techniques to clean up that audio and make it shine!

In this session, you will learn:

  • Which type of microphone is most suited for your recording needs
  • Tips and tricks for recording your own audio, including how to set up your own basic studio
  • About different audio editing software available to developers
  • How to quickly and effectively edit your audio files

Audience:
Novice and intermediate designers, developers, project managers, and managers.

Technology discussed in this session:
Adobe Audition, Audacity (and other free audio editing software), and studio microphones and accessories.

Vicky Hale

Chief Learning Officer

GAAP Dynamics

Vicky Hale is a director of eLearning at GAAP Dynamics. With a degree in accounting (and a minor in visual arts) from the University of Richmond, her path to the learning community has been nontraditional. Vicky began her career as an auditor at PwC and still holds an active CPA license. A desire for teaching and the need for a more creative outlet led her to GAAP Dynamics, where she spearheaded the company's eLearning initiative. She is passionate about instructing, accounting, eLearning, and marketing, and looking for ways to combine them all!

Ben Davenport

Training Specialist

GAAP Dynamics

Ben Davenport is a training specialist at GAAP Dynamics, a company that creates fun and interactive accounting and auditing training for accounting firms and companies worldwide. Ben holds bachelor's and master's degrees in accounting from the University of Virginia and began his career with Ernst & Young. At GAAP Dynamics, Ben facilitates accounting training for companies and accounting firms in the United States and around the world.

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803 Avoiding Camera Tech Overload: Five Ways to Choose the Best Video Camera

10:00 AM - 11:00 AM Friday, November 18

105

When new technology hits the market, there is often a push to incorporate it into all upcoming projects. You may hear statements such as “We need a GoPro video” when what the speaker really means is, “We need a high-energy, action-oriented video.” When you know what is needed, not just what is wanted, you can make informed purchasing decisions to help ensure that the efforts are high-quality and in budget.

In this session, you will learn how to separate your vision in your project from the devices you use to record it. Then you will be able to approach each project with fresh eyes for a strong, effective end product, regardless of whether it uses the “latest and greatest” camera gear. In the process, you will find out how to save a lot of resources (i.e., money) without losing any quality from your final product. Finally, you’ll learn about a variety of cameras to gain a better understanding of what they do well, and when to grab something better.

In this session, you will learn:

  • About the strengths of each type of camera
  • About the weaknesses of each type of camera
  • How to view your video project from a tech-savvy perspective
  • No-nonsense advice to prepare you for the technical conversations necessary to make a video project look great

Audience:
Novice and intermediate designers, developers, project managers, and managers.

Technology discussed in this session:
GoPro, Action Cam, full auto home movie cameras, “prosumer” and professional full manual video cameras, DSLR, and cinema-quality digital movie cameras.

Tori Simokov

Enhanced Engagement Team Coordinator

Alliance Data

Tori Simokov, the enhanced engagement team coordinator at Alliance Data, is an experienced visual designer specializing in graphic design and photo editing. Tori dove head-first into the world of DSLR cameras at age 11 and has been exploring the medium ever since. Her current work at Alliance Data includes graphic design and video production for several S&P 500 retailers.

Ryan Schlagbaum

Sr. Coordinator

Alliance Data

Ryan Schlagbaum, a senior coordinator at Alliance Data, is a Cindy Award recipient and seven-time Emmy Award-winning cinematographer. Formerly a freelance multimedia producer, he currently works with a team of training developers at Alliance Data. Over more than a decade, Ryan has worked on productions of every scale, from industrials to television commercials to feature films. He has also taught summer programming classes through the Wexner Center for the Arts and the Delaware City School District (Ohio). To Ryan, the only thing more fun than making a great video project is helping other people make their own great video project.

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804 Building Social Learning with Social Media at Work

10:00 AM - 11:00 AM Friday, November 18

121

As communications and technologies continue to change, there is increased pressure on corporate workers to keep up with these changes, learn on the job, improve time to competency, and increase productivity. In addition, demographics are changing. Older workers are retiring, resulting in a loss of valuable internal corporate knowledge, while organizations must continually hire new, less experienced workers to replace them. There is a need to capture and share the knowledge that helps new workers improve performance and continue to learn over time. Using social media at work can be a compelling solution to this dilemma, offering informal learning solutions on a just-in-time basis.

In this session, you will discuss the components of successful social media use within a corporate environment. You will find out about skills that people in L&D need in order to benefit from social media and to implement it at work, including optimal characteristics, behaviors, and experiences. You will discover obstacles learners may encounter as well as the multiple benefits they can experience through participation. You will also explore different use cases that can help you build a stronger community of learners and enhance social learning at work.

In this session, you will learn:

  • About the value of social media use for the learning professional as part of an enhanced toolkit
  • How social media can help workers find expertise and solutions more rapidly, on a just-in-time basis, for increased performance
  • About the optimal learner characteristics and skills for social media implementation
  • About common barriers to successful social media implementation that you should expect
  • About the specific benefits of using social media in a corporate workplace

Audience:
Novice, intermediate, and advanced designers, managers, directors, and senior leaders (VP, CLO, executive, etc.).

Technology discussed in this session:
Twitter and internal social tools such as Yammer.

Susan Genden

Instructional Designer/Performance Consultant

Ford Motor Co.

Susan Genden has been an instructional designer and performance consultant at Ford Motor Co. since 2008. Susan is passionate about implementing more learner-centered learning options. Her goal is to help people learn and perform more effectively by providing them with innovative, timely, and effective learning solutions. For over 17 years, before joining Ford, Susan designed and delivered communications and training as the owner of Genden Design. Her education includes a PhD and MEd in instructional technology, and a graduate certificate in communication and new media.

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805 Project Management for Video eLearning

10:00 AM - 11:00 AM Friday, November 18

104

When they go right, video projects can go incredibly right! But when they go wrong, they can go very, very wrong. The stakes are higher with eLearning in video form because of the costs, expectations, and limitations in making updates to content.

In this session, you’ll learn about whom to solicit and accept feedback from, how to sidestep IT roadblocks, where to store those massive source files, what content should never be made into a video in the first place, and how to know when your project has gone off track. You’ll also examine proven strategies and methodologies that will allow you to produce more videos faster and increase learning quality.

In this session, you will learn:

  • How to spot train wrecks in the making
  • How to plan to your available budget and timeline
  • How to communicate appropriately with SMEs, management, legal, IT, etc.
  • How to address fears and questions about managing video eLearning projects
  • How to draft an action plan to hit the ground running immediately

Audience:
Intermediate and advanced designers, developers, project managers, and managers.

Technology discussed in this session:
Video production tools, project tracking tools, and learning management systems.

Sam Rogers

President

Snap Synapse

Sam Rogers, the president of Snap Synapse, creates more effective, efficient, and engaging ways to deliver learning for clients including Google, Capital One, Deloitte, and AAA. He produced YouTube’s first online certification training, and he is a writer, director, producer, composer, and performer for stage and screen. Sam also writes and speaks frequently at conferences, sharing his passion for solving the problems that matter and inspiring learners to action.

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806 The Future of Learning Is Spelled SMS

10:00 AM - 11:00 AM Friday, November 18

122

You are trying to reach the untethered modern learner: someone who rarely comes into the office and won’t sit for any eLearning module longer than five minutes. These learners want learning and performance support to be on demand, like Netflix, and conveniently located on their mobile devices, like Airbnb and Uber. To reach this audience, you want to encourage their learning to be as habitual as checking their phones. So why not provide effective learning experiences through a simple, easy and habitual tool they use every day: Short Message Service (SMS)?

In this session, you’ll learn how to engage this type of audience with learning delivered directly to their mobile phones via text messages. You’ll explore how the approach of popular messaging apps, like Whatsapp, Facebook Messenger, Kik, and Telegram, can help you design learning that is micro in size but powerful in outcome. You’ll also discover how to track data with this solution, look at successful real-world examples of this approach, and even uncover how using bots can fit in to the equation!

In this session, you will learn:

  • How to deliver effective training via SMS
  • How bots work inside messaging services and platforms
  • Ways to track data and statistics to help measure effectiveness
  • About effective real-world examples of SMS-based training

Audience:
Novice and intermediate designers, developers, managers, directors, and senior leaders (VP, CLO, executive, etc.).

Click here for the session trailer

Jamie Good

Chief Learning Strategist

360Learning

As 360Learning's Chief Learning Strategist, Jamie Good helps business leaders connect the dots between training strategy and business impact to improve performance and efficiency. He's been a featured keynote speaker and conference presenter worldwide, including DevLearn in Vegas and Learning Technologies UK in London. Previously, he designed and delivered cutting-edge training solutions for a wide range of organizations: MasterCard Foundation, Ontario Public Service, TJX, and Moneris.

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807 Developing eLearning like a Marketing Professional

10:00 AM - 11:00 AM Friday, November 18

111

eLearning has fallen behind other sectors in developing engaging, immersive experiences. While the world of advertising is continually exploring new ways to affect people’s habits and decisions, eLearning developers often focus purely on knowledge acquisition. This session will explore how the psychology of marketing can affect the efficacy of eLearning.

In this session, you will learn marketing techniques that you can apply to eLearning development for a more comprehensive approach to learning. You will explore psychological perspectives on learning and developing healthy habits. Learn about key strategies for supporting the needs of the whole student, including the social and emotional components that create impactful learning. You will be able to identify how learning resources can be leveraged to their full potential: not just to relay knowledge, but to inspire behavioral change.

In this session, you will learn:

  • About straightforward changes you can make to dramatically increase the impact of your learning resources
  • From examples of different eLearning approaches to understand the differences that make a difference
  • About the psychology behind behavioral change, and how to apply it to eLearning design
  • How to ensure your eLearning resources are developed with the whole student in mind

Audience:
Novice, intermediate, and advanced designers, developers, project managers, managers, and directors.

Technology discussed in this session:
Adobe Captivate and Articulate Storyline.

Click here for the session trailer

Juliana Trichilo Cina

Solutions Director

Learnography

Juliana Trichilo Cina is a solutions director with Learnography. Holding BA and MA degrees, she is a marketing, communications, and business development professional with experience in the private, public, and nonprofit sectors. Juliana is a University of Toronto alumna who has focused her career on effective communication. From marketing to conflict resolution, she has spent more than 10 years exploring how to effectively communicate and avoid the negative consequences of broken dialogue. Her professional experience includes education standards policy work, marketing and business development, coaching, and communications-specific adult education.

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808 Got Style? The Importance of Style Guides in Training

10:00 AM - 11:00 AM Friday, November 18

112

Some of the best training out there looks like it was developed by a single designer, regardless of how many people worked on it. But often when more than one learning professional is in the mix and there aren’t established design standards, even with the best of intentions the final product suffers from inconsistency and results in training that looks hodgepodge. The bigger the team, the worse that inconsistency can become. Consistency is key—and the solution resides in detailed style guides, design documents, and templates to make your work look polished and professional.

In this session, you’ll discover how using style guides for your team projects can lead to quicker development times, more consistency, and easier decisions about the look and feel of future projects. You’ll explore what a detailed approach to style guides looks like and discover best practices to use in creating your own. Developing and using these style guides will save countless hours—time that you can spend making more top-notch training instead of trying to clean up inconsistency.

In this session, you will learn:

  • How to judge whether something needs a standard “style”
  • About the importance of templates
  • What a design document is
  • How to create a style guide in Microsoft Word, and why you need one
  • How to use screenshots to enhance your style guide
  • How to know when you need to update your style guide

Audience:
Novice and intermediate designers, developers, project managers, and managers.

Technology discussed in this session:
Microsoft Word, PowerPoint, Adobe Illustrator, Adobe Photoshop, Adobe Flash, and Snagit.

Tina Turner

Multimedia Design Analyst Senior

SAIC

Tina Turner, a senior multimedia design analyst with SAIC, is a trained artist who has been in the graphic design field for 20 years. Since joining SAIC five years ago, she has been learning, researching, and creating eLearning products with a highly skilled team of design and training specialists. Tina’s software knowledge includes the Microsoft Office Suite; Lectora; and Adobe Photoshop, Illustrator, Flash, Audition, Edge, and Captivate, among others.

Colleen Dickens

Senior Instructional Designer

SAIC

Colleen Dickens is a senior instructional designer with SAIC. Before joining SAIC, she served with the Coast Guard, where she spent four years as instructor for the Electronics Technician School. Upon retirement, she worked as an OSHA authorized instructor. Colleen graduated from the University of Phoenix with a bachelor of science degree in criminal justice, then went on to complete both her master of science degree and her doctorate in psychology.

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809 Sales Enablement and Beyond: Using Games to Drive Performance

10:00 AM - 11:00 AM Friday, November 18

109

Yesterday’s sales enablement strategies are no longer enough for the “new normal” that most L&D professionals face. The marketplace grows more competitive each year, and the regulatory landscape is always shifting. Trainers must help reps become trusted partners to their customers, and that means moving beyond just features and benefits selling.

In this session, you will explore several examples in which a game-based solution was used to both engage sales reps and help them retain critical knowledge. You will learn how to identify various learner personas, create the right game-based learning experience for the learning need, and implement games effectively.

In this session, you will learn:

  • Which kinds of sales enablement learning objectives lend themselves well to a game-based approach
  • How to use a planning worksheet to identify learner personas and plan a sales enablement program that targets those personas
  • Seven best practices for implementing a new learning technology such as game-based learning or gamification
  • How to identify attributes of effective game design based on examples shown in session

Audience:
Novice and intermediate designers, managers, and directors who have a basic understanding of the training needs specific to sales reps.

Sharon Boller

President and Chief Product Officer

Bottom-Line Performance

Sharon Boller is president and chief product officer of Bottom-Line Performance (BLP), a learning-solutions firm she founded in 1995. Sharon has grown BLP from a single-woman sole proprietorship to a $3 million+ company with 30 team members. Under her direction, BLP created the Knowledge Guru learning game platform, a platform that has received numerous industry awards, including the coveted Brandon Hall Gold award for best innovation in gaming and technology (2014). Sharon co-teaches Guild Academy’s Game Design live online course.

Steven Boller

Marketing Director

Bottom-Line Performance

Steven Boller is the marketing director at Bottom-Line Performance. In this role, he gathers industry intelligence from organizations interested in improving the performance of their employees through instructionally sound learning solutions and innovative approaches such as game-based learning and retention-driven learning strategies. He has authored more than 100 educational articles both online for eLearningIndustry, Bottom- Line Performance, and Knowledge Guru and in print for the Life Science Trainer and Educator Network’s Focus Magazine. He assists with product strategy for the Knowledge Guru game- based learning platform, which has won four Brandon Hall Excellence Awards, including two "Gold" distinctions.

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811 Using Immersive Simulations to Develop Real-world Skills

10:00 AM - 11:00 AM Friday, November 18

114

Simulations can provide learners with safe environments in which to learn how to use new skills through practice and failure. When done well, they give people the opportunity to get things wrong and learn from that experience in a way that has little to no risk involved. They can also be deeply immersive, replicating the actual experience of doing something in a realistic and engaging way. Because of this, they can be incredibly effective tools for learning. But how do you create simulations on your own, particularly if you’re on a tight budget?

In this session, you’ll explore both the learning theory and practical application that you’ll need to start designing simulations that build workplace skills. You’ll learn how to apply game design techniques and architectures to learning, as well as how they can contribute to your learning goals. You’ll also discuss examples of real simulations that are used in the workplace now and look at ideas of where simulations may go in the future to increase their effectiveness.

In this session, you will learn:

  • How to design immersive and engaging simulations
  • How applying aspects of game design can make your simulations more effective
  • About low-cost technologies that are available to help you create simulations yourself
  • How to address the challenges of delivering simulations on mobile devices
  • How to design simulations for an audience that has limited time available for learning

Audience:
Novice and intermediate designers and developers.

Technology discussed in this session:
Browser-based simulations, Unity 3D, augmented reality, virtual reality, Oculus Rift, and Microsoft HoloLens.

Click here for the session trailer

Keith Quinn

Learning Technologies Manager

Scottish Social Services Council

Keith Quinn, the learning technologies manager for the Scottish Social Services Council, has 30 years’ experience in the social-service sector, with 25 of those years spent in learning and development. Throughout his time at the Scottish Social Services Council, Keith has taken on the lead role for the development and implementation of technology-enhanced learning solutions to support workforce development. He has won a number of awards for this work—the Microsoft Prize for eLearning (at the University of Ulster), the Guardian Public Service Award for Innovation, and most recently a Create in Fife Innovation award for an SSSC project to develop mobile-learning resources. His work has also been featured in case studies developed and promoted by the Adobe Corporation.

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812 Seven Weird JavaScript Hacks for Captivate

10:00 AM - 11:00 AM Friday, November 18

107

Captivate’s newest responsive player is built on HTML5 and JavaScript, which opens the door for you to access its code directly. This allows you to go beyond the default features in this tool and make your own customizations. But what kinds of hacks can you actually do with JavaScript, and how do you get started?

In this session, you’ll get a brief introduction to jQuery and start to explore Captivate’s code. You’ll learn tricks to help “decode” the code, locate HTML elements, and use JavaScript hacks to do things like bounce the Next button, prevent viewers from scrubbing the progress bar, hide/show slide names in the table of contents, alter the look and feel of a project, and more. Along the way, you’ll learn a little about jQuery, the Chrome Developer Console, and making code look pretty. While the specific hacks covered in this session might seem a bit weird, the skills and knowledge used to accomplish them can easily be applied to more practical solutions.

In this session, you will learn:

  • How to alter Captivate elements with JavaScript
  • Where to find Captivate player elements (Next button, progress bar, etc.)
  • How to “click” objects on the slide with JavaScript
  • How to trigger advanced actions via JavaScript
  • Some of the basics of jQuery and the Chrome Developer Console

Audience:
Intermediate and advanced developers.

Technology discussed in this session:
HTML, JavaScript, jQuery, and the Chrome Developer Console.

James Kingsley

Senior Director Product Development

ELB Learning

James Kingsley, with a rich tenure of over 15 years in the eLearning domain, has always had a penchant for morphing tools and applications to achieve beyond their initial capacity. His recent venture, MicroBuilder, is a testament to his innovative prowess. Developed at ELB Learning, MicroBuilder is conceived to equip eLearning developers with a streamlined pathway to craft MicroLearning modules. His expertise stretches across a wide technical spectrum including Node.js, Vue, Mongo, with particular adeptness in integrating APIs, xAPI, SCORM, and extending the capabilities of existing tools. Besides being a seasoned coder, James has an eye for identifying and molding viable eLearning solutions, making significant strides in web, mobile, and desktop-specific realms. His relentless pursuit of refining and evolving eLearning solutions continues to mark a substantial footprint in the industry.

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813 iLocate: Using iBeacons in Training Programs

10:00 AM - 11:00 AM Friday, November 18

108

iBeacons allow learners to interact with their environment in new ways that were not possible even five years ago. While many learning professionals are aware of iBeacons and their disruptive possibilities, many do not understand the fundamental concepts or how to implement the devices in their training programs. Beacons can be used to provide location context in eLearning and create low-bandwidth augmented reality experiences.

In this session, you will learn about the different ways that the retail industry is using iBeacons and how you can use them in the training space. You will review how an iBeacon works and the iBeacon’s different protocols. This session also will discuss the findings of an iBeacon pilot that has been successful at CPI Security. Finally, discuss how to create beacon-driven training: both with vendor-provided tools and free open-source options. By the end of this session, you will be equipped with the tools and knowledge to deploy iBeacons in your company’s training programs.

In this session, you will learn:

  • The fundamentals of iBeacon technology
  • About successful implementations of iBeacon technology
  • About different providers of iBeacon devices and services
  • The basics of iOS application design for iBeacon training
  • About upcoming advancements with beacon technology

Audience:
Intermediate and advanced designers, developers, project managers, managers, and directors.

Technology discussed in this session:
iBeacon, Eddystone, Estimote, iOS/Swift Programming, PhoneGap, Cordova, Google Drive, and iPad.

Frazier Smith

Human Resources Program Manager

SnapAV

Frazier Smith is an HR training manager for SnapAV, the leading manufacturer and distributor of audio, video, networking, surveillance, power, and structured wiring products for custom integrators. Frazier has managed custom learning management systems with over 24,000 users and developed native learning experiences using Swift and xAPI. Frazier holds a master of education in instructional systems technology from UNC–Charlotte and is currently studying for his doctorate at Sam Houston State University in instructional systems technology and design. At DevLearn 2016, Frazier won the Best in Show (Non-Vendor) award for DemoFest.

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815 BYOL: Create the Best eLearning Using Adobe Captivate

10:00 AM - 11:00 AM Friday, November 18

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When you want to implement your best instructional designs to help your learners in the best ways possible, you may often find yourself limited by the tool you use or a lack of understanding of the tool’s features. The result? eLearning that is less than stellar, bores the learner, and results in few productivity gains. Often, designers are led to believe that’s the best they can do.

In this hands-on session, you will build a short lesson one step at a time and see how easy it is to turn a “blah” lesson into a really interesting experience for the learner, ensuring better learning results. The published lesson will work on desktop and mobile devices. You can then take the lesson back to your office and reuse as you wish.

In this session, you will learn:

  • To build a lesson that will engage the learner
  • To take advantage of Captivate’s responsive design features to ensure excellent results on both desktop and mobile
  • To create learning that your learners will love and that focuses on their real-life challenges
  • To reuse the project you build during the workshop and apply it to your own projects

Audience:
Novice designers and developers and those who are new to Adobe Captivate 9.

Technology discussed in this session:
The latest version of Adobe Captivate, which can run both in Windows and on Macs.

Technology required:
A laptop with the latest version of Adobe Captivate (trial or licensed) installed.

Joe Ganci

President

eLearning Joe

Joe Ganci is the owner and president of eLearning Joe, a custom learning company. Since 1983, he has been involved in every aspect of multimedia and learning development. Joe holds a computer science degree, writes books and articles about eLearning, and is widely considered an eLearning development guru. He consults worldwide and also teaches at conferences and client sites. Joe writes tool reviews and has received several awards for his work in eLearning, including a Lifetime Achievement Award in 1999 and an eLearning Guild Master Award in 2013. His mission is to improve the quality of eLearning with practical approaches that work.

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816 BYOL: Interactive eBooks for Mobile Learning

10:00 AM - 11:00 AM Friday, November 18

101/102

Many organizations are still using paper-based guides, manuals, and job aids. This requires planning for additional printing costs throughout the year to accommodate frequent content changes. Reliability is questionable, as older documents may not all be replaced with an updated version. Some organizations have gone paperless, yet the electronic versions of the documents are still basic text, which doesn’t make use of the full potential of a virtual format.

In this hands-on session, you will gain the skills and practice needed to create interactive eBooks. You will learn how to format a document for multiple devices, integrate various types of media, and learn about alternative free and paid tools that can be used to develop and edit interactive eBooks. You will walk through a basic workflow to convert a simple document with a variety of media types to an EPUB file format that can later be made available for download directly to mobile devices with an eReader app installed.

In this session, you will learn:

  • To convert print materials to an interactive, mobile-friendly format using Sigil
  • To improve the quality of performance support materials by adding appropriate media
  • To quickly deploy simple, effective, multiscreen mobile learning solutions in your organization
  • To create native mobile content to support users who may not have consistent access to an Internet connection

Audience:
Novice to advanced designers and developers who are familiar with common mobile media formats (PNG, MP3, MP4) and comfortable working with authoring and editing tools similar to Microsoft Word or PowerPoint.

Technology discussed in this session:
Mobile devices (tablets and smartphones), HTML5, eReader applications (iBooks, Kobo), Sigil, and media conversion software (Adobe media encoder, Handbrake).

Participant technology requirements:
Laptop with Sigil installed; mobile device with an eReader application installed (such as iBooks or Kobo).

Sarah Mercier

CEO & Strategic Consultant

Build Capable

Sarah Mercier, CEO and strategic consultant at Build Capable, specializes in instructional strategy and learning technology. Sarah is known for translating highly technical concepts and research to real-world practice. She is an international facilitator for the Association for Talent Development and Greater Atlanta ATD Past President. Her innovative learning solutions have been recognized by winning industry awards, such as Best of Show at FocusOn Learning DemoFest for xAPI for Interactive eBooks, and Best Performance Support Solution at DevLearn DemoFest for Critical Success Factors training and assessment tool. Sarah is a frequent speaker at industry conferences and business events on topics such as instructional design and development, accessibility, data strategy, and learning ecosystems. Her work has been published in ATD’s 2020 Trends in Learning Technology, The Book of Road-Tested Activities, TD Magazine, Learning Solutions Magazine, CLO Magazine, and a variety of other training and workforce publications.

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GS04 KEYNOTE: Adaptive Content, Context, and Controversy

11:15 AM - 12:30 PM Friday, November 18

Grand Ballroom

In 2016, “adaptive content” has become a buzzword. To some, it’s a complex, long-term initiative to structure content for flexible reuse and dynamic targeting. To others, it’s a way to ensure that everyone, everywhere, sees exactly what they want—like magic! In this closing keynote, Karen McGrane shares her perspective (and reservations) about how adaptive content is being used today. She’ll discuss how adaptive content supports targeting content to device type, and why that’s rarely necessary. She’ll also describe creative ways that adaptive content can support tailoring content according to context, and ways that can go wrong. You’ll walk away with a better understanding of when adaptive content is necessary and how to get the most value from it.

Karen McGrane

Managing Partner

Bond Art + Science

Karen McGrane, the managing partner at Bond Art + Science, has helped create more usable digital products through the power of user experience design and content strategy for nearly 20 years. She founded Bond Art + Science in 2006 and has led content strategy and information architecture engagements for Franklin Templeton, Marriott, and Celebrity Cruises. She has worked with major publishers including Hearst, the Atlantic, and Fast Company. Previously, she helped build the user experience practice at Razorfish, hired as the very first information architect and leaving as the VP and national lead for user experience. Ms. McGrane teaches design management at the School of Visual Arts in New York. She has published two books, Going Responsive and Content Strategy for Mobile. Ms. McGrane also co-hosts A Responsive Web Design Podcast with Ethan Marcotte.

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